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    Alpine Ski Shop

    4.8 (72 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 weeks ago

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    11 years ago

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    13 years ago

    Very friendly, fast and good ski service.

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    9 years ago

    Casey and team provided great service and were very knowledgeable mounting my new AT bindings. Very helpful advice too

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    10 years ago

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    11 years ago

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    8 years ago

    Great place for tennis equipment, including racket stringing. Highly knowledgeable staff are very helpful. Outstanding customer service.

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    14 years ago

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    10 years ago

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    9 years ago

    Pat the manager is outstanding. Took care of all my amateur snowboarding questions and helped me get into a great rental. Highly recommend.

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    15 years ago

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    Page 2 of 2

    Ask the Community - Alpine Ski Shop

    Do you sell used ski boots?

    Petra...I'm sorry, I don't sell any used adult boots in my store. I have a Jr Trade-in program, where there are some used boots (and skis) available. There is also my Ski Swap/Yard Sale in October every year where you can buy/sell used gear.

    Do they do bicycle repairs?

    Sorry...no bike repairs or sales.

    Don’t See Your Question? Ask Away!

    Review Highlights - Alpine Ski Shop

    Love this place, Chris and the rest of the staff make you feel at home and take great care of their customers.

    Mentioned in 19 reviews

    Read more highlights

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    Bethesda Bike and Ski

    Bethesda Bike and Ski

    4.2
    (10 reviews)
    17.9 mi

    Go somewhere else. Anywhere else…read more They sold me a defenctive inner tube. Not their fault. When I brought it back, they just looked at the box and said over and over that it was the right size. I agreed that it was the right size, but pointed out, repeatedly, that the actual tube in the box was defective. They didn't even look at it. Finally, they told me that they would prove it to me by watching me install the defective tube myself, with a single tire lever they handed to me, while they stood around and watched. After I started to install the tube, which would not fit -- because it was defective -- they told me I was doing it wrong (but did not tell me what they thought I was doing wrong). I left the store. I went to Tarrapin -- a competitor nearby. They sold me an inner tube for $2 less. I installed it myself (at home -- I don't really need an audience for that) in about 2 minutes. I just went on a wonderful ride. No problems. There's more. Instead of writing a negative review, I emailed the owner in hopes of an apology and maybe an explanation. That did not happen. A co-owner emailed back and said that he had been one of the people at the shop and they were "only trying to help." The kicker from him: "to be very clear: neither my staff nor I called you names, insulted you, or attacked you in any way." Nobody accused this guy of committing any crimes, but apparently his view is that customer service is successful so long neither he nor his staff attacks a customer. These guys are just obnoxious jerks. There's no need to give them your money.

    I had a very disappointing experience with this bike shop…read more. I originally chose this location because it's close to Walter Reed, where I work. I was excited to pick up my new bike, but I never received a call that it was ready, so I had to come in and check myself. I asked if I could take the bike as-is and have a mechanic assemble it elsewhere, but they refused and said it had to be assembled by them or I'd be responsible for any issues. Since assembly was included, I agreed to wait. At pickup, the experience got worse. The owner made fun of me for not getting clipless pedals for it. He said people will make fun of me having this bike with a flat pedal. I'm a beginner rider and not comfortable using clipless yet, especially since they require dedicated shoes.That kind of attitude was unnecessary and unprofessional. There was also confusion with my order. I had purchased additional items through Specialized, but the shop didn't seem aware and substituted some parts with their own inventory without clearly communicating it. During the fitting, the owner made a comment about me wearing Yeezy slides while adjusting my saddle height, which again felt unprofessional and disrespectful. Once I finally rode the bike, I started noticing multiple issues: The front wheel was not aligned properly The bar tape was installed incorrectly (wrapped backwards) The brake hoses were cut too short and routed too tightly around the stem Because of the brake hose issue, when I later changed handlebars, I had to pay extra for a new hose. These are basic assembly details that should have been done correctly the first time. When I brought these issues up, the shop dismissed my concerns and claimed I assembled the bike myself, which is not true. I gave them another chance with a second bike, but the result was similar. The drivetrain was so poorly set up that we initially thought something was broken. After multiple visits where they couldn't fix it, we ended up taking the bike to Trek another shop in Rockville, where it was resolved quickly with proper tuning. Overall, this shop showed a lack of professionalism, poor communication, and subpar assembly work (probably their new tech). I would not recommend them.

    Ski Center LTD

    Ski Center LTD

    3.6
    (18 reviews)
    15.3 mi

    For a graduation gift, my grandparents purchased ski boots and bindings from Ski Center LTD in June…read more2025. My son had already purchased skis in 2024 from an online company, so we expected a smooth experience due to the simplicity of the transaction. Unfortunately, it turned into a 6-month-long nightmare. After two weeks, the owner, Brian, informed us that the bindings would take at least three more weeks to arrive. A month went by with no communication whatsoever. This lack of response became a pattern. After repeatedly calling, I finally reached someone after a month and a half who told me the bindings I ordered weren't even coming in. I agreed to switch to a different model for my son's skis. Later, I learned that they had drilled two holes incorrectly into my son's skis -- a major mistake -- and Brian never informed me. While mistakes happen, not communicating them to your customer is unacceptable. Brian claimed he was trying to find a replacement pair, which he finally found in late October. When I finally went to pick up the skis on November 3, a rude and combative staff member demanded I show a small ticket stub from six months ago. When I questioned whether that was reasonable, she asked for my license instead, showing zero courtesy or professionalism. At that point, after calling half a dozen times over months, you'd think they'd at least recognize my name. The skis I received weren't quite the same, but I took them just to put an end to the ordeal. The customer service is terrible, the communication is nonexistent, and the store itself is messy, unorganized, and poorly managed. Most of the staff seem uninterested or unavailable to help. Save yourself the frustration. If you need something, such as ski equipment, consider a different company than Ski Center LTD. Don't waste your time or money with Ski Center LTD -- they're unreliable, unprofessional, and uncommunicative. No, they are not inexpensive. Shop around, you can always beat their inflated merchandise.

    Awesome customer service at this ski shop. The staff provides you with great tips and are very…read moreknowledgeable about snowboarding. They taught us about proper gear fit and made solid recommendations. My brother was buying a new snowboard and boots. They have a nice selection of designs. They helped him with getting fitted and heat molded his boots the day of. They generally take anywhere between a couple days to a week to get your bindings added to the board. The price is reasonable for gear. Would recommend this place for anyone in the MD area.

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    Back of store
    Whistler/Blackcomb
    Whistler/Blackcomb
    Snowboard section

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    Snowboard section

    Alpine Ski Shop - tennis - Updated June 2026

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