Ramiro provided excellent service today. I called about a frustrating toilet flushing issue, and he…read morewas incredibly thorough during the inspection. He took the time to explain exactly what could be causing the problem and walked me through the solutions. Super knowledgeable, clean, and professional. I'll definitely be reaching out to him for any future plumbing needs!

Quick response Very…read morethorough and professional diagnosis, reasonable prices. Will hire them again next time

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

Contact efficient for a quote, they are competitive and offer me a time window the very next day,…read moreshow up in the given window, take care of the hot water issue. Price: competitive Timeliness: on time Quality: top notch Responsiveness: super fast Piece of mind: priceless I am a happy camper

Giovani picked up my call, quoted me before arrival and fixed my clogged drain in under 15 mins…read more Excellent response time and arrived to the property on time. Lowest price after calling other services in the area. Will keep number for future use!

Super awesome service!…read more We have 3 shower drains snake done since one of them was giving us issues. Fast response, easy to make appointment, reasonable cost, great communication and after service follow up. Highly recommend to future services

I reached out to Pure as a referral from my insurance agent. I had used a different plumber for…read moremany years for more simple work like clogged drains, but when they needed to do a more complicated job (still simple for a plumber) they screwed it up 4X so I decided to get a new plumber to fix a leak that had now developed in my kitchen sink. I reached out over yelp and they were very responsive to my request over the weekend. Good communication and timely responses (especially since it was the weekend when they are closed). They answered my questions and scheduled me for Monday. They came by and were friendly, professional and helpful. Really appreciate how they handled things. Sounds like I may have found a new plumber to use from now on.

Called and scheduled an appointment to flush out my tankless water heater. Brandon texted ahead of…read morehis arrival in the scheduled two hour appointment window. He assessed the situation and explained clearly what he was going to do to perform the maintenance. He completed the process quickly and cleanly. He even showed me how to program the recirculating pump and fixed the programing error made by another company to improve the pump efficiency The charge was fair for the time spent and service performed. Highly recommend Pure Plumbing Solutions!

Dear Payless Water Heater and Plumbing Team,…read more I am writing to share my appreciation for the excellent service I received from your company yesterday. We were preparing to leave for vacation when our water heater burner failed for the second time in five years. After previously having a very unpleasant experience dealing with warranty work through a big-box retailer, I decided to call Payless. I am so glad I did. The entire experience was pleasant from the initial phone call all the way to the completion of the job. Because I have roommates and needed the issue resolved immediately for peace of mind, we decided to purchase a new unit through you. Our service technician, Eduardo, was fantastic. He was incredibly patient and knowledgeable, and we were very happy to have him handling our installation. I will happily refer Payless Water Heater and Plumbing to anyone in need of your services. Thank you again for the quick and professional help.

Eduardo did an amazing job replacing my old water heater. He evaluated the current setup and…read moresuggested improvements to follow the current code. He communicated all details clear and easy to understand. That helped us with evaluating and planning the replacements. Eduardo installed the heater the same day. The new water heater installation looks great. The only issue is a very long wait for the city permit to be submitted: 6 to 8 weeks. This was unexpected. I hope it will go well. I will update the review once it is done.

Michael has repaired plumbing at our house several times! He is prompt and does a fantastic job!…read more Tammy Holmgren

Professional, on time, did not cut corners, very thorough…read more But the best review I can give is to say is that I will hire him again..

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Nur was very friendly and he came on time as promised. He…read moredid quality installation work and made sure system is working properly. Overall I am happy with their service.

I have worked with Zack on several projects in our house, and I have only great things to say about…read morehis work. He has worked on re-locating our washer unit, which involved some tricky plumbing, and installing a sink in the garage. Most recently, we had to pack up some drywall due to water damage in our garage (unrelated to his work). Zack identified a pipe joint was still leaking, and he replaced an entire section with new copper pipes and soldered to ensure we had no leak before patching it up. He always has the customer's best interests in mind, provides fair pricing, and is very friendly to work with. He and his crew are professionals, and always clean up after their work is done. I highly recommend him!