I called ahead of time to ask if once I purchased the windshield whippers, if they would be able to…read moreput them on. I was told "YEAH WE CAN". By "ROGER"!! I go purchase them and while this older gentlemen is going to get the item for me, "Roger" comes from behind one of the back aisle, and asked "Am I being helped ". I said yes I am. So I pay for the whippers, than I ask "Can I have roger help put them on for me". Keep in mind he just asked me if I needed to be helped 1min ago. I can see him in the back aisle doing nothing. He tells the older gentleman that is ringing people up, when he asked him to do it, that " He never said he would put them on himself". When it is his job to assist and HELP! Especially when "ROGER WASEN'T EVEN DOING ANYTHING AT ALL. YET HE WANTED TO TURN AWAY FROM HELPING EVEN WHEN HE JUST ASKED ME IF I NEED HELP AND WHEN I DID HE MADE A PISS POOR REASONING TO NOT HELP, SO THAN WHAT IS HE GETTING PAID FOR? Than the older gentlemen went back to ringing people up, and the woman that works there took the initiative to say" ILL DO IT". Even when she was busy finishing ringing people up. After she was done I looked back in the store window and "Roger" was still standing around doing nothing. For him to come to work and only want to clearly just answer the phone and ringing people up, but forget to do the other half of the job which is going outside and give assistance like he's paid to do, and than wants to pick and choose what he does, than while everyone else is occupied he wants to hand things off on them with is not ok!!! To the woman that works here that is going over and beyond and doing what the men get paid to do and should do and can do and rather she's busy or not she seeks to help. "Roger" iS lazy as hell, he's not a good team member, and to say he never said he was going to do it but he said "YEAH WE CAN" which he ment the people that work there and last time I checked, HE WORKS THERE!! THANK YOU TO THE OLDER GENTLEMEN, he was white and the WOMAN also who was white. I don't remember there names so I just wanted to point out who they are. Id rather go to NAPA before I deal with Autozone. I'M never going to this location again due to "ROGER"!!!

Worst experience. Called for a simple question and was put on hold for 40 minutes. Hung up the…read morephone called back again and was put on hold again for 40 minutes. I even told the second time when I called the person that I was having a roadside emergency and they again put me on hold for 40 minutes. This is clearly the end of AutoZone. They should file bankruptcy and have someone else come and run the business properly

Great experience with this mechanic. Honest work, fair pricing, and excellent service. He came out…read morefor mobile repairs, was professional, knowledgeable, and made sure the job was done right. Thank you Houmod

Excellent experience! My 2003 Acura TL, S-model was completely dead on July 4th (of all days!) when…read moreI came out to start it around 5:30 PM. Had to call Roadside Assistance to jump it so I could get to O'Reilly's Auto Parts for a new battery before they closed. They said it was the alternator not the battery. Contacted DFW Mobile Repair and Hamm responded immediately with a price quote to fix it. Set up the appointment for mid-afternoon the next day, July 5th (Sunday, on a holiday weekend). Hamm was certainly knowledgeable, and after testing, said it was BOTH the battery and alternator. He replaced the alternator (which he had brought, having had my prior information as to car and model) and then drove to O'Reilly's nearby for a replacement battery which he then installed. In short, Hamm was responsive, capable, courteous and efficient. DFW saved the day (although I lost most of the holiday weekend with the problem!). Pricing wasn't cheap but was competitive I'd say. Give DFW a shot. Their customer service and mechanical work was outstanding. They also have a shop in addition to their mobile repair service. I will certainly consider them for all my future work! Dale B., Coppell, TX

I'm not even a customer of the shop, but I feel like I have to write an amazing review for these…read moreguys. I've been to the store two times in the last two days and every time I've come in they've been super friendly and hospitable. They even offered us lunch while we were there one day with leftovers from their own meals! Who does that in 2025. Even the sign on the front door tells you something about the character of the store. If I ever do get one of these big fancy trucks, I'm definitely bringing it here. If you are lucky enough to work with Daniel, you will NOT be disappointed. He takes GREAT pride in his work and is an amazing human. My business partner has done multiple modifications to his truck here and he's even brought it here for a second truck. If you're looking for anything to be done to your truck, this is a spot to go to in the DFW area. Highly recommend The spot.

I had gotten a truck bed cover for my Toyota Tacoma a couple years ago. I noticed a part had come…read moreoff that didn't allow me to brace it open. I went by and the guy was so nice and went to the back and found the piece and put it on for me without any fuss. He was extremely nice. I had also bought a back of the truck step to get in and out of my truck from them. I highly recommend them.

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

Went there for the first time for my 2016 X3. No high pressure upsells and went above and beyond…read morefor the service. It's a drive for me, but worth it for sure.

Heard a horrible sound under my car on a roadtrip and decided to stop at O'Reilly's! I had the most…read moreamazing help from Jeyson. 5/5 stars would highly recommend stopping by with any car questions or concerns! Best help I have ever experienced. Made a scary moment into one I will not forget.

I came from having a blank experience at AutoZone to Oreilly and the help was crazy good. He…read moreresearched the car like I didn't even know they could do. Recommended the proper tool to get the job done and even suggested something to make the job easier. This is how you grab a customer for life. Only takes one experience to change a perspective. I'm grateful for the assistance.

Pedro is the most amazing guy!!!! Fixed my windshield wipers immediately. He truly went above and…read morebeyond and restored my faith in customer service.

AutoZone does free battery testing at all their locations. The testing was an easy and quick…read moreprocess. The battery options they carried were provided with pricing. The staff were helpful and at no point were they pushy to sell. The store is well maintained with a large inventory of auto parts and knowledgeable staff. Conveniently located in the intersection of S MacArthur and E Belt Line with sufficient parking available.

Great O'Reilly's! Don't listen to the reviews from years ago, those people aren't there anymore…read more Fast service and well taken care of. I got a new battery and new wiper blades and Darian was gracious enough to install them in the parking lot for me. Will be coming back for any needs I have. As a car girl with a manual 370z, I trust them with my vehicle.

Darien's customer service is seriously impressive. They're quick to respond, super helpful, and…read morealways make sure you're totally satisfied. Definitely a standout experience!