In calling other vendors to repair my washing machine, I found that they were not local and were…read moreactually more of a calling center who would seek a technician who covered my area. One seemed to have issues assigning one. So I wanted to go local and found Dave Mulligan. Not only was his service reasonable and timely, he took the time to give me advice in caring for my machine and any machine piping that could cause any problems in the future. I give him five stars for pricing, quality of service and advice.

Dave is thorough, meticulous and informative. Add... he was here and with the proper parts in 24…read morehours if my first contact with him.! My dryer screeched and my vent was not up to code... which was causing problems with the dryer's performance.He has tons of experience and an "old school" work ethic. Polite, on time and conscientious! Thank you, Dave!

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

I called Mass Appliance Masters yesterday to help figure out what going on with my convector…read more(heater/ac). Last year it was leaking, so I had to shut it off. A guy whole management recommended wanted $6000 to fix it. The convector cost $4000 including installation. I told that man I would roast before handing over $6000 I made an appointment just yesterday and the man showed up today on time. He was very professional. He took the convector apart. Dirt and dust had clogged the drip tray. While it was open he cleaned the dirt and cat hair that had collected. The total charge was $295 !!! I was very happy. I wrote him a check. I couldn't be happier!!!!!!!

Don't let the good reviews fool you... Extremely unreliable company.. Requested an appointment. Was…read moreinformed the first available was today Sunday, August 3 between 10:00 -12:00. I confirmed for 11:30 am. Started texting company about 12:30.. with no response. I called about 1:00 .. went straight to voicemail.. called again about 1:30 . The gentleman that picked up had no information regarding my appointment. I asked why would I have confirmation for a service call when no one intended to show up. He informed me they were out of town. Never again

My dryer stopped working randomly- this business got back to me first when I mass requested quotes…read morevia yelp- he was able to come same day in the afternoon. He came within his time frame and gave me a 10 min heads up when he was on his way. Within 15 mins he found the problem, showed me a picture of the problem and fixed it. Paid him his base rate of 100 bucks via Zelle. Not much more you can ask for! Highly recommend.

i've bought multiple appliances and warranties from here. i'va also had some delivered and others…read morei've picked up and brought back my old appliances for disposal after the new were installed. I've had excellent experiences from sales and to delivery and disposal. Dave is a no pressure sales person and i have found all the staff to be easy to work with and very accommodating. great prices and great staff have made for a great experience multiple times over. thanks to everyone!!!!

Paid in Full. Three Weeks. No Appliances. No Answers. We…read morepurchased a stove and dishwasher from this store over three weeks ago -- paid in full, two separate delivery windows confirmed, and we were assured everything was handled. It was not. Since then: no delivery. No communication. No callback. No refund discussion. Every call we make gets dodged or ignored. We are a household without a working stove or dishwasher because we trusted this store's word, and that trust has been completely violated. The sales experience was smooth -- because that's where they want your money. The moment the transaction was complete, we became invisible. This is not a minor inconvenience. This is a failure to fulfill a paid contract, and it is unacceptable. To be clear about our next steps: if this is not resolved with a confirmed delivery date or full refund by this week, we will be filing a formal complaint with the Better Business Bureau and disputing the charge with our credit card provider. We will also continue to update this review publicly as the situation develops. We are not going away. We are documenting everything. To management reading this: you have our information. You know who we are. Do your job and contact us.

Will Bueno Fixed my microwave and my refrigerator…read more Microwave started tripping the fuse and he not only diagnosed the issue but also carried spares to fix the issue. Refrigerator had a malfunctioning water dispenser. Will is very patient and trustworthy. Repairs take time, patience and a steady hand and Will has all. PS: Will is also Vaccinated and wears a mask while servicing his clients which is very important in these times.

When my refrigerator stopped working I called around and was given a two week waitlist. When I…read morecontacted Will Bueno I had an appointment the same week. Will was so wonderful and assessed and fixed the problem so quickly and so professionally I was ecstatic. He was able to fix the problem on-the-spot with the parts he had with him. He took such great care of everything from taking the refrigerator apart to putting it back together perfectly. He gave me every option in the book to pay and I was happy to do it because I felt like the work was so well worth it. I would call Will for any appliance malfunction for now on. Completely recommend him without reservation.

bought a nice kitchenaide refrigerator there with a small dent on door easy cover up with a fridge…read moremagnet and saved about $2,000 very happy with purchase and delivery and removal or old fridge

Had a fridge delivered, I understand this is a scratch and dent outlet. My fridge came and no…read morehandles for the doors. Delivery guys were very polite and let me know they left them at the store, no big deal. I call the store and speak with two very rude managers. I guess it was my fault that I didn't go through all the sealed boxes that were inside the fridge to make sure all the screws and handles were inside in addition to all the other parts and pieces that were inside the boxes. Told me what did I expect when I was getting money off because of the outlet. Before I checked out at the store they had me do a dog and pony show where they had me look around the outside of the entire fridge for damage before signing off on it. Apparently missing door handles is a normal risk to run here but no one will mention it until after the delivery and then act like you are less of a consumer for purchasing from the "outlet". Customer service does not extend to the outlet stores in the Lowe's family, I had them come and pick the fridge back up and bought it at Home Depot instead brand new for $400 more than the outlet price. Lesson learned, never again. I won't shop at any Lowe's now moving forward but it won't matter since they are so big, they do not have to care. YOU WILL BE TREATED AS LESS THAN A CUSTOMER IF YOU SHOP HERE.

Great technician! Punctual and knowledgeable!!! Highly recommended!!! My go-to repair shop for…read moreappliances.

The guy came out for $180, tried replacing the one part that he could reach without having to bend…read moreover, then declared that "there was a short somewhere" that would be impossible to find. "But," he offered, "you can use the $180 toward the purchase of a new model." Instead of doing that, I watched a single youtube video about fridge repair, then bent down to look for the part of the fridge that was making the obviously broken-sounding high pitched whine, then googled its part number and bought a new one for $45. That fixed it, instantly. I didn't even need a screw driver. So their business model, it seems, is to half-ass the repair in order to lock you in, and then they sell you a new one for much more money than you'd pay elsewhere. Wouldn't be surprised if they then refurbish your old one and sell it on the side.

Fernando was outstanding. He didnt even fix anything! He provided valuable tips and even came out…read moreto the house but ultimately did not need to fix anything himself. He helped me fix my non working garbage disposal over the phone. And he helped refer me to the right company to work on my kitchen vent dampers I still paid him for his time I highly recommend him for his honesty and professionalism

Update time! DMC has become very responsive again, and I have had recent washer and dryer work done…read morethat were well done and reasonably priced. Recommended once again!

I have been extremely happy with all the work Kamran has done for us. He has gone above and beyond…read moreto fix our fridge, ice maker, hood vent and lights. He has been very professional and extremely knowledgeable about each appliance making them run better than new. We saved thousands by not replacing but reparing with Kamran. Thank you!!

From the owner: At Appliance Pro Care LLC, we provide fast, reliable appliance repair and installation for homes…read moreand businesses. Our certified technicians service all major brands—refrigerators, washers, dryers, ovens, ice makers, and more. We’re known for honest pricing, same-day service, and exceptional customer care. With 70+ five-star Google reviews, we deliver quality workmanship and guaranteed results you can trust.

We've had Don in a couple times based on a friend's referral, but I'd not have him again. The…read moreautomatic ice maker he installed in our freezer has never dumped the ice right. It would overrun the bin. He came back and bent that wire that is supposed to trip the stop, but it has never worked right. I have to manually flip it down when I get ice now or it won't make more. He replaced the belt on our dryer and it has made a ton of noise since. He says it is fine. Nice enough guy, but he was not great at what he did. ===========Update================ The dryer stopped heating this week so I bought a heating element and when I opened it up to install it found that Don had not bothered to reinstall all of the screws he took out and he had installed the drum belt upside down with the smooth side facing the drum.

Politics aside, Don was friendly, responsive and helpful. I have no problem with his Let's Go…read moreBrandon hat.