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    Albertsons

    3.2 (142 reviews)
    ModerateGrocery
    Closed 6:00 am - 11:00 pm

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    Piece of plastic found in deli salad
    Kelly S.

    Since this is a grocery store in Calabasas, the high prices aren't shocking... but to find plastic in my salad definitely is. I also purchased a box of frozen mini quiches and I guess assumed that I didn't need to check the date... this was two days ago (May 17th) and the expiration date was in February...

    Google Reviews of Albertsons Pharmacy

    This is a review for the Pharmacy and one specific pharmacist (skinny, white dude--yes, I said it because he is rude and I have to wonder, given some of the other reviews from POCs), Spencer Brown. I went to Urgent Care today at 10:30am. When I was discharged at 11:00am, the doctor told me that I had 3 prescriptions that he would call into the pharmacy right away. Cool. Albertsons is NOT my preferred pharmacy but it is in the same city as my neighborhood whereas my preferred pharmacy is not. Seeing as how I was at Urgent Care, I just wanted the medicine quickly. Since it usually takes some time to make all of that happen, I went home and took a nap after my appointment. I had another appointment that afternoon and decided to stop by Albertsons pharmacy on my way to grab my meds. I thought my plan was pretty good. How wrong I was. Never again. At 3:50pm, I stand in line and wait my turn. When I'm up, I ask for the medicine. The cashier looks. She can't find it. Asks the pharmacist for an "urgent fill". He tells her it's going to be 30 minutes she repeats the message to me. Out loud, I say, "Oh, I'm surprised by that." The pharmacist hears and retorts, "Well, you shouldn't be." Yes, yes, it was a retort. Feel my blood pressure rising right now after his comment. The cashier wasn't rude and neither was I. I wasn't yelling. I wasn't angry. I was bewildered. My Urgent Care visit discharge was at 11:00am. This was almost 5 HOURS LATER. It still wasn't ready and, when asked about it, it moves to the "urgent" category, delayed for another 30 minutes--which I didn't have. This dude, who is an absolute BLOWHARD with zero, ZERO customer service skills, proceeds to medically mansplain how the process works. Our conversation goes a little something like this. Him: You shouldn't be surprised because unless you call it in and tell us its urgent, it goes into a queue of a couple hundred people and we get to it when we get to it. Thirty minutes to fill 3 prescriptions is like really fast. Me: Umm, so you're saying that I, as the customer, had to call in? I didn't know I had to call it in as urgent." In a moment of sheer, unmitigated condescension, walking backwards as he walks away shrugging his shoulders, he offers this final retort, "well, now you know." I have never wanted to go SCORCHED EARTH on someone so much but I did not have the time. I did ask for the Manager--who was off-duty--and got the number for Corporate CS. Spoke to a lovely woman on the phone but, since I was in the car, of course we were disconnected before I could finish the complaint call. A few things to mention here-- 1). If I had walked into the pharmacy at 11:05, I could see him being annoyed that I would expect my meds to be ready. Again, 5 hours later, this was not the case. 2) I.went.to.URGENT CARE. I didn't forget to call in my acne medication. There's no internal expedition process? Wild. 3) If the Urgent Care team had forgotten to call it in, again, it happens and I can almost promise is THAT were the case, I would have told upfront. UC did not forget. They called it in when they said they would. Albertsons apparently did not make the connection that it was an "urgent" request when an Urgent Care facility called it in. 4) Speaking of calling it in, according to dude, while he was doing his best to shame me, I had to call it in. The implication is that it was MY fault my medication wasn't ready. Ummm, no. I didn't treat myself. I certainly don't have the ability to call in any medication nor any RX forms from the doctor. 5) His language that I "shouldn't be surprised" is ridiculous at best as it does not match the explanation. Instead, it assumes that what he is explaining is commonly-held knowledge. The average person knows and I am the anomaly. Pretty sure most people do not. Plus ... 6) The information he shared wasn't even relevant. He basically gave me a BS answer from start to stop, adjusting the timeframe to suit his needs. I think the UC facility did call it in. It got buried (which happens) and when I showed up, it was easier to speak to me like I'm an idiot and pretend that doing his job was doing me a favor. Do I believe that filling 3 medications in 30 minutes is fast? Sure. Again, if I had showed at 11:05 and been huffy, I could see him sharing that information. 5 hours later, um, no. So, to recap, if I were to end up at Urgent Care again, according to this fool, it is MY responsibility call in the medication as urgent because there apparently is no way to make that natural connection from the UC staff themselves. That, like, people in Urgent Care need their meds a little more urgently than, "we get to it when we get to it." If you Google Albertsons Pharmacy, the average rating comes up as 2.5 stars. I absolutely see why. I am going to get my medication. I will never, never, ever patronize (ironic choice of words) this pharmacy again.

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    Review Highlights - Albertsons

    During the Woolsey fire they have been so kind and generous to the community.

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    Erewhon

    Erewhon

    3.6
    (658 reviews)
    0.6 mi
    $$$

    Overall? Don't listen to the haters. This place is great. Yes, the prices are aggressive, but…read morehonestly, it's worth experiencing at least once. Go when they open, grab the bacon, order the Strawberry Glaze Skin Smoothie, sit outside, and lean into the absurdly California lineup of flavors and ingredients. Everything feels polished, fresh, and a little excessive in a way that somehow works. It's the kind of place that knows exactly what it is and commits fully Parking? Lot. Easy if you go early My top items: Strawberry Glaze Skin Smoothie (5/5): Almond milk, strawberries, banana, avocado, dates, maple syrup, collagen peptides, sea moss gel, and coconut cream sounds like something a wellness influencer invented during a spiritual awakening, but somehow it absolutely works. Yeah, twenty dollars for a smoothie is borderline criminal, but this thing tasted incredible. Creamy, rich, naturally sweet, and weirdly luxurious without feeling heavy Beeler's Hickory Smoked Bacon (5/5): Wow. Easily some of the best bacon I've had in a long time. Perfect balance of smoke, salt, sweetness, and fat with edges that crisped up just enough without drying out the center. You could actually taste the quality of the pork instead of just generic salt and smoke. Simple, dialed in, ridiculously satisfying

    Very disappointed with the customer service at this Erewhon location…read more Erewhon charges premium prices, so customers reasonably expect both high-quality food and attentive service. Unfortunately, that has not been our experience. Over the past year, I have frequently shopped here with my young son, who often needs to be held rather than sitting in the cart. On multiple occasions, I have arrived at the register carrying him, with my own reusable bags clearly visible, yet the cashier and other employees have made no effort to help bag the groceries. They simply stand by while I balance a child in one arm and pack everything myself. Today, my wife had an equally frustrating experience. She was waiting in line at the hot-food counter with our son in her arms. When it was her turn, the staff ignored her while customers behind her called out their orders and were served. She repeatedly tried to get the employees' attention but was overlooked. At checkout, there were two employees working at the register. Once again, neither offered to help place her purchases into her bag, despite seeing that she was holding our child. This is not about expecting special treatment. It is about basic courtesy, awareness, and customer service--especially from a store that positions itself as a premium shopping experience. Erewhon should seriously review how employees at this location are hired, trained, and supervised. Basic etiquette and attentiveness should not be too much to expect. Very disappointing, Erewhon.

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    That price though?!
    That price though?!
    Nov 2025 drink of the month. Ew! Tasted like medicine.
    Nov 2025 drink of the month. Ew! Tasted like medicine.
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    Bristol Farms

    Bristol Farms

    3.8
    (448 reviews)
    3.8 mi
    $$$
    Grab-and-go
    Catering service

    I love coming to Bristol Farms! They offer a variety of delicious and fresh products. The gentlemen…read morein the meat department are always so nice and I have only been met with smiles every time I have gone. They have delicious smoothies! The cleanliness and organization provide a calming shopping experience. I would have loved to give 5 stars but my experience at the juice bar is almost always less than pleasant. There is a young woman with a piercing and very full lashes that is very rude. I understand that if she is making drinks to wait but when she approaches the register she doesn't even say hi. She just stares at you. She also ignored the customers behind us. When handing off drinks, she doesn't say a word so people aren't sure of whose drinks they are. It's the only part of the store where the workers aren't as approachable.

    Been coming to a Bristol Farms since a kid in the 90s first location in Pasadena and now that I'm a…read morehomeowner in the valley I was pleasantly surprised that there was a location just a couple miles away. Been here a few times now and it's been great other than the usual stares I've grown up with. That doesn't bother me. What bothered me today was the first time purchase of just a couple steaks from the butcher. One dry aged and one tbone. The dry aged was fine. My issue is the tbone. What I saw in the butcher display showed the usual two cuts on the bone. Going home I found that the Filet part was cut and missing. If that's the case I would have just gotten a NY strip. I am disappointed in that and was never something I grew up with and expected from a market like BF. Next time I am there I will be saying something and want to check and see what exact cut I am getting. Thank you.

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    Gelson's Calabasas

    Gelson's Calabasas

    3.6
    (195 reviews)
    5.0 mi
    $$

    Gelsons is your typical over the top expensive grocery store. They have the most delicious cookies,…read morebread, pre made ready to eat meals. Everything is in sections. ( cheese, wine, bakery items, sushi, hot/cold foods) Everything looks so good. They sell Celic bagels in the hot section at $10 a piece. If you dont know what a celic bagel is, let me tell you. Its a stuffed bagel topped with butter, garlic, cheese. Gelsons does not make them in house. They are delivered from LA. Calabasas is one of 5 Gelsons that has them. I took 2 home and baked them. They were so good. Gelsons is great for special occasions. Lots of good stuff. Expensive stuff.

    Oh it's getting worse. Sky high prices. The meat quality and seafood is horrible. Wolfgang Puck is…read morenot there now. It's now Gelson's pizza. Fruit is horrible and overpriced. Employees COMPLAIN BITTERLY saying they are price gouging and won't hire baggers. The employees no longer look high end, they wear sloppy t-shirts and are clearly unhappy. The deli food which used to be top tier is really awful. No more carving cart - it's never there. Service is slow and they clearly don't care. Now all this expensive Japanese stuff no one wants, poor quality and a huge Japanese toy machine. Disgusting. Kids are allowed to rule the store after school. I saw some teens just walk out with chips without paying. The guard did nothing. The managers complain. We need a new Gelson's like it used to be.

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    Gelson's Calabasas
    Gelson's Calabasas
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    Ralphs

    Ralphs

    3.0
    (149 reviews)
    3.3 mi
    $$

    One of the reasons I come to the Commons in Calabasas, is to visit a dining location or two…read more Sometimes, I stop by the Ralphs at this location to pick up something before going home. I can easily say, hands down, this is the cleanest and most spanky looking Ralphs. And I have been to a lot of them. The floors are spotless and shining. The aisles are spacious and not over clogged. All the displays are neatly arranged, with all the products polished and dust free. The lighting is perfect. See my pictures. Everything is sparkling and looks new. And a polite and helpful staff. Compliments to the General Manager and the team for doing such a superb job at this store. It is really a WOW place to shop.

    Racist employee. I went there last night to get flowers for my mom on mother's day. Keep in mind, I…read morewas going to go purchase these things. I grab a paper bouquet holder and an older woman to who was in the self checkout area stares directly at me in a mocking tone and says "Ya know you gotta pay for that right." And I said I will, and she said alright in a mocking sarcastic tone. First off, what warrants you to think I am not going to pay? You see a customer browsing? And you say something like that? It is incredibly dehumanizing and disrespectful. When I went to checkout I could tell she was embarrassed and didn't stare at me again. I am not coming to this ralph's again. What happened was disgusting.

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    Flowers for valentine's month
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    Pavilions

    Pavilions

    2.9
    (144 reviews)
    4.5 mi
    $$

    Went to this store for the first time and was very pleasantly surprised with the polite and…read morefriendly customer service by Monica and Martha. Both of them were helpful I appreciate their professionalism

    I had a very frustrating experience at the deli/hot food area today around 5:30 PM…read more When I arrived, an older employee was helping another customer, and there was someone else waiting in the hot food section. I stood in the sandwich/deli area for several minutes with no acknowledgment. Since no one came over, I walked to the hot food side where the employee was already assisting others. After finishing with those customers, the employee looked directly at me and then walked away to do other tasks without saying a word. No greeting, no "I'll be right with you," nothing. A second, younger employee came over and also failed to acknowledge me, even though I was clearly standing there waiting. Shortly after, another customer approached. I saw her arrive after I had already been waiting, yet she was helped before me without any explanation. I continued to stand there, still unacknowledged, until I finally had to speak up and say, "I've been standing here." At that point, I was told the other customer had been there before me, which was not accurate based on what I observed. The entire situation felt disorganized, dismissive, and honestly very rude--especially since I was standing there with my daughter the entire time. This could have easily been avoided with basic communication. A simple acknowledgment or a clear system for helping customers (like a number system) would go a long way. Instead, it felt like customers could be ignored and skipped with no accountability. Very disappointing experience.

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    Hello kitty birthday cake.

    Albertsons - grocery - Updated June 2026

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