Stopped by to grab a screw extractor and had no idea how it worked. Parts guy found perfect size…read moreand showed me how to finish my project on the jeep. So nice and helpful. Part was only 9$ and could be happier. These guys know cars !

Don't ever come to this location. They will screw you over just to try and make a sale. Went in to…read morepick up a battery that was bought online. Guy said he'd install it since they offer the service for free. Before the new battery the battery was dying on us and was supposed to be replaced long ago. The new one would not start unless he jumped it. Tried to start it again with just the battery, still wouldn't start. We went back in to receive a core refund for our old one. Went back out and we got a jump to go home. Mid backing up the car completely turned off on us. Came back out and gave us a jump. Hooked up the machine and told us we'd need a new alternator. He tried to sell us one inside but I told him our mechanic replaced the part not even 6 months ago and it was under warranty. He asked if I trusted my mechanic and I said yes. We left. He told us we'd have to drive back through small streets with our headlights off since the lights drain the battery so much. We drove it home and it was already dark. Had my mechanic come out and he said someone tampered with the alternator and he showed me, it looked like it had been smashed in and some pieces had been broken off. You could also see greasy fingerprints all around it. He then showed me that the battery was not even properly connected. Said he wouldn't be surprised if the battery gave out a few months later from being put in improperly and driving it that way. He fixed the battery connection and replaced the alternator that was still under warranty for no charge. Never trusting another O'Reillys again. Shady people.

Great service at this location. I needed a new battery checked. They checked my current battery,…read morehelped me pick the right replacement, and replaced it quickly. The whole process was smooth and helpful. The staff was efficient and friendly.

I almost always use Autozone to get the parts I need to fix my vehicle. Sometimes Walmart, very…read moreseldom O'Reilly, I'll even order them online but generally I use AutoZone. I get my oil filters, spark plugs, wires, and other small engine accessory's. I also replace my own brake pads and rotors using Autozone. If I ever have a problem with the parts I have purchased, it has been hassle free to return them and get something else. They will let you use their code reader and other tools you if you don't have them. I do recommend Autozone.

Pettit Huge shoutout to Pettit at autozone Parmer came in…read morewith my engine light on and had no idea what was wrong. Pettit went above and beyond for me . He read the sensor,explained the potentia issues on a level I could understand,and never made me feel inferior.thank you this man needs a raise .

I had a great experience at this auto shop. Petrit M., the Parts Sales Manager for Customer…read moreSatisfaction, was extremely helpful, professional, and honest throughout the process. He took the time to assist me, which I truly appreciate. It's rare to find this level of customer service these days. I really appreciate the help and will definitely come back in the future.

I've started a DIY project on my 2009 BMW 335xi N54 3.0L. I needed a machine shop to do head and…read moreblock work. After searching and coming to a dead end, I actually found this place on another post. Thought I'd give it a shot. Greg, the machinist, was more than helpful and full of knowledge. As we talked, it became clear that cars are his passion. Friendly, passionate about his work, and informative. I recommend anyone who is diyer, and need machine work, go to this location.

There was a gentleman by the name Scott that was a tremendous help! He really broke down every…read moreoption that I had considering my car's condition and even gave me a few recommendations to choose from. Overall my best experience (and my first experience since moving to Austin) that I've had visiting an auto parts store. Definitely recommend their services!

Great service and quality work and the best reason is they don't rip you off with pricing.read more

They did a good job on continuing what I couldn't finish myself. Good communications with themread more

As a previous reviewer mentioned, out of the various auto parts stores around, this Napa Auto Parts…read morestands in a league of its own. I was on the hunt for parts to complete a fuel line fabrication on my project car. After several stops and time wasted, an employee at a competing store mentioned that North Lamar NAPA is the place to go. So off I went. Admittedly, every time I walked into the other auto parts stores, the employee's looked lost, even prior to my parts inquiry. One employee at a competing store, walked me over to the fuel filter section after I specifically asked for brass fuel line fittings, he had no clue what I was requesting. I guess all he understood was "fuel". Upon walking into this NAPA store, I immediately thought to myself finally, I have found home. This place was spot on. Several parts on display, large stock in the back and upstairs, and the employees looked like they were on their game. After a brief explanation of what I was attempting to fabricate, the employee searched for the fittings and we were able to piece together parts for my fuel line with success. This location has become my go to auto parts store, without fail.

Thank you Joey and Napa Auto parts at 10101 North Lamar! I woke up this morning to find my back…read moreleft window would not roll up. My daughter and I were supposed to head to San Antonio to celebrate a friend's birthday. I found a gentleman who diagnosed the problem (broken regulator) but said I needed to find the part. Joey was at the third auto parts store I stopped at. I explained my dilemma and he asked if he could take a look at it. He was tenacious and didn't stop until he had physically pulled the window up and in place, and taped securely. I tried to pay him for his services but he refused. Joey you made a difference for me and my family today. Thank you!!!! Please shop here for all your auto part needs! -sincerely Aimee Ash

jude was helpful and courteous. Helped me with all my car issues and sent me over to a local…read moremechanic to get the rest of the issues resolved in a timely manner.

Staff very responsive. Had my windshield wipers in stock and installed them promptly and free…read more Couldn't ask for more.

I recently purchased a Stilo carbon helmet from Competition Motorsports and couldn't be happier…read morewith the experience. Their customer service was excellent--friendly, knowledgeable, and they even shared some helpful tips to ensure a perfect fit. The entire process was easy and stress-free. Thank you CMS!

Bart at Competition Motorsport has gone above and beyond every single time I've had to call to ask…read morea question or even do an exchange. He is extremely courteous, gets back to me quickly, and is always in a great mood. Things always get shipped out quickly and they stand behind the products they sell. If they have it in stock, I'll always be buying my car supplies from Bart.

Located off of North Lamar Blvd, I initially came in to pick up a part I ordered online. Later…read morethat day I found out it was the wrong part so I tried calling to see if I could get an exchange and just pay the difference, I called several times and even the next morning to no availability. I ended up returning to the store and was able to exchange the item and pay the difference at the register. Upon leaving I decided to fix my car issue right there in the lot like so many others do but I realized I didn't have any tools as I needed to disassemble some parts to fix the issue. An employee named William was quick to help me. I mean he literally did everything while I just watched. I was so appreciative of his service. Although the customer service through the phone felt obsolete, the in person service was stellar!

This particular O'reilly not the company itself but this particular one! There was a line of about…read more5 people behind me some of which you couldn't see because they were going around the corner. And you could hear a bunch of guys in the back playing around and one older gentleman putting batteries always and just one cashier taking his time. I finally asked if they were about to close or if they could use the other registers and like magic all three registers became open. Like no one wants to be "that" customer but if you don't say anything, nothing gets done. I love O'reilly Just if you are in North Lamar and need to hit up an auto parts store just go across the street to AutoZone in this particular area of town

I purchased a paint removal solution and it didn't work. (See pictures.) Edgar both sold it to me…read moreand then said he could not refund it to me when it didn't work. Didn't care, didn't see how it didn't work. Asked me if I tried a sander. ‍ I followed directions. Wish I had gone to Auto Zone, because this O'Reilly's sucks.

Thank you so much to Chris for helping me with my battery! So kind and fast -- a life-saver!read more