Called and scheduled an appointment to flush out my tankless water heater. Brandon texted ahead of his arrival in the scheduled two hour appointment window. He assessed the situation and explained clearly what he was going to do to perform the maintenance. He completed the process quickly and cleanly. He even showed me how to program the recirculating pump and fixed the programing error made by another company to improve the pump efficiency The charge was fair for the time spent and service performed. Highly recommend Pure Plumbing Solutions! read more

This is a long overdue review but PPS is such a great company. I've been using them for 4 years now and they're always honest and transparent and do their best for me. They installed a water conditioner, unclogged numerous drains and helped with a sewer backup. They provide many pricing options so they don't try to nickel and dime you at everything. Mike, Nate, and Brandon are a great team! read more

Pure plumbing solutions is a breath of fresh air in an industry that is often times known for lack of communication and customer service (at least some of them). PPS impresses from the very first call! Professional office that excels at communication with quotes, texts, invoices etc. they even offer financing. Nate from PPS came out in a modern, professional vehicle and attire and swapped my failing water heater the same day I called. He went out of his way to explain some of the ins and outs of water heaters, did extra bracing and replacement of some corroded valves etc. they cleaned up and it was like they were never there. Definitely my new plumbing company for life. read more

Pure Plumbing Solutions - Plumbing Near Me - Campbell, California

We noticed a leak in one of our bathrooms that appeared to be coming from the wall to toilet shut-off valve. I sent several inquiries through Yelp and Pure responded in a timely manner and based on their stellar reviews I scheduled the appointment for the next day. Pure has several trucks and technicians, Austin showed up at the early end of the two-hour window. He is a great guy who quickly determined that the shut-off valve needed to be replaced, this involved turning off the main water line and bleeding the water lines the rest of the house correctly. In addition, Austin checked all the other toilets in the house to ensure there were no issues. Austin was super personable, knowledgeable and neat. All in all, a great experience, this is my new go-to plumbing solution. read more

Thank you so much Michael! I was so stressed out about the situation and you helped me big time! I hired a plumber who charges 400, but when he arrived he said I need to change to a different gas type and he needs to alter the pipe lines. I freaked out! And worse, he walked away! I frantically got another person. He wanted me just threw away the appliance and charges me 700 dollars for the labor. The new appliance is 1500, Total would have been 2200 if i had not been helped by your team! A person from pure plumbing came right on time, spent about 15 minutes and solved the problem! It only cost me 200 dollars! Thank you for running an honest business! read more

Thank you Michael Brewer (owner) and crew for an outstanding service! They arrived on time and prior to arrival they text us and a picture of the technician, to let us know that they are on their way. Michael helped us to install cartridge to our bathroom faucet 3 weeks ago! Today, he and his crew removed an old water heater and replaced with a new water heater and added an expansion tank. Micheal Brewer is so nice, professional, honest & knowledgeable! He had a great crew working with him! They did such a great job with the installation and description of what they did and cleaned up after they are done! We joined as a Pure Comfort Club member and we are 100% satisfied! We are so happy that we found this company for our plumbing needs, giving us peace of mind! read more

What a find - the first non-sketchy company I found after numerous try's. They repaired failing copper under my house and replaced failing galvanized at my water meter. What a relief - competent, professional, courteous with fair reasonable pricing. read more

Pure Plumbing Solutions - Copper repair - Plumbing Near Me - Campbell, California

We had a blocked kitchen sink and Pure Plumbing Solutions provided prompt and professional service. Nate arrived within a few hours of our inquiry and was able to immediately root cause and fix the issue and explained every detail as he worked through the fix. Nate even inspected the plumbing under the house and provided professional recommendations for further improvements to prevent the issue from recurring. Highly recommended Pure for your plumbing needs. read more

On Sunday afternoon one of the toilets seemed to have a blockage. It wasn't until I plunged it a dozen times that I discovered the plunging forced nasty water into the tub in the other bathroom. I knew this was a bigger problem. My regular plumber told me they don't do sewer line clean outs and referred me to Pure Plumbing. My call went to voice mail but Mike texted to say he'd call in a few minutes. Long story short, Mike sent Nate, who arrived less than 30 minutes after my call. He assessed the problem, explained the process and gave me an estimate before any work was done. After he cleared the blockage 40' down the line, he waited 10-15 minutes while the water ran and everything got tested, cleaning up and remounting the toilet. The bathroom looked better after he left than it did when he arrived. He then spent extra time answering my questions about what needs to be done to keep this from happening again. I hope you don't have this happen to you but if it does, you can't go wrong with these guys. read more

We had a partial blockage in a pipe under the house that caused the kitchen sink to fill up when the bathtub upstairs drained. Yuck is an understatement. My many attempts to snake the drain myself only bought temporary relief, so I decided to call in a professional. I made an appointment with PPS based on stellar reviews on Yelp. Nate and Carl arrived and assessed the situation. Based on a visual inspection of the layout under the house, Nate recommended replacing all or some of the old cast iron drain pipes. He also found a leak under the downstairs shower we had no idea was there. The cost was more than I wanted to spend, but Nate explained the pros and cons of various approaches to remediation, and we decided on a partial replacement of drain pipes in the problem area. Nate, Carl, and crew returned a few days later, and completed the work within the estimated time. When the work was done, Nate verified that the drain was flowing freely. He also used their camera to show me the condition of the main drain line, revealing tree roots that had intruded near the street which might cause future problems. When and if this happens, I will not hesitate to call PPS due to their great service on this call. read more

Great service and quality work! I needed a plumber to fix a small leak coming from the water line that goes to the ice maker in the freezer. Mike and Nathaniel arrived at my door. They took a look at the leak and told me how they planned to fix it, how much time it would take and an estimated cost. They did the repairs and updated some of the plumbing so that I will not have THAT problem again. When they were done, they explained what they had done. Both guys were attentive and knowledgeable. Their appearance is professional and they respected my home. I highly recommend this company. read more

My water main was leaking; it was a major job to replace it. Pure Plumbing had the best estimate by far and were quick to get started. They hooked up a temporary connection from the meter to the house even before work started the next morning so that I could have water. They also did some minor work for me on a few hose bibs, but did not charge any extra. I really appreciated that they did not "nickel and dime" me for that. That was great customer relations and it was really nice working with them. read more

We had to have a drain cleaned out and a disposal replaced. Of course this happened on a late afternoon on a Friday before a holiday weekend. I called the office number at 4:45pm and Mike, the owner, answered! Not only that, but they had availability the next morning!! Austin showed up on time, with booties, and lots of knowledge. He quickly diagnosed our problem and gave us a detailed quote. He actually gave us 3 quotes: bare minimum, better, and fix all the problems at once and be done. You see, much of the pipe work under the sink was done improperly. We were going to continue to have problems if this root cause wasn't addressed. We chose to do it right and be done. After 3 hours of meticulous work and educating us on how to maintain our property better (we don't know much), Austin left my home cleaner than I would have! We appreciate his friendly demeanor and all the tips and tricks for better home maintenance. Highly recommend! read more

Mike and the team completed a house re-pipe job. We have a 1939 house in Willow Glen with plenty of galvanized pipe going all the way out to the city water main. They completed the job efficiently and at a competitive price. I highly recommend these guys and plan to work with them again on some other plumbing upgrades. read more

Michael and his team are fantastic. Our family and friends have been using them for years. They are extremely professional and definitely get the job done right the first time. I highly recommend them. read more

I had water intrusion in the downstairs bathroom and did not know the sources. Pure Plumbing Solutions' Nate was tenacious in figuring out a tub enclosure issue that was leading to water trickling down to the downstairs bathroom. He also inspected under the house to make sure no leaks were occurring. He was very thorough and explained everything well. read more

I found Mike at Pure Plumbing Solutions on NextDoor, and SO glad I did. Called him one evening regarding some work I needed on my water heater as well as wanting it flushed to remove any sediments. He gave me a quote over the phone, and was able to come out the very next day. When he was running a few minutes late, Mike was great at communicating and letting me know exactly what time he would arrive. Both Mike and his worker arrived wearing masks. Both were very pleasant and did the job very quickly and efficiently. Within in an hour, my water heater was flushed out, and had new and improved piping. He realized the job was quicker than first thought and ended up charging me less than was first quoted. I appreciate his honesty, and the top QUALITY work. If you need a plumber, don't hesitate to call Pure Plumbing Solutions, they are great, and will be my first call should I need something in the future. read more

I found their number from our Nextdoor page and I am soo happy I called them! I called this morning and Mike came to my house around noon. He fixed our garbage disposal quickly. I am really happy with their service. read more

Water heater busted! Mike picked up the phone and walked me through how to mitigate (turn everything off) the damage! Next day he came by and seamlessly swapped out to a new water heater. - Communicative - On time - Reasonable pricing - Honest and just a pleasant person These are all the things I look for. Look no further and give Mike Brewer the owner a call! read more

Mike and his team were super professional and responsive. I was rate shopping around for an installation of water softener and RO system and there were some plumbers that gave sky high quotes and some crazy pipe/parts replacement plans because the P trap of my kitchen sink area has very limited space. Mike came and checked out my house and gave me a very reasonably priced quote and a solution that made sense. I made an appointment right away without any long wait phone calls. And they finished the job in a little more than an hour. Very efficient and so far it looks perfect. Not only did the installation went well, they also cleaned up and took time to explain to me how the system works. Patiently answered a few of my questions as well. I would definitely recommend my friend who's in need of plumbing related services. read more

Pure Plumbing Solutions - Water softener - Plumbing Near Me - Campbell, California

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Pure Plumbing Solutions is my new go-to plumbing company. They are professional and friendly, clearly and consistently communicate, think on their feet, are respectful of personal property and make sure to leave things in the same or better condition as they were upon arrival. You get what you pay for--their estimates are not the lowest or the highest, but very reasonable and they do amazing work. The Full Backstory I've had ongoing problems with a backup in my 60-year old house when running the dishwasher or washing machine and have been told by multiple plumbers over the years that roots were the problem and that the main line needed to be replaced. Pure Plumbing Solutions (PPS) offered a free quote while others had a "trip fee". They informed me before making the appointment of any charges that may apply with difficulty running the camera through the lines. On the day of the appointment, they arrived a few minutes ahead of schedule and immediately found a usable clean out. Their initial evaluation determined that a blockage appeared to be near the property line. Everything was very clearly explained and they even showed me the line and blockage as they ran the camera. An intermediate solution was offered--installing a "2-way clean out with pop off plug" that would allow any future blockage to end up outside instead of inside. I immediately received an itemized quote from Mike. PPS was the ONLY company to offer an alternative solution that would be a fraction of the cost and take care of the immediate issue, while allowing further investigation. After receiving other quotes for the same work, all higher than anticipated, I called Mike because the quotes I received were $10,000 apart and I wanted to understand more about the 2-way clean out. Mike was very patient and answered all of my questions in layman's terms, so I decided to move forward with PPS. The clean out was installed two days later and, while running the camera, it was determined that the blockage was on the city side of the property line. In order for the city to clear the blockage, there needed to be a clean out at the property line. Again, Mike provided an immediate quote that included the on-property clean out, the property line clean out and main line replacement. I signed and they began work two days later. While there were a couple snags during the process, the team worked tirelessly--even in the wind and rain--to determine the best options to move forward and always communicated with me. By the time they were done, my property was back to normal and my plumbing was good as new! read more

Mike responds immediately. Austin was the technician and he was excellent. . . . very knowledgeable, professional and personable. We have rentals in Morgan Hill and Pure Plumbing is always my first call because I trust them and I can depend on them to get the job done the first time for a very reasonable price. read more

We used Pure Plumbing Solutions to install a new tankless water heater. They were recommended to us from a neighbor who was very happy with their service. From my first interaction with Mike he was very responsive and professional. Our install was done on time with zero issues. I would highly recommend Mike and Pure Plumbing Solutions and will be using them for all my plumbing needs going forward. read more

Mike came out and fixed our plumbing issue. He was very fair as far as price and knowledgable. I highly recommend them.

Mike and Nate came to fixed our clogged shower drains and install shower heads. They were quick to diagnose and made sure all the drains in all bathrooms were working good. They were communicative, responsive and very professional in their approach. They did a final walkthrough of all the fixes and also made sure the shower was left clean. Pricing was very reasonable too. No hidden charges. Highly highly recommend. read more

Our house is over 100yrs old. Plumbing is a great challenge, but Mike and his company were up for the job. Working to find and fix the problem. As they were all finished and ready to leave they found a pipe that was completely plugged and going above and beyond they stayed to fix it also. The cleanup was great, no mess left behind. In addition, they cleaned the floor where dirt was tracked in. Amazing job done; by an amazing hard working group. So if your house is old or new trust Pure Plumbing Solutions. Thank you Mike, Austin and Nate Best Wishes R&J Miller read more

Michael installed a new 75g Bradford White gas water heater inside our house and changed out our leaking pressure regulator. He was responsive, on time, pleasant, transparent, resourceful and cleaned up. Michael and his crew have all the right tools, good attitudes, left no water mess and he even followed up with me the next day. Quote had to be readjusted based on unforeseen deteriorated wall behind the water heater and a larger pipe size. Would recommend using again. read more

Mike was super professional and accommodated us for an emergency water leak we had. He clearly explained all the costs upfront and was able to diagnose the fix needed just with a picture. I would recommend Mike for all plumbing needs. read more

My gardener accidentally damaged a cooper pipe while doing yard work. I found Mike on nextdoor.com and decided to contact him given the excellent recommendations from the neighbors. He responded to my voicemail promptly and was able to come out before the day ends to repair the pipe. I'm very satisfied with the work he did and would contact him him again for all future plumbing needs! read more

These guys are very professional, certainly not the most inexpensive, but they always do the job right, I have already called them at least twice, mainly for installing new faucets in the kitchen and bathrooms. They were prompt, cleaned after doing the job and I will keep calling them. read more

Responsive to inquiries and willing to do a smaller job. Many other companies did not even respond to my inquiries, most likely because the job was small. Showed up on time and did high quality work. Took the time to explain all the various options and costs involved before doing the work. In addition, they were courteous and polite, using shoe covers to go in and out of the house without even being asked. Would definitely recommend and will certainly use them for future work. read more

Once again Mike at Pure Plumbing Solutions has proven how great his company is. He is extremely responsive, works to solve the problem and has very reasonable pricing. Called on Friday and since it wasn't urgent he cam out on Monday and in less than 1 hour the issue was resolved. read more

Professional, knowledgeable, courteous, and reasonably priced. Highly recommend.

Pure Plumbing Solutions is an outstanding business that delivers exceptional service with a personal touch. I looked at 4 plumbing companies and ultimately went with PPS because they are trustworthy and honest. Austin W. impressed me with his educational and can-do approach. He patiently explaining every step of the plumbing job and walked me through the work when it was complete. In additon, they worked with my schedule when I had to pause the job halfway through to restore an old cast iron sink. Javier's high attention to detail was evident in the flawless execution of his work when he installed a new Delta valve and replaced a shark bite to professional code. I highly recommend Pure Plumbing Solutions. read more

Pure Plumbing Solutions is an outstanding business that delivers exceptional service with a personal touch. I looked at 4 plumbing companies and ultimately went with PPS because they are trustworthy and honest. Austin W. impressed me with his educational and can-do approach. He patiently explaining every step of the plumbing job and walked me through the work when it was complete. In additon, they worked with my schedule when I had to pause the job halfway through to restore an old cast iron sink. Javier's high attention to detail was evident in the flawless execution of his work when he installed a new Delta valve and replaced a shark bite to professional code. I highly recommend Pure Plumbing Solutions. read more

We called on a Saturday for a sewer issue he was at our house in a little over an hour. Fixed the issue, in and out. Didn't gouge us because it was on the weekend. Very nice !!! Definitely would recommend. read more

We had a underground pipe leak last night and Michael and his crews showed up first thing in the morning to help us fix it. Michael and his entire team are so approachable and professional. The work flow is very smooth - Michael scheduled an appointment confirmation via text, came to assess the issue, explained the solutions, sent out the estimate in writing, completed the job, cleaned up the site and then sent out the invoice. Having plumbing issue is unpleasant but knowing that I have a team of reliable professionals to reach out to when problems arise is just reassuring. read more

Michael is responsive and prompt in delivering his services. I've had him come a couple of times and he got the job done quickly and thoroughly resolved the issues. He is professional and his prices fair. I highly recommend him. read more

Great job by Pure plumbing solutions With two young men Nate and Jerold. Recommended by my friend Dorothy Smith . read more

Highly recommend them! My handyman was having trouble with installing a newer tub faucet/shower trim on a ~20 year old jacuzzi and shower valve, as it kept leaking. Mike squeezed us into his busy schedule on short notice (same day). He provided a solution that fixed the problem and saved us hundreds on unnecessary repairs. Thank you Mike and team! read more