I had a great experience with Dennis and his team at USA Water Heaters. They responded quickly,…read moreoffered the best price, and accommodated my request for next-day installation. The installation team was phenomenal, professional, experienced, friendly, and efficient. They did an outstanding job installing the Navien tankless water heater and made the entire process smooth and seamless. If you're looking for a new water heater, I highly recommend USA Water Heaters. Their customer service, pricing, and workmanship exceeded my expectations, and I don't think you will be disappointed.

We had a water heater installed from USA Water Heaters and the installation took about a day which…read morewas good. There was a minor but annoying and consistent issue with the water heater and when we tried to get someone to look at it, we experienced 2 ghosted appointments in a row. When we were able to get someone to come they were unable to help at all. We had to look elsewhere and they were able to resolve the problem. Our experience was mixed unfortunately. Edit: It was USA Water Heaters (949) 535-2228 as I don't forget a large purchase. Dennis and I had already talked and he confirmed at the time he was unable to solve the issue.

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Super good service from a wonderful guy! We have been using Paul for many many years and have…read morenever been disappointed! So very happy to be able to call him when in need. This time, he was here within the hour! We were up and running again within another hour! I will use Olson's Plumbing as long as they are around - Zachary was such a good assistant as well, so happy to have him here helping Paul. All plumbing is expensive for sure, but Paul is fair and reasonable. He is so knowledgable and caring, wouldn't call anyone else! Thanks Paul and Zachary!

Very directly fixed the problem. No constant upselling. I was able to pay using Zelle.read more

When dealing with home warranty companies it can sometimes get complicated and confusing. I called…read moremy company and they brought out Payless Water Heaters. They called me the same day, was able to look at my tankless water heater on the same day, and because they used 21st century technology were able to provide my home warranty company with the accurate information they needed to get my leaking water heater approved for coverage. Payless service improves from there... They provided a text message with a picture of the associate that would be working on my home. A dispatcher called me to say he was about 45 minutes away (in the beginning they do provide the typical "4 hour time frame window" ) however they kept me informed as to the whereabouts of the technician. The work was completed within the time frame they said it was going to be and Alex Garcia was very polite, clean and accommodating ( job #155969). When done Alex performed several tests to insure it was working correctly This is how a company does business!! Home repair is expensive and frightening to homeowners, Payless explained everything they were going to do and held themselves accountable to it. When something came up (which always happens in construction) they kept me (the homeowner) informed. Thank you Payless for making the project simple and easy now my family has reliable hot water again

Sal was a great service technician! He was professional, efficient, friendly, and completed the job…read morein a timely manner. Got great service, with the water heater replacement same morning as we called. They had the best price. I would highly recommend them. John T. , Huntington Beach,

Javi from Olson Superior plumbing was great, highly recommend. He called prior to arrival as…read morerequested, he clearly explained expectations and pricing before any work was started. The clog was fixed within 30 minutes and he cleaned the area well. He looked at other plumbing related areas of my home and offered suggestions for future corrections but was not pushy. Nobody wants to deal with plumbers but Javi was actually a good one.

10/10 recommend--Zack and Josh were professional and really went the extra mile for us. They were…read morefriendly, gave us clear explanations and followed up to make sure everything was ok with the repair. They will be our first call, if/when we need future repairs. Thanks again for the great work!

Incredible Experience. This is how a well run company should operate when it comes to business…read more Clear, prompt communication via text. Extremely knowledgeable and great recommendations. Scheduling of service was within 1 day. Zach and his team were professional, efficient, knowledgeable, and kind. They valued the customer first. Change from a water tank heater to a waterless tank heater. Reasonable, competitive pricing in this economy. Service was top notch. Competent and got the job done. No complications or errors. They even provided a detailed invoice and instructions on how to process a rebate with SocalGas. Company operations are extremely well ran and thought out for the customer. Would highly recommend Swift Water Heater as your choice for water heater issues or replacement!!

Very professional. Removed my tank and installed a tankless heater the same day that I called…read more Office was helpful with rebate info. There was a small issue with maintaining heat which was corrected the next day with an extra valve. Overall, I am very impressed with their responsiveness

Great job! They drove to Long Beach on time. The gentleman that helped us out was very kind to us…read more He offered a reasonable price for the work and I am very satisfied. No issues thus far...

We needed help with a backed up kitchen sink. Michael was our Service Technician and he was…read moreoutstanding! He gave us a clear description of the issue and how to resolve. He also gave us recommendations for future ways to preserve our pipes. Michael is honest, direct, professional and very personable. The value is worth it! Timeliness, quality and integrity. Thank you Michael - you came "just in time" to help us.