I see my review is just one of many, reporting on this scam. I am writing this to warn potential victims. Stay away from this company and all their affiliates at all costs. They defrauded me out of $2250, and damaged the chimney on my home, causing me to have to pay professional masonry contractors to fix the damage they caused. The scammers behind this company go by multiple names including: Madesin Chimney Sweep & Cleaning, Chimney Pros, and A1 Chimney Pros. I am certain there are more company names they use throughout Southern California, but these are the ones I can confirm at the moment. If you want further evidence, read some of the negative reviews for a company called, G Hester Chimney Sweep in La Verne. They're basically all the same. Their positive reviews are all fake. If you look at these companies, their reviews have all been posted fairly recently. What went wrong: The technician, Daniel Klein, caused undue damage to the brickwork on my chimney, which is visible from the front yard. He sloppily threw premix all over the exterior of the chimney, ruining what was prior to his arrival beautiful brickwork. He also spray painted the interior or my fireplace, claiming this was needed and would fix any cracks or spaces where heat can escape - two claims, qualified contractors have since informed me is bad practice. I've now had 3 different masonry contractors look at the chimney, and each one has stated that the "work" damaged the chimney and never should have been done in the first place. As all the contractors I've spoken to stated, chimney sweepers shouldn't touch brickwork. As a result of Daniel Klein defacing my property, I am now forced to hire a masonry contractor to fix what he did (I've provided two photos taken from my sidewalk). When I first mentioned how bad the chimney looked to Daniel, he brushed it off and said wait a week, and you won't notice it because you'll be used to it, and maybe eventually it will fade. He took no accountability. He also stated that he was not interested in aesthetics, which is not an appropriate response from someone working on the outside of someone's home. The value of my property is largely based on how it looks, so I, and every other homeowner are interested in aesthetics, and the damage he caused negatively impacted the value of my property. When I didn't accept his offer to wait a week, he gave me two options: pay $30k for a whole new chimney or he'll come with some spray paint and paint the brick he damaged. Both options were unacceptable. After this conversation, he called me back and said he spoke with his manager (the one who doesn't exist and cannot be reached), and said that he now has a new idea to "make my chimney beautiful". At this point I told him I didn't want his unqualified hands near my home again, and I requested a full refund. I decided to also call the company's phone line, and request a full refund, however the reps over the phone kept telling me that they would shoot my comments up to the manager. I never once spoke to the elusive "manger", however I received numerous calls from Daniel, who was now bombarding my phone with messages to call him back so he could come over to my house. When I called the company a second time to request a refund, the representative had a very different tone. He was angry, cut me off multiple times and eventually hung up on me despite the fact that I was speaking to him politely. Ultimately, as a consequence of their actions, I've lost money, time and my property has been damaged in a way that is visible from the front yard. I am now forced to come up with money to have a masonry contractor repair the damage caused by Daniel Klein. I want to warn people out there of this weird chimney sweep scam. I never would have imagined such a thing exists, so just look out. I suppose there are dishonest, immoral criminals out there who feel justified in their abhorrent actions, but it's just really disheartening when you come face to face with it. read more

A1 Chimney Sweep - Chimney Sweeps Near Me - Los Angeles, California

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David gave excellent service at a great price. He was courteous, professional, and we were so happy with the results!

Called A1 for a sweep and inspection on my fireplace. David came out the next day completed the requested work in a timely manner. During inspection a few issues were found. David needed to reline my chimney due to cracks at the joints. The was some cracking in the fire box as well. All of these repairs were made and at a very fair price. David was on time, very professional, and clean. I recommend A1 for any of your fireplace needs. You will not be sorry. Overall a great experience from a professional. read more

David came to the rescue! We needed someone to fix a chimney for a home that was in escrow and David not only responded right away, but he was punctual and got the work done the next day! Also his price was the most reasonable compared to other companies. I feel like most chimney guys try to rip you off but not David. He's my go to guy from now on! Very knowledgeable and honest! Thank you David ! read more

David did an excellent job servicing my fireplace. His price was very reasonable and he made the fireplace look fantastic. The fireplace had previously been setup incorrectly, and David took his time showing me the issues and explaining why they needed to be fixed. I am very happy with the service I received. Definitely recommend him. Thank you, David! read more

I needed the chimney cleaned and repaired. so I called A1 Chimney Sweep. I got an appointment right away. David was on time and very polite. He did an amazing job with our fireplace. He replaced a pipe and cleaned it thoroughly without making a mess. The end result was magical!!! Our fireplace was all lit up and looked gorgeous! Now I will have it on every day:) David is an expert, helpful and very honest. I highly recommend A1 Chimney Sweep!! read more

David was quick to respond and was able to clean and inspect the fireplace the next day. Very honest and has fair pricing.

We just bought a house and it smelled so bad like the fireplace, and we couldn't get rid of it no matter what we tried. David was SO nice and so helpful! He showed up on time, was very easy to schedule with, and cleaned out our chimney, completely getting rid of the smell. He even answered all my questions over text after the cleaning about whether we could use wood or gas. I can't recommend him enough and I'm so grateful I found him! read more

David was honest, professional and very detailed. If I can give him a 10, I will. He came over to my house on a short notice. Didn't see anything wrong with my fireplace, just the location of the grate then gave me tips on how to proper use it. He didn't charge me the full inspection. I'm glad I called him. I would highly recommend him! read more

David is amazing, he inspected and cleaned our chimney, gave us options for how best to repair (it was in rough shape) and got it functional so quickly! It looks beautiful now and works like a dream! read more

David is fast, friendly, knowledgeable, reasonably priced, and does phenomenal work! He brought our chimney back from the dead. So excited to be able to use it now. Look no further than David for your chimney and fireplace needs. read more

David was on time and quickly diagnosed the issue with my fireplace. Very reasonable and did great work! Thanks.

We are so lucky to have found David and Noah to get our old fireplace back in beautiful condition! David crawled and worked for hours under my house- fixing and adjusting the gas plumbing. They installed a beautiful new log set as well as fixing my old chimney. I really appreciated his honesty when discussing my options- he never tried to "upsell" me. Thanks again guys, we love having a working fireplace! read more

I am disappointed in your company. You came over and checked out the leakage in the fireplace and the wall by the fireplace which you knew was starting to soiled with leakage. You came over with a knee brace and assured me it was in the fireplace and it was normal. Guess what! You're mistaken, and you took my money. It is the metal frame on the chimney that needed to be replaced. The latest rain destroyed my wall and ceiling. THANK YOU for taking my money and not going on the roof! Here is part of the message you sent me so you can't claim it is the wrong company. read more

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David was very responsive, he provided a great service at a very reasonably price He was on time each time he came to the house and did a very good job. We highly recommend his work read more

We called Dave at A1 Chimney sweep. He got back to us quickly and we made an appointment for him to come out and do an inspection of our chimney. We knew the chimney had not been serviced in many years. After the inspection he was able to give us options. Originally we were just going to have the fireplace and chimney serviced for woodburning, but we were also given the option of installing a gas burning fireplace which for us is an upgrade Dave came back the next day and had it installed within a few hours; all within time and budget. It was a fantastic experience and will add to the coziness of our home. Thank you Dave and A1 Chimney Sweep read more

First service was great. Second service he did a fair service but said he would come back to install the fireplace door, which did not arrive yet. Stupidly paid him in full for the service and he ghosted me, not returning any of my calls. Won't use again. read more

I was charged 250.00 for bleeding the gas line and moving fireplace rocks for air flow. Moving those rocks was actually part of cleaning the Chimney which was also 250.00. I would not recommend this company to anyone. It's a rip off. read more

Dude hung up on me when I said $99 to just look at my chimney was a bit steep and that I'd call them back. literally, in the middle of me saying "I'll call you back" it went CLICK! That's not the way you do business. Ever. read more

Paid for a 250$ sweep today, sweeper did not clean up carefully and left ash everywhere. Found my infant daughter crawling through it and covered in soot. Was quoted for additional chimney work but don't feel confident it would be done with care after this. read more

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They don't really know much about electric starters for outdoor fireplaces. They said they cleaned it, but it does not look clean. I don't think I could recommend them to a friend in good conscience: read more

If I could give a lower rating I would. My elderly father spoke with someone in their dispatch about getting his fireplace fixed. They set it up and sent someone out. Within minutes the guy let's us know that he only cleans chimneys and that sometimes dispatch doesn't understand. My father was charged for this guy to come out and do absolutely nothing at no fault of his own. If you know your dispatch doesn't know what they're doing and you are not doing anything to avoid such situations you are the problem. Absolutely would not recommend. read more

Service was prompt and I was quoted $395 to clean a really dirty chimney. The rip off came when I requested a chimney cap to be installed. No price was quoted and I was shocked when I was charged $550 just to plonk a cap on top of the chinmey. No price was quoted, I repeat, I was not quoted a price for the cap and in fact as a licensed contractor the service invoice should have been written up and signed prior to the work being done. These caps cost $50! What a rip off. No I would not recommend them soley on this basis. read more

I called A1 chimney sweep to provide the service of cleaning that you need to do an inspection. When I called to request a quote, they were very quick to respond provided me with a quote over the phone and women. The technician arrived he was very knowledgeable was courteous, professional, and respectful of my home. Matt was the technician that provided the service. He did exactly what he quoted that he would do in my chimney and fireplace. Already smell and look so much better. I would absolutely recommend they want chimney sweep. The service that was requested was delivered. The quality was wonderful and it is a great value. read more

David was very reliable and showed up on time. He is very knowledgeable and made good recommendations for our fireplace. His prices are also very reasonable. read more

David was referred to me by one of my friends as the best chimney guy in the area! He checked my fireplace and gave me a fair price considering my budget and told me this would take a few hours to be done, but we did not know that the valve hadn't been turned in years... while everyone suggested the ONLY WAY is to break the concrete and replace the valve to fix the issue, David was determined to resolve the issue with different tools, he came back seven more times until he finally was able to break it loose. We need people like David in our community...Honest, reliable, and persistent. Ps: He did not charge me a dolor more than what he asked, even though he came back seven more times. read more

A1 Chimney Sweep - Chimney Sweeps Near Me - Los Angeles, California

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I have nothing but great things to say about these guys. They were very professional, never tried to upsell anything, just did their job professionally and we were glad to pay them what they are worth, and the safety of our family will be reassured for this season. My whole neighborhood trusts them as well. read more

The owner of this business doesn't return calls and is simply inconsiderate.... Do yourself a favor and pay a bit more to make appointments with someone more reliable... He committed to 3-4 appointments, but never showed up.... He kept saying he was having van problems, but idk... a lot seemed off like how he knew the van would be fixed the next day without knowing what's wrong and what parts are required for the fix.... so we rescheduled... I reached out to see what happen at the end of the day, but he didn't bother responding... The next day I waited 3 hours after our agreed time to find out his van was having problems again... During that last phone call, he said he can get another van and come by ASAP to do a chimney sweep for half price... but that was the last I heard from him.... I called him over and over again.... Nothing... It's been a few days and he didn't even bother calling back... I was literally ghosted by this guy.... Very disappointing... read more

Mathew from A1 came by the house today ON TIME and GREAT ATTITUDE. After a introduction He began an inspection followed by a cleaning then he reinspected the chimney. He briefed me on what he observed and then CLEANED UP and packed up. 110% recommend these guys. Fair cost and great service. read more

Don't do it! If you do make sure you know what you are getting into, guy reported he added cap and damper "not true" I already hand a cap and outside was not clean out of old ash. I put my hand up the lower chimney and got a very dirty hand full. Super over charged and Management will not return my call. Next steps small claims court. Do you research! read more

A1 Chimney Sweep - My hand after it was supposed to be cleaned!! - Chimney Sweeps Near Me - Los Angeles, California

We had an unforeseen event happen with this company. They let us know they would be arriving from 3-6pm. We ended our family day early to make sure we arrived home by 3pm & made sure we canceled kid events for the day. At 4:30 A1 Chimney Sweep called us to say a previous job was taking too long so they will need to reschedule 5 days out from our previous appointment date with a 10% discount. I would say they are unreliable and we don't have the time to do business with a company that we can't count on. We have full-time jobs with 2 kids, 2 large dogs and would rather work with a more reliable company. read more

I have used A-1 Chimney sweep for several years and have had great service. Today was no different. Jeff was on time and very courteous and professional. I had masonary work being done the same day, which was not planned, and the office was very responsive in checking with their staff and got back to me that they would still be able to do the job. Jeff was very informative of upgrade that are available to help make my stoves more energy efficient. I appreciated working with him and look forward to learning more about the upgrades Cheryl P read more

These guys are amazing! Arrived on time, great communication- worked hard and explained my options. Friendly, knowledgeable A+ I highly recommend read more

I am so happy with A1 Chimney Sweep! David is absolutely the best. Extremely knowledgeable and goes above and beyond for his client. My fireplace had not been used in decades and I was afraid it would need massive repairs. He did a complete inspection, showed me the areas of the chimney that needed to be repaired and installing a new chimney topper and he gave me a fair quote. We also discussed and I approved sealing the interior of the chimney with Thermacrete. He did a fantastic job. Multiple coats that were even and smooth throughout. It was complete in one day and everything was cleaned up before David left. I am soooooo happy! A1 Chimney Sweep will get all my future chimney/fireplace services. Also, he was very careful to protect the area around the fireplace and my floor while working. Some contractors don't think of this but it's essential to the homeowner and very much appreciated! Thank you David, for the great job! read more

I highly recommend David. He very knowledgeable and thoroughly explains what he finds. His prices are very good (the best I found). Also, he shows up on time and calls you the day before to confirm. Basically, everything you would want. read more

Go somewhere else .Didn't do a good job. Barely checked Chimney. Didn't do dryer vent at all ,filled out receipt all wrong

I call these people because the were highly recommended. Receptionist was not friendly but I scheduled them anyway. My gas fireplace had just been repaired and the service person said that the chimney was a bit blocked. Service person was polite and spent about an hour or so working. They did fine but soooo overcharged. for what he needed to do in the time he was here they charged $300. Much too much. I could have done it myself but wanted to be sure it was professional. Watch out for price gouging. read more

Friendly, prompt and very clean service provided- thanx A1. The technician came in masked up - did the job promptly and left the fireplace cleaner that when he got there. He made some great suggestions for using the vents for better circulation, then went off to the next job. read more

There's no other words to describe A1 Chimney Sweep and David but professional, knowledgeable and family friendly. David came in following all covid requirements and completed the sweep throughly. Thanks to David, my family has been warm and able to use our fire place without worry. Overall, I highly recommend A1 chimney sweep to all. Thank you again David! You and your services are the best! read more

horrible communication and unprofessional. would not recommend. They cancelled my appointment without informing me of that. Had me waiting for hours. I finally called to check if they were still coming and told me no it had been cancelled by technician. I could have scheduled something else or did something else had I known earlier in the day. Very bad customer service. read more