I was in the Columbus/Dublin area a few days for work and stayed at the SpringHill Suites Columbus…read moreDublin property. Loved the area and the room! The property is gorgeous. The staff was great. The one thing that lacked... Parking. When staying here you are allowed to use any of the surrounding ramps...as long as there is no Reserved sign in the space. I arrived late on a Friday and left early the following Monday. The only time I didn't have trouble finding parking was Sunday afternoon. In talking to the people at the front desk they even commented that some of their co-workers had been 15-20 min late for their shifts due to parking. I'm not sure if there was some kind of a competion going on or what... Lots of little girls around...dance maybe? Parking was just a nightmare... I have no doubt you will enjoy your stay here...for the most part! But cross your fingers and hope for the best when it comes to parking...

Was charged 60% more for the room than original booking price. I called the hotel to inquire and…read morethey told me that is normal and I need to wait 3-5 business days for refund. What? When did this become a normal policy? 1st time ever leaving something behind in hotel room. My mistake was their profit. Male sure you do a through sweep of your room before you check out. I guess there are no honest people in this world anymore.

It's a beautiful hotel! We loved the open atrium and had dinner at the restaurant there. The Nachos…read morewere great! The staff was all very friendly and knowledgeable. Our room was very spacious with nice amenities. I just love the layout of this hotel and room. We looked around at things we didn't use but we were only there one night. Nice gym, a beautiful pool and hot tub with the handicap accessible chairs. There were several families having a really good time. There's three glass elevators that overlook the atrium as u travel up and down. In the morning their breakfast is fantastic!!! Just about anything u could possibly want! Eggs, bacon, potatoes, sausage, pancakes and a make your own waffles. Juices, Coffee, toast, bagels, cereals and the best was they will make an omelet for u. U pick your favorite ingredients! All of it very good! We really enjoyed our stay with just one little glitch. Our room was stuffy but no adjusting the thermostat would get it below 74. It was hard to sleep with a room that warm. By the time we realized it, it was late or we would have asked to be moved. We informed the desk as we checked out so it can be fixed before the next person stays. (Room 720)

If I could leave 0 I would. What hotel in 2026 has smoking rooms and then holds them to give to…read morecustomers who do not smoke just because they check in late? Disgusting and did nothing to make it right. I canceled my reservation and went across the street to towneplace suites Dublin where they welcomed me with kindness, open arms and a really nice, non smoke filled room.

The breakfast was decent for a continental breakfast. I was fortunate to have meal vouchers so I…read morewas able to order off a menu and got the breakfast burrito. The rooms are fine. Like most hotel chains the walls are rather thin so you definitely hear people in the hallway and in my particular situation a bunch of tween boys for a lacrosse tournament who wouldn't shut up and overtook the nice outdoor patio which my window overlooked. There's a lot of space and I liked having a mini fridge and microwave in my room.

Eh. There are several options in the area that are in far better condition for a similar price. The…read morerooms are very dated and run down. When I entered the room it was hot and stuffy - the thermostat read 80 degrees F. I set it to 68 and left for dinner. When I returned 3 hours later, my room was cooled to 73. The other item I think is worth mentioning is that the toilet has less pressure than the ones in my own home, which may pose an issue for some. All in all, I cannot recommend this hotel. The staff at the front desk were friendly and the grounds were well kept. I did not have time to stop for their complimentary breakfast so no feedback to share on that. I visit Columbus frequently for business and will be staying elsewhere.

We really enjoyed our stay here. I am a big fan of staying at hotels with kitchenettes because they…read morejust make traveling with kids a lot easier. But the suites at this Residence Inn don't just have kitchenettes -- they have full kitchens! In the hotel room, there's a refrigerator and freezer, a stove with an oven, a sink, dishes and silverware, and lots of storage for your food. The room also has a two-person bar table just off the kitchen, so there's somewhere to sit and eat. Having a kitchen and table in our room made our stay just that much more enjoyable. We stayed in a room with a king bed, but there were four of us so two of us slept on the pull-out couch bed. Both beds were comfortable, and they give you extra linens and blankets for the pull-out, and you can request more if that's not enough. This hotel has an indoor pool that's pretty large, and the water was warm. The gym, which is right by the pool, is kind of small, so you might want to get there early so you can work out by yourself. There is also an outdoor basketball court around the side of the hotel. Just ask the people behind the desk for a basketball if you didn't bring one with you! The only downside to our stay was that housekeeping will not service your room unless you're staying for a week or more. So each day, we had to leave our own trash bags outside of our hotel room for the staff to eventually pick up. We also had to do the same with our wet/dirty towels, and then request clean towels at the front desk each day. It was kind of a drag. Apparently, this is the new standard with hotels since the pandemic, so I kind of expected to do my own room service. It just puts a downer on the trip, and I wish they would reinstate room service again as a standard.

Hotel was okay overall. However, it was appalling to find a daily parking charge. This is not a big…read moredowntown hotel that has limited parking or has to use a parking garage. This is not even in a downtown. They have more than ample parking in their normal large hotel lot that is on property. No other hotel that we have stayed at in the area ever charged us.

Clean hotel right off the interstate. Staff were friendly, check in was quick and our room was…read moreclean. The couch was smaller than expected (more of a loveseat) so the pullout is only a twin. We stayed during the week in March, the hotel was quiet with zero noise outside or in. Breakfast was just okay. Nothing made in house looked great, so just stuck with prepackaged yogurt. Plenty of parking and places to eat around hotel.

09/08/2025, I was traveling here for work and this hotel is at a great location with restaurants…read moreand highways nearby. Very clean , and the room was clean and very spacious. The gentleman that checked me in was very nice and polite , he had my room and me checked in within 3min. I would definitely stay here again when I am in town again next month.

Last year I had my first stay at a TownePlace Suites property. It reminds me a lot of a Residence…read moreInn by Marriott. I was in town for two meetings in the Dublin area and I selected the TownePlace Suites as the hotel opened in 2021. They accommodated me for an early check-in, but I didn't feel like my Bonvoy status was recognized. No upgraded room was offered. This hotel has an awesome workout room, plus an indoor pool and laundry. Not sure why a room with two Queen beds is priced less than a single King, but that's what I selected. Everything was clean and the bed was comfy. I just wished the pillows were firmer. My room had a glass shower, but I don't understand why the glass covers only half the shower. Inevitably you're spraying water out onto the floor. I was also surprised how noisy the room can be when someone is walking on the floor above your room. Like the Residence Inn, they had a complete breakfast buffet and the personal pancake maker. The Dublin property was a great stay.

I had a DISGUSTING and potentially HAZARDOUS HEALTH experience at TownePlace Suites in Dublin. My…read moreson and I booked a stay there from July 12-15. We returned to our room Monday July 14th at approximately 9:30 pm. Like the day prior it appeared no one cleaned the room. I went into the restroom to prepare for bed and noticed an item on the bathroom sink. The item was a used BLOODY TAMPON stuck inside the wrapper of the new tampon. I'm assuming it was left there by the cleaning staff that entered my room but didn't clean it. The hotel front desk was notified and I requested he come to the room. He did so and we went to the front desk to resolve the issue. Not once did he offer a new room and when we asked who was going to clean / sanitize the bathroom, the attendant stated it was NOT HIS JOB!!! He also said, the cleaning staff would not be in until the following morning. I requested he give me the GM's number so I could call him. The attendant refused to provide the number so I requested he call the GM to resolve the issue in which he promptly refused. My son got justifiably upset and the attendant threatened to CALL THE POLICE and THROW US OUT of the hotel. I called Marriott and filed a complaint. Marriott asked for the attendant's name which he failed to provide and was not wearing a name tag. Finally, I demanded a new room which they provided but at the expense of a good night's sleep. Tuesday morning, Paul the GM said, he would contact me by Wednesday evening, this would give them time to investigate the incident and stated we'll make it right. It's been a week and I have not been contacted by Paul or Marriott. Paul appears to have been trained by Salma the former GM. Read the other reviews (Francis B. Mar 2, 2022) that talk about cleanliness and how they were treated by hotel staff, they push back. Nothing has changed at this property. To add insult to injury they comped a friend staying there that I called to witness the item in my room and the behavior of the front desk attendant. I would have rated the hotel even lower if it was an option. Extremely disappointed in Marriott.

From the outside of the building, it doesn't look very friendly and inviting. When you walk into…read morethe check in and lounge area, it is very clean and modern looking. The inside of the room felt dated. The bathroom felt crowded. It was nice that the room had a microwave and refrigerator. The furnishings in the room felt dated and the chair you could tell was worn. There was only a small window to look out of. TV was a modern, flat screen. The first night at dinner, the food was not good at all except for the salad and soup. Last night, the food was much better and very filling and tasty. In the afternoon there was popcorn but you weren't able to access the soda machine as it was locked. Not sure if I would stay here again as opposed to another hotel due to the dated fixtures in the room.

After reading a number of reviews for other hotels, we landed on this one. We arrived on a Saturday…read moreand were only staying for a night to attend a celebration of life on Sunday. Good customer service at check-in; the room was clean; they have a small gym room available; and they have a free continental breakfast. Loved the surrounding area, which had a number of restaurants and shopping nearby.

No toaster so no bread. No white bread, no bagels, nor any English muffins. So disappointed. Might…read moreas well go out for breakfast.

The first room we were sent to the toilet bowl didn't fill after flushing. They sent us to another…read moreroom and the tv didn't work. The night clerk was away from her desk. Seemed to take forever to show up, when she did you could clearly smell pot.

We had an AMAZING stay at the Home2 Suites. From check in to check out it was great! The hotel was…read moreclean & very comfortable. The location was extremely convenient. HUGE shout out to Jay for being an amazing employee and going above and beyond for my family. Not only was her very polite, he was also friendly & personable. He made fresh coffee for us, and even went out of his way to assist with my childs injury. Thank you so much Jay for treating us like family & taking such pride in your work. We will be back to stay with hopes of seeing his welcoming soul! Great job Hilton on having one of the kindest young men representing your business.

Home2Suites decided to cancel a block of 3 rooms for a soccer tournament paid in advance in pursuit…read moreof getting more money to people claiming rooms. Not a reliable or recommended hotel. The cancellation at will speaks volumes of the management staff. Highly discourage spending money here.

Overall was very pleased with my stay…read more The entire hotel, including the room, were very clean. Desk stay was very friendly and accommodating. The grounds and area were quiet and felt safe. Generally, good value. I'd stay here again for sure.

Great business hotel in the area of Columbus OH. I am here for a three day conference, the rooms…read moreare comfortable, clean and quiet, breakfast on par with similar hotel brands, and the staff friendly.