Thanks for the help! Lawson came to reprogram my sprinkler box and address some issues with my…read moreirrigation set up for my yard and plants. Not only did he do all of that, and quickly, Lawson gave me some great advice on how to get more out of my system and tips for different seasons. They have an incredibly reasonable service cost, especially considering the level of expertise Lawson brought. Have already reached out for another upcoming project.

John was quick to find the source of the leak, but he did it with such a calm and positive attitude…read morethat it instantly made the situation feel less overwhelming. Instead of panicking, he got creative and figured out smart workarounds to mitigate the leak until the building's maintenance team could shut off the water main. I really appreciated how resourceful and reassuring he was throughout the whole process. He turned a stressful moment into something completely manageable (and even had me laughing a bit along the way). It's clear he knows his stuff and genuinely cares about helping people.

I spoke to Ted at Flush King after having one of the big companies in town tell me I needed a new…read morecompressor for $3600 and I asked Ted for a second opinion. He called me himself and had a tech to me in an hour. Turns out I did NOT need a compressor. Marshall, the technician who came out, went thru my entire system and found that it was merely a small condensation valve and line that needed to be cleared out. He completed that job in just a few minutes and stayed with me until the house had cooled down from 88 to 78 degrees. This service was a small fraction of the cost of a new compressor. Professional, prompt, caring. How refreshing it is to have an honest vendor tell you the truth and do the job with an eye on long term relationships and not short term profits. In the meantime Ted checked the parts availability and would have saved me a lot of money if that was really the problem. I will definitely use again and recommend this company for your HVAC work. They're knowledgeable and thorough and really care about the outcome.

I had Flush King come and install a new thermostat. They sent Jesus, who was awesome. Friendly,…read morefast, knowledgeable, courteous, and reasonably priced. I couldn't have asked for better service. Thanks, Ted, you have a great team and I appreciate your professionalism and expeditiousness.

First, let me say that I completely trust the Benjamin Franklin technicians and have witnessed…read moretheir professionalism and competency. I have had 2 hot water heaters installed with them and have been very pleased with the installations in both. I had a Bradford White water heater installed by them in 2018. And while I have seen many statements saying they are the best in the industry, was disappointed when in failed after only 8 years. I was told by them, that this was pretty normal for water heaters. I have been around for many years and in my experiences, the Bradford White lasted about half as long as all other water heaters I have owned. In, addition, the installation and warranty costs about 4x the cost of the heater, so I felt that this was a lot of expense for such a short lifespan. I was still suffering from sticker shock when my Bradford White failed. I called Benjamin Franklin hoping I could get some warranty compensation. Wouldn't you know, the warranty had just expired. Ugh! Okay, one of the things that Benjamin Franklin is very good at is fast service. They were out at my house the same day. Kudos for that! This time I was told that I would get better longevity and a better warranty with a Navien tankless unit. I had always wanted to try one of these. They are supposed to be more efficient as well because they don't have to keep 50 gallons of water hot. Okay, they had my ear, but again, the unit was terribly expensive; a little more than 4x the cost of the $2,000.00 unit. That includes the service calls to clean the unit once/year for the 10 year warranty term. This is required to keep from voiding the warranty and important with these units. The installation was done in one long day. The tech was here until about 8pm, but did a very nice job. Last, I expressed my concern to the tech. that sold the unit to me, about the cost of the tankless unit, he told me that there were federal incentives and Mfr. rebates that would help. After the installation, I contacted the Mfr. and was told that there were no rebates or incentives for 2026. Seems Benjamin Franklin should have known this. Professional work, super-fast service, but really expensive.

Quick to reply. Provided a helpful quote and walked through some options. Ended up using a…read moredifferent company, but would not hesitate to reach out to them if another need came up.

Jason from General Fire came out to look over our tenant improvement project. He was on time,…read morefriendly very knowledgeable. They provided a quote promptly. While they were not the lowest, they were the most responsive and knew their business well. We had them do the work and while they were here, they also did the Annual and 5 year Fire inspection, which included the sprinkler system, fire extinguishers, Exit and Emergency lighting. The provided a written report and provided guidance needed for compliance. Their crew was professional, friendly and also knew the business. They cleaned up after themselves. General Fire Systems is now our go to for our Annual Fire Inspections and related work.

The work is now complete. John had to come back to install some piping support (which should have…read morebeen done originally) and lower position of sprinkler heads. I was under the impression that the invoice I paid when he did the work would cover the minor adjustments after remodeling was done. It did not and I received an additional invoice. Additionally, it was difficult to get him back to the house to do those adjustments in time to prevent holding up the carpenter. Overall, somewhat disappointing.

Matt is extremely helpful very kind very professional and most importantly understands a family's…read moreneeds. We had several plumbing companies come out and not a single one could find our issue. We were lied to and taken advantage of. Yes in the beginning other companies started off nice but in the end wanted me to sign a very large bill for a problem that was never resolved. It was so frustrating. Matt sure show up with a cape on because he was a super hero in our situation. He had state of the art technology we never seen before. He knew exactly what to do and found our issue within 30 minutes (15 of that was us just talking and getting to know each other) he was so thoughtful of our situation. His price was amazing. I would recommend Matt and his services to all my family and friends. Thank you Matt for everything you have done. Not only have u gained a customer but you have a friend forever.

Charged a premium, delivered subpar work, and then stopped responding. I was left with no choice…read morebut to bring in someone else to correct the issues and complete the job.

I contacted another backflow company to conduct our yearly fire sprinkler backflow test and that's…read morewhen all the problems started. The technician said it failed inspection because of a leak. So, he told me that he needed to order a gasket repair kit and clean out the valves and gave me an estimate. But even after the replacement, it still kept leaking. So, then he said that it maybe a faulty check valve or "something more" and therefore, the safest alternative was to replace the entire assembly, which would've cost around $8,000+. So, I prayed and then started looking around for a 2nd opinion. That's when I found Dave. Dave came out to the site and did see that the backflow valve was leaking. He called me, gave me an estimate (which I thought was very reasonable) and took the backflow assembly apart. In less than 30 minutes, he examined both check valves and realized that there was nothing wrong with them. The problem was that one of the valves wasn't tightened properly and that was causing the leakage. He also commented that in his 20 years of testing and repairing backflow valves, he's never seen a valve this loose before. After tightening everything, it passed inspection immediately! Dave is the man! He is honest and very knowledgeable. He literally knows backflow assemblies inside-out and is my go-to guy for all backflow related issues.

Our small HOA recently had our backflow valves tested for 2025 by the company we had used for…read moreyears. We had a problem with one of the valves last year and had it replaced to the tune of $850. Imagine our surprise when we got the results of this year's testing and the same valve failed again and, once again, needed to be replaced. After multiple attempts to speak with the company, we finally got an email saying that those valves are not very sturdy and the AZ heat causes them to fail routinely. Since the valve was less than a year old, that didn't make sense to us, so we decided to bring in another company for a second opinion. That was when we found F6 Backflow Services. We spoke to Dave, the owner, on the phone and explained our situation. He said it sounded "off" to him, too, so we made arrangements for him to come out, take a look at it, and see what he could do. He came out the next day and did some clean-up of the housing - and a couple of other things that I admittedly didn't understand. When he hooked up his gauges and retested, lo and behold, the valve passed.  We can't thank him enough for his honesty and professionalism. Needless to say, F6 Backflow Services will be our provider going forward and we look forward to working with Dave in the future.

First time in and certainly will not be my last…read more Studio 41 is first class operation in the kitchen and bath world. Bar none. Joel treated me really well. Super down to earth and ultra knowledgeable about their entire line of products. Quickly took me under his wing per say and fully researched whatever products I showed interest in that were not in display. He helped me make some important decisions to regarding pull out and pull down faucets. No annoying salesperson constantly coming up to you asking if you need help. Nope. Browse at your leisure with no intimidation or stress. They carry the pinnacle of K&B design elements. If you want junk look elsewhere. If you simply want the best this is where the train stops. The displays are amazing. Functional and non functional displays.

They have some really cool shower faucets. So much to look at. It's fun just to stop in and see…read morewhat they have. everyone is always so helpful and friendly.