Sam and his assistant were great at communication, prompt for the appointment. We had pretty old…read morecarpets so was not keeping my hopes high, but they definitely rejuvenated the carpets and went beyond to make the carpets clean. We are happy with their service, highly recommend them.

Sam's the Man! He called me back within 10 mins of my request. Super transparent and professional,…read morehe walked through everything over the phone. We scheduled a Full Carpet, Stairs, Area Rug and Couches. Super fair price. Sam has earned our business going forward. Thank you Sam, appreciate your hard work!

Great Job, Great quality of work and competitive pricing. Save yourself searching, this is the…read morecompany to work with. Very prompt responses, and polite employees.

The customer service from the person who scheduled our appointment was great, very friendly,…read morehelpful, and easy to work with. I also really appreciated the small appointment window they gave us, which made it much easier to plan out the day. Phillip came out to clean our roof dryer vent and did an excellent job. He was thoughtful, on time, and very efficient from start to finish. He took the time to explain everything clearly and made sure the area was clean when he was done. Really appreciate the professionalism and great experience overall. Highly recommend!

Absolutely the best of the best! Thank you, Eric and today's technician Nick…read more I had carpet and rug cleaning, then tile grout in two bathrooms. Nick was professional, obviously experienced and it was a pleasure having him here. Steam Pros for the win, every time!

Steam Pros did a great job cleaning my carpet and upholstery. I definitely recommend them.read more

Responsive, carpet smelled good after cleaning, quickly done and they stayed looking clean after…read morecompleted. Worth the price

Another great job! Have used them twice and these folks are the best, clean water no left over…read moremess, would recommend them to anyone!

We had the best experience having our tile cleaned by Luke today! He is one of the nicest people…read moreand did an exceptional job! Highly recommend and he is very affordable!

Luke did an incredible job detailing over 4,000 sq.ft. of my floor tile. So easy to work with and…read moreresults were fantastic. If I could give more than 5 stars I would give many many more!

I have used Eric several times over the years to clean my carpet and tile. He has always done a…read morefabulous job at a very fair cost. I have recommended him to friends and family. I wouldn't use any other company for my tile and carpet cleaning needs. Eric is so nice and pleasant to work with. You won't be disappointed with his work. *****I'm updating my review based on Eric continuing to do an AMAZING job. Eric has to be one of the nicest people I've met. I can't tell you how many family members and friends I have referred to Eric.

Eric at Pure Clean flaked on our appointment…read more I made an appointment on their web site scheduled for 8:15 am to 9:25am. We rearranged all the furniture the night before and made arrangements for our dog to be gone during the day of the cleaning appointment. I had a doctor appointment that morning but my partner was home waiting for Eric to arrive. I received several texts from two different phone numbers stating it was Eric and he had a flat tire. I received these texts while I was at my dr. appointment so I did not see them right away. When I was done with the doctor and saw the texts and replied (within the 8:15am to 9:25am appointment window) he said that he moved onto the next appointment and wouldn't be coming. This was at 9:20 am! I called him several times then and left voicemails but he never answered or called back. There was somebody waiting at the house for him to clean our carpets and he never showed up, wasting our entire morning and having to rearrange all the heavy furniture for nothing. When I tried to contact Groupon to file a complaint and get my money back, he lied and said we called him names like trash and that he refused to refund our money. We told him his customer service was trash, not him personally, which is true! I had to file many complaints and waste so much time with Groupon trying to get my money back from this guy. Do not do business with Pure Clean!!

I have hired Katie's for 2 jobs so far. Carpet cleaning and floor tile grout cleaning. Both…read moreexperiences have been 5 star. Great communication and service, decent prices too!

A week and a half ago my wife scheduled a carpet cleaning for tomorrow morning. We start clearing…read morethe rooms of everything on the carpets for the cleaning. My wife called today and left a voice mail, the day before the scheduled service, to confirm the appointment for tomorrow morning. They cleaned our carpets a few years ago in doing a good job at cleaning the carpets. That was then, and now they aren't even bothered to call us to cancel. The lady in the office calls back this afternoon to inform my wife that they won't be showing up for the appt, because they got another job at the same time, and is cancelling our appt. There was no intention to call us to let us know that were not planning to keep the appt to service our carpets!!! The other job was not in the neighborhood, so they weren't considering doing both jobs back-to-back.

Been a customer for many years. Original owners recently left the state and sold the business. I…read morewas skeptical but decided to give them a shot and I'm glad I did. Same trucks and quality product. John did a great job on the carpets and was really friendly. He was a pro and I really appreciated him not trying to upsell me or charge add ons for every little thing. Looks like website still needs some updates regarding owners because still has pics of the previous family but I'm sure they will get to that.

Amazing. Quentin was so friendly on the phone and understanding. His dad, Dave, did the work and…read morewas even more friendly! They were very efficient and up front about the cost. They were able to get out all of the stains and our house smells amazing. We will definitely be using them for our yearly cleanings now.