It's awesome that a business like this exists. They have all the woodworking equipment you're…read morelikely to need. They have beautiful wood available. All sorts of tool. The staff is well educated and knows the business. If they don't have what.you need, they can advise you for sure. If you have any interest in wood working, check this place out..

Staff is very friendly and helpful. Great selection of hard to find items. Very reasonable cost.read more

I only came in for some kitchen rags and saw a sale for $11 from $15 but I couldn't find the right…read morelabeled rags. I asked for help and the woman looked also and found the closest thing but she didn't think that was correct either but told me she'd charge me the listed sale price. She said she thought there was a mis-listing. I also picked up some other things I needed for the kitchen. When I came home I took a closer look at the rags' original price and they were listed for $23! So she gave me more than 50% off! That was pretty awesome.

Very disappointed with the customer service at Sur La Table…read more I purchased a coffee machine and returned to the store the very next day because I was not satisfied with it. The machine had only been tested by running water through it, which is a normal step to determine whether it functions properly and meets expectations. Despite this, the staff refused to accept the return. What made the experience even more frustrating was the attitude of the employees. Instead of focusing on helping a customer who had just made a purchase, they repeatedly questioned why I bought the machine in the first place. This felt dismissive, unprofessional, and completely irrelevant to the issue at hand. I understand that stores have return policies, but the way this situation was handled showed very little regard for customer satisfaction. A coffee machine is not something you can truly evaluate without at least setting it up and testing it. Refusing a next-day return after minimal use and then interrogating the customer about their purchase decision is not the level of service I expected from a specialty kitchen retailer. This experience has left me with a negative impression of Sur La Table, and I will think twice before making another major purchase there.

We have been in the electrical business since 2003 and have used countless suppliers in the area…read more Greg, the store manager and John have absolutely blown us away in the level of service a customer receives there. They always go above and beyond for us, stock is almost always there. I would say they have about 98% of the items we use on a day to day basis and if it's not in the store is there by 630 the next day. Communication is is second to none. It feels like we have a partner when we do business with Capital. Thanks Greg for being a true professional and being such a great leader to us and your team.

A truly Great hardware / industrial supply store, with quality products and a wonderfully helpful…read moreknowledgeable staff. In addition to a very competent store staff, the company has online subject matter experts who are reachable for advice. They provide old-fashioned paper catalogs for those who still use them, but have an up-to-date, user-friendly website. However, it really is the people who make all the difference. Just got off the on-line order phone call with a Ms. Lissa who traced a rare product back to its manufacturer and cajoled them to do a special order/manufacture. It will take a few weeks to manufacture, but then it will be shipped to their local Falls Church store - from which I will go and purchase it.

You always can find it here when you fail to find it anywhere else. I placed the order online was…read moreavailable less than 24 hours when I arrived I was welcomed and promptly serviced.

Really like this Pottery Barn location. The big. loft like space was a nice way to showcase their…read morefurniture and decor. The staff was friendly and helpful but let look around and shop at my own pace. I'll be back!

We came here to try out a chair we found online. We didn't want any pushy sales people and had…read moredecided to leave if they tried to give us a sales pitch. Just wanted to try out the chair before we bought it. The sales person answered a few questions and told us about available options and delivery times with zero pressure or sales pitch. We haven't ordered yet but when we do, we can call her to order without having to go back to the store.

Convenient location with plenty of parking. Pleasant, helpful customer service! Great selection or…read morecolors and supplies!

I would give them 0 stars if I could to the workers. The workers here are always on such a bad…read moremood. Every time I come to this store there's someone ready to give me a mad face They seem like they don't want to be there , as if they're working for free or something. So sad that they treat everyone like that. I thought i was the only one getting that attitude but they give the same energy to everyone They're not polite , welcoming or approachable. So sad. Honestly

Welcome to Fairfax, Herman Miller!…read more This store recently opened up in the Mosaic District, and you can get all the feels, literally, of their office and living room line. They also have lighting, decor, and storage options as well! We are huge fans of their office chairs (Aeron), and we wanted to check out their Eames Lounge Chair and Ottoman set (which also comes in vegan leather!). The store is well-organized and set up, and it's very easy to go around and peruse at your leisure. Staff were very helpful and ready to assist! It can be an investment, but it's all quality, and your body will thank you for it! Plenty of street and garage parking available at the Mosaic. +friendly service +free parking

Great experience at the new Herman Miller store in Merrifield yesterday. I went in with my wife to…read morelook as some office chairs, as I primarily WFH. We made an appointment online the night before, and when we got in, Nickie was there to help us. She walked us through all of the different chairs and features, and helped me find a chair that fit best! She was really knowledgeable and extremely helpful! She even broke out some magnet tiles for our toddler to play with while we waited! My wife is even considering getting a new chair for her office, too. Overall this was a fantastic experience that I'd give it more than 5 stars if I could!! Thank you!!

Sometimes you just need to drive an hour and a half to get a certain set of tools (ICON…read moresomething-or-other), or whatever it was that Jeremy needed to do a job for his new mechanic business. I'm not going to pretend that I understand tools, or what they do, or why we had to go to Alexandria to get them. He was thrilled that they had them in stock (he called ahead to confirm and they actually had four of them). He was in and out of the store within five minutes, tools in hand. Mission accomplished.

I felt like a kid inba candy store whrn I entered into this place for the firwt time. I…read moreoriginallybwas looking for a cordless drill, bit I ended-ip looking at everything! The Bauer hammer drills are really affordabke here! I was carefully checking out some of the miter saws that thry have on didplay, as well as, some of the mechanic's tool box systems that were taller than I am. A few of their tool backpacks were sick! The red Baur backpack is listed at only $69.00. I spebt a good hour here just looking at theor stuff and I've made it abplan to return later with a higher limit credit card.