what business establishment does not greet customers when they come in. I felt like i was not…read morewelcomed there at all. I will not visit this location any more. the auto parts are great but the customer service is pathetic. This company should work on training employees on customer service.

Store has horrible customer service, have been waiting for my part to arrive for weeks now and they…read morejust keep saying it will arrive the next day but never does. Un top of that now I gotta wait another week for my refund. no one in the store know what they're doing.

I came to O'reiley's because I had a fuse blown on my car. I requested some help from the…read moreassociates. They lent me pliers and I pulled out a fuse labeled pwr. Before i bought the new fuse, I asked the salesman to double check the diagram for me. For some reason (probably because he thought I was annoying) he was like, well actually, on your model (a 2009 toyota prius) the OBD and the cigarette lighters share a fuse. I was like okay. if you're sure I will trust your expertise. He was lying. Lying to make a sale.

Not helpful or willing to look up part and description, it was not that difficult to look up on…read moretheir website but employees can't look up

I stopped in because I thought I needed a new car battery. Wallace was a life saver!! He helped…read moreswitch out my terrible corroded battery for a new one. His patience was commendable and he was so nice. Highly recommend this location, the staff are really great and they know what they are doing over there!

Had a new Battery Put in my car. The staff was great. James…read morereally knew his stuff. I will definitely be back.

Thank you for the service. My daughter is very excited! Everything was amazing. I look forward…read moreto shopping with you in the near future.

When to this location for a new battery the employee Ezwakachi was the one helping with purchasing…read moreand installing the battery. When we got outside it was dark so I offered to hold a light for him he told me he did not need me to do anything but have a seat in my car until he was finished. But when a male customer came and asked him if he needed him to hold a light for him Ezwakachi said thank you so much that would help a lot. As a female I felt insulted that he made it seem like I did not already offer to do that for him and I wasn't capable to hold a light for him so that he can get the battery in faster. Once he put in the battery the car started we went into the store to get the receipt come back out less than 5 mins the car would not start. When I informed Ezwakachi he acted as if he had an attitude by sighing hard and storming to him manager. He has terrible customer service skills. I will never do business with this store again and advice others not to go here either.

They are always helpful polite and have the parts that i need. Amazing prices that you can't find…read moreanywhere else.

Prices are mismarked (lower) all over store. One big "bait-n-switch"…read more Computer system is garbage. It will not allow managers to adjust prices. I have to assume they are going to close all locations and go automated. Sad - Brad

Juan is awesome! True life saver. He helped me with my problems from start to finish !read more

I purchased a battery on 12/31/20. I returned on 1/2/21 to turn in the old battery and to receive…read moremy $18 back. When I purchased the new battery the gentleman who helped me signed me up for an autozone thing where I provided my phone number and If I had any issues they would be able to pull my account up and see the warranty on the battery. They were not able to install the battery so I went to another location to have it installed and told the gentleman who helped me purchase the battery that I would return the battery after the holiday. He said fine. When I went in on 1/2/21 the young lady at the counter was unable to look up my account. I even showed her the original receipt. She said there was nothing she could do because my information was not in the system. I asked her if she could add my information the receipt I showed her had all the information. She said no. I asked to speak to a manager because she kept going behind the shelves to speak to someone. The man she was speaking to said he didn't have the time to help me because he was the commercial manager. I asked what were my other options. She suggested with an attitude she could do a return and charge me again. That didn't make sense because i would be charged again and wouldn't get the money returned to my account for 5-7 business days. All I wanted to do was make sure my warranty was noted and deliver the old battery and receive my $18 return. Finally the young lady handed me a receipt and said the $18 would be refunded but it wasn't. And it's been several weeks. I went back to look at the receipt she gave me and noticed it says "Return Voucher". This autozone is not helpful or customer service oriented. I will never go back to this location no matter how close it is to me. And I will be telling others how the "Commercial Manager" and his staff were not helpful at all. If I could've given zero stars I would have.

Once again, these people are phenomenal! They treat their customers with utmost respect. They…read morereally listen and have solved every problem I've ever tossed their way. Their kindness and professionalism means so much to me, and I'm now a customer for life! Saturday I needed a new car battery. Today it was a fob battery. They are amazing!

If you're looking for a new car battery, truck battery, deep cycle battery, or anything in…read morebetween--look no further than Interstate Battery of Northern Virginia. I've been buying batteries from them for over 15 years, and they've never let me down. This is a locally owned, family-run business that's been a proud distributor of Interstate Batteries for over 50 years--and it shows in everything they do. The product is top-notch (seriously, outrageously dependable) and it's backed by a team that's just as reliable. Friendly, knowledgeable, and always ready to help--these folks know their stuff and treat you like more than just a sale. They carry a huge onsite inventory, so whether you need a car battery replacement, marine battery, golf cart battery, or battery for your lawn equipment, chances are they've got it in stock and ready. Even better? They offer fast delivery service to local auto repair shops and dealers, so if you're in the business, they're a great partner to have. Support local. Get the best. Go with Interstate Battery of Northern VA--you'll be glad you did.

Good salvage yard. If you need parts and aren't afraid to go scrounging and salvaging, then give…read morethem a try.

Sold me a bad Engine for my 2000 Nissan Maxima. Engine failed compression test, was missing exhaust…read moremanifold. Paid them $25.00 delivery fee. America Auto Salvage refuses to replace the engine or honor the 30 day replacement warranty. The seller Tony is a scam artist and crook. Was very disrespectful to my wife. I will be taking civil action against this company for failure to honor its replacement policy. They charged me $502.00 dollars for a blown engine.