I wrote a review on 7/25/2012 and came back to write another. I had another appliance issue that required the expertise of All Appliance Experts and I think another encounter deserves another review. I'm happy to report the second experience was just as good as the first. They are friendly, know their stuff, and do what it takes to get the job done. All of that at a fair and reasonable price (as reasonable as appliance companies allow these days with their overpriced components anyway)! Mike knew right away what was wrong with my washing machine and sure enough, I haven't had any issues with it since. He goes out of his way to make sure customers are happy and that's all it takes in my book to recommend him to people. Call with confidence and work with them on scheduling - it's worth it. read more

Mia and Mike are quite the power-couple. Mia was very professional and friendly when scheduling and worked extra hard for us after she heard about our bad experience with another repair company for the same issue. They're in UTC but came after hours to Eastlake to first diagnose the problem with our refrigerator, and then again a few days later to replace the part. Mike is very knowledgable, professional and efficient. Glad our fridge is working again, just wish I would have gone with them in the first place. read more

Packing on another 5 star review. Mike just left after helping me get my Kenmore dishwasher to drain. Minor fix needed and he handled it quickly and at a very reasonable rate, cleaning up after the bungling job I had done in pulling the thing out of the wall. He came same day on a Sunday which I really appreciated. read more

"As good as it gets!" would be the best words to describe the works of Mike and Mia at All Appliance Experts. I have a Samsung refrigerator (roughly 3 years old) that was simply not cooling and I referred to Yelp for a good appliance repair person. Lo and behold, All Appliance Experts came out number 1, even in the Poway area (they are located in La Jolla). I talked to Mia regarding my problem, and she basically helped me every step of the way. The customer service was nothing short of excellent. She keeps constant communication with Mike so I get excellent advice whenever he is available. I had some suspicions that the refrigerator was suffering from a leak somewhere. The refrigerator came with a warranty, but I wanted to confirm that the fix was covered under the sealed system, or else I would be spending upwards of $800. After all the communication, I finally had Mike come over to do a preliminary inspection. He was very timely and helpful, and advised me that there was a leak in the sealed system. Of course, the 5-year warranty would cover the leak. Long story short, Mike and Mia have been extremely helpful, and I would like to thank them for all that they have done. The service fee is very reasonable ($30), compared to some others who charge ($70+) just for walking in the door. He is a very busy guy, but is willing to work with you. All Appliance Experts deserves my 5 Star Rating for such a wonderful experience and the 4.5/5 star overall rating. In the end, I would highly recommend AAE to anybody that needs repair of a refrigerator or other appliance. read more

Couldn't be more impressed! Mike went above and beyond to accommodate my work schedule, making his first visit to my house well after the time most people have had dinner and are getting ready to call it a night. He very quickly diagnosed the problem with my dishwasher. He had to order a part and said he would probably get it in a couple of days. Since this was a Thursday night, I didn't expect to hear from him again until the following week. Imagine my surprise when he calls me on Sunday morning saying he has the part and can be at my house in 10 minutes if I'm available. He was in and out pretty quickly, everything cleaned up and good to go. I couldn't be happier! Thank you Mike for the stellar service! read more

We had a grease fire in the same oven last night. I called Mike thinking it was another wire that caught on fire. When I found out what it was I felt stupid. Mike didn't even charge me one penny for the visit.. Not many businesses would tell you that their time is free, or at least I've never came across one. I only hope Mike and his business model is a glimpse of the future. read more

Outstanding! Simply the last appliance repair pro you will ever call. Mike S has been to our house a half dozen time since I first found him fixing everything from dishwasher to oven. Reasonably priced, thorough and very professional. read more

I'm seriously questioning how useful Yelp is right about now. I think in the future I'm going to read the 2-3 star reviews and give them much more credence than a whole raft of 5-star reviews. People can feel pressured to post a great review. I had a repair done and I think it cost about what any much larger, better organized repair service would charge, maybe slightly less. I googled on the part they installed and found that it was marked-up by about 30%-50%, depending on the source. That seems high to me, but maybe it is typical. I don't know. The repair itself didn't take much time to make. Scheduling was a nightmare, however. I think that getting excellent Yelp reviews has probably increased their business and they're a victim of their own success. Maybe the owners should think about taking some of the criticisms to heart and try to figure out how to improve. From my own experience, they're not unwarranted. I am giving 3-stars because my problem was fixed but if I could break it down further I'd probably do something like this: Customer service: 1-star Price: 2-3 stars -- I suspect it wasn't all that awesome Results: 5 stars (problem is fixed) read more

No more camping in with paper plates or plastic cups or hand washing the dishes! Mike was able to repair our washer and save us some $$$. He actually even offered to give me a refund if he couldnt repair it but he tried and tried until he was able to fix the problem. With this said, I definitely recommend Mike, he is dependable and most of all honest. read more

Wow, right after he fixed the dishwasher, water spewed everywhere and I called Mike back. There was a leak in the hose bc they use plastic instead of rubber. He felt so bD for me(completely unrelated to first problem), he fixed it and did not charge me for it. He has me as a customer for life! Thank you Mike! read more

Thanks Mike. Thought I might be looking at buying a new dryer and you bought me a few more years. (hopefully) Appreciate your quick turn around time to my call a couple of weeks ago. read more

Mike arrived on time which isn't too common if you have dealt with a appliance repair person. He quickly diagnosed the problem and promptly replaced the bad sensor on our dryer all at a very fair price. If we have any future appliance issues, we will be calling Mike again. read more

Came out on a SUNDAY (of all things) to assist my tenant's needs....best of all is MIA, cheerful and BIG FUN!

I made a call to have my dryer fixed. Mike was in the area and was at my door in about an hour. He looked at it and within 30 seconds could see that the door sensor was broken, went to the truck, had the part and was fixed in 20 minutes. 1/3 the cost of a new dryer and not even one load hauled to the laundromat. Would definitely call again. read more

I just had the most incredible experience with All Appliance Experts. I had called another firm 2 days ago to fix a dishwasher that was not draining at a rental property of mine. I left a message, they never called back. After calling All Appliance Experts, a friendly woman talked me thru the problem and it turned out I completely forgot to knock out the water return plug before connecting the hose. OF COURSE it won't drain water, it has no where to drain!!! She also suggested running a cleaner through the system that I can find at a local appliance repair shop and to continue to do so every 6 months to keep it running well. She said, "I don't want to send someone out there and charge you for something as simple as that. Hope you have a great day!" THIS is customer service. While I don't need to hire them today, they just bought themselves a customer for life. I feel confident any other company would have smiled in their head, sent a guy out knowing the simple issue, and handed me a $200+ bill for it. They are amazing =) read more

Mike did such a great job for us with our dish washer. He works all hours of the day from what I can tell and is very prompt and efficient! He knows what he's talking about is all around a great contact to have if anything breaks! Thanks mike!!! read more

I feel lucky finding Mike. It is very hard to find a person to do a perfect job on appliance repair and give honest advice. Mike went extra mile for me by showing up on Friday evening to fix my fridge. All my stuff would have gone bad if he wouldn't showed up. read more

Customer service at its finest. Fridge broke, had someone out, got a quote, searched Internet to see if quote was decent, had a laugh, called someone else. That someone was AAE. I first dealt with Mia. Lovely woman, compassionate, fair. Mike was at my house within 24 hours, good, guy, good quote, good business. Mike was very honest, and that goes a long way in situations like these. He did the work very quick(good thing)Couple days later had same problem (bad thing, not Mikes fault)Mike was out within 24 hours again and fixed the issue (awesome)I HIGHLY recommend All Appliance Experts. So rare to find good, honest people, look no further because Mike and Mia are exactly that! read more

Great experience. Called and Mike came over the next day late in the evening to fit me in. Had my dryer up and running within the hour. Friendly, professional and reasonable. Would highly recommend him. read more

Mike and Mia helped me determine that my microwave was not fixable....short sweet conversation...no selling and even recommended where to buy a new microwave. Took the time to help me, saved me the service call fee, aggravation and time. The five stars is the least I can do to "repay" them...I will definitely call them again. read more

My above-range, venting microwave stopped heating and had a burn smell. Mike came the same day I called, quickly knew what the problem was and gave a very fair estimate. When the magnatron part came in, he came the same day and did the repair. It was easy to see that he really knows his stuff, because he had to take the microwave completely down and apart to repair. He also went above and beyond to fix my faulty venting. Thanks, Mike. You are the best. read more

I have known Mike, owner of AllApplianceExperts, for over 25 years. He has serviced or repaired just about every appliance in my home for the same period of time. Mike is always courteous, professional and timely and does not hesitate to educate the homeowner on what to do and what not to do. I would recommend AAE without hesitation for the repair or service of all major brands of appliances. Dee, La Jolla read more

Mike was professional, friendly, and no-nonsense. Great communication and prompt service. Fixed my dishwasher door quickly and with little fuss. read more

This company is great! Mia is so nice! I enjoy working with them! They always get the job done CORRECTLY! Please don't hesitate to call them when your in need of appliance repairs!! read more

I was very happy with AAE. Both Mike and Govan were courteous and prompt in retuning my calls. They fixed my dryer and trouble shot my washer. They were very fair in their pricing. I would highly recommend them for your appliance repair needs. read more

Second time using Mike and his team. 1 year old Viking Refrigerator stopped getting cold. Mike came same day in the evening for an emergency diagnosis. Had us up and running in about 45 minutes. Very very reasonable rate. Kind and courteous, Mike was very informative and reassuring. Thank you Mike. You are our go to person! read more

Mia and Mike are a great team that worked proactively to poivide us with a same day assessment on a Saturday and had the new part installed by Monday eve! Our Maytag dryer is working beautifully again. Thank you, we will definitely refer you and call upon you when needed! read more

Really nice guy on the phone. He trouble shooed my appliance over the phone and told me it is most likely a plumber issue and to call a plumber first - saved everyone the time and money. If I need an appliance serviced I will be returning. read more

Called Mike with a dishwasher repair need. He was able to squeeze me in that same day. He is knowledgable, courteous and quick. Dishwasher was back to normal in no time. Definitely recommend him. read more

Unprofessional, unresponsive company. Filed a claim with Old Republic Home Warranty because our washer would not drain, resulting in stagnant water that we could not get to. Old Republic assigned us to All Appliance Experts. We didn't hear back after two days, so we called to set up an appointment. No response. Old Republic called several times - no reply. We wasted nearly a week on these people. Why stay in the Old Republic network, if you're not going to respond to service call requests? read more

They must have written all 83 of their previous reviews..... Called these people to look at a refrigerator and got an appointment from 4-6pm on Friday. 6:30pm rolls around (no calls, nothing), phoned them and they claim they only "would try" to come by between 4-6pm. Hope you all have lots of time on your hands, else I would find someone more reliable. read more

The excellent reviews on Yelp are well deserved. Excellent customer service and very knowledgable. What we thought was a leaky dishwasher was really a busted garbage disposal. Spoke with Mia Sunday afternoon, they fit us into their busy Monday schedule. My husband worked with Mia to troubleshoot over the phone. My husband bought the part, and Mike came over and replaced our garbage disposal no problem. He also checked our dishwasher to make sure it didn't have a separate problem. Their prices are reasonable. If we have any other issues, we'll definitely call them. Great genuine customer service is hard to find these days. read more

Mike is the man. He fixed my dryer on a Sunday evening, when other places were closed. Very personable, good to work with, and I would highly recommend him. read more

I have never met these folks, but I love them. I needed my LG dryer fixed and had called another appliance service. The very nice man was unable to fix my dryer because LG would not sell him the parts. So, back to Yelp I went to find someone else. After reading the reviews, I called and spoke with Mia. I love Mia. She diagnosed my dryer problem over the phone and it worked! She said that 90% of the time it is the vent and she was right. Her comment of not wanting to have to charge me a service fee if it could be fixed over the phone was incredible. She saved me money, was pleasant, helpful and concerned. So, who am I going to call if my LG appliances breakdown? Yep, that would be Mia. read more

Mike was efficient and extremely knowledgeable plus his pricing was very fair. I would recommend him in a New York minute! read more

Excellent. Mike came out and looked at our washer/dryer and gave me an honest estimate of between $150 and about $600 bucks - it's a stackable so he couldn't know until he pulled it down. When he did if he'd wanted to he could have said it needed the $600 job and I would have been none the wiser, but he's obviously honest and did a great job fixing whatever was broken for the lowest possible estimate. So yea, nice dude, reliable, and honest. read more

Mike and his son came over to help me with my failing dishwasher -- they were prompt, professional, courteous and quickly diagnosed and fixed the problem! Bonus is that their rates are very reasonable. Highly recommend! read more

All Appliance Experts were great. Mike came out to my home to fix my microwave and he was very knowledgeable about how to safely fix the interior of the microwave and without over charging me for repairs that I did not need. This company is very trustworthy and I would use them again anytime for my appliance repair. Mia who schedules the repairs was also very helpful in getting the service done as quickly as possible. read more

I am a rental property owner, an architect and a general contractor. I have been using Mike services and his team (All Appliance Experts) for the past 20 years and I had NEVER had an appliance he could not fix! First of all you are dealing with real professionals that had the training, the expertise, and many years in the trenches, to be able to fix practically any appliance in any configuration & not only national brands but also exotic international brands. How many people do you know that can say : 'yes, I can fix it' and if not why not, to ANY brand? I have learned that Mike had a background in electro-mechanical engineering, and that probably explains why he can diagnose and assess correctly what is it in your appliance that does not work. the fact that he understands the principle of how and why things work, is an extremely valuable asset ; I have seen Mike take impossible repairs and make them work, even appliances that where already discontinued, saving me a lot of headaches in the process; But also I have seen him explain to me the reason why it was not in my best interest to fix some components, because I would loose money in doing so, even though it was not in his own best interest. How many repair people do you know that will tell you the truth and tell you against their own interest what you should do as if they where part of your family? It is so refreshing to know that you can still find a company with core values such as integrity and honesty. How much is that worth to you? Beside being extremely knowledgeable in their field, add their honesty, reliability, politeness, and humbleness and you find yourself with an exceptional company. So without reservation, I can attest that you will not find a better repair company that is as competent, reliable and knowledgeable than Mike and his team. If you want real PROs that know what they are doing, go with 'All Appliance Experts', you will not be disappointed . read more

Last June I gave Mike a 5 star rating over the installation of a dishwasher. After using it for a few months it stopped working. My first thought was that it was a defective dishwasher so I called him and asked him to take a look at it. He came out the next day and found the problem. It was entirely my fault (let me say that again: it was entirely my fault). He fixed it and didn't charge me. Wow! read more