Kelly cleaned and resized my wedding band and engagement ring and did an excellent job…read more Also, I called regarding selling vintage jewelry and although they don't sell on consignment Lori was super helpful and gave me very good ideas about whom to contact.

I had a broken clasp on a necklace with a diamond that was very importance to me. Gordon came off…read more knowledgeable and experienced, and I immediately felt confident that my necklace was in good hands. He fixed the clasp and cleaned the necklace within minutes, and also cleaned my wedding band for no charge. If I had taken it anywhere else, I probably would have had to drop it off and pay a fee. What customer service and such a wonderful experience!! One of my favorite, local small businesses! I will be bringing ALL of my jewelry needs here in the future!

Amazingly friendly staff, answered all my questions and I left leaving my piece of jewelry in their…read morehands knowing it would be cared for properly. Fast turnaround and the repair and resizing was done beautifully. I will definitely be coming back for future purchases/repairs.

Amazing experience start to finish! Beautiful work, exceeded…read moreexpectations for on time delivery & quality of work. Thank you Emma & Kindra!

My husband and I visited the Jewelry Exchange in Redwood City, with the idea of getting me a…read moresolitaire diamond ring. First - I LOVE their security measures in place, having the control to unlock the door for their customers. It made us feel safe, especially with all the recent jewelry store robberies that have been going on in the Bay Area. Upon entry, we were greeted with warm personalities and smiles from the three ladies behind the counter. They never pressured us and allowed us time to look around. When we were ready, one of the sale clerks came over to help us. We explained that we wanted a simple, single, white gold band, and then selected a diamond. She laid out everything for us to look at and when she dropped the diamond on the setting, my heart knew it was the one I wanted. The diamond is 2.10 karats, and it's simply breathtaking! We did not trade in my wedding ring, it was a purchase for my right hand and a "I'll love you more than forever" ring from my husband. We opened a credit account and it was so easy, with six months interest free! We highly recommend the Jewelry Exchange in Redwood City for all your jewelry needs! Especially if you are purchasing an engagement ring, or wedding set! We also got my wedding rings from this same store, 18 years ago and they are still holding strong. The customer service and attention we received in this store was nothing short of AMAZING!

Exceptional Craftsmanship and Unparalleled Customer Service!…read more I highly recommend The Jewelry Exchange in Redwood City for any custom jewelry needs. Four years ago, my husband and I commissioned them to design my original wedding ring, and the craftsmanship was exceptional. Unfortunately, I misplaced the ring some time ago. To surprise me for our fourth anniversary, my husband wanted to replace it, so we immediately returned to The Jewelry Exchange. Once again, they delivered outstanding results. I chose a design to mirror my original ring, and the team replicated it phenomenally. They assisted me in selecting the ideal diamond and precisely executed my vision. I am incredibly pleased with the final outcome. The customer service here is truly unmatched. Herout and Lilibeth provided consistent updates regarding design modifications, ensured I approved the layouts, and confirmed that every detail aligned with my requests. Rena and the rest of the staff were always friendly, welcoming, and deeply attentive to our needs. I am completely satisfied with their work and look forward to returning for future purchases. If you visit, I highly recommend requesting Herout for your consultation. Five out of five stars. Their service is excellent and their execution is flawless. Thank you so much!

My fiancé and I worked with Kavita at Emkay Diamonds to craft a custom ring. She listened to what…read morewe were looking for, patiently answered our questions, and provided a lot of great guidance. The ring turned out exactly the way we envisioned it. We highly recommend this gem of a store in downtown San Carlos!

I worked with Kavita through a mutual friend to get a diamond tennis bracelet as a birthday gift…read morefor my wife. It was a rush order and I needed it for a surprise party in Southern California. Kavita was great to work with and delivered the bracelet quickly and at a reasonable price. It is a stunning piece of jewelry and my wife loved it! I would very much recommend Emkay Diamonds

Danny is the best. He is a professional and has extensive knowledge when it comes to gems, precious…read moremetals and time pieces. I highly recommend this shop for all your jewelry needs.

Beautiful creations, lots of handmade designs GREAT PRICES - and fast repairs. I go here for…read moreeverything

Read yelp comments and chose to walk in midday for watch service. The store brightly lit, which…read moreadds much sparkle to gold, diamonds etc. A kind sales man took care of request for battery change and told me it'd be ready in 25 minutes. A high end shopper was trying necklaces at the time but my watch was fixed as promised. He even gave me warranty on battery should it fail within year - woah!

I went to Maaz to have my grandmother's ring resized, and they were incredibly kind, knowledgeable,…read moreand helpful. This wasn't a ring I purchased there. They provided an estimate of cost for the resizing (and complimentary cleaning) prior to me agreeing to moving forward with the service. Yubi was the employee who helped me, and he was just the sweetest and most professional. They gave me a rather quick timeline - only four days or so, and it was done in two. Which is much quicker than I've experienced in the past at other stores. The quality of the resizing was very well done, and the ring is sparkling clean. I also thought the price was within my expected estimated range given that the ring was very wide and gold. While there I also purchased a pair of earrings. They were also wonderfully helpful and kind with that experience as well. If I ever need jewelry again, I'll be going back there and would 100% recommend their services.

Had a really great, smooth transaction with Konstantin. Very nice to work with. Excellent…read morecommunication and went out of his way to make everything perfect. Highly recommend.

I stopped by recently to see if they could repair an Anna Beck Ring. Though they were unable to…read morerepair, they gave me some guidance and treated me like royalty while there. They offered me a cold water on that hot day, and even cleaned a diamond necklace I was wearing! It was stunning after they cleaned. I had no idea how dirty it was. The woman that helped me was kind enough to show me a gold shrimp ring that I would love someday. Was a great experience. I'd love to go back and SHOP someday!

Superior service. Extraordinary selections. Fair prices. You'll want to return again & again.read more

Found them online and decided to give them try, I made some custom earrings with them and im…read moreabsolutely happy. They explained everything to me and the process. Prices were fair and definitely reasonable. They had my earrings done within a week, i brought in my own diamonds and before taking them home they even verified them for me(as we did at drop off). I will definitely be back again ! Staff was super nice and the owner was very honest about prices.