Reached out and got an immediate reply that they could come the very next day to fix a countertop…read moreoven. Very very responsive. The cost was $89 for the visit... they are mobile and do not have a shop, so they will come to your home, which is super convenient. Highly recommended.

YZ Pro responded quickly to my Yelp inquiry. They charge an $89 diagnostic fee, which is applied…read moretoward the final invoice if you proceed with the repair. They were very punctual with appointments, actually arriving early for each visits. They give you a heads up when they are on their way. They worked with me on a holiday (new year's day) and weekends. My dryer was stopping mid-cycle. During the first visit, Sergey diagnosed the issue as the timer and replaced it. Unfortunately, that did not resolve the problem. After I contacted them again, he returned to recheck the dryer and was able to identify the actual issue, which required ordering an additional part. The part took about a week to arrive, and although I did have to follow up, he returned at a time that was convenient for me and completed the repair. My dryer is now working properly. Overall, YZ Pro was professional, friendly, and made a genuine effort to accommodate me and see the job through. Their pricing is on the higher side, but they ultimately resolved the issue and completed the service.

Lance at Apex Appliance is the best! I love supporting local businesses and you can tell Lance has…read moreyears of experience. He's honest and realistic and super friendly. He fixed a broken drum in our dryer, but told us our washer wasn't worth the cost to fix and suggested we get a new one. Scheduling is easy via texting and he has always been right on time. Can't recommend them enough!

No follow up after one month.. got a call indicating that part was ordered by Lance but I received…read moreno calls after the initial call. No follow up from anyone else. Terrible customer service... cannot imagine how they still have a sustained business. Will not ever use them or recommend them to anyone.. They did a disservice to me and my family. I feel like I should be compensated for the worst service I have ever come across locally.. they must have closed their doors. Which would be about right

I had VinTech come out to repair my GE Cafe electric range-oven needed repair. They were wonderful,…read morethank you Jun for coming out on an urgent basis on Sunday. Initially (Wednesday) I was waiting to get an appointment time arranged. In the mean time another company offered a same day visit. I notified VinTech and they were very professional and offered assistance in the future if needed. The other company's technician was not effective in fixing my oven and actually caused additional damage. Jun was so efficient and provided excellent service which repaired the initial problem and fixed the damage the prior technician caused. Thank you VinTech for excellent service!

I highly recommend VinTech. My ice maker quit making ice, I texted Vince, he responded right away,…read morehe asked me to send pictures of the ice maker and tried to troubleshoot the problem. When the attempts failed, Vince gave me an appointment for the very next day, he arrived as scheduled, he did his own diagnostics and confirmed that the ice maker was broken. Vince replaced the ice maker and showed me how the ice maker works and the mechanics behind the maker. He's very helpful, very nice, and trustworthy. 5 Stars for Sure!

Although I was asked to write a review, I am so glad of the reminder to do so. I can't tell you…read morehow much I appreciated the quick service and the reasonable cost. Dustin was very helpful and a real professional in dealing with my broken dryer. I have rentals and will be using him for all my appliance needs in the future. I highly recommend him!

STOP SCROLLING! Look no further!!!! Why aren't there any 100…read morestar options?!? It's Sunday, my awesome Maytag washer's electric board was going crazy then stopped working. Thankfully I had just put towels into washer with some detergent before the water started flowing. I called Ohana Appliance Repair and a sweet lady answered my call, on a Sunday! She informed me that I would be added to Dustin's schedule and he would get back to me. I was waiting for a call tomorrow (Monday) but a white van appeared in my driveway and it was Dustin. He was in the Mililani area and saw my name and address on the request list and decided to stop by. I was nearly in tears! My 14 year old dog just passed away, now the washer is down but this sweet gentleman made the time. Turns out that the electric board was shot, and doing a price search revealed the new electric board and labor would be pretty expensive. Dustin suggested looking into buying a new washer since fixing it would be over half of what a new washer would cost. I asked Dustin if he accepted Venmo so I could pay him for the consultation. Dustin politely refused payment. It's a Sunday, Dustin could've very well been at home with his lovely wife and their new puppy, (yes, we shared our love of dogs with each other). Words cannot express how grateful my husband and I are for this way beyond exceptional service by Dustin at Ohana Appliance Repair. Also of importance is I have a 12 year old Dachshund who always barks at strangers especially men. Nope, not today. Brownie simply went to Dustin and gave him a good sniffing and approved of him. So if you don't trust me, trust my Brownie's instincts. Thank you Dustin!

Truly amazing !! I contacted one of the owners by Cell Phone and he came right over, figured out…read morewhat the problem was with my washer fast, and didn't ask for a huge deposit the part he was gonna to go buy. No dishonest "flat rate fees" didn't even ask for a deposit or a "show up fee." He came back the next morning and installed the part into my washer. This was an honest person charging an honest rate! My washer had made so much noise since it was new. It was horrible, but the new part he installed totally got rid of that noise. Bonus! Recommend X2000000

Like others I use Yelp to find services that I need around the house. I had an issue with my…read morerefrigerator and needed help. I submitted a request and got a prompt response. He came out that day to take a look. He did some checking and determined what the problem was and said he would get back to me. He responded to my text that he would check on the part but after that got no response. I texted a couple more times but finally gave up. I don't like to give negative reviews but I think it's fair that I give both positive and negative reviews when warranted. I guess he might have gotten busy and just couldn't get to me but I would have appreciated him letting me know.

My washer machine was not working. Brian responded promptly and was able to get it fixed!read more

I had a washer that didn't power on & the dryer was making noise. Brian & Nani told me the washer…read moredidn't the part locally for the washer & the dryer tumbler tearing off the frame that both couldn't be saved. Brian & Nani explained thorough on both the machines, & they were very fast. I would recommend Brian & Nani to anyone who needs their washer & dryer to be fixed. They both are very honest in what they do on their work & for others. Much Mahalo to Brian & Nani.

I needed someone to check our Gaggenau oven so called Gaggenau and was given three local, certified…read morerepair companies. After reading through the reviews, I decided to give Ace Appliance Service a call. They were able to schedule an appointment within a week. On the day of the appointment they called to update me on the time and promptly showed up as scheduled. They charge $250 to come out and take a look which is fair since I don't expect them to drive to your place and work for hours without getting compensation. Justin was very knowledgeable and took the time to fully explain what was going on with our oven. Fortunately, it didn't need any repairs and we now have a much better understanding of how it works.

I needed help with our brand new Bosch dishwasher and contacted Ace because they are an authorized…read moreservice partner with the best Yelp reviewsp. From my first phone call with Lynne, customer service and communication were excellent! I like that they send reminder confirmations the day prior to the appointment. Justin came out to service the dishwasher and was able to diagnose the problem right away. He was very informative and professional in his approach and extremely knowledgeable. We needed to order a part for the repair and his return visit went very smoothly. He even caught something that I would never have noticed about the dishwasher door. He fixed it and everything was perfect. I would not hesitate to contact Ace Appliance Service for my future needs.

Repairman said my wine cooler could not be fixed because of lack of parts. He explained that US…read morecompanies have spare parts but good luck if it's a Chinese manufacturer (isn't everything made in China)? Why no spare parts? It's like built in obsolescence. I bought it from Costco too. Vinotemp. Buy at your own risk. He did not charge me for the call.

Max came that day and yep fixed our refrigerator issue in a few minutes. Highly recommend.read more

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

I called Akamai Appliance because I found Sid so reliable. I had an old kitchen drop in stove. The…read morenew stove is bigger. Sid uninstalled the cabinet, first taking off the granite. He had to take the old cabinet to a cabinet maker and remake the cabinet 9" smaller. Sid made all of the arrangements. He cut the granite with a saw and regrouted and caulked the countertop. It's amazing and he save me lots of money by replacing the stove with a newer, better model. Call Sid. He is your guy.

emailed them to see if they repair amana washing machines. they do! in theory…read more i called them to set up an appointment. they can come the next morning- great! they gave me a window of 9-11am. well, no one showed up. no one responded to my texts or calls either regarding the no-show.

Jen had diligently and efficiently worked on our Dacor freezer until issues were addressed…read more Took a couple of months due to delivery of parts and bad weather BUT the job got done!