This review is not for the quality of work but for the initial helpfullness and customer service / yelp quoting. I called a few times as they don't use Yelp messaging and there was a repeated confusion on the line. They were not abile to provide any closer information on the price so I couod make an appointment except to first say $189 + about $60 for the part, and then just to firmly switch to some wild range of prices from $400 to $815 depending on the type. And all for coming out and just replacing a Kohler shower cartridge (a problem with mixing hot and cold water). It felt like a person on the line didn't have a clue what we were talking about. They didn't even know how the Yelp coupon applies towards the work as well and what Yelp coupons are available. I hope they will improve this process for some next potential customer. That is the only intention of this review, I don't like giving low ratings. To say something positive, they mentioned they could come out even the same day. read more

So nice Aaron helped me with my issue over the phone and ended up saving $600. I will definitely use this company in the future

It was easy to find and schedule Advanced Quality Plumbing through Yelp. Advanced showed up, same-day, to replace a worn-out gushing garbage disposal with a happy new one. The two installers were quick, knowledgeable, polite, and efficient. The disposal works great so far, but if a problem arises with the disposal, I can call Advanced to take a look at it, free of charge. Great service. read more

Kory and his crew were very friendly and professional throughout the entire install process of my new gas line. We converted from an electric to gas range and needed an increased line size in the garage to the existing appliances out there, then a new line in the crawl space to the kitchen. The piping is super clean and well done, and I love the very thorough documentation via email in both the estimate and invoice. Even though his crew took slightly longer than he expected, he stuck to the initial estimate. Kory's straightforward approach and fair pricing were very welcomed compared to other contractors who came out to bid the project. I will definitely be using Advanced Quality Plumbing in the future for repairs and remodels, and will recommend them to anyone who needs great plumbing service! read more

I called Advanced Quality Plumbing this morning at 9:30am, scheduled a technician to come out between 10am-12pm. Brandon came out around 10:15am, gave me a quote and my options, he provided honest opinions, friendly conversation and most importantly quality work. Quite possibly the best experience I've had with a plumber. I highly recommend this company for your plumbing needs. read more

Kory was really great - despite it being after 10pm and him almost ready for bed he came over and helped us with a sewage drain repair within 50min - he was fast, courteous and very informative about our drain and sewage setup in our home in addition to clearing a particularly messy drain line. I cannot say enough about his service - excellent and will recommend on our Nextdoor blog! Thanks Kory read more

Appreciated your quick responses via Yelp and your willingness to get someone out to my house almost immediately. I also appreciated that you charge "by the book" with no surcharges or service fees. The two guys who came out to fix my clog were polite and professional. Thanks so much! read more

I highly recommend AQP and specifically Kory- he came out for an emergency call late Friday night and was knowledgeable, efficient, and got our water heater working quickly. Will definitely use in the future! read more

Very pleased with the service provided. Quick online quote through Yelp, easy online booking, on time, pleasant staff, and reasonable pricing. Thank you! read more

My experience with Advanced Plumbing was great. Within 1 1/2 hours of scheduling an appointment Tim promptly showed up at my door. I explained the sewer was backing up in both of my bathrooms. Soon Tim was in my crawl space inspecting my sewer pipe configuration and determined the blockage was between my house and the sewer main in the street. It would be necessary to rooter the pipe but I had no clean-out installed. In order to safely rooter the pipe and protect from future problems one needed to installed. Soon there were two additional plumbers working in my yard to install the clean-out. It was raining all day but the clean-out was installed within hours. Soon they were running the rooter and cleared out the pipe. Water was flowing. Tim and the folks from Advanced Plumbing were very knowledge, courteous and professional. I highly recommend them. read more

Words cannot describe how glad I am to have found Cory through AQP!! I had a leak on my underground main and was in panic mode. AQP arranged a next day appointment which was a Saturday. Cory arrived and investigated with professionalism and accuracy. The repair solution he came up with was brilliant and executed perfectly! His crew was also super pleasant to work with. I would give 10 stars if I could!!!!! read more

I just found my brand new Rent-A-Husband. My previous plumber is now just focusing on heating and air conditioning, and so I'm back to my old tricks ... trying to do this stuff myself. How hard can it be, right? So of course my phone calls are always panicked and desperate, always trying to throw in some humor. Here's how it all went down; Steve at Alfred Williams Plumbing; "Hi, this is Steve, what can I help you with?" Me; "I purchased a new bathroom faucet, and I was removing the old one, and then about 90% through removing the old one, I realized I can't get it out (even with Jedi mind tricks) and discovered that I am NOT a PLUMBER nor a Jedi." (crickets chirping) OK, so he didn't think that was funny, and happy I'm not giving the guy a star rating based on how he laughs at my jokes. For all I know the guy could be a silent laugher. After asking me how old I thought the previous faucet was, I knew this guy was prepared, and boy was he ever! Steve didn't even mess around, and drilled that sucker out with some power saw. Uh, yeah ... I don't have one of those. Now with the fun part ~ the original installation was so rigged, the new faucet couldn't fit with the sink. So we needed a new sink, and he told me he would have to come back tomorrow. I let him know he could come back in 2 days, and he said he would call to set up a time. In both appointments he gave me a one hour window, and BOTH times he was EARLY!!! You have got to love that. So Steve, my new Rent-A-Husband, get ready for my calls in the future, and I promise I won't try to do it myself. read more

I was able to get a same day appointment. We had a clog in both our sink and garbage disposal. Steve stopped by and took a look at the problem. He was very professional and very fast. Everything was taken care off and fixed in less than half a hour. After calling multiple companies, Williams Plumbing was also the cheapest! Highly recommend. read more

Great service, timely and honest. Would recommend to anyone and would use again. He fixed our toilet, our sink, our shower. We have used him more than once and I have referred him to friends and they have loved him as well. He is knowledgeable and fair in pricing. All in all 5 stars. read more

This was easily the best plumbing experience of my life. We called last night at 8 and Steve called back within minutes and showed up early on a Saturday at 7:45am. He didn't go into "quote mode." Instead, he did a quick inspection and started working. Unfazed by the fact that our drain conduit was worn, he climbed up the roof with a snaking tool and just started clearing pipe. Incredibly friendly and intelligent, he is not your typical plumber type. He mentioned he use to do QA for an electronics company and it shows. He's cool under inconclusive circumstances and doggone nice. Steve finished in under an hour and now our kitchen and garage doesn't look like Dagobah. We ran a load of clothes without flooding the garage again. And even though we didn't get any other quotes, I'm certain that had we gone to one of the big-ad-in-the-yellow-pages guys, they would have been here all morning and we would have paid double or triple. Why? Because we've been there. I am certain our crazy house is going to need more plumbing in the future and actually look forward to calling on Steve again. BTW, Steve is is middle name, but he is the proprietor of Alfred Williams Plumbing. WAY TO GO, STEVE! read more

Once again, Steve to the rescue!! I thought I did all the homework and figured a clogged valve kept a normal stream of hot water from filling up the tub within an hour...but Steve arrived the next day, and within 15 minutes located a super clogged pipe from the water heater and OMG...running hot water!! If this is the first time you are reading a review on Williams Plumbing, go with it...you will be writing a review too. read more

Outstanding Service! There tech, Cory, was fabulous and professional. They worked quickly and I would recommend them to anyone needing reliable service! We had a the sewer back up in our bathroom and they fixed the issue! Diamond Service! read more

After moving into a new condo, found we had a plumbing problem DH could not fix. Called AW Plumbing and Steve was out the very next day - and after hours as well so I did not need to take time off work! Awesome job in only one hour - cannot believe how quick and easy, not to mention affordable, this service was. Will call them again in a heart beat should I need plumbing assistance. read more

I've used Alfred Williams Pluming twice now for various leak problems in my townhouse and have been very happy both times. Steve has fixed leak problems with my sink and just recently helped us solve a problem with our shower/tub leaking into our downstairs kitchen. He's very nice and professional and always has our best interest at heart. The answering service is great for taking our call and message and making sure it gets to someone. I definitely recommend using them. read more

Steve was punctual, friendly and unclogged our sink in less than an hour at an affordable rate. I personally couldn't ask for more and would not hesitate to call him in the future. read more

We had a copper water line leak in an interior bathroom wall that fed a shower/tub. I called and spoke to the office manager, Joel. He was very nice and helpful. He said that they don't charge a service call unless they have to open up a wall to assess the situation. I discovered that we had a removable floor in the closet that allowed access to the pipes in that wall so I called back and set up the appointment for them to come out. A very young guy was sent out who looked like he had very little experience. When he saw the pipes in the wall he told us that the exterior wall to the house would need to be torn apart to fix the problem. Not only did that sound very expensive to tear up the outside stucco, but it also sounded completely unnecessary since the plumbing was on an interior wall and not touching the exterior wall. This is my mother's home and she just passed away. We were about to have a house load of people coming for her memorial service. There was no way we could tear open an exterior wall at that time. He offered to cap it off to stop the leak temporarily until we could have the work done. I thought that was a good solution until he said it would be $619 to do the temporary cap. Having been in the hydronic heating trade with my exhusband for years, I knew putting a cap on would be a 5 minute job. Turn the water off to the house, splice the pipe, put the cap on, turn the water back on to the house. The guy checked in with his boss and his boss says they would do it for $539. I said no thank you and decided to call my exhusband. They then said there was a service charge for coming out. I told them that I had talked to Joel and he said they only charge a service charge if they have to open a wall to access the situation but this guy didn't have to open anything. He was able to assess the situation fine from our existing opening in the closet. So after confirming with Joel, we weren't charged for him coming out. My exhusband ended up coming over the next day to cap it off and when he saw it he said it's only a pin hole leak in the copper pipe and he was able to quickly repair the leak instead of capping it off. No need for tearing into an exterior wall. He didn't even need to tear into the interior wall. He was able to fix it within our existing floor opening. I would never recommend Advanced Quality Plumbing to anyone! Aside from some friendly and kind service from Joel upon my first call, the rest of the experience with the technician and the owner felt like a con job. It felt like they were trying to take advantage of us. read more

Steve is the BEST! I have called him out to my Santa Clara home more than once. I was referred to him by another plumbing company that specializes in larger jobs like re-pipes. The last call I had with Steve was to clean the drain pipes to my laundry just because I had the washer being replaced. He really went out of his way to do it even though the venting and drain were installed improperly (even though he pointed this out I already knew it). read more

I had a problem with a drip leak in my main bathroom shower that another plumber was not able to figure out and wanted to rip everything out to fix. I called Alfred Williams Plumbing for a second opinion. Steve was able to figure out what the problem was (it was an unusual fixture that won't take a generic HD or Lowe's replacement fixture without leaking) and was able to get me fixed in rapid order. Steve was on time, efficient, and very reasonably priced. They will be my first call the next time something goes wrong. read more

Our house has had some plumbing misfortunes through the years....fortunately Steve has come to the rescue each time! This time we had a clogged drain in the kitchen. I called just after noon on a Monday and Steve arrived, unclogged the drain, and was on his way by 2:30! You just can't get better service. Oh...and he did this for only $104.00! No offense Steve but I hope I don't see you again for a while. read more

I honestly, can't complement Alfred Williams highly enough. I needed a faucet replaced, which to be honest I was feeling a bit ashamed about since it really is the sort of thing I should have been able to do myself (I couldn't for the life of me work out how to remove the old one!) Anyway, I called Alfred Williams, and the call was taken by a highly professional lady who took my details, asked what help I needed and told me a technician would call me in 15 minutes. And in 15 minutes, a technician, Steve, did indeed call. +1 for calling when they said he would. So, I arranged for him to come and do the job at 10:30 this morning. He arrived at 10:33. +1 again for being punctual. He then did the job, quickly, cleanly and well. Everything was done in about 45 minutes. He was a nice chap as well. The best thing I can say about the whole experience is that if I have any other plumbing needs in the future, I won't even think about calling anyone else. These guys were excellent. read more

Charged me $300 to install a faucet, by a junior guy. Took less than 30 minutes. Make sure you get a quote before you hire them.

Just in case any one wondering why every review here talks about Steve, this Alfred Williams company is Steve's company and he is self-employed. The kitchen sink in my home got clogged by food and I called Steve's phone number on this Yelp page (answered by a receptionist from an answering service company that would pass the message to Steve). Then Steve called back to me in 5mins, and agreed to come to my home immediately. He did, and pinpointed the problem immediately. The problem was a bit tricky because the blockage seemed to be deep down the pipe. But Steve worked very fast and proficiently, tried multiple times to use his machine to unclog the pipe, and finally fixed the problem. Steve also did multiple tests to make sure the water started flowing well and no leakage or the like. The entire process took 2 hours and Steve charged me $117 (for the service) + $10 (for the new pipe connection he installed), which I felt pretty reasonable given the amount of work and effort he had put into fixing the problem. Highly recommended to everyone in the south bay area who has a plumbing issue. read more

This company rocks. After an incompetent plumber failed to find the source of a water leak coming from the 3rd floor shower and exiting the 2nd floor ceiling resulting in a large portion of my ceiling being turned into swiss cheese, Advanced Quality Plumbing quickly identified the source of the leak was a simple gap in the caulking on the bathtub valve. A new showerhead and new caulking in the tub/shower, problem fixed. They saved the day, were very honest, trustworthy and professional. I will only use Advanced Quality Plumbing for all my plumbing needs moving forward. read more

Keith was able to replace two of my shower panels with new shower systems we bought. The drywall guy was able to repair my drywall back to the original state. Price was reasonable. The project lasted about 3 days. There were some miscommunications and misunderstandings along the way but I'm glad we figured everything out. Now we have new shower systems in both bathrooms, so happy! read more

My kitchen drain and laundry drain were both clogged seriously, and the water flowed back. It took less than 1hr to get the experts arrived after I called them. The grease was really bad and smelled terrible, but the skillful plumbers from this business did their great job. Reasonable price and excellent service! read more

I'm 76 and have had many plumbers through the years. I had a water heater problem; it had ruptured and water running out the garage. They cam within a few hours. Three men worked for 3 1/2 hours giving me hot water again. They cleaned up with a wet vacuum. read more

I really appreciated the quick response and ability to come on the same day! The work was done professionally and I'm very happy!

On Sunday afternoon both sides of my kitchen sink were completely clogged. I spent hours trying to fix it myself by pouring hot water, vinegar, baking soda with no luck. Most business was closed on Sunday. I saw Advanced Quality Plumbing open on weekends. I called them, their service guy came within 40 minutes. He took apart the pipe, snaked for almost half an hour, and fixed the issue. I saw lots of black gunk came out from the pipe, it's the grease accumulated over years. The service guy (sorry I didn't get his name, I kept social distance because of the shelter in place order) was very friendly and professional. He cleaned up the floor and cabinet afterwards, and gave me tips how to keep the drain clean. Thank you so much for the prompt and excellent service, especially during this difficult time period of covid-19. Really appreciated. read more

I called Advanced Quality Plumbing and made a next-day appointment for a clogged shower drain. Kory came out to give me an estimate and he couldn't have been nicer. He explained everything, he was fast, and he did great work. I wouldn't hesitate to call Advanced Quality Plumbing again. read more

Should you look in Websters dictionary for the definition of "satisfaction": timely, competent, thorough, professional, friendly, knowledgeable, flexible...need I go on? Advanced has it all. I had a toilet "fill valve" that needed replacement. I called 11 plumbing companies this past weekend, and left my data with three (the others had no interest in my issues...I could NOT leave any message, text, voice or otherwise with 8 different companies. I called Advanced Monday AM, and they inserted my call needs for the 11 to 1 PM slot. Keith showed up at 12:25 and was gone by 1:00 PM. Issues fixed and my home is now (plumbing wise) back to better than normal. My family & I are very impressed with the work he completed. I will never need to call any of the other companies, apparently my job was too small for their pocket books. I'd list them, just for spite, but then my post would find the toilet....but wait, that's the subject here, they fixed my toilet. Look no further if you need a plumber. Awesome people make for awesome experiences and ultimately, awesome companies! read more

I had a leaking Moen kitchen faucet. Prior to coming out, Steve asked for the model # of my faucet. The day of the appointment, Steve replaced the cartridge to the faucet in about 5 minutes and problem was solved! Price was extremely reasonable. Before I called Alfred Williams I called another plumber who had 5 star reviews on Yelp as well and they immediately made the assumption that I needed a new faucet without even looking at the faucet. I'm glad I didn't listen to them and called Alfred Williams instead. Not all 5 star rating companies are the same! read more

Called Alfred Williams after reading the reviews on yelp. Called them sunday night after I noticed water leaking in my garage onto my car. Our house has old galvanized pipes and we needed to get repiping done but have been pushing it back. I called their number and was greeted by a lady who asked for my info and what the problem was. She then told me to wait for a call. A few minutes later someone called and we scheduled for next morning at 10. Steve was on time and after cutting through the wet section of our drywall was able to find the pinhole leak in our pipe. He suggested a repipe, something we already knew we needed, and said he could refer us to another company. That was fine. He then suggested that we could put a clamp on the leak as a temp fix to get us up and running until we could do the repipe. I said ok since a repipe wasnt going to happen that day. He then said that he did not have a clamp with him but had to go out to his supplier to find one. I suggested Lowes which was a few blocks from where we live. He said he'd rather go to his supplier just to make sure that he finds what he's looking for in one place. I said ok. After about 30 minutes he came back and started putting the clamp on. He had previously pulled out some insulation and said if I had a bag that I could start putting it away. I was a bit offended. He repeated his comment. So I got a bag and started putting the insulation away thinking this was the first time someone has asked me to clean up for them. Once the clamp was on Steve asked me to check for leaks. I said it looks ok. Then I asked how much is was going to cost, remembering that he never gave me a chance to get a quote. He said he'll figure it out in a moment. He then proceeded to his van to write up the bill as well as answer another job call, all the while watching me clean up after his mess. He came back from the van and gave me a bill for $104.69!! 97 bucks for labor and 7 bucks for a clamp. I was outraged but didnt say anything. It didnt seem like a fair price to me. I've had sections of pipe replaced that took a few hours that was more reasonably priced than a 5 minute clamp install. He basically charged me for the trip to the store for the clamp that he didnt have. I paid the bill, but will definitely never call them again no matter what problem I have. read more

I had a difficult situation with an upstairs stackable washer dryer that I needed some assistance with in turning off the water. I wanted a leak detector and had difficulty getting any help. If there was a leak that could potentially cause a great deal of damage in my home, I wanted something more and they got it done! Keith did a great job read more

We had to call a plumber out to clear a clog in our drains. Advanced Quality Plumbing was able to come out the same day. When they were running late, they made sure to call us and let us know. Our plumber's name was Marc and he did a great job. He made sure to check all possible sources of the problem. We have an older house that has been re-plumbed, so we appreciated that he listened to us explain the history so he could best solve the issue. He explained what he was doing so we knew what was happening and what we were paying for. Marc also did a great job of cleaning up. We appreciated the great service. read more

Steve gets our wholehearted endorsement. This man is a PRO! The pressure relief valve on our water heater had been leaking and a neighbor recommended Steve. He returned my call quickly, arrived on time for the appointment and had it all fixed in less than 30 minutes. Simply awesome! read more