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    ACORN NILES

    3.6 (113 reviews)
    Open 8:00 am - 7:00 pm
    Updated over 3 months ago

    Services - ACORN NILES

    Tire balancing

    Tire repair

    Tire rotation

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    And again, a $25 part and 5 minutes of labor for $155.

    I brought my car there to have my alternator replaced. Their website quoted me $539 for parts and labor, but upon bring my car there I was told the repair was going to be over $800 not including tax as they said this job would take 3 hours. I've replaced alternators in previous cars of mine, and i've watched YouTube videos of it for this particular car. This shouldn't take more than an hour or so start to finish if you have a lift, you slip off the serpentine belt, remove two bolts holding a bracket on, remove three bolts securing the alternator, and disconnect a wiring harness from the alternator and remove one nut on the rear of it. There is no way this could possibly take 3 hours even DIY on the street and without power tools. They refused to bring a tech out to look at the car and explain how it would take 3 hours. They refused to honor their own quote. They refused to let me talk to a manager about why the quotes from their website aren't being honored. I've decided to check some of their other website quotes, to replace my serpentine belt they want $200. The belts themselves are $30 and based on their $170 labor rate, they for some reason think a 5 minute job really takes an hour. All you do is put a long ratchet on the tensioner, slip off the old belt, route the new belt and put it back on the tensioner. If you want to be grossly overcharged, this Acorn location is a great choice. And unsurprising, all the reviews on their website are fake. If you leave one, it wont show up. And of all 46 reviews, all are 5 star. This is completely the opposite of Yelp, Google, BBB and any other review website which has plenty of bad reviews.

    1 star would be too high of a rating for this place if there was a way to leave negative five stars that would be it. Several years back I brought my 2007 Honda Odyssey in for a front-end alignment and I purchased the lifetime option bring it in anytime after the first one we will do another alignment free. I'm the second owner of this minivan I purchased it in Arkansas so there is no significant rust underneath it and I only use it for summer traveling on long trips and for fall soccer season after it gets put away until winter is over. There is no significant rust underneath this vehicle. I was looking for new tires and I was interested in the Michelin defender 2's I had called Acorn up and asked them what their price was they quoted me $1250.00 I had other quotes from Discount tires for $840. If they would have been within a 100 to 150 I would have had no problem buying them there since I do have the lifetime alignment with them. But let's face it that price isn't even close. So I got the tires put on at Discount tires and brought it to acorn to have them do my free alignment. I'm a mechanic myself and I had just replaced the lower control arms including the bushings and ball joints sway bar bushings and the sway bar links that connect up to the strut tower. I had replaced the struts and coil springs back in the summer of 23 so I had the two bolts that hold the strut tower to the steering knuckle off and on when that work was done. So they put it up on the rack and tell me that the camber is way out of adjustment and they need to remove the top bolt for the strut tower and replace it with a aftermarket camber bolt kit ($12.50 part see pics). The cost will be $350. According to the Honda service manual the only thing that's adjustable on this particular vehicle is the toe in toe out Honda made no provision for camber and caster to be adjusted on this particular vehicle. If you brought it to a dealership they would start looking for bent components or possibly you may have to use this camber bolt kit if your car was in a front end collision which mine wasn't. They claimed the high price was because there was so much rust that the bolt was frozen and wouldn't come off. You mean the same bolt that I had off just a year and a half ago? A big fairy tale. So I walked out of there and told him to go you know where. I went to Firestone up on Skokie boulevard on Dempster where they threw it up on their rack and told me there's nothing wrong with my Camber it's within spec (see report pic) and just as I had suspected that the toe in and toe out needed some adjusting. Just to double check everybody's work I got a camber gauge myself I leveled the car out (see pics) and checked it and found my results to be very close to what Firestone came up with granted I'm doing this out in the cold and with some basic old school methodology. Let's face it most of these places will never honor their lifetime guarantees there's always going to be some excuse as to why we can't do the work your turn signal fluid is too low and we need to fill it for $350 otherwise it won't be safe? Cost me $130.00 at Firestone. Do yourself a favor and run from this place they should be closed down. These guys are scam artists and thieves. Some back up info https://youtube.com/shorts/ZnthPfHwM8s?si=ZgJsImP0kC-cI72D

    Receipt
    Linda D.

    The worse customer service and scammers. I sent a senior citizen women for wiper blades they lied and told her her tire pressure is low and $80 later Andy is selling nitrogen. Liars and a disgraceful company Andy should work as a used car salesman and definitely stay away from fragile seniors.

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    2 years ago

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    1 year ago

    Great service, honest, explained findings and options saving me money. Highly recommend them.

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    1 year ago

    Car was towed in with 2 flat tires. Jeff at Acorn Tire did a great job helping us quickly get the car back on the road.

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    1 year ago

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    2 years ago

    Geoff and team always deliver. Fast, friendly, and reliable service on all my vehicles. Recommended.

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    2 years ago

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    5 years ago

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    3 years ago

    I have been bringing my cars here since 2007. These guys are great, reliable and always willing to help you.

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    2 years ago

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    6 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    5 years ago

    Acorn Tire did a great job on my car. Got four new tires, good customer service, and got me Back on the road sooner than expected.

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    7 years ago

    6200 n Lincoln acorn tire shop They don't have much knowledge of maintenance service for truck suv. I would not recommend

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    7 years ago

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    8 years ago

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    20 years ago

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    17 years ago

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    14 years ago

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    4 years ago

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    Page 1 of 3

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    Review Highlights - ACORN NILES

    I had very positive experience with Acorn Tire on Lincoln Avenue so returned as my tires were ready for replacement.

    Mentioned in 18 reviews

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    Avondale Auto Repair

    Avondale Auto Repair

    (56 reviews)

    Avondale

    I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

    The team did a good job on my car and the repair seems solid. I liked that they explained the…read moreproblem instead of just giving me a bill. The turnaround time was a little longer than quoted, but overall I'm satisfied.

    Touhy & Western Marathon Service

    Touhy & Western Marathon Service

    (37 reviews)

    West Rogers Park

    They worked on my car and I have to bring the car back for the same issue. The power steering was…read moreleaking fluid and the mechanic said that the line was replaced and two weeks later the car power steering issue resurfaced without being used.

    I used to come to this place all the time when I was having car issues, and they were friendly,…read morefast, and not too horribly pricy. I don't know what happened in the last few years. I guess they're under new management or something, because now they're a bunch of cheats, just trying to rip you off. I went there a couple years back with a brake issue. They insisted that my calipers needed to be replaced and it was going to cost just shy of $1,000.00 . I wound up taking the vehicle to a friend of a friend in hopes of getting a slight discount, and it turns out my calipers were fine! I just needed pads and rotors, which wound up costing significantly less. Went there again with another brake issue. This time, my brake fluid was leaking and I couldn't safely drive fast. I wouldn't have gone here after the last time, but it was late at night, this was the only place open, and I needed the car fixed ASAP for work. They look at it and tell me I need a whole new drum and shoe on one of my rear wheels. They tell me exactly what parts I'll need, and to save time and money, I go to autozone myself to pick them up. The wheel cylinder I needed wasn't in stock, but Autozone told me it cost about $15.00. Back at Marathon, they tell me they'll pick up the wheel cylinder the next day and do the repair. The next day, I go to pick up the car, and they show me the bill. The wheel cylinder they bought cost over $100.00, and they never thought to call me and ask if I was okay with that (I wasn't.). Then I found out that the drum I got was the wrong kind, but they said it was fine cause they didn't need to replace the drum after all. Yet there was still a labor charge on my bill for replacing it! Plus, I actually had to ask them to give me the drum back so I could return it to Autozone. Apparently they were just going to keep it. On top of all that, I had warned them that my window glass wasn't sitting right in the frame and they couldn't roll it down or it wouldn't roll back up properly. When I picked up the car, I saw my window sitting crooked in the frame and stuck so I couldn't fix it. I asked them to fix it since they obviously ignored my warning about it, and they said they couldn't. One more time, I brought my vehicle here for repairs (because I guess I'm crazy and didn't learn my lesson the last time), I was having transmission problems. And again, I would've preferred to go elsewhere, but it was late and this is the only place that was open within 10 miles of me. I figured I was leaking fluid and maybe needed a new pan. They looked at it and told me my transmission was broken beyond repair and needed to be replaced, to the tune of more than $2500.00 (almost as much as my whole car is worth!). I think you can guess what happened. I wound up waiting 'til the next day and taking it elsewhere, where I found out it was a leaky pan and low fluid. Total repair cost was not even a couple hundred. That was several months ago, and the transmission is running perfectly fine since then. The final straw was tonight. Oh yes, I was stupid enough to go back one more time. This time, it was just to replace a tire. I figured they can't really try to scam me on a simple tire change. Maybe not, but they can still be incredibly inconsiderate! When I pulled in, they told me there were a few cars ahead of me, but they'd get to me soon and I should wait for a bit. An entire hour goes by before the manager tells me they're too busy and I should come back in the morning. Are you freakin' kidding me!? You knew how busy you were when I rolled in there. THAT was the time to tell me to leave. Not after I've wasted a whole hour waiting around. I don't care what business you're in, you don't treat your customers like that. So, I don't care if they're the only place open 24 hours, I'm not coming back here for anything, not even gas. I bet if I came here asking for them to fix a broken taillight, they'd make me wait a week and say I need to get my whole electrical system replaced. Screw this place and all the lying con-men that work there.

    ACORN NILES - tires - Updated September 2026

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