David and his team did a great job with the replacement of our gas furnace! Professional,…read morepersonable and polite - we are very pleased with the results and we will continue to do business with David as our needs require.

We had no water in the house. David White sent an associate to the house who fixed the problem in…read moreshort time. This is the second time we have needed his service and have been very pleased both times.

Amazing services woudl definatly recommend would go again was a great experience and amazing…read morequality .

We hired TNT plumbing to address a leak on a vent pipe that appeared beneath our master bathroom…read more He canceled the first day and charged us $175 (this price includes a $20 discount since he had to cancel). He mentioned they may only be able to do the consultation since they had another job, so from the very start I felt like we were receiving rushed service. Dan and his apprentice spent a little less than an hour knocking holes in our drywall (in one closet he just started hitting the wall with a hammer) only to make his way up to the attic to tell me we had a roof leak. As I had mentioned in my original consultation, this was in fact a vent pipe leak that I would have been happy to pay to have addressed. Instead, we went through two roof consultations before I crawled up in the attic and fixed the vent pipe myself. I tried to reach out to Dan to let him know this was actually a plumbing issue and received no response. We found TNT through one of the Yelp project requests and I deeply regret choosing them as opposed to some of our other options. Between the price paid, the lazy investigation of the pipe, and the lack of response when I reached out to have the situation rectified, I am seriously disappointed with their service.

Contacted the call center, after painfully explaining every detail, like how to spell simple words…read morelike "cedar" the operator told me they could get somebody to my house that day, as an "emergency call". I asked how much is an emergency call vs a regular call and she said she didn't know that, and that a technician would have to call me to tell me the price after I booked the emergency service. I told her multiple times that I didn't want to book a service which I didn't know the price of. She finally says "I'll have the technician call you with the price of the visit before you commit". 20 minutes later I get a text and an email that a technician was on his way in about an hour. I contact the call center again, and nothing. Another 20 minutes goes by and a technician finally calls me. Won't tell me the price of a standard emergency call, and tells me a tech is already on their way. I simply said "cancel it". If it's this difficult to get a simple price from them, I can't imagine how more difficult things go for them. It told me everything I need to know about how they handle their business. Avoid. So many other great options locally, they don't need your business.

The tech that came out was great, he was pleasant, helpful and thorough. The issue was a bad blower…read moremotor on a gas furnace. My only issue was the labor cost. In the end, I did the work myself for a fraction of the cost.

I received service from Chuck today from Heidler Plumbing Annapolis. He was polite, professional,…read moreand thorough. I had a leak from my light fixture which Chuck after, much probative work discovered came from my neighbor's refrigerator. It was a slow leak which required 3 layers of sheetrock to be removed. Chuck also thoroughly checked my neighbors house for leaks as well. I appreciate Chucks patience and kindness. I would definitely recommend Heidler again for any plumbing needs!

We had a toilet backing up. Two weeks ago we paid Heidler $1300 for work over two days…read more Today we had to call another plumber for the same issue. These plumbers pulled our toilet to clear the clog, then put a camera in the system and found that we have a collapsed pipe. Heidler put a camera in but said it was too dark to see. The current plumber said it was too dark because the clog had not been removed. He also said that we are their second client this week where they were called because Heidler failed to correct the issue. When we called Heidler and told them that the toilet was backing up again, we were told that their work is not guarenteed. After seeing this review Heilder contacted us and refunded our payment.

I had a pretty size leak from different areas in my laundry room from my ancient copper pipes and…read moreso my boss advised me to call Howard Plumbing, so I did what my boss told me! Service was excellent staff was friendly. Then I meant Jackie he was beyond customer friendly, sure he was there to do a job but also, we talked like were "old neighbors!" It was all black and white nothing hidden. All went well and I will be using them in the future, thank to Jackie for his wonderful service and his business!!!!

Howard Plumbing has always been fantastic to work with. They completed the plumbing for our…read morecommercial buildout at Blush Hair Salon in 2023, and we've trusted them ever since. They also handled a few residential repairs for us recently and everything was done perfectly. Always on time, quick to respond, friendly and trustworthy. Highly recommend!

I had a failed heat pump which meant our sun room was only able to be used on those days when it…read morewas mild so the room was not too hot or too cold. I contacted RE Robertson to have them provide options. They came over and were very conscience of the need for social distancing. Dave the HVAC manager came by and looked at the sun-room and the old HVAC unit. He discussed different options including a 'hotel' like unit in the lower wall, putting a single room unit in the wall and replacing the old unit with a modern unit. He was very helpful in describing what would be needed for each option then provided his recommendation and a quoted price. We decided on the traditional unit since it would not require additional electrical or carpenter work the other units would require. Dave scheduled the work and the team came on time and once again were very attentive to the social distancing and wearing face masks during the removal of the old unit and the installation of the new one. The entire job took just a few hours and the team made sure everything was cleaned up and carted off. The new unit does a great job of keeping the sun-room comfortable. We have been using the room nearly every day. Having this extra space in these stay at home COVID-19 days has been a blessing. Thanks again to Dave and the whole R.E. Robertson team. They all did a great job and I would highly recommend them for your HVAC or Plumbing needs.

What a rotten experience. Need a new HVAC system and have had a number of estimates and finally…read moreafter comparing them all selected RE Robertson, largely based on their price of $10,303. I called them back to make the purchase and there was one additional item that they said would probably add about $250 to the estimate. I said "fine", get me the new one and let's book that start date. They then send me an estimate for $12,441 - WAY MORE than the $250 they said. No real explanation was given other than that was their new price. Don't trust these folks - I never will again.

Brian, owner of Speedy Water Heaters, had our gas Hot Water Heater installed the next day. Noah,…read morehis technician, had to replace part of flue and a bunch of baselines and copper water pipes. Our old house has had so many plumbers adding mater lines, it looked like spaghetti! Their price was best of 5 companies that we called. We are very satisfied with water htr, quality of labor and excellent service. Wish we could give him more than 5 STARS. Betty/Bill Annapolis

Very professional and friendly. Brian showed up, was very friendly, and did a great job installing…read moremy water heater. Highly recommend

I can not say enough good things about Elite Plumbing. My tankless water heater stopped working on…read moreChristmas Eve Day. I called to see if I could get it replaced, worried that no one would come on such short notice over the holidays. Ashley, answered my call and immediately dispatched Ryan. He showed up, assessed the situation, acquired a new tank, working for hours to install it AND found and fixed a small propane leak. He returned the next day to make sure the system was working. Elite Plumbing will be my go-to plumbing company moving forward. I am very impressed with this company.

We had to have our Sewer Line replaced in the middle of a freeze. The owner Ryan came right out and…read morediagnosed the problem. He showed us the issues and set us up for replacement. As soon as Mother Nature got herself together, they came out. He even saved my beloved little tree. They showed up on time, and finished the same day. He and his crew were respectful of my property and neighbors. The charge was just perfect for the job that was completed. They even put grass seed down after they finished. I can't say enough about their professionalism, friendly demeanor, and finished product. The Owner's wife Ashley was the cherry on top. She helped with the billing, appointments, and my many questions. I have already referred them to my friends. Thank you Elite for restoring my plumbing, my bathrooms send their love!!!!!