The bike shop is seriously a community gem!! I've gotten my bike tune up here, and now gotten a…read moreflat tire fixed. The people who work here are so genuine and they never try to up sell you on things you do not need or want! The prices were very fair and they are very quick! For my flat tire, we were in and out within 10 minutes!

They did amazing work fixing up my bike. Looked good as new. Great value! Well informed and…read morediscussed options with me. Timely completion

I was visiting from Western Colorado and went for a gravel bike ride near Farmersville. It was…read moresuper muddy and I didn't know anything about gumbo mud. The mud somehow moved my rear derailleur inward and it got completely tangled in my rear wheel. I took the bike to Playtri, and without an appointment, they removed my very stuck and mangled RD, straightened my derailleur hanger back to its normal position. They were quick and knowledgeable and priced reasonably. Highly recommend.

I walked in with my cousins bike with a training wheel issue, and in five minutes the tech found…read morethe correct nut for the wheel. We also bought a kids helmet for her safety. We almost bought sunglasses, but I put them back when she was not looking. I appreciate the quick service and friendly persona of the staff. I drove an hour from Kaufman because they answered my questions quickly and efficiently when I was looking for a bike shop open on a Monday. Thanks again.

Owner is not friendly if you're only looking to buy. He won't let you browse his selection or store…read moreand will only bring items up 1 at a time. He also has insane mark ups on his boards. For instance he has a board he tried to sell me for over $200 (that he also claimed was a REALLY GOOD deal), but I found the exact same board on Amazon for $74. Exact same board, exact same wheels, exact same trucks and equipment. And I'll attach photos of the board plus the Amazon photo for reference. I got the board in and took it over to try and compare it to the one he has in store, but he refused to show me the board he had when he saw mine. If you're simply looking for a repair I'm sure he's great, but if you're looking to buy something this is not the place.

The door says open, but consider them closed. The shop owner kicked me out because "browsing isn't…read morea thing anymore". It's a real shame too because I've always supported and recommended this locally owned brick and mortar retail store - but as he explained to me "things have changed". Service only now, boys.

Great experience all around with Playtri. The customer service, quality of bikes, pricing, and ease…read moreof purchase. My husband and I purchased two bikes (see pictures) and can't wait to start riding. Thanks, Playtri, for the pick ups.

I am extremely dissatisfied with the service and the overall lack of attention to detail and…read morequality provided by this shop. We initially brought our bike in for a standard tune-up, which took 3-4 days. When we finally picked it up, we got a flat in the front tire the very same day, so we had to bring the wheel back the next day for another repair. That repair then took an additional two days. When discussing the replacement tire, we were quoted for a full black tire. While the quote didn't include the cost of the glue, which wasn't communicated until after the quote was sent, I accepted that without issue. However, when we picked up the wheel, the tire was not full black. It had white sidewalls. Once we got home, I looked up the tire and discovered it comes in two different color options. If I was quoted and charged for a full black tire, then that is exactly what I expected to receive. Not white sidewalls. Not para. Black. Now we have to take the bike back yet again because the incorrect tire was installed. This has resulted in multiple unnecessary trips, delays in training, wasted time, and added frustration. What should have been a straightforward tune-up has turned into over a week of back-and-forth because of repeated mistakes. Based on my previous experience trying to communicate with this shop, I don't expect this review to receive a response. I simply hope future customers receive better service and greater attention to detail than we did.

I was gifted an adult tricycle that needed to be assembled. I assembled it myself, but had trouble…read morewith some parts. I contacted Cadence Cyclery to come out to fix the chain and brakes. Damon exceeded my expectations! Not only did he make sure my trike was ready, he replaced a tire that had a busted inner tube, at no cost to me. He took his time to make sure all parts were working. I couldn't be more pleased. His prices were also reasonable. I would definitely recommend using their mobile service. I didn't have to worry about fitting my trike in the back of my truck, which would have been a hassle. Damon's mobile truck is like a mini bike shop on wheels. My dog and I have been riding around the neighborhood in our new ride!!

Terrible customer service. I put a bicycle in for a tuneup and it required some new parts as well…read more I received a phone call and a text stating the bike was ready. So I went to pick the bike up, was told it was good to go, paid the $500 + bill, and only after I paid did they tell me the bike was unsafe to ride. They waited until after I paid to let me know my bike is unsafe to ride. There was a pre existing crack in the frame that I was not aware of. It is very seedy to knowingly let a customer pay for something they know to be unsafe. I tried to see if we could work out a deal to where I paid for the parts put onto the bike, or for any kind of resolution, knowing they did work on the bike. But, I was told it was not their problem. Per the owner's response: "The crack was found after the work was completed." Let that sink in. I paid for a "New Bike Feel" tune up package and the first thing of that service is (per Cadence's Website) a "Full bicycle strip down & overhaul of the frame (includes bottom bracket, hubs, & headset)." The location of the large crack was down on the bottom bracket. The second the front chain ring was pulled to service the frame and bottom bracket, the mechanic could clearly see the gouge and crack, work should have ceased on an unsafe frame, and I as the owner of the frame should have been notified in order to either approve any continued work, or to tell them not to waste their time servicing an unsafe bike I can no longer ride. However, we are being told the crack was found AFTER the work was completed. This tells me that one of three things has occurred: 1) At best the mechanic is inept and missed a clear safety concern while he was working on the bike (what else has been missed while servicing the community's bicycles?) 2) That they did not deliver on their promise to service the frame and bottom bracket and that is why the crack was missed until after the other parts were installed on the bike. Either way, they happily and greedily took my money. 3) This was an intentional act and they weaponized ignorance for a money grab by a seedy and greedy shop owner. Anytime I have dropped something off at a mechanic, whether it be a bicycle, my car, or even my lawnmower, the second a safety concern was found, I was notified of the matter for it to be addressed. I've even been told by mechanics that they will not work on my truck because it is too old, too worn out, and flat out too unsafe. I can respect that because it was honest and the shop was not going to let me waste my money. I paid for the work done because it was right and moved onto a new vehicle. However, here we have a shop that will either miss something completely and claim ignorance. Or, we have a shop that willfully and intentionally wastes your money knowing that they are working on an unsafe product you should not use. The shop claimed they called me (which is technically true), but I have a text stating the bike is ready for pickup and voicemail stating the same thing. Even when I was standing at the cash register, chatting with the sales associate, money in hand, I was not made aware of the issue. At no time was I made aware of the safety concerns until AFTER they wasted and took my money. One way or another, Cadence made a mistake and refused to own up to that mistake. This shop seems to only care about an issue AFTER they waste your hard earned money. I recommend everyone steers clear of Seedy Greedy Cadence Cyclery. edit 1) including a picture of the crack that was missed until after

All went great, nicely supervised...,,making it a family gathering for all!…read moreThe only slight issue was the **cost of tickets, and how to pay for it! I think $50 a ticket was too high as well as the difficult way to pay... through an app. No cash was accepted, (safer) but people didn't know that in advance until they walked into the tournament!!!! Should be posted on outdoor area to let customers know in advance! $15 per game is way too high per individual!

After purchasing an expensive football helmet for my peewee football player online, we were seeking…read moreprofessional help with fitting and assembling the straps and so on. Google directed me to Rockwall Sports Center so I called. We live an hour away so I inquired if they provided help in assembling the straps and fitting. They were the most helpful and we went the next day to the store. We were greeted immediately with professionalism and kindness you don't normally get at a small store. KR exceeded every expectation with his knowledge and willingness to spend time making sure the helmet fit my son properly and assembled everything that came with the helmet properly and quickly. It was very apparent he knew exactly what he was doing. This store is the epitome of sports equipment store. We didn't shop the store but I will be back to shop this store before we shop big box stores. We had an amazing experience and would recommend them 200%. -The Dean Family

Provided great service! Their prints and embroidery come out wonderful! They work hard and help…read moremeet customers needs.

Thank you Gary and staff for our May The Fourth be With you shirts !!! We ordered close to deadline…read moredate and they came through in record time! Were able to get 3x size and ring spun quality soft shirts that fit our staff so well!! Professional and dependable! Thank you!!! Shop local y'all!! Yeehaw!!

This has quickly become my go to spot for custom shirts and jerseys. They are super quick and I…read morealways hey a quality product. I worked with them to develop a logo for my child's soccer team and they did such a good job adding their own touches and making the final product look great. Additionally, they are always nice and co.e through in the clutch for me every season when I need to add an extra jersey or two to me order last minute.

Dallas East Sports has been really good to me. I have been doing business with them for the past 6…read moreyears. Staff is very knowledgeable and professional and it really seems like a family owned business. Prices are amazing as well as the quality of their merchandise. I will continue to use them in the future.