This place has helped me more than anywhere else in the past two years. I cannot express my…read moregratitude towards the workers who helped me out. Kwe and Shakira were a blessing that i did not know i needed. They helped me out and greeted me with a great attitude. I definitely recommend this place.

This is O'Reilly Auto Parts store #1674 and it's located in the West End neighborhood of Atlanta,…read morejust southwest of downtown. This store is OK. Compared to other O'Reilly stores I've been to, this one was the most weathered and worn, but it still got the job done. I needed to stock up on oil for my car. I was looking specifically for Castrol Edge synthetic 5W-40. As luck would have it, the only 1-quart bottles they were completely out of were the ones I was looking for. I went to the front to ask for help. David helped me. He went to the back to check and see if they had any extra in stock, but they did not. However, my bad luck turned to good because I noticed right below the empty rack, they had 5-quart bottles on sale for $28.95 each (regular price: $39.99). The 1-quart bottles weren't on sale and cost $9.99 each (regular price). So I ended up buying a 5-quart bottle and saved $21 if I had bought the equivalent amount in 1-quart bottles. David was nice and double-bagged my purchase for me. After tax, my total came out to $31.53. On a Saturday afternoon around 3:40pm, I saw at least three employees and the store had light traffic/was moderately busy. The store is attached to a Subway.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

Been using these guys for years, almost always have what I need, or shows me where I can get,…read moreusually local

Very great business and if you looking for parts they will more thank likely have what you're…read morelooking bought a rear axle for my 2004 mustang gt and haven't had any problems out of it

Absolutely great service. Crag was awesome. He was very…read morehelpful helping me find a windshield wiper for my car and then he very kindly installed it for me. He was very calm and patient. I'll definitely make it my go to store going forward.

I called four times and just said hello and was hung up on four times. I didn't even get to ask a…read morequestion. This is bad customer service.

I went there today not knowing the Rules about grinders not allowed on the yard I had a Hercules…read moregrinder with a big battery that cost over 120$ I went back to get my grinder and didn't notice until I hit home that someone stole it off of my grinder but I'm going there tomorrow and make a police report and speak with management

Easy to locate matching vehicle Reasonable prices…read moreGreat selection Three locations for easy

Tasha and Randall were the best help for me today. They ran the battery test and helped me…read moreunderstand what was going on. They also installed my new battery for me which I am so grateful for. Both were very kind to me, and I also noticed they were helping others as they were assisting me. As a younger woman who just moved to this city, I felt very same and comfortable with them and their help!

My Diehard Gold battery has been dysfunctional for a while. If i don't drive the car for a few…read moredays (about 3 or 4) it loses enough charge not to crank. When I arrived at Advance on Cheshire Bridge at around noon, I presented my issue to Tyrus behind the counter. They seemed to be short-staffed, because Tyrus and the commercial manager Sabrina were the only ones there. Tyrus made the statement that a battery will die if the car doesn't get driven. I told him a battery shouldn't die after 3 days, especially the Diehard. he seemed very frustrated with me, and I acknowledge it was already a hot day and they were short staffed. He conceded that it might be a bad battery, so he looked up my make and model car- 1999 Saturn Sl-1. There's a footnote for my car that says the replacement cannot be done by store personnel because it might take over 30 minutes to do. Tyrus was quick to shut me down. He did offer to go test the battery so we went to the car. After a quick test, he said the battery needed charging, but they would agree to a replacement if i wanted to. I showed him the bracket with three bolts holding the battery in place. he still held his ground and stated he couldn't do the work. He suggested I go to a neighboring mechanic to have the battery removed (for a fee). I asked him how I'd get the car back to advanced for a replacement. --no answer. "well they can charge this battery for you" that's not the issue. the car alternator charges the battery when it's running. We went back inside and I spoke to Sabrina. She was very cheerful, but held the line. They would not do the work themselves. I asked if they could print my receipts. I was searching my folders and didn't see them. No to that request as well. "take a picture of our screen" When David, the new manager of 2 months arrived to help out, he gave me the same story. When I told all of these people that this store replaced the battery last time, they all told me it didn't matter. when I showed Sabrina and David THEIR APP regarding Diehard batteries that it says plainly "Free installation on all diehard batteries" (no exceptions or asterisks) , David said that it wasn't in their private system that way. He says if they try to install my battery and they damage something, they would be liable to repair it. Surely there's something i can sign that waives that liability? guess not. So when I told David that I would somehow replace this battery and then let the warranty run out, and never buy a battery from advanced again, he was unfazed and didn't seem to care. Other than Tyrus seeming frustrated, the other two were pleasant and not rude. They just would not replace my battery. I'm not a mechanic, and am not good with tools. They have a battery changing cart/kit with all the necessary tools to do the job. The complication is there's a retaining bracket with three nuts--two are easily reachable on top and side near the top. the third is near the bottom on the side. In the past, they were able to have the new battery into the car in about 20 minutes. Sad that I need to find another auto parts store for my business.

We went in to purchase coolant and were unsure which one to buy. An employee and a manager walked…read moreby us. The employee kindly asked if we needed help, but he wasn't sure which coolant to recommend, so we all looked to the manager for assistance. As the manager walked back out, the employee asked him for help. The manager slapped the container and walked off. Confused, we asked, "So, is that the one?" and the manager, Christopher, didn't even stop he just shouted, "It says blah blah blah on the bottom lefthand side," in a rude tone and kept walking. It's not always what you say--it's how you say it. His attitude came across as dismissive and unprofessional, as though we were inconveniencing him for asking a simple question. As females, this is exactly why we dread going into some auto shops because we're often met with disrespect instead of basic customer service.

My experience was so great! I couldn't start my car, got a jump and knew that they were about to…read moreclose, but they made sure to take care of me despite it almost being closing time. Everyone had such a positive attitude. A test was ran on my car and the battery needed to be replaced. They even replaced the battery for us! If I ever have any car problems, I'll be sure to come here again!

Sarcastic, abrasive and condescending, yup, that describes Bill. The man also holds encyclopedic…read moreknowledge about all things Volvo. VOLUPARTS is the best used Volvo parts dealer in the South, maybe more. I've traded here for 20 years and yes , sometimes they make fun of me. But they have yet to overcharged or sell me something that I don't need!

Life savers when it comes to Volvo parts and knowledge. I have saved tons of repair money from…read moretheir depth of experience and wisdom. These guys really know their stuff and are very trustworthy. They are the first ones I come to whenever I need parts.