Found this shop thru Yelp and SUPER happy I did!…read more My car was diagnosed by a local mechanic to have a faulty transmission. I took my car in and the owner Joe was extremely helpful, honest and really knows his stuff! He explained to me the different possible scenarios and involved me in every step of his diagnostic. (I even went with him on his test drive! Super smart dude!) My car ended up not having a transmission issue but rather a engine misfire, caused by a faulty gasket. After being misdiagnosed, any dishonest transmission shop could have taken advantage. Not Joe! I saved a ton of money and he gained a life long customer. Also! He sends you videos of the repair process just like the dealer! Super cool!

When you take your car to a shop for repair, the best you could hope for is that the shop you take…read moreit to treats you fairly, does a good job, and they respect you and your situation. The last thing you hope for, is that they only want to get as much money as possible from you and they have little concern for you as a customer. I wouldn't recommend bringing your car here because my experience was bad, and I'll explain why. I'll also recommend the transmission shop that worked out well for me. I usually start any repair by calling a few shops to see if a shop can do the job and what they estimate the cost to be. When I called Transmission Super Shop, I talked to the Owner Joe. And He didn't remember that I had called for a quote about my coolant system months ago, and he had given me a quote on transmission.. The previous quote I got was $5500. And during this call he was quoting upwards of $6000. It was easily a 15-20minute call, because I was driving from Downtown to Santa Monica and I was parking in Santa Monica when we concluded. Most of the discussion was him explaining to me why it was so expensive. I could tell he was upselling me from the previous time we spoke. And it concluded with me saying, "Well I simply don't have a budget for that amount" A few minutes later, He texted me back, saying that he would do the job for $3500. I will include Screenshots. Already, I would consider prices that are based on the amount of money the customer has, a "Yellow Flag" if not a "Red Flag". But after discussing it with him, it sounded more like he was scaling the type of work to fit my needs. He was willing to do a repair, rather than a replacement. And seeing as how they are a transmission shop that specializes in that type of work, it made sense that they would be willing and able to do that. I said, I would think about it and get back to him. At the time, I was considering selling the car, and My lease was up on my place, so I had to consider the added costs of moving. Tough Choice. I did some budgeting, and Messaged him a few days later and he said that the price was only good for that week. Which, okay, that sets off some warning signals. Why would the price change in a week? Sort of seems like a tactic to pressure the customer into doing the job... And it was. But, I thought about it and later that week I asked him if I could bring it in on the following monday because rent was due and it would work better if I waited till another pay check. He didn't remember our conversation. He asked what it was about, and he said he deleted the conversation. I totally get it, customers come and go and you deal with a lot of people, but it wasn't the best customer service. You would hope that if someone gives you a week to decide, that when you call back later that week they would still remember the ultimatum that forced you to consider rearranging your life to meet. But as it turns out, that's not the kind of customer service and consideration that Transmission Super Shop Offers. It was inconvenient to him. He said it was okay to bring the car in on that date. When the date came, I actually texted to ask if I could bring the car in earlier. Once again He didnt remember. And he said it would take 2 weeks. Which was different than what he had said earlier. So I asked why. He no longer wanted to do the job. But you should read the text messages and get a feel for the customer service and get a sense of his thought processes and mine. Decide for yourself what you think of it. But I'll give you my impression and my takeaway, because that's what a yelp review is. An account of my experience of a business. As a means of helping other people with their big decisions when considering that business. My impression of Joe and the Transmission Super shop.... They want your money, they want you in and out. Don't ask questions. Don't be inconvenient. Don't waste their time. Every conversation was actually a negotiation. RECAP: 1. I called for a quote and he didnt remember the previous quote and raised the price. 2. I didnt have the money, so he made me an offer, but said it was only good for that week. 3. I asked if I could bring it in early, he said no, & it would take 2 weeks 4. I ask why, and he says he doesn't want to do the job anymore. But as a customer, I was always acting on the information from our previous exchange. And each time he didnt remember and changed the situation and seemed annoyed by my questions. In his mind, he's giving me a deal and I should just bring it in no questions asked. He wasn't understanding of my situation. For me it was a months rent trying to save the life of my car, for him it was annoying. When your mechanic is annoyed that you have questions, its a problem. Go to Atlas Transmission. 310-532-3717 I wrote a review https://www.yelp.com/biz/atlas-transmissions-torrance?uid=H7SbZVauOdkGLFCymwiaWA&utm_campaign=www_business_share_popup&utm_medium=copy_l

West Coast Transmission is the place to go!! Abel is the…read morebest. Upfront about my quote and stayed true to the price. No up charges or surprises. Took car of my rebuild in my 1987 Trans Am. Took extra good care of my car. Car was done in less than three days. Give these guys a chance to earn your business and you won't be disappointed. A ++

I had left a clients car here with him and when I returned the car back to the client, a couple…read moredays later he received a ticket!!! it was a parking violation at 2am in the morning. That car was supposed to beat the shop till I picked it up, yes he was allowed to drive it like any other mechanic would have to to check up on it, but not at 2am in the morning. I went to confront him about the ticket and he straight up said yes it was me buti aint paying anything!! he claimed that I had left the car for more than a week and he had to park it somewhere cus he couldn't leave it at the shop. the owner has a tracker in the car showing how long the car was there for and I have calls and proof that the car was there from Wednesday to monday!!! And we also had some problems with him about warranty on a transmission and he didn't wanna cover the warrant. Business with this guy has been Nothing but headaches. I'm not here to close down his business cus we all need to make money to feed our family but I'm here so that you guys can be more attentive ablut what as going on around his shop and so that possibly this guy will come to his senses and own up to his mistakes like a man and not make excuse.

I took my 2014 Mustang to HT Transmission for repair I was greeted by staff very welcoming and…read moreprofessional. The pricing for repair was fair and work done in a timely and professional manner. Their workmanship was done as agreed. Neil F

Great fast service with a good guarantee…read more Finally got my car up and running after three months and countless other shops that could not help my jeep get out of limp mode- including the two other transmission shops. i was in disbelief and so happy to finally find the right help. I got my transmission rebuild here and that was the fix after other shop suspected electrical or computer problems. thank you armando!

Hands down the best service I've had at a car repair shop in Los Angeles. Joe always answered his…read morephone, made sure I was taken care of, that my car was fixed asap and smog test passed.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

It's nice to find a Honest Auto Repair shop and these guys are. They listen to my complaints and…read moregave me a honest estimate to diagnose the issue and kept me informed on how the repairs on the car were going. They were able to repair my car in a timely manner and have been happy with the repairs. Their shop is really clean and they took care of my car and gave it back to me cleaner than I brought it to them. Their prices are very competitive and a good value.

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

I came here after Toyota in Northridge misdiagnosed an issue with my car. A friend referred me to…read morethis shop, and I'm really glad they did. I met Mitch, who was friendly, professional, and took the time to listen to my concerns. After inspecting my car, they discovered that the problem Toyota quoted me $1,200 to fix wasn't actually the issue at all--it turned out to be something minor. Thankfully, the master tech was able to quickly fix the real problem and save me a lot of money. I really appreciate how thorough and honest they were throughout the process. Great customer service, knowledgeable staff, and fair pricing. I highly recommend coming here if you want trustworthy auto repair. Thanks again, Mitch!

Needed some maintenance and was tired of the sales pitches so one of my best friends recommended I…read morecheck out "Master Tech". She and her family have been going here for years and very satisfied with their service. Mitch called me shortly after they assessed my car and broke down the repairs in order of priority. In addition to recommendations on the current status of my car. All parts and labor estimates were laid out and I felt like Mitch and I were having a very transparent conversation. So as far as first impressions go I feel confident that I went with the personal recommendation. Thanks to Mitch and his crew at Master Tech!

Great mechanic! Needed an oil change and filter replacement. Came to my house and got rid of the…read moreoil too! He also fixed my window that was stuck! Also said he works on trucks and semi's

Amazing service he provided for me and my boyfriend! He helped fix my car engine IN OUR DRIVEWAY,…read morewe didn't even have to leave our home. Art's work is reliable, fast, and affordable! Highly recommend.

This isn't just one more car repair shop stop. They are what you might be looking for; good people,…read moreresponsible, honest and hard core knowledgeable professionals. If they can't fix your car, nobody else can. They rebuilt my bmw transmission in about 3 days, A to Z and it's working smooth like new. You won't regret for sure. I highly recommend to any and everybody. Roberto

I came today because the sensors and the screen of my car stop working for some reason. Someone…read morerecommended me this place and I cannot be happier! They figure out what happened right away and fix it in less than an hour! Thank you so much High Tech Transmissions for taking care of my car! I definitely recommend it! 100/100

I've been coming here for years, and the owner, Ralph always solves whatever issue I have with my…read morevan and my Mazda. His work is always top quality, and his prices are always more than reasonable. Michael and Richard Mercado

I've been a client of Speedy Lane for several years now, having been introduced by the great…read morereviews here on Yelp. After my mandatory one year of disappointing services at a Van Nuys Blvd Dealership where I purchased my car, I was looking for a more trustworthy, fairly priced and meticulously knowledgeable Mechanic that was nearby. The Yelp reviews were on point, and so far I've had very good experiences here; taking my Jeep Grand Cherokee for a variety of maintenance - oil changes, services and repairs. Ralph has been available to take care of any issue when I've just dropped in. I took these pix in my visit today as I needed a cracked plastic seat panel changed out. Ralph and his talented Mechanics have taken care of my car and I highly recommend them.

I have used Garage Guys on multiple occasions for services and repairs on my 2018 BMW M3 in…read moreNorthridge. I have had Garage Guys perform brake changes, brake fluid replacements, oil changes, spark plug changes, and many other maintenances and repairs. Garnik is an amazing mechanic who explains the problems and solutions very clearly. His quality of work is phenomenal as he is meticulous and detail oriented. Additionally, his prices are great and the fact that he comes to your house is a life saver as he saves you time, and time is money. Thanks for the awesome service Garnik. I highly recommend Garage Guys.

From the owner: Need a reliable mechanic to come to you? Look no further! Our team of experienced mobile mechanics…read moreis here to provide top-notch automotive services wherever you are. Whether you're stuck on the side of the road or just need routine maintenance at your convenience, we've got you covered. From oil changes to brake repairs, and diagnostics, we do it all. Save time and hassle by scheduling an appointment with our mobile mechanics today!