AVOID AT ALL COSTS: ACVOLT ELECTRICAL INC - Incompetence, Property Damage, and Customer Neglect I'm compelled to share my disastrous experience with ACVOLT ELECTRICAL INC (License #1016292) to warn potential customers. What began as a simple A/C replacement in November 2023 turned into a year-long ordeal of equipment failures, property damage, and abysmal customer service. 1. Faulty Installation and Persistent Issues: - New Lennox condenser began leaking within two weeks of installation (11/18/23) - Despite photographic evidence, owner "Manny" dismissed it as "just manufacturer oil" - Leak worsened, spreading to concrete (11/29/23) - Multiple service calls resulted in band-aid solutions - A/C unit frequently froze, leaving us without cooling for days in 100+ degree weather - It took nearly a year (until 10/2/24) to finally get the faulty condenser replaced under manufacturer warranty 2. Severe Property Damage: - During a maintenance visit (7/26/23), the technician used a highly corrosive cleaner - This chemical etched off my concrete sealer, leaving a scab-like appearance - Damage extended to my garage door and wrought iron fence when they carelessly rinsed and splashed the chemical - Immediate complaints were met with empty promises and no action 3. Deceptive and Evasive Customer Service: - Owners Manny and Mario repeatedly cited nebulous "corporate" approvals for repairs - Promised fixes were continually delayed or never materialized - After weeks of follow-ups, they provided contact for a supposed "sealer company" - This contact (Jose) was unreliable, missed appointments, and never did the work since ACVOLT did not approve the cost of repair. - ACVOLT claimed to be in communication with Jose but provided no evidence or results 4. Lack of Accountability: - After months and months of run-around, they suggested I file an insurance claim - "Corporate" reception doesn't have license or insurance information to provide when requested. - Continually shifted responsibility, making it impossible to get a straight answer 5. Suspicious Business Practices: - Reception refuses to provide license or insurance information - Owners play "good cop, bad cop," switching primary contacts when complaints escalate - Upsold maintenance plan that did nothing to address core issues 6. Ongoing Damage and Neglect: - As of October 2024, nearly a year after the initial property damage, no repairs have been made - Multiple promises of resolution have been broken - Property damage remains unaddressed, potentially worsening over time In summary, ACVOLT ELECTRICAL INC has demonstrated a shocking lack of professionalism, technical competence, and basic customer care. They've left me with damaged property, wasted time, and the stress of dealing with their incompetence for an entire year. Their pattern of behavior suggests either gross negligence or intentional deception. If you value your property, time, and peace of mind, avoid this company at all costs. The headache and potential financial loss are simply not worth the risk. read more

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No vallan a esta escuela, no cumplen con lo que prometen, ese señor tiene mucha labia para enredarte en sus mentiras, te prometen un million d cosas por aprender con tal de agarrarte y al final del dia no comple y te dise no alcanso el tiempo para completar , entonces porque te promete algo q el save perfectamente q no va cumplir . El te promete mucho manos ala obra, una mentira total solo el 20% . Lo demas te tiene sentado leyendote un libro.. no crean lo que es publica . A el no le interesas como estudiante, el solo quiere tu dinero. Se los digo por esperiencia propia.. nos dijo q nos enseñaria maquinas de hielo jamas miramos una maquina de hielo , walking coolers.. jamas !! residential y comercial. Ni siquiera completo por enseñarnos residential mucho Menos comercial. No Perron su tiempo y dinero en algo que en realidad no es de probecho no en esa escuela read more

Damn right, I've never seen more clean work in my life. affordable price clean, this guys don't take advantage of the heat, they replace the whole AC for me on a peak heat. you need new AC don't waste time and call anyone else this is it. read more

AC Volt Electrical - Heating & Air Conditioning/HVAC Near Me - Colton, California

Awesome service very professional and courteous. Kept well informed of what's was going to be done. Highly recommend read more

Eceletente escuela tiene muchas certificate y es la mejor de todo california aun sigo alli estudiando me considero que a prendido demaciado y al muy buen ambiente read more

AC Volt Electrical - Heating & Air Conditioning/HVAC Near Me - Colton, California

Called for a quote to have our air conditioner replaced and within 2 days the job was completed. Very professional service and friendly service technicians. Testing and how use of the new system was completed before leaving as well as help with setting up the mobile app for the thermostat. Pricing was fair and less than other companies in the local Orange County area read more

They did a great job installing an outlet for our car charger at a great price! Thanks guys!

We had a full replacement from an old 16 year old leaking 3 ton Lennox AC unit to a a new 4 ton Lennox AC and ultra low nox furnace with AC Volt. Everything was replaced including the line set necessary to support the increased tonnage. While shopping I got 7 different estimates and only considered the companies that sent a person over to actually look at my hvac and space. AC Volt was the most thorough in analyzing what the issue is and what I needed. They were clear on what needed to be replaced and options I had either staying with the 3 ton or going up to a 4 ton system and the expectation of each when installed. AC Volt was not the most expensive and also not the cheapest. My range of installers were between wholesale hvac distributors with "I have a number of someone that can install for you" to Costco with a price deviation of almost a used car! We are happy and lucky we decided on AC Volt. On the day of installation the crew showed up on time and worked the full day. They solved installation challenges even to the point of drywall work to fit the new furnace in where the old one stood. There was no renegotiation on price and everything was just done to without question. The crew worked two full days on the installation with all the unforeseen challenges. They were courteous, polite, and very clean. It was clear they went the extra mile to make sure the installation was done right. The new HVAC now works exactly as they promised! The installation looks great. read more

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UPDATE: When they connected the new wiring into our electrical panel, I thought they accidentally unplugged the Sense device. Nope! Turns out that they CUT THE WIRE TO IT. They literally cut the wires running to our Sense and never said anything to us or reconnected it when they finished. WHO DOES THAT!? read more

Absolutely horrible service. They came out and wasted all of our time! We were going to do large jobs with them. They don't answer their phones, their management could care less about customer service!!!! read more

My AC unit went out and I needed an estimate AC Volt came out to my home for FREE and assisted me with getting my unit replaced and working in a short period of time I have had my AC for three years now and never had any issues but am planning on getting maintenance asap because it's been so hot!! I would recommend them to anyone having issues with their AC or even needing a replacement. read more

I like 2 start off by saying. The sales man Manny, was very professional in coming to our home. He had shoe covering. He spoke very well. I understood what he was saying.The crew was magnificent. They did their job and cleaned up after themselves. have air now and the prices was great. After they were all done. Manny came out and did a check. My service request was met. Thank you AC VOLT read more

Really nice guy! We spoke for a min but was extremely helpful!! I would call him again if I even need it!!

All the guys I talked to and came to install the mini-split were extremely patient and helpful. I got a response right away from my Yelp request. And I booked for a next day install. They did an amazingly neat and quick job at a great price. Now my garage is officially an extension of my house. I'm happy not to freeze or get a heat stroke while working in my garage and my pets are happy as well. Love, love, love my 2 ton mini split and totally recommend AC Volt Electrical!! read more

AC Volt Electrical - Very neat work. - Heating & Air Conditioning/HVAC Near Me - Colton, California

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Well, tell ya not to get with the first 1, but they came with great price and good work, so first time 1 was the charm.

First, Sasha answered there telephone on Sunday, the day before Monday July 4th (holiday) and Second, the tech repaired the HVAC by Tuesday morning. I appreciate your commitment to excellent service. The experience by ACV showed good communication, a patient technician and an efficient scheduler. Lastly, a detailed assessment was communicated after the repairs was completed. Thank You read more

We compared 4 installers for our 240V outlet, and we were so pleased to have AC Volt Electrical complete the work. Their entire team was very responsive to our questions. Their experienced technicians surveyed our location and determined the best method to route and hide the wires. We were extremely happy with the results. Among other things to expect - AC Volt Electrical were accurate with their time estimates, punctual to start, and cleaned up after the work. It is highly recommended for anyone seeking quality electrical work. read more

We bought a home in San Bernardino and soon realized we didn't have an AC unit. We didn't want to go with a whole house AC unit because of the cost and electric bill. We called around and found AC volt was the most reasonably priced for a mini split unit. We ordered 2 units one for the living room and the other for our bedroom since those are the most common areas we are in. I was super surprised to see our electric bill only go up by $50! We were so happy read more

I hired Mario to install a couple split ACs in 2020. His guys were prompt, professional, fair and even went above and beyond the original scope of work. When I had an issue with one of the ACs, he came out and took care of it promptly. Very happy with his guys' work and communication. He took care of me and he'll do the same for you! read more

I finally heard back from someone. Left a voicemail 1 week ago then reached out again and got a quick response "sorry can't help you on this request". It would have been nice to receive a response last week rather be ignored. In addition, the scope I asked for a price on does supposedly fall under their description of services (electrical and solar repair) so, I now feel like they weren't interested. It would have been different if they at least asked for more details of the work I needed done. I gave 2 stars since they at least responded quickly on my 2nd attempt. read more

Got service from Mario. Poor workmanship and unprofessional. He got in an argument with my family members about an outlet that was not working. My family member told him to check certain wires and he initially refused to because he was too proud. In the end, Mario was incorrect. So terrible that he made a scene like that. read more

All work done was what was discussed when i got estimate. I found a few other things between estimate and day of work. I asked if this could be added and of course pay for the extra work, but was told only the estimated would be done and I would have to schedule another day for anything other than the estimate. Days available to have work done are not always easy to arrange. I was disappointed by this decision but..??? The work crew sent was great, they did not say no... it was their boss , I assume. read more

Si esto este Review le ayuda a alguien ya es ganancia... Contrate está compañía para remplazar mi systema de aire acondicionado. Son latinos y anuncian en español so me sentí en confianza con ellos. Despues de la instalación la maquina trabajo algunas semanas, después me empezó a fallar el systema. Los intente de contactar y no contestaban los teléfonos. Después el dueño Mario por fin contesto pero se portó muy prepotente y nos dijo que iban a venir a revisar el problema. Esperando varios días y jamás devolvieron la llamada. Perfecto ejemplo de que el enemigo de otro latino es otro latino nos cobraron 13000 dólares y se fueron. Llamamos a otra compañía local, vinieron el mismo día y después de unas horas resolvieron el problema y nos dijieron que el problema avía Sido una mala instalación. Nos uses está compañía read more

The only reason I'm not giving 5 stars is because the price was just industry standard, no special discounts. That said, their communication was very responsive. They scheduled the work quickly, showed up when they were supposed to, we're very friendly and professional, and got the job done quickly. And the work they did was exceptional. Definitely recommend and will use again. read more

Had ac volt install a 1.5ton mini split. Guys did an excellent job would highly recommend.

I needed an evaporative cooler (swamp cooler) replaced and AC Volt was one of the companies that came out to give me a quote. The quote they gave me was detailed (what work was being done, what parts were being installed) and was reasonable compared to other HVAC places that came out. I needed the work done ASAP and they worked with me to get it done in a couple days, even with some problems getting the right parts they got through it and had everything installed on time. Highly recommended. read more

We scheduled two appointments. The first was a no-show with no call or follow up. The second, after the technician was 30 minutes late we reached out and they assured us they would be here within 30 minutes. Again, a no-show. They compromised two days of our time. If you want a reliable company - I would not suggest them. read more

Good clean work highly recommend very professional an they work fast , at the end of the job they explained how to work the unit, I was pleased to see they did not leave me a mess after job was done lol! read more

Mario and his Crew are the best! We've called them for new A/C Installs (for family & friends) and repairs- They are on time and can fix anything including our big Commercial Units! Highly recommend!! Mona Perez read more

I don't know how they have an overall rating of 4. If l could give them zero l would. They didn't tell me when they were coming until the day before when l called to ask when they were coming. When they did come they missed replacing an outlet. They said l had a shirt somewhere and they would come back to diagnose it. The day they were supposed to come back they blew me off and didn't show up. The day after the electricity went out in my kitchen. I called and they couldn't come. I told them to not bother coming back to diagnose the electrical short because they're not reliable. I've called and text since then to ask when they're coming to replace the outlet l paid for that they missed doing and I've gotten crickets. Do NOT use these people. They're not reliable. They don't care. Use BURGESON electric. They came same day when the electricity went out in my kitchen. They're affordable. They care. They stay in contact with you. Oh, and the electrical short AC Volt said I had doesn't exist. I had Burgeson check and I don't have any electrical shorts. AC Volt sucks! read more

Mario helped me with installing my ceiling fan / ceiling light with a remote receiver. He was awesome! Mario was friendly, informal, and he finished the job in less than an hour! The best part is that his rates are very reasonable. I compared a few other places on Yelp, and his was significantly lower than others. He was also very responsive on Yelp message and via text, so there were no communication problems at all. I highly recommend Acvolt Electrical and I will definitely hire Mario for my next electrician job. I am very happy with my experience. read more

Found this company on offer up and I am really glad I did. I hired him to install a mini split at our place. He was so knowledgeable and professional. I highly recommend him to anyone looking for electrical help and/or air conditioning service. He didn't try to sell us on anything and really took the time to do a professional job. He even cleaned up. Overall 5/5 stars for me. read more

AC Volt Electrical - Final product - Heating & Air Conditioning/HVAC Near Me - Colton, California

they quoted me $300 -$500 over yelp and then when they came out they wanted $750 to repair it and tried to tell me I needed to replace all of my ducting for $1500. There diagnosis was I needed a new fan motor and capacitor to fix the condenser I had another contractor look at it and it only needed a capacitor. It is hard to find honest and competent contractors read more

I had a last minute project that needed to be taken care and Mario went above and beyond to take care of our needs. He is very professional, prompt, communicative and friendly. He also had the lowest bid on my project, where other vendors wanted more than twice as much! I have already made him my top priority pick for any future electrical needs. Thank you so much again Mario, I hope you have a wonderful holiday!! read more

Very happy with the service ACVolt Electrical provided. I called them to install an EV charging station at my house and the end results came out just as I wanted. Thank you Mario Flores and his partner, they did an amazing job! And Jeff for following up with me to make sure process was moving forward. Over all, great customer service, reasonable price, completed project in a timely manner, and went above and beyond to make sure I was happy with my EV charging station project. I will definitely be using ACVolt electrical for future projects! read more

Love these guys. A friend of mine referred them over to me and thought I'd call to make sure they were knowledgeable. Jeffery was friendly and even helped me understand what I was looking for with my AC issue. Thank you guys for great customer service and I'll be referring all of my friends to you! read more

Highly recommend AC volt for service, not only are they professional but they are 100% honest with their work and provide prompt service. Manny and Mario both are very pleasant to communicate with and we're very pleased with their services provided. Now I get to enjoy the cool air much needed for this time of the year!!!! read more

The team at AC Volt were great! They were professional and on time and very personable. We had a new A.C. system put in along with new ducting and all for a reasonable price. There was no hassle working with them and we are very happy with their work. read more

I needed some help and Jeffery was extremely attentive and knowledgeable. He was about to help with everything I needed. I'd highly recommend Jeffery to help you out with whatever you need. read more

Omg Mario was our life saver. He was able to come same day when my ac broke down. He is very knowledgeable on his air conditioner information. And he charges reasonable. I highly recommend this guy. read more