We walked in here on our way to San Diego. What a clean store and a big selection. They had a Bogo…read morefor 50% off on the second pair, which was exciting. We had Sydney who was incredibly helpful and super patient. She let us in every direction and gave great recommendations. You guys need to hire some more people like her! There was a pair of shoes that I really liked off of the wall. Edward spent his time also and found the shoe that matched the poster. I was quite impressed with the. Customer Support and Service they both provided. Kudos to you for keeping employees like this.

Great deals to be found when shopping at the factory outlet. I like the selection of running and…read moretraining shoes, 880, 1080, Fuel Cell Rebel, Super comp trainers. The staff is always friendly and checking to see if you need anything.

Cole Haan is one of my favorite stores at The Outlets in San Clemente…read more I like their work shoes and boots. They are stylish and cute. They also carry really nice coats, handbags, and backpacks. Customer service is awesome, and the workers are friendly. They help locate sizes for you.

Always worth stopping in to see what comfortable shoes are on-sale that day. Were greeted warmly…read morewhen first walking in, and as normal, went to the back of the store for the clearance area. A new selection of recently liquidated sneakers from the non-outlet stores had just come in (so had plenty of colors and sizes to choose from), and we ended up picking up a pair for me and one as a gift. We were reminded by the associate that clearance items can not be returned. Also note that Cole Haan often has special offers through your credit card (e.g. $30 off of purchase of $150; 10% off total purchase)...just need to activate that offer through the CC app and then use that same card to pay for purchase...the rebate will get deposited as a credit to your card a few days later.

Called 5 times and spoke their intuitive dumba** "smartbot just to get told it can't help me…read moreeither.. I just wanted to call and asked if they had a shoe in my size. No answer. I called at 5:54 on Sunday 5 TIMES! so whoever was working the front desk. Gon ahead and write them up It's actually ridiculous how bad customer service has gotten in the last couple of years. Great job on the first impression at this location footlocker.

Staff: Wow, the customer service here was really impressive…read more Unfortunately, I don't have names but it was last night around 8pm. Everyone greeted us, helped us with sizing, and was all around nice. Quality: This store is large with a ton of selection. Value: I was very excited to find a pair of shoes for $20 cheaper than offered on the Nike app. So in my eyes the pricing was very fair. There were several other shoes in a clearance area that had a nice price drop. Overall: I was very pleased with my visit. The staff was very nice, the store was clean, and there was a lot of selection. I would definitely come back again.

While exploring Laguna Beach, we found this shop! Since Havaianas are my favorite, most comfortable…read moreslipper, I had to stop! We were greeted by Alex and Fernanda who were so friendly and helpful! They helped us find the sizes we needed AND my favorite part, they also helped add bling to my slippers! I LOVE THAT!! This place is small but AWESOME!! I'll have to come back with my girlfriends! They're gonna love this place!!

This Review is for Newport Beach Fashion Island NOT Laguna but since there "is NO Yelp listing" for…read moreNB or Fashion Island here you go! After being a long time Havana's customer for the last 20 + years today was a real LET DOWN. * The b**** that ran the NB store this afternoon was rude/ obnoxious & condescending to say the least! ! ! Brick and mortar are struggling Havaianas if you haven't noticed & you just lost a long term customer today on your brand. You might want to consider the quality of retail folk you hire in the future when selling plastic/ rubber high end footwear! Adios! Marc. . .

I frequent the Marmi shoe store in Corona Del Mar. The ladies that work there are terrific…read more Victoria usually helps me and she has amazing style and will frequently pull out a pair of shoes I didn't see or ask for that turn out to be just perfect for the outfit where I'm needing new shoes. I am so appreciative of her product knowledge and customer service. When you walk in it feels like you're an instant friend. They have a great selection of shoes and especially stylish looking athletic shoes that are so comfortable for running around town. I am very thankful on this Thanksgiving weekend for Victoria's ability to style my outfits with great looking shoes!

The service is wonderful! They have a phenomenal selection of cute and comfortable shoes, that…read moreincludes slim and wide widths. They have great travel shoes too! I'm a big fan!

Absolutely, undeniably the best shoe ever purchased or worn. A work of art. Well worth the price…read morefor what no doubt will be once-in-a-lifetime comfort, enjoyment and style. Not sure what looks best? Count on the service of your shoe stylist here. Not salespeople, but genius at helping you find your style fit. Be not afraid. No pressure with great style upside reward. No doubt will be wearing your purchase not only in 10 years but proudly today. Will not hesitate to return and get another pair as soon as possible.

Think Carrie Bradshaw of SATC, and you'll remember her love for Manolo Blahnik shoes! It's about…read moretime that they finally opened a West Coast store! Very inviting and welcoming, I was immediately acknowledged when entering this special store! The displays are impressive! I've been wearing this brand for decades. My favorite shoes styles, Susa and BB, are classic and well made! So thrilled that they have arrived at South Coast Plaza! The sales team are ROCKSTARS in treating their customers with charm and delight. Very professional and friendly! And as pricey as their shoes are, you'll reach for them again and again! They are worth every penny! Beyond beautiful designs! Highly recommended! Overall, I had a pleasant experience! Welcome, Manolo Blahnik!!! And thank you!!!!

From the minute we walked in we were greeted and felt welcomed…read more Hector was amazing with my picky daughter from start to finish! Kudos to Hector because she's hard to crack! My daughter will be absolutely beautiful in her new heels on graduation day! Thank you for an amazing shopping experience with exceptional customer service! Alex was also amazing at checkout! You guys rock, keep up the good work! We will definitely be back to this location in the future. 10/10 recommend this store!

Let's face it, I'm a sucker for those red soles! I've been wearing Louboutin shoes for decades, and…read morewhile they're not known for comfort, they're so irresistibly beautiful! Be warned, they are super pricey and considered high fashion! I am always impressed with their quality and designs. They're very well made. This store location is amazing! Shoutout to the sales team for professional, friendly and helpful customer service! They go the extra mile for their clients! I love the store layout and displays! And while I don't frequent this location often, it's always fun seeing the shoes! Highly recommended! Pay attention to their return policies! Overall, the designs are fresh and appealing! Very inviting displays!!!

I had such a wonderful experience at Dior! Jaq was incredibly kind, friendly, and helpful. She took…read morethe time to help me find the perfect shade and made sure I got exactly what I needed. I'm very happy with the service and truly appreciate her help. She made the whole experience so pleasant and enjoyable. I will definitely be coming back. Thank you so much, Jaq!

I've been shopping here for a few years and the customer service has definitely gone down. I think…read morethe sales associates strongly believe they are above the clients, and act so. Need I remind everyone- sales associates earn commission based on what clients buy. It's safe to say after 3-4 years of consistent Dior shopping, I've found another designer that meets my quality and service expectations.