WARNING!!!! Do not go there. They aired up my tires and loosen my valve core while i was there for…read morean oil change. The tire lost all air and it ruined my tire. The manager ERIC refused to take responsibility for there actions. They also changed my air filter and unplugged something in the process. My engine light came on, my fan wouldn't go off and cruise control wouldn't work. I had to take it back and they had to plug it back in.

Idiocracy runs this facility. They stripped my mom's drain bolt. I put an oversized in and told her…read morethey need to replace her pan. So I had a fresh oil change when I did that. Well all they did was the exact thing I did and trashed a good oil change but this one was on the house! So another temporary bandage and waisted my better oil! Just don't go here and find someone who will guarantee their work!

I just moved here and got a new car, 2006 Toyota Camry, and ive been here 3 times. the price is…read morealways really nice, the staff are kind and quick and I'm always out of there in a timely manner. shout out to Al and Renee for always brightening my day when I need to solve a car issue.

Horrible service. The owner called me a bitch and threw money at me after I went I. for an…read moreinsplectionary. refused to give me my keys and my money back

I first came here for an oil change because the jiffy lube near my house recommended almost $400 of…read moreextra work that I knew I didn't need. I've now gotten 3 oil changes here and some minor work done. They are honest, kind and efficient. If there is extra work needed, they show you what they can and present options. I never feel like they're trying to pull one over on me or talk down to me for being a woman. I now schedule my oil changes and maintenance on days when I'll be in Independence (I live near Plaza in kcmo). Thank you for being somewhere I can trust!

Best shop in Independence MO and Kansas City area bar none. Top notch mechanics with best service…read more Thank you all for all you do! E. K.

I had my brakes done about 20,000 miles ago. I don't know how long brakes should last but now my…read moretruck is back in a different shop and my rotors are gone my calip are seized up and I have never had that happen that fast. Also had an engine replaced by them got it back and my van started to squeal. took it in they said it was the power steering system so they charged me another 400 dollars to fix nothing. will not be going back

I have pretty much all my work done at Susquehanna Auto Clinic. They really go out of their way to…read moremake sure I am taken care of and that their work is top quality. They care about their customers and listen to your needs. The personal touch you get with these guys is second to none.

started on 10/7/25 companed about my brake pedeal going to the FLOOR. Well they ex-ploded my…read moreanti-lock brake module ,then was very rude NO im sorry,just get a tow truck and take your car. Well the part is not AVAILABLE unless i can find a USED part,the car has 63,137 miles on it - - - -but NO brakes NOW THANKS TO THERE LAME REPAIR work. VERY POOR CUSTOMER SERVICE AND PEOPE WITH BAD ATTITUD'S im a 77year old male,and never was i treated like THIS by a Business...... would NEVER RECOMMMEND THEM!!!!

Called them on a Saturday about noon when they closed at 2. I was in a real pinch with a flat,…read moreshredded rear tire. They told me to come on up and they'd get me in. No drama and total pros. Took great care of me. When done mounting the new tire, the tech took a moment to wipe clean the wheel. Nice touch.

According to OnStar, my oil level was at 19%. I pulled in and told the manager I needed an oil…read morechange. I'm a 76-year-old woman and don't know the first thing about cars. They could have changed my oil and I wouldn't have known any better, but the manager told me my oil looked fine and I could go another 3,000 miles. They topped off all my fluids and checked my tires. There was no charge. I thanked them for their honesty. Truly made my day!

They took 30 min to do a oil change, just standing around talking we came sat 10am hoping to get it…read moredone quickly and were let down. We will not be returning or recommending this location.

It was a BIG operation on our vehicle. Lots of labor (4+ hours) = lots of dough re mi. RIGHTLY SO!…read more Because the mechanics are SKILLED and did a great job! Much appreciated. And well with the cost. I would caution the owner on his messaging regarding his political signage as one enters the building. Sir: it turns off at least 40% of potential customers.

Was told they wouldn't let me come in for a diagnosis for a squeak because I didn't want them to do…read morethe repair. I let them know for a mechanic show who advertises diagnosis, that for them to deny me diagnosis cause I told you i just want to know what is squeaking so I can replace it and must of hurt their feelings! Not only after that, which is whatever. They called me countless times to harrass me and after I blocked there shop number they called me multiple times from another number that I also had to block! If you can't diagnose a vehicle cause your a incompetent mechanic, what are you doing? Lol. Photo below of them calling me to harass me after!

J.P. and his crew are awesome! Super knowledgeable AND they're going to keep it real with you…read morewhether it's good or bad. I see a lot of reviews from a while back that are kinda bad but yall should really give this new crew a chance!

JP was super friendly answered all of our questions. Got us in and out with an oil change and this…read morewas our 2nd time coming and we will definitely be back

Great people who are honest mechanics. Definitely recommend it. They dont try to upsale ir make you…read morefeel like youre just customer. They make you feel like family.

Nobody wants to get their car worked on, but if you have to, this is the place. I was there for 90…read moreminutes yesterday to get new tires/alignment and Greg and David took amazing care of me. Coffee, wi-fi, nice music and big tall ceilings made waiting a pleasure - and I don't say that lightly. Mpre importantly, these guys and their employees know and love cars - you can't go wrong!