My wife has been looking and dreaming about owning an EV Bolt for well over a couple years. One…read morenight we were on a date night and I was like let's go test drive one on a whim. She got excited. We looked up some on carguru and Platt came up in our search. Their place was few miles down the road so we went down thinking we'd be turned away. Peter was more than happy to accommodate. He let us test drive a couple different models including a Bolt. It really opened our eyes to these vehicles. He talked with us after the test drives and was happy to answer questions, give advice and info on all types of EV's (this was after close mind you). We weren't quite ready to purchase a car yet so we left. Peter's non-pushy attitude and kindness stuck with us. About two months later we decided to pull the trigger. I couldn't think of any other place to look for an EV. We had a list of options we wanted and Peter accommodated us and pulled a bunch of cars from their list. We test drove a couple AWD Nissan Aryia Engage+ e-4orce and really liked them. We went ahead and purchased one. It was a lease return with 15k miles. The EV was in great condition and the price was right. They were generous with our trade in and all the paperwork was very swift. I think we were out of there in under 2 hours. We highly recommend Platt Auto if interested in an used EV. You wont be sorry. They have a lot of different models to choose from.

These folks are worth buying from! I've bought both of my used EVs at great prices. And anytime I…read morehad a concern or question they were quick to address it and do what they could to help. Since I live in Portland where businesses tend to be sharky, I can't say how much I appreciate Platt's down-to-earth approach. Mike was the latest person to go out of his way for me there. But the team members have all been awesome.

Yesterday, I came in with my husband and son. We We're…read morelooking around for a new car, truck, or van. Jeylee, a super duper awesome salesperson approached us. She took us under her wing and made us feel at home. Jeylee helped us find the perfect choice. We picked the 2026 Honda Ridgeline. We felt so fabulous, when we were leaving in our brand new ride! Our finance person was so helpful and got us through the process and final paperwork with ease. We hope to see you all, again soon! Thank you!

so, after having only 21,000 miles on our 2021 cr-v, facing more electrical problems, we traded it…read morein yesterday for a 2026 chevy equinox rs! washing our hands of swickard honda...and anything honda.

This is a really top notch dealership, my oil change was fast and the customer lounge is the best I…read morehave seen. Highly recommended.

Bought my CPO Mazda3 Hatchback here in 2023. They didn't pay my DMV fees for almost three months…read moreand kept saying they'd figure things out. Finally got to the DMV myself and paid the fee and told Mazda I was gonna report them to the DMV for holding onto my money and not paying my registration. Then they go and pay to register my car AFTER I paid it so I was sent another set of plates. Manager said they'd return the $250 but guess what? I never saw a lick of that money and every time I call them, there seems to be a new manager who doesn't know what's happening and I get the runaround again. I even told the last person I spoke to I'd settle for a set of all-weather mats but still nothing. 2 years later I'm still mad. So waste your time here if you want.

We worked with Austin and Zack to buy a nice, used, Toyota Prius. Everyone was so helpful, we would…read moredefinitely recommend them and will use them in the future if needed! They even drove the car home for us so we didn't have to return with the checkbook we forgot to bring! Thank you Austin, Zack, and the rest of your lovely staff! - Janna & Phil

Just an oil change for my 2024 Altima. They inspected everything and provided excellent service.read more

How does an automobile service manager lose business in ten seconds?…read more It seems like Armstrong VW in Gladstone, OR is working really hard to do just that. Today they informed me that my repair was ready to go. And I asked them to provide an Uber for me to take me from my house to the facility so I can pick up my car. It's something they've done EVERY SINGLE TIME IN THE PAST. Now they're telling me, they'll only cover $15 toward the cost of the Uber, and everything else will go on my bill. They said it was a "management decision." Let me just add, this is going to be an expensive repair (over $1000). They did, in fact, charge me the extra $3 for the Uber and when I spoke to the service manager, he threw his arms up and said, this is a company decision. And it's the same at every Volkswagen dealership in the entire Portland area. So lesson number one, don't take your car to the dealer. But it seems to me that any service manager worth their salt would have said something to the effect of "oh, I'm so sorry that you don't like this new policy. Let me take off the $3 charge as a courtesy, as a way to maintain your continued business... Buehler?...Anyone?...Buehler? GIVE ME A BREAK! #Volkswagon #ArmstrongVolkswagon #CustomerService #CommonSense

The service department here is a mess. There have been so many miscues that it's hard to even…read morecapture them all. Today alone, they refused to perform warranty work, failed to document the actual reason I brought the vehicle in, and then misquoted me on the repair cost. As others have said, they are consistently disorganized and disinterested. There's a reason this dealership sits below 3.5 stars on Yelp. I hope others take that as a warning--after multiple bad experiences, it's clear that the common denominator is the dealership itself.

I have 2015 GMC Yukon Denali. Somehow my 9yr old placed the vehicle in "valet mode"! Obviously…read morepreparing for his future as a Treasure Hunter! However, I am not and never will be good at undoing codes or locks. First of all I did not know my car had a "valet mode" probably because I'm too cheap to use that service when available! Side note- when your vehicle is in valet mode you can only operate the vehicle up to 30mph and you have no power steering Yes, it was humbling to drive down I-205 in the slow lane being flipped off and passed in annoyance! This however Does remind me to be more patient with slow drivers! They may be suffering the same sentence handed down from their child! Ironically we were taking the vehicle to be detailed. I'm sure the owner thought we did not trust him or that I worked for the CIA and had an incredible amount of classified data on my media console.JK we were hurried and after a mini attempt to master "The unlocking of valet mode" I surrendered defeat and vowed to unlock it after it was detailed. The following day I picked up my car. I pulled out my owners manual to research valet mode. After an exhaustive futile search I admitted my powerlessness and called the dealer. They told me to call the general GMC customer support. As I am making calls I'm simultaneously trying to google my way into a code breaking revelation! After 4 department transfers Finally GMC suggested I call on star (no I don't have "on star" activated to answer your ?) but they assured me they could help as they oversee that portion of the vehicle. So I call "on star" and I am trying to hit the right number to get me to a human so I can have a 2-way conversation! Yet, all options seem to lead to a 1sided conversation and me being the only breathing option. Finally I am sent to a customer service agent and I'm like 8th caller in line! So I wait and keep googling and reading trying find the answer. Suddenly The hold music ceases and I began to hear an open line (yeah! ) and then click! I'm hung up on! Ughs! So I repeat this process. Finally I get to an incredibly helpful empathetic rep who tried earnestly to find an answer for me. Until finally I am the one saying "it's all ok I'll try a dealer again! I'm sorry you are are so sorry we don't have an answer!" At this point I'm beginning to realize their is obvious reasons they don't just give you this valet code! Dah! So I see most people had to take it to a dealer, wait for an appt and were charged around $200!! So I call Michael back at Auto Buick GMC dealership in Gladstone. First he says You are still working on that???? Yes it had been hours of my Saturday! He said bring the vehicle by now and I'll have one of my guys take a look at it. So I do and Michael literally gets me into and out of service in like 10min no charge! That service department is amazing! Thank you Michael and the service department, sincerely! You were my hero's on Saturday!

Our salesman Nabel was great. He let us take as much time as we need and we finally decided on the…read more2026 3500 Denali Ultimate! We were so excited. Nabel went out of his way to help us transfer stuff and even unloaded our lumber into our new truck. It wasn't till we went to finance. That's where the deal almost ended. Kelli was pleasant until we declined the warranty. She offered it 3x but we just couldn't! We were already at the top of budget. Her whole attitude changed. Her snide comments and sighs were almost enough to send me over the edge. NO IS NO! Once I get. Twice maybe but 3x .. and then attitude.. We had a2 hour drive home that should have been exciting but it's all we talked about! Then we get a text. She sent us with the wrong paper. Now we have to deal with that! Simply because I think she was mad! Nabel.. he gets my 5 stars

I would strongly advise against buying a Hyundai from this dealership…read more Here's a rundown of my experience: 1. Pushed into a bad deal: I was pressured into buying a car with front-end damage. 2. Two sales people told me untruths about the car. "The car automatically comes with a 3 year maintenance plan from the manufacturer." I told him that the maintenance plan went away last year. Then he stated he has all his customers spend $4k to get all of their oil changes covered so they would be "Free"! "They have had the same motor in the palisade since 2020 and they actually found a way to up the horse power and torque for 2026." Not correct. They went from 3.8 liter to a 3.5 liter and the numbers went down, not up, in horse power and torque. 3.Text offer: I received a text offer of $7,000 off the MSRP with Costco pricing 4. In-person interaction: I went in to get the numbers all figured out, but they showed me $16,000 over the MSRP with various add-ons. 5. Inconsistent information: Every time I mentioned the number I was told over text, they said it was impossible to get to that number in person. 6. Promises of a better car: They kept promising me that they would get me the car I actually wanted to buy, but they all sold that day, so they could couldn't do a dealer trade. 7. Car I wanted is still for sale: The car I wanted is still available at the other dealership. When I pointed this out, they blamed someone else and never reached out to me again. 8. underestimated taxes and fees: They underestimated my taxes and fees on their offers so the out the door price looks cheaper, which resulted in a $600 difference from what I actually paid. It's important to be aware that they will often understate your taxes and fees to get you into financing.

The general manager is sooo nice and caring. All the salespeople are amazing and kind. The place…read morealways smells great and is kept so clean. The cars are gorgeous too!