I don't usually shop here, but I bought a drink and thanks to pregnancy needed to make a quick restroom stop. What I walked into felt less like a bathroom and more like a crime scene that hadn't been investigated in days. Sticky pee on the seats, a smell that lingered, and toilet paper everywhere. Meanwhile, people are buying groceries from this store? I understand things get busy, but having someone check the restrooms hourly would save future customers (and their noses). Clean bathrooms shouldn't be a surprise feature. Thanks, A concerned, slightly traumatized, pregnant shopper read more

This Albertsons is so underrated. The produce is great and the employees are happy and it's a great stop after my work out, when I really need . They even have cherries tonight and aren't they out of season? Well, you can find them here! The parking lot is not crowded and it's easy to find a spot. The employees are very sweet. read more

Went here for snacks and beverages while I waited for my pizza I ordered. I like that they don't lock up the booze. The cashier didn't offer me a receipt tho. He only offered a receipt to the guy in front of me.. odd. read more

I was shopping at Albertsons and asked for my favorite meat cutter named Jacob and I was told he was let go by Michael who is the assistant director of the store , I was shocked ! What a shame and mistake , Jacob was so helpful to me each visit with a great attitude. I will not be going back to that store since I heard this. read more

The cakes are great here! Both Laguna Niguel and Dana Point locations. My new go to for birthday cakes!

This poor grocery store is old, and overpriced. The fresh produce area leaves a lot to be desired. Very little organic selection. I wish this local DP store had more fresh food to offer. read more

Nicest people in grocery. I am an employee, bur also a customer. This is the best grocery store in the area!

Ok, I had to update because not are they not refunding my 60.94 they put in two amounts for 48.66. I have to shut down my account to get rid of them taking, putting in my account willy nilly. read more

This store has gone from bad to WORSE. Its a mess, crowded and understocked. UsualIy only one checker, mostly self check., No box persons. I don't usually shop there but yesterday was in a hurry and it's close by. Checker was too busy talking to his co-workers, and asking for a break. He did not greet me or even acknowledge my presence. Checked out my large, heavy item order (which I packed myself) without ever speaking a word. After I inserted my card I left without even waiting for my receipt. RUDE RUDE RUDE!!! read more

My bike was stolen in front of the store and Richard the manager could care less. Ive been using the pharmacy and he store for 25 years I asked the sheriff to loo at the video and please help me and all i got was excuses why they can help with the video or the theft read more

Karina is so helpful. We have known her for years as she is a faithful and dedicated employee at Albertsons. She is friendly and social and makes our store feel like small town comfort. read more

It's just not a good store. Seems they often don't have what I can in for based on their own website or circular. Either sold out or they never had it. They don't offer a rain check. Conveniently, they don't run out of more expensive alternatives. They don't have the turkey in their add. Mysteriously, they do have some for about 3 times more. Evidently, don't even carry the soup she saw on their website. Google "Bait and Switch" Shop elsewhere and have a Happy Thanksgiving read more

The cashier this morning in checkout line 1 was rude. She was older with brown hair. I had a basket and I asked where I should put it. She gave me a bitchy stair, didn't say anything and pointed at the front door. She then gave me my receipt and said nothing to me the whole time. If you hate your job quit!! Horrible customer service. read more

Great store, but the cute guy with the mustache at self checkout is very distracting. My mouth starts salivating every time I see him and I always forget what I am going to buy read more

I want to update the review I posted about this Albertsons. In the time since I posted it, I have spoken to 3 different people including the overall store manager where this took place and today the district manager. I want to stress how professional and understanding they all were about my complaint. The situation should never happened or been handeled that way on Saturday, but the way it has been adressed since has been refreshing. I applaude eveyone I've spoken to in the last couple days about this for taking my concern seriously. Thank you for that. My wife and I appreciate it a great deal. read more

I usually shop Albertsons when I'm home so I pretty familiar with their set up. We stopped by to fill our hotel fridge with goodies to snack on... this particular store is less than a mile from the beach... it's a old store in need of updating in the Deli area. I ordered a couple of sandwiches, mine were good but I over heard a employee tell a customer if she wants toasted bread to go to subway across the street.... I didn't realize that Albertsons deli's don't have fountain drinks until I started looking for one..... this store could make a killing on anything cold during the summer and anything warm during the cold raining season. I found a cold box with a bottle of Coke, and a big bag of chips so I was good.... but just think if they had a variety of items similar to these ready for customers each day that they could grab & go! $$$$ for the store and convenience for the customer! Store is small at least it feels that way, maybe it's the design or the age.... but it's clean and you can pretty much find what you need... read more

This review is solely for one of the employees whose job it is to collect the carts and bring them back from the parking area to the Albertsons store at Del Obispo in Dana Point: White man, dirty blonde, looks like a middle-aged surfer and always wears sunglasses. Might be on the spectrum or have had a head injury at some point. Anyway, yesterday I went to Albertsons to pick up a prescription because I am miserably sick with COVID. Let me repeat - I already have Covid. Now, because I didn't want anyone else in the store getting Covid from me, I wore a mask. Not to protect ME, but to protect YOU. As I walked towards the entrance, I passed by the cart collector with the possible learning challenge and when he noticed me and my mask, he very audibly started coughing. I ignored him in the off chance his little performance was actually just the weird way he coughed, plus I already felt like crap, had a headache and no energy to deal with this idiot. So I got my prescription, (and let me say the pharmacy gets 5 stars as they are always friendly) and headed out to my car. Sure enough, the dimwitted blonde cart-collector man saw me and suddenly started coughing again. Really? Do I need this shit from some cart man-boy when I already feel horrible. If you are at your place of employment and mock customers who are wearing a mask to protect others, then someone needs to sit this guy down and explain how he represents the company while he wears their name badge. I don't care what your stupid political point of view about mask-wearing is. Seriously, who cares? But when you are at work and mock customers, well, that's how you lose customers. Albertsons, do better with your employees. read more

Anthony is a great cashier and super friendly. He is also very helpful and funny. I will be returning to this location.

This place is just a rip off, period. Crooks without a conscience. I just spent 15 dollars on a solid piece of gristle. The butcher who packaged that should be fired. Of course, I spent 60 bucks for wine, potatoes, sour cream, chives, everything for a lovely dinner. I am left sick and angry and stuck with the bill. They advertise products on InstaCart but 1/2 the items aren't in stock so they are BAIT AND SWITCHING anyone who uses Instacart. To add to their sliminess, they add 2-4 bucks or more on every food item that you buy using Instacart delivery!! So in Dana Point where most folks are retired and elderly, they are PROFITING OFF THE DISABLED!! I DO NOT recommend this store for anything. read more

I'm so sad i ALWAYS Recommend Albertsons bakery to everyone and i even used it on my wedding. I went to get a birthday cake and i guess there letting anyone in the bakery to make cakes now..... the frosting was hard as a rock and no one wanted to eat it at the party.... The cake was embarrassing i wish i made one myself. read more

Albertsons - a birthday cake in a box - Grocery Near Me - Dana Point, California

We had the best experience here. The deli manager Nathan made us feel like family and gave us the best recommendations on meats cheeses and pasta salads made by Albertsons. He is the best, extremely professional, very knowledgeable and always makes us feel special. We come to Albertsons twice a week now to see Nathan and get his recommendations for deli meats and breads and pasta salads. He is truly incredible. We love this store. Thank you Nathan for making this store and our neighborhood feel extra special. You are number 1. read more

I just went in for some energy drinks in the morning and while standing in line the cashier, Karina, was making hateful jokes about transgender people at ~9:45 am with a customer in front of me. They were previously having a conversation about the right to die laws and Karina without no prompting says, "at least we can still call transactions trans, a couple tr*nnies". she seemed to be in a managerial position giving instructions to others. Is Albertsons an equal opportunity employer? Is Albertsons a workplace that promises no discrimination? Not at this location. read more

First of all, I'm surprised that I would leave a Yelp review for any type of chain grocery stores, except for Gelson's which I truly love. However, I had the most unexpected and surprisingly outstanding experience at this Albertson's. I was looking for a 7 layer dip that I needed for a dish I'm making tonight. I'd asked my roommate to pick up a couple of containers yesterday. She checked 4 stores and they were out. I'd heard Albertson's had a good one so I called up the store in Dana Point. Much to my surprise, Richard, the manager answered the phone. What?! Usually a cashier or service associate answers. Anyway I asked him about the dip. He then asked if I wanted their in-house freshly made dip or the ready made prepared one. Wait. What!? You mean I have a choice? He said they were out of the prepared but would see what was in stock, He came back 2 minutes later and asked if I wanted the small or large containers. I was really getting happy about the way the call was going. He said he'd hold them for me under my name. These were not big ticket items but he went above and beyond what most stores would do! Anyway the items were there for me, saw some other great items too and thanked him for this stellar service. And I told him I'd post on Yelp. Yes, this guy gets it!! I'll be back. read more

Very disappointed on Albertsons bakery in Dana Point (Del Obispo and Stonehill). I ordered special cupcakes for my class to be ready this morning at 7 AM. I went in the store and I was told the decorator doesn't come in until 8:00 am, of course, order of cupcakes were not ready, not an apology, the person said I don't know why they keep scheduling it for pick up at 7:00 am, if they don't start to work until later. Not a sorry, we'll make it make it up to you or anything similar very disappointed because they were special cupcakes for my students. I ended getting leftover cupcakes from a table read more

Once again, I have another problem with the cashier, Karina. She holds up the line talking bout her personal and continue talking after the transaction. I had to be at work.. I was running late. She is also disrespectful to her help.. is she management? Because she sure acts like it. I've seen her make a bagger twice. I rather wait in a long line that has huge orders then go through hers. She needs to stop being disrespectful. I'm tired of complaining. Please do something! read more

What are you guys going to do about the cashier Karina?! Time and time again she is rude to the employees and keeps talking about her personal life. Not to mention she holds up the lines and complains that no one is there to help! Maybe if she didn't talk about her personal life to customers like they are her therapist this store can get customers out more quickly instead of pissing everyone off including the people she works with. I've been shopping here for years and nothing has changed! read more

Nice, Clean, well stocked store. No help! This has been an ongoing issue for a long time. 2:30 pm Wednesday afternoon. ONE checker, no box person. Checker never spoke at all and acted like he'd rather be anywhere else. I unloaded, packed and loaded my own cart with a pretty large order. No offer of assistance either. Did I mention I'm an old lady??? Next time I'll drive the extra ten minutes to Stater Bros. read more

So frustrating when you frequent a grocery store like Albertsons on Del Obispo, and you inform the manager there are people without masks on and the manager does nothing about it. It's no wonder more people drive further to go to Ralph's and Gelsons. Last time my friend will shop there. I would give no stars, but we have had nice cashiers. read more

Total BS ‼ I make a special trip to pick up some needed items & the store is closed early‍‼

I never knew how bad of reviews this place had but I've never had a problem with anything and I feel bad that their is such low ratings. Throughout the covid pandemic they have been really helpful and I've seen it busy a couple months ago they had every cash register open and trying their best to help every person. They always wear masks and are so friendly, I believe they should have higher reviews! Good luck you guys ur doing a great job! read more

I usually go here because it is a convenient location, however after today I will not be back. The employees stood by, and even encouraged, another customer who was harassing me. They were quick to jump behind the other male customer when they assumed I was wrong, however once it was clear he was acting inappropriately they were silent. I should have waited for the cops to show up, but I did not feel safe being there anymore. Disgusting and juvenile behavior from the employees. It was clear this situation would have been handled much differently if my husband was there, and that is unacceptable. read more

Manager went out of way to get me what I was looking for! Thank you Richard Penn! Will definitely come back for his customer service !

So I've been using this pharmacy for a few year's now but enough is enough. Always rude and i gave the benefit of the doubt cause we all have bad days. I called last night to find out about my prescription and the young man said that they were short handed and to call in the morning when they open. So i called this morning to be told to call back in 30mins so i did. Them She said She hasn't had time to call my insurance to find or why it wasn't being covered. She told me she couldn't be on the phone with the insurance and help customers. What???? Am i not a customer???? I'm out of my medication.. I didn't say all that but this is how I'm feeling.. Bottom line I'm finding a new one...... read more

This is the worst Albertsons by far anywhere!!! It's like they all hate their jobs and every customer that walks in. I literally live across the street from this store and will never shop there again. You are never greeted by anyone, ask for help and they are so put out that you have stopped them; never are you taken to the item in question just told where it might be I am done with this store why should I give them more of my money to be treated like this The service and friendliness is superb at all Trader Joe's I might have to drive further but it is worth it to have a better shopping experience. read more

Every time a walk in this store, and it's a lot as I live across the street, there is 1 checker only and a long line to buy anything. Only reason I gave 2 stars is they have moved some people around lately to not have such depressing clerks. Please hire another checker or install self checkout. There is a Ralph's further up the road that honestly takes me less time to drive there and get what I need then to go across the street! And it's a much cleaner, modern store. read more

I've been shopping here for 10 years. This is the greatest grocery store on the planet. Their produce is amazing! Beautifully displayed and always fresh. Im floored at some of the bad comments I've read, because the greatest part of this store are the employees! Everyone is so nice and helpful. It's a family feel here. You don't feel like a number. I've nicknamed the employees "my stuff animals" because I love all of them and look forward to seeing everyone one weekly. read more

I have wondered why, for such a long time, has this one lady employee who works in the deli dept at the Albertson's store on Del Obispo St. in Dana Point, always acts like she has a chip on her shoulder , why such an attitude ? I know that maybe it's due to something that happened in her life , but why is she so quick to always have a negative comment and/or twist the meaning of what is said sometimes ? She is older and maybe not feeling very well perhaps ? I'm not mentioning names here, but anyone who has talked to her more than once has already noticed this problem. read more

As far as grocery stores and pharmacies go, it's just ok. Come here from time-to-time because family lives nearby. They do have a Redbox. read more

Albertsons - This Albertsons has Redbox - Grocery Near Me - Dana Point, California

This place sucks. Always long lines. The 15 items or less lane is a joke. Probably 1 out of 5 people actually have less than 15 items They do keep it clean I'll give them that. read more

This location smells really weird. Especially near the produce... And as Mark Cuban says, for that reason I'm out. read more