We had a fantastic experience with The Coolest . From start to finish, their team was professional,…read moreknowledgeable, and extremely responsive. They clearly explained our options, helped us choose the right system, and never pressured us into unnecessary upgrades. The installation was smooth and efficient. The crew arrived on time, worked neatly, and left everything clean once the job was completed. You can tell they take pride in their workmanship. What really stood out was their pricing. It was fair, transparent, and competitive compared to other quotes we received, with no hidden surprises. If you're looking for reliable service, quality installation, and honest pricing, I highly recommend The Coolest. We're very happy with the results.

Dishonest, promised to help my grandmother with a homeowners insurance claim, but cancelled a…read morereinspection appointment of her old unit with insurance, and did not notify our family prior to doing so. Threw away her old unit without notifying our family, after trying to schedule reinspection a second time. Deceptive business practice and false promises. Would have recommended them to anyone prior, very disappointing experience.

I wish I could give Don and Steve a thousand stars. They installed a whole house system for me in…read more2006 and it still runs perfectly. I do change the filters every month! They are really the best.

I have hired Total Comfort for 20 years, and they are a joy to work with. Steve has gone out of his…read moreway to make repairs quickly, even in the heat of summer, and has communicated well with us so we could budget for replacing the service. Highly recommend!

After a rough start to my hvac leak, Totally Cool came through with flying colors, spending time to…read morediagnose the issue, fix it and checked back to make sure it was working correctly. I appreciate Anthony's time and care and the sincere apology for the rough start.

I really wanted to give this business a higher rating because my initial experience with Anthony…read morewas fantastic. He provided a thorough inspection and great feedback as we looked to upgrade our AC and centralize our system. Unfortunately, that's where the service ended. Despite following up multiple times since the summer, I never received a quote or a return call. To make matters worse, the office staff was incredibly unprofessional; the woman I spoke with was short, dismissive, and lacked basic customer service skills. Do yourself a favor--there are many other companies in Austin that are more responsive and work directly with Austin Energy (CoA) for incentives. For a comprehensive list, check the Austin Energy website, but here are the companies currently listed as participating in home energy savings: 1st Choice Energy Abacus Plumbing, Air Conditioning & Electrical AC&A INC dba American Conservation & Air Airco Mechanical, LTD Attic Insulation & Energy Savers LLC Castillo's Service Conservation Services Exalted Solutions LLC Green Collar Operations Intelligent Air Services McCullough Heating and Air Conditioning Quality Living Services Stan's Heating & AC The Solution Finders AC & Heating LLC We ultimately went with Service Wizard for our new install and highly recommend them. They were prompt, efficient, and cost-competitive. I still recommend getting at least 3 quotes to ensure a fair price, but save yourself the time and skip this company.

Had new HVAC AND insulation installed almost a year ago. Everything is working fine! But it gets…read morebetter than that! Included were 2 seasonal check ups. They call me to schedule! Very proactive, thorough, less stress and I don't have to even remember to schedule! I love this business!

Solution Finders performed an excellent job on weatherizing my house and replacing the ducts. Every…read moretechnician and associate was reliable, professional and expedient. Kudos to this great company!

I live out of state and managing my condo with a tenant in East Austin. The A/C went out and I…read moreinitially gave Strand Brothers a call. A technician came out and according to my tenant, spent all of 10 minutes on the roof looking at the unit. Charged me $89 and called to tell me that the unit was shot and needed to be replaced and quoted me $8-13K! I was going through my warranty company to try and get it fixed so I needed a detailed report of the problem. After a lot of back and forth and no real clear details of what was wrong with the unit aside from "recommend replacing due to old age and condition" I knew I needed to move on. Time was of the essence. Desperate, I found Classic Aire Mechanical, Inc. through a google search and spoke with Pete, the owner. Not only was he out at my place within 2 hours, he actually replaced one part and got the system up and running within the hour. The charge was $225! How incredibly amazing. He didn't doubt that I could probably use another system, but said that ALL of the units on the roof were pretty old. He kept me up to date on everything and sent me all of the detailed paperwork and receipts I needed to send along to my warranty company to get reimbursed. He's honest, hardworking and extremely polite. My official go to moving forward for all A/C needs. Thank you Pete!

Came home from work one day to find my place over 90 degrees. The ac wasn't blowing cold air…read more Looked around and found Classic Aire on google. Pete was at my place diagnosing the problem within an hour. He found the part on the outside fan that needed to be replaced and did it in no time and little cost. Pete even went the extra mile and sorted my nest thermostat at no additional charge and I was getting great cool sleep that very night. Pete showed he's trustworthy and extremely knowledgeable. He provided full documentation and saved the day. Look no further for quality air and heat expertise!

Amazing local company. Jeffery was on call tonight when I called that one AC unit had gone out…read more My son and his family are moving in with me today and having no air with a small child and pets was going to be tough. Jeffrey diagnosed it quickly and got everything working. They installed two new units a few years ago and have been fantastic at service and maintenance I highly recommend them. The whole team is great but Jeffery really went above the call today.

Very professional. Ray went above and beyond the call of duty, taking time to explain everything to…read moreme as he went along so that I could understand the how and the why of what he was doing. I highly recommend.

As always, Dash to the rescue. Came out same day and got our AC back up and running in no time…read more Even cleaned the drain lines and checked the refrigerant. Justin, David and the Dash team never disappoint. Great company. The way things should be.

Called Dash on a Sunday morning during the worst of this summer's heat wave because the AC kept…read morecycling off every 30 seconds or so. He said he'd be glad to come over and quoted the holiday rate, (yikes!) then quickly diagnosed the problem over the phone so I could DIY, saving me a bunch of money. The problem? Clogged drain line.

Michael M was absolutely outstanding! He was knowledgeable, professional, and kept me informed…read morethroughout the entire service call. He took the time to explain the problem in detail, what was needed to fix it, and how long the repair would take. I always knew what was happening and what to expect. What really stood out was Michael's genuine focus on customer service. He was friendly, personable, and clearly cared about keeping my family comfortable. While the repair was being completed, he even brought in portable units to help keep us cool. Michael did exactly what he said he would do and completed the work when he said it would be done. His communication, professionalism, technical knowledge, and commitment to his customers were exceptional. Great technician and an excellent representative of the company! I highly recommend this company for any HVAC service needs.

Had McCullough install a new unit in December. Initial techs were friendly, people recommended them…read moreMcCullough provided great guidance on options. Overall we spent ~15k for the unit and install. We haven't gone 30 days without a breakdown yet. Each time it got qc'd, we were told everything was fixed. So far issues have been : - Badly installed drainage leading to water damage - Debris in drain - Refrigerant leak from install - Blown electrical unit. Every root cause was from something done incorrectly during install. We have damaged and unrepaired siding from install, water damaged drywall and paint from the follow on issues. Inspite of these repeated issues from install and failures, each call out for no AC has been treated as if we were calling for the first time and the only proactive communication was for ensuring the city code inspector passed it.