Travis and Marvins staff as a whole was amazing! Very attentive and knowledgable, was able to…read morediagnose and repair in a timely manner. All for a very good price. Will 100% go back

Great service from friendly staff that took the time to explain my vehicle issues and options for…read morerepair. It's rare that people go above and beyond to help you these days. The repairs were done at a great price and have warranty for peace of mind.

I have two go-to oil change locations in the Charlotte area and this is one of them. Why? I…read moredemand 3 things from an oil change service: 1) inexpensive, 2) fast (nothing worse than waiting in those cramped waiting "rooms," with Oprah on the TV monitor and 3 day old coffee out of a styrofoam cup), and 3) no pushy upcharging tactics. The last two times I've been here I've been their only customer (go early on Sundays), so I was in and out in no time. Their basic oil change fee is $39.99 which is on par with most other places, but they often have coupons to drive down the cost. They do pull your filters, but I didn't feel pressured to pull the trigger on an additional products or services. They let me look at them and allow me to tell them what I want to do versus trying to convince me to do something. They also recommend a service timeline.... meaning at X miles you should consider tire rotation or system flush or whatever. Maybe all customers don't like that info, but I appreciate being informed since I can't keep my services records straight in my head. Again, not pushy, just informative. I'll admit the service model is a little weird. You drop off your car like normal, but then someone escorts you into the waiting room, offers you coffee, etc. You then walk up to the desk where they talk to you about what they've seen in your car and recommend certain products or services. Feels a little forced and scripted, but if you can get past this, I feel this is a great place for the average Joe.

Extremely poor integrity and dishonest service (I would give a Zero Star if I could)…read more I brought my Mazda sedan here for a routine oil change, and the low engine oil light triggered immediately after leaving. When I brought the car back 2 hours later to have them check their work, the staff was completely dishonest and lied to me about the issue.I manually checked the physical dipstick myself and it registered low. I had to come back again the following day to force them to check it properly and finally put more oil in to fix their mistake. The light has stayed off since they actually filled it to the proper capacity. Do not trust this location with your vehicle--they will underfill your engine, lie to your face when called out, and take you for a ride. Check your dipstick before you leave! I see very negative reviews for this location (and now I know why) in the past couple of years and I should have checked more diligently before taking my car here for oil change. I have had good experiences with Jiffy lube locations across multiple states, but this location should be avoided at all costs!!

Very friendly, great customer service and accommodating. They got me in and out quickly and no…read moreissues with online coupon

I've come here a multiple times now for oil changes and breaks, and my man Sam Coleman always…read moredelivers. Great service and does what's in his client's best interest. I drive an Audi, and this is the only place outside of the dealership I trust for service. I would recommend this SpeeDee to anyone in the Charlotte area who needs their car serviced, and make sure to ask for Sam if you call!

THE BEST AUTO CENTER. I kept getting the run around and insane quotes from the dealership. The…read moreworkers at Pronto were honest, affordable, and amazing to work with. Good and honest mechanics and hard to come by (especially as a female) but I genuinely trust these guys and will be back!

My car was making a funny sound, I took it to Presto and asked Carlos what he thought it might be…read more He had his ppl look at my car and came back with a 2400.00 estimate. On that estimate he had brakes front and rear which threw up a red flag because I had rest brakes done last week. DO BEWARE PEOPLE WE WORK TO HARD FOR OUR MONEY. Don't trust this place get a second opinion. I think he (Carlos) enjoys jackin up the bill just to see how much money he can bring in. Just saying, WATCH OUT. He also charged me 50.00 to look at the car, visually. With today's inflation this guy should be ashamed of himself, it's a game to him. Saw your reply Andy I wouldn't expect you to say anything else. You were not there. I was and I watched .

The owner, Arthur, is super personable! And the first time in a while, going to take my car in…read morewhere someone isn't trying to up- or overcharge you for basic maintenance. It's so refreshing to know there are business owners who are not trying to pull one over on someone, especially in this economy! Within the past two years, I got a 2023 Volkswagen. My dad taught me about cars growing up, and since we always had American vehicles, we just took them to dealerships. Late December, my car had less than 17,000 miles and the VW dealership tried to charge me for new rotors and brakes which were over $700. Let's just say I definitely wasn't afraid to bring this up with my advisor since my rotors were clean. He then told me I just needed brakes which were almost $400. I might be a young woman, but I certainly do not like dishonesty ...maybe they did not expect me to know some basic things about cars. But I called up Arthur's shop right afterwards knowing that his shop was established and asked if he had some time to get me in to give me a second opinion. He got my car in right away and he took care of me. He got my brakes changed, confirmed my rotors were good and that they didn't need to be touched, and did so for a reasonable price. Highly recommend this shop for honest, good quality work and you're supporting a friendly local business. This is definitely going to be my new place!

My C300 wouldn't start and AAA didn't know what to do. After having it towed to the dealership,…read morethey wanted to start by replacing a $2500 part and then "go from there... no guarantees." After asking a few people for recommendations, I decided to try Trinity Auto. Arthur was so incredibly knowledgeable, extremely kind, AND charged me less for parts, labor, and fixing a leak that caused the mess than the dealership wanted for one of the parts alone. Finding Arthur was an absolute life saver and I'll never take my car anywhere else from now on.

Very helpful and fast service. Goes the extra mile to make sure the customer is satisfied.read more

The amount quoted versus the amount charged on a simple brake job was different and definitely not…read morein my favor. The quote forged my name. They also "verified" my ID when taking my credit card. In doing so the copied and kept a copy of my ID for permanent "record keeping". There is no bank, no credot card processor nor government agency that requests nor requires a permanent record of a credit card transaction. I own a credit card processor reselling business. The employees lied to my face about this. I will not return to this business and highly suggest you be wary of this establishment.

On a way to Charlotte I start having issues with my front tire. I stopped by this tire shop and as…read moresoon as I pulled to the office they got me in. Right away they saw I had a nail in my tire. They fixed everything very quickly and informing me of what they're doing. Very reasonable prices!! I would definitely be back and recommend everyone this shop!! Very nice and very professional stuff!! Thank you!!

Wonderful experiences all around. They have done two oil changes for me. Also, I brought in one of…read moremy cars because it was leaking oil. They replaced a broken nut on the oil pan free of charge. I couldn't be more impressed with the staff and the quality of work. Prices are reasonable and everyone I've dealt with has been super friendly and helpful.

When I say I was in a bad situation, and this Firestone came to my rescue is an understatement…read more My car was shaking and the check engine soon light came on blinking. I had never experienced that. Luckily I was near this place and Caesi was a sweetheart from the beginning. I came in a couple minutes before opening and she assisted me right away. Not the way I wanted to spend my Monday morning, but appreciate the help. She explained to me exactly what was wrong and all of it made sense. Yes car care is expensive BUT quality service is worth it. Definitely have a new customer for all my future needs.

if I can give zero stars I would they're so unprofessional. My car was dropped off at 10 o'clock by…read more2 o'clock. My vehicle still wasn't even serviced. Nobody looked at it. Nobody told me that it was gonna take longer and nobody apologize. Firestone lost a customer with a credit card and a big tipper. Please do not go to the one on Park Rd big scammers I watch them play of guest too.