Sir, I am completely WOW-ed…read more We've all read about and envisioned excellent customer service, but it's rare to encounter an experience that exceeds expectations. However, I cannot say enough incredible things about Review Auto Repair Shop. From the moment I walked in, I was met with true professionalism, genuine grace, and a level of compassionate service that is rare to find. Proven to me over the years, they don't just repair my vehicle--they treat me with care, respect, and understanding every step of the way. What truly stood out was their efficiency. The turnaround time was remarkably quick, yet the quality of work never suffered. When I got my car back, it was restored to factory specifications--like it had been given a new life. And I have to say... the personal joy and excitement I felt getting my "SWAG" back was unmatched! That feeling of driving off with everything running perfectly again--it was priceless. THANK YOU! In fact, what I appreciate most is how you have demonstrated that long-lasting customer relationships truly matter to you. I walk away with a sense that I could--and absolutely should--return if I ever needed service again. Sooooooooo....If you're looking for a team that delivers excellence with heart, this is the place, for Riverview receives my highest, maximum, and utmost recommendation! Otis Cruse- Riverview Customer owner since 2003

Did they fix my car? Yep. Did they replace at least one brake pad that was under a lifetime…read morewarranty from Meineke after passing along the message not to touch them? Yep. Did they lose my car key causing a copy to be made and forcing me to arrange a second trip to pick the car up after obtaining my valet key? Yep. I'm giving two stars in good faith because Wayne and his crew are nice guys that know how to repair a car quickly and efficiently. Could they be more organized? Absolutely, but the fact that his shop was so chaotic from the amount of work being brought to them clearly shows that they have a solid customer base. This was my mom's choice of mechanic when bringing my beat up Betty in to be re-incarnated for what seems like the thousandth time, however if I had the choice I don't know that I'd be returning again.

Never once an issue and if anything is to be done, im always provided a quote and my confirmation…read morebefore any work is done. Lots of shady shops in NY trying to pull a fast one but never the issue here. I'm fairly knowledgeable about cars but just too lazy to do my own work.

Someone Is Entering In Erroneous Data! 2015 Chevy Traverse…read morefrom East Hills Chevrolet of Douglaston , of Little Neck, NY sells this car on MAY 6th, 2016 with odometer 21,170 miles. Owner takes it to Nor-Great Auto Repair for the first time A.) on DEC. 19, 2017 with 37,565 miles. And on B.) JUN 7, 2018 , C.) OCT. 17, 2018 , D.) DEC. 17, 2018 with 47,754 miles, E.) JUN. 4, 2019 with 52,655 miles, F.) DEC. 10, 2019 with 57,525 miles, G.) DEC. 21, 2020 with 66,650 miles . Now on SEPT 8, 2021 the Dealership itself services it at 80,249 miles. On OCT. 18, 2021 i become the next owner bringing the car to my New Jersey home. I get it serviced nearby in North Brunswick, NJ on JAN 24, 2022 with 86,701 miles. Now NEXT upcoming HERE is where Nor-Great Neck Repair Makes An Error! On MAY 1, 2022 they enter in that my car is getting an oil change. They don't put in the mileage. I get my Oil Change at the same previous North Brunswick, NJ Chevy dealership on MAY 23, 2022 with 90,796 miles. Through out the years Noted Above this Nor-Great Neck has been entering in NonExistent Repairs to my car!! On AUG 7th, 2024 i get my car repaired with 113,315 miles. AND HERE COMES Nor-Great Neck Garage AGAIN entering in my car data on APR 4, 2025 , but THIS TIME entering in a Fake Odometer Mileage of 55,960 !! As of MAY 12th, 2024 my odometer is 133,335 miles. PLEASE delete all those dates i reported to CarFax in which you never serviced my New Jersey vehicle.

These guys are great. Very kind. Not too expensive. Knowledgeable and helpful. I would definitely…read morerefer them to anyone. Also the price wasn't bad at all. Very honest people which is hard to find in the auto repair business

Denny has been my family car mechanic for many years. He's trustworthy, honest and reliable. I…read moreknow he won't overquote me. He may not the cheapest but he does good work and that's all that matter. I'd rather spend more to make sure my vehicle and my family is safe. Strongly recommended! PS. Night key and vehicle drop was convenient.

I have been bringing our family cars to Dave for servicing for years. He is very personable,…read more experienced and knowledgeable about all makes & models, both new and old. Dave recently solved a nagging but known problem with my son's '15 Infiniti Q40. The car would take on water every time there was a steady rain. My son had taken his car to several mechanics but the problem was never resolved. Apparently the leak was a known problem with Infiniti's sunroof drain system. The outlet would easily get clogged by dirt and falling debris. Rather than simply blowing out the dirt and debris with a water or air hose like the other mechanics my son used, Dave was the only one who thought outside the box and re-ran the sunroof drain lines from both sides of the sun roof and connected the two hoses into one using a T valve and running the one single drainage hose out the car via the AC outlet. Happy to report that it's been 6 or 7 months now and the car which is parked uncovered in my driveway full-time, is now bone dry even after some very heaviest days of rain.

I get my car inspected here. I'm in and out, couldn't be better than that! When it's nice out, I…read moresit on the bench outside the garage. Last time it was pouring, I waited in the office. Dave is a nice guy.

To follow up, the brake line failed because they power braked it. They charged me $200 to replace…read moreit. I also realize now that when it failed, Dino should have admitted he broke the line because the system would have lost pressure and the pedal would have gone down to the floor. Instead he gave the car back to me with unsafe brakes. This could have lead to a dangerous situation. On another occasion, I had issue with the front end. There was a noise coming from the right front end. The mechanic gave me a cryptic message like nothing was wrong, but in the end, Dino told me I needed an end link. Not only did were the end links just 1 year earlier, they replaced the one on the left side. The noise was coming from the right. Go figure. John, the other boss, once snapped back at me because I simply asked if he would nstall my own part. He had a nasty look on his face. Not good customer relations. On another occasion, a customer was there because her CRV had a stripped oil drain plug. She always had her oil changed by them so the logical conclusion was one of their mechanics must have used a power tool on the plug which stripped the threads on the oil pan. This would be an expensive repair.

Dino knows his stuff and does a good job. Ive been going to this shop for years. Highly recommend!read more

New ownership in the last few years, and things have definitely changed. Great quality of work and…read morethey work fast. Those looking for happy and rainbows at a mechanic shop have no idea what they're talking about. This is a no bs place, the cost is competitive. I've been coming here for years, recently moved to Long Island but I'll still make the drive out here for any car needs. Highly recommend. Kevin has been helping us lately and he's great.

I'm going to be brutally honest about this review and if any authority figures from the motor…read morevehicle department or department of state, consumer affairs or the likes is reading this feel free to reach out to me for more details. Went in today 9.12.2022 for car inspection and set of 4 tires replacement. Spoke to a heavy set Asian man, around 5'10", In his fifties with a gold chain around his neck, dressed casually, not in mechanic uniform. From his overall demeanors one can fairly assume he's an owner/partner there. Was initially told it will take 1.50 hours to get everything done, no issues there and was let in (the car) in less than a few minutes. One of their staff mechanics started on the vehicle inspection process, and I proceeded to inquire about the tires from this same gentleman (heavy set guy) , herein in will be referred to as HSG, as he led the way to show me the availability of tires. Note this HSG person did not once go near my car as it was undergoing the inspection process. Long story short, I found the tires this man quoted to be overpriced and as I returned to the actual mechanic who's completed the inspection with a PASS and the new sticker already put in its proper place on the interior side of the windshield adjacent to the registration sticker... I told the mechanic the new tires are overpriced and THAT'S when the HSG freaked out and ordered the mechanic to take down the PASS inspection sticker, and get rid of it. The mechanic replied "it's already on the glass". Was told then by HSG I need to replace at least 2 tires. WHAT??? NOW, taken by surprised in this whole ordeal I needed a couple of seconds to realize this craziness is actually happening, so I told the HSG "you passed the vehicle with the sticker already on, you can't do that (reference to what gross negligence he and mechanic had committed should they proceed to take down the sticker). As soon as I stated that, HSG ALTERED his tone and his employee to "just forget it, let him go, forget the tires." WTF happened to this place??? This used to be a decent auto shop you can go to without feeling like going into a shady gangsters paradise like back in the 90s. About 3-4 years ago you can go into the shop and get greeted by decent respectable mechanics, nowadays if you stay long enough it's just a whole lot of cursing in various Chinese dialect, usually from the single biggest loudest guy in the shop. New partnership, new management whatever you want to call it, if this place keeps going the way it's going they WILL lose tons of repeating customers like myself who has been going there for the past 10+ years. "And if you don't know.... Now you know..."

I have been with this car auto service for the past 20 years, the owner and his staff has helped me…read moretremendously with our past car troubles. It is true that it's difficult to find a very good car mechanic/shop that you can really trust, but when you find one keep him/it. When I need this shop I usually call them ahead of time just to know how busy they are, as soon as I get to their shop I speak to the owner, his name is Sabu. I tell him the problem with my car, leave my name and phone number and he will call me as soon as he finds out the cause of the car problem, we then discuss what is the solution, options and the price. When I agree to the price he starts working on my car. So many times he has been very honest in the cause of the car problem and the solution, he charges fair price for the workmanship that they do and the result of their workmanship has always been excellent. For anybody living in the area, I highly recommend this auto shop for whatever mechanical car problems you have.

Great service and friendly. Got the job done in one day. I…read morehave been there a couple of times and my father is a fan.

I have been in for oi changes, break job and tires. Never was upsold for any additional repairs…read more Bob and Tal have both been responsible people and price is fair.

Have used Tal's many times over the years and always had great experiences. Recently, he was able…read moreto fix an issue that the GMC dealer near was unable to fix after 3 attempts