Outstanding Service from a True Local Family Business! I…read morecouldn't be happier with the service I received from Eric. As a small, family-owned business local to the Portland and sandy area, they truly go above and beyond for their customers. From the very first phone call, he was professional, friendly, and incredibly helpful. The workers that did the repair were excellent too, professional work from start to finish. If you're in the Portland area and need plumber you can trust, look no further. I highly recommend them and will definitely be calling them again!

Eric and Isaac knocked it out of the park! The day before Thanksgiving and I developed a water leak…read moreunder the kitchen sink. I called, they came, and in a couple of hours; new faucet, no leaks! Thanks Guys! Thanksgiving saved!

M5 is our go-to when plumbing assistance is needed. Pat is professional and friendly. He always…read moreprovides accurate estimates and completes the work quickly and efficiently.

Plus side: Pat was friendly and communicated well. Down side: This was an expensive repair ($1,625)…read morefor work that took Pat 3 hours to complete. We received a limited-detail estimate of $1,625 after Pat came out to investigate a toilet that was unstable/rocking and water refilling slowly. The toilet had a crack in it, but Pat first told us it would not need to be replaced. He determined that the flange needed replacement and that there was some wood rot below the toilet that needed repair. Because M5 Plumbing advertises their ability to do full-service bathroom remodeling, including flooring replacement, we decided to go with them. 3/4" particle board was installed on the basement ceiling from below the toilet to sandwich the old flooring and allow for the new flange and toilet to be installed. We requested a more detailed cost estimate which showed we were charged $375 to "pull & reset" toilet, $675 to "remove and replace" flange, and $575 for "flooring repair, remove failed section of flooring, install new 3/4" plywood beneath floor, install new base for toilet, reinstall to tie flange to substrate." On day of repair, at the last minute, Pat determined that the toilet indeed needed to be replaced, so we had to buy a toilet for him to pick up from Home Depot. Cost us $1,745 for the whole project which took him only 3 hours to complete. My sister is living in this (our) home, so we wanted to be sure it is working properly and all is well, but we live across the country. It's hard to manage home maintenance repair from a distance. I wish we hadn't been so hasty in our hiring decision. We do not plan to work with M5 Plumbing again. It was too costly for such a simple project. We questioned the "flange replacement" charge at $675 on top of the $375 toilet "pull and set" (seems like a double-charge of $375, as the toilet pull and set should be obvious in a flange replacement), but he stood by that cost. We probably could have flown across country, done the job ourselves, and got a family visit out of it for less than what he charged us. But, alas. We made a mistake. Additionally, this is COVID pandemic season, and he failed to wear a mask during the work. He showed up with a mask for the estimate, but did the work mask-free. Disrespectful, at the least. Finally, he left a mess: garbage bag in the bathtub, scraps all over the floor, and an old toilet lid. We hoped this would be a good experience so we could continue to work with him for future work, but this won't be happening.

These guys were great. Steven Jr. installed a new water heater in the garage when my other one had…read moreleaked and caused great water damage. He re-piped everything as well. Turned out I needed to have a forced bath remodel done due to the water damage, and Ackerman replaced the tub, toilet, fixed the leaks , etc....THey were honest and priced fairly. I had no complaints about them. I'm eventually going to hav to move the w/d to the garage too, which means repiping, and I will have them do that as well.

It's hit or miss with this place. They do charge more than anyone else per hour and will go to…read morestore when they don't stock a part in their truck. That hour is not free for shopping. It cost you The hourly rate is still in effect for shopping for a part. They used to be good but they are slipping. It has bugged me ever since. And slow should be their middle name. Milking the clock is not what I want. Expect surprise costs and to be nickeled and dimed to death. If you get the young woman she is good and moves more quickly and confidently. If you get anyone else who needs her assistance expect to pay for 2 people per hour at the current hourly rate times 2. Details are not their strong point.

I couldn't insure my new house without removing the galvanized pipe inside the house and out to the…read morestreet. I went with NaDean's Custom Plumbing based on their fair bid and the recommendation of a friend. Owner Dean Rothe walked me through the process and suggested helpful things like putting in shut offs for the hose bibs and making some changes to the bathroom I hadn't thought were possible. My realtor was so impressed with them that she planned to hire them in the future. They were helpful while I learned the DevHub process of getting a permit (wanted to do it myself lol). They made sure the work was done before I moved in and completed it on schedule. The whole process of working with their office and with the guys who did the work was super. For an unrelated emergency a few months later, they sent Casey the next morning!

Update review: January 2025: Every time I interact with NaDean's Custom Plumbing they are better…read morethan the last. They helped me out way above and beyond. They have the highest standards and the best workers I've ever seen. They do nothing but the best work and are fantastic at it. I am so grateful for their kindness, their quality work, their prompt services, and their wonderful owners and staff. Thank you for helping me so much. These guys are rockstar plumbers in every sense. BRAVO! and thank you endlessly. I'd give them 10 stars if I could. Original review: April 25, 2018: These guys are terrific. Professional, knowledgeable, top shelf work and great attitude. Very hard workers and upfront with costs. They have done something with every fixture in my entire house at this point, including moving and replacing the entire piping system in the basement to allow for my work space. For the quality of work NaDean's is a bargain. Very grateful for all the good work they've done for me.

Here is another flaky vendor. Came out reviewed the issue and said he would send a estimate. A week…read morelater still nothing.

I found a leak in my kitchen faucet last night, called Josh this morning to get an estimate, and by…read morenoon our leaks were repaired! The work was quick and efficient, and the cost very reasonable...even with it being a same-day call on a Saturday. I would definitely recommend JBG Plumbing!

I had a small leak in my water heater. Jared arrived shortly after my call and promptly fixed my…read moreleak for a very reasonable price. He even went a step further and added an additional valve as a preventative measure. He was great and I will call them again if I need a plumber.

Fast, quick and honest (kitchen sink piping in old house). Dylan and his partner ( sorry I forgot…read morealready out of nervousness of home repair) were extremely friendly and explained everything. No pressure estimate and they came in at my budget. Highly recommend and would use again.

Terrific company that we use frequently as a property management company. Great service from the…read moreoffice and their techs in the field. We trust their ability to get the job done efficiently and professionally.

We had an excellent experience with PacWest Restoration after our washing machine caused water…read moredamage and required us to replace our LVP flooring. From the very beginning, Tyler was incredibly communicative, clearly walking us through the project scope, timeline, and next steps so we always knew what to expect. Jon did a fantastic job coordinating the crews and ensuring everything stayed on schedule, which made the entire process smooth and stress-free. The crews themselves were professional, friendly, and very easy to work with. The quality of the work was outstanding across the board -- from drywall repair to the new flooring installation, trim work, and paint -- everything was completed with great attention to detail and looks fantastic. I would absolutely recommend PacWest Restoration to anyone needing restoration or repair work after damage, or even general construction projects. Tyler and Jon would be the first people I call for any future work!

PacWest Restoration is amazing! This was our first time dealing with restoration needs after a…read morewater heater blew and I cannot say enough great things about Jeff and his team! We had carpet, laminate, molding and dry wall damage and I swear our home looks better than ever! The guys were punctual, courteous, and the detail of the work done was top notch. Any questions or concerns we had, Jeff responded expeditiously and took care of whatever it was we needed. Nobody wants damage to their home, but I know if I need help again, I will only trust this company.