What a night and day difference in service between my two America's tire experiences between this Napa store and the Vacaville store. Oddly enough I had to pay the store a visit for another failed trailer tire. This time it was on our RV. The valve stem failed and left our RV stranded. I took the loose/flat tire to the store and was promptly greeted by Dylan. He listened to my predicament and sprung right into action. He personally took my tire right into the bay and swapped out the valve stem. Took no more than 20 minutes from when I came in to address the problem. I can vouch that not all super hero's wear capes nor seek validation. Dylan was humble and helpful. This is the America's Tire experience that made me a fan when I first became a customer 30 years ago. Kudos to Dylan for his help! read more

Marcus F Trevor and Dylan are all amazing at the napa americas tire. Super professional friendly got me all taken care of on both of my cars. Highly recommend all the work they do here. They do get pretty busy so set an appointment or come in early. read more

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I went there to have my tires rotated since that was where I purchased my tires and I got the plan for rotation. Why your sales person has to push for extra products windshield wipers, new lug nuts and even tires if I wanted. I just needed a rotation. The service was quick but get past the sales pitches read more

Amazing service, stopped by to put air in my tires and they saw I was struggling so came over to offer help. They were closing but took the time to lift up my car to make sure my tires were okay, come to find out there was a nail in my tire, they were able to patch it up and get me back on my way! Amazing service from their whole team! read more

I needed 4 tires for my Honda CRV and checked Napa America's Tire to see what was available. Since I'm not planning on keeping the SUV more than 1-2 yrs I opted for mid price tires. Trevor greeted me after finishing customer ahead of me and walked with me to CRV to check tires and mileage. He also asked questions like what kind of driving and how many miles/year driven to make sure tire selection was what I really wanted. From hello to paying for tires took less than 10 mins and he said car would be ready in 75 minutes. After you pay you get texted a link to see progress of service which I thought very customer oriented. Came back in a hour and car was ready a minute early! Love how accurate estimated time was. Service was friendly efficient and fast so I would not hesitate to come back if new tires needed. read more

Tire shops are a dime a dozen. These guys are welcoming and have empathy. To me that's worth a lot if you have to spend money. Cheers read more

Made an appointment for 330 sat around waiting for service and did not get any attention while a line formed out the door. It seems like there's a customer service issue going on. I was trying to get tires on my car so I'm not driving around in an unsafe situation and was hopeful that these guys could help me out, but I had to leave. read more

Somewhere between a glass of good Pinot and the promise of a lazy, indulgent weekend in Napa, fate--or more precisely, a dead-flat tire--decided to intervene. The kind of gut-punch reality check that turns a perfect morning into a logistical nightmare. Called the Audi dealership--might as well have asked the Pope for a dinner reservation. Next week, they said. Useless. Then there's America's Tire in Napa. And then there's Justin. A guy who answers the phone like he's been waiting for your call all day. Listens like an old friend, one who actually gives a damn. He finds the exact tires my finicky German car requires, tells me they'll be in today--not someday, not next week--today. I'd love to say I believed him, but I've been around long enough to know how Fridays work. And yet, by some small miracle, Justin delivers. Calls me right on time. We limp the car over, half expecting another detour into chaos. Instead, we're met with efficiency, professionalism, and--dare I say it--a level of hospitality that belongs more in a Michelin-starred restaurant than a tire shop. In under an hour, we're back on the road, the weekend saved, the wine still waiting. So here's to Justin at America's Tire, the unsung hero of Napa. No pretense, no nonsense, just a guy who gets it done. Cheers, my friend. read more

Got four tire sensors for 20 Malibu tire sensors would not calibrated went back ,Trevor new of this model year there could be change of sensors ,2 different models of sensors for that model got 4 new sensors know new charges in and out, thank you Trevor and whole crew will send everyone I no your way ,everyone should know America tire 300.00 Jimmy Vassar 800.00 on 4 tire sensors?( read more

The customer service here is truly top-notch. From the moment I walked in, i am greeted with genuine care. The team goes above and beyond. Waiting in the waiting room, the staff will leave their computers to opening doors for customers, which really shows how attentive they are. Their availability is wonderful and how quickly they can complete the tasks to get you in and out and back to your busy day. It's refreshing to find a place that treats you with respect and values your time. read more

I appreciate their availability when another shop that I scheduled an appointment with sold my tires. They set up appointment next day and I was out of there faster than expected. The staff was very courteous and helpful. Glad I went here instead of the other place. read more

After a wonderful wine tasting, heading to the next vineyard, then got the dashboard warning that one tire is extremely low on air pressure - what a "great" experience. But we were lucky to have America's Tire in Napa. Trevor and his team were so friendly, professional and efficient to make our life much easier than it could be. Even after finding a big bolt (not a nail) punctured the tire and the tire is beyond repairable and they didn't have a tire in store to replace, he ordered a new one right away and his team did the best they could the next morning to put the new tire on so we can go on our trip almost uninterrupted. What a great service! I am sure whenever I need help with regards to our car's tires, America's Tire will be our first choice read more

Appointment for tire rotation this afternoon. I needed some extra consideration to get my car in and get the appointment completed, guys went out of their way to get it handled no problem. Truly old-fashioned, caring, helpful and professional service. This particular location has the secret sauce for service. I will only go here from now on. read more

Absolutely wonderful service and I'll definitely be back when it's time to buy new tires. I had a leaky tire on my Volt and was getting tired of adding air every few days. Took it here and they fixed it without any appointment in under two hours, and it was FREE! Like, no joke, $0.00, even though I've never been in any America's tire location before or ever bought anything from them! Can't beat that. Brady, the team member that assisted me, was very pleasant and professional. read more

Service was great and they are fast. Make an appointment and it's even faster.. best in town

I scheduled an appointment on their site and it made my visit easy and stress free. They came out to assess my tires and then provided several options. My car was in and out in less than hour. The staff were very helpful and friendly. Would highly recommend planning ahead and making an appointment instead of walking in without one. read more

Easy to order online unusual tires. Tracking status from start to installation easy. Staff very friendly and nice. Highly recommend this location. read more

Shout out to Nate at Americas Tires for the great customer service. He picked up my tires from another store due to them not shipping it in time via FedEx. Installed and mounted next day in 30mins. Thank you Nate read more

I've been coming here for 20+ years and have always made appts and they've been timely but I came went in today with an 11am appt only to be told it'll be over an hour to complete my tire rotation. They didnt start working on my car until 11:45!!! I could hear them telling customers they busy today but kept accepting walk ins, which leads be to believe was the cause of delaying those of us with appts. This completely defeats the purpose of making an appt and normally I wouldn't have an issue waiting but I had other plans that I had to push out. I'll update my review on my next visit to see if they've improved! read more

Seems they would rather answer phone calls than acknowledge or help customers in store standing in line. Would recommend ordering online and booking appointments. read more

I was super impressed and happy with the service at America's Tire in Napa, CA. I got a much better price than my Costco estimate. Unlike Costco, America's Tire was quick with customer service and was super helpful in replacing the correct tires. I'd go back. read more

I have been coming to America's tires for years and through multiple cars. They never are trying to upsell you or pressure you into spending more. They walk you through the process and are quick and efficient with services. Be it a tire rotation or new tires & now windshield wipers they take care of it all. Thank you for being a respectable company in an age that that has become the exception more than the rule. I will be back. read more

I only can say great things about this place! The employees are efficient, friendly and professional. There's a few times I came in here to get new tires and had great experiences. They even have a section to park and get air in your tires and the guys are always accommodating. Keep up the good work! read more

It's always great coming here. Nathan was my salesperson today and he was super helpful and kind. Definitely a place I will keep bringing my car to! read more

My car had recently been in for service at my usual shop and was told my tires were wearing a little unevenly and it was recommended I get them rotated and balanced. I brought the car to this location because I get free rotation and balance as this is where I purchased the tires originally. After dropping the car off at America's tire, I get a call informing me that the tires cannot be rotated because the rear tires have worn in a specific pattern that indicates a suspension issue. I told him the car had just been to a shop and there was no suspension issue but that we were aware they're uneven and need rotating, so please do it. The guy I spoke with insisted I had a rear suspension issue, rotating the tires would make it ride extremely rough, the tires could not be rotated but they would try to balance them. I asked if perhaps the alignment was really off, causing uneven wear, and he insisted again it was a suspension issue and it needed to be fixed first. He even said not to replace the tires until the suspension was fixed. Well I'm JUST off the phone with my usual service center, and THERE WAS NO SUSPENSION ISSUE. The tires were not rotated or balanced and have now worn so unevenly I must replace the front tires. The rear tires look good and have more life on them. The shop is baffled at what America's tire service rep told me and said because they refused to do the rotation now I need new tires. Thanks America's tire. You've cost me unnecessary money and lost my business. read more

They fixed my tire for free even though I did not buy my tires from them for this truck! Been to 2 America Tires stores repeatedly and had great customer care start to finish. Online appointment easily made with text alerts through completion of the job. They have equipment and have cared for our Rivian too. Well run company, keeping current making other tire stores look sub par. Thanks for the great service at Millbrae and Napa! read more

I've been coming to America's Tire for many years. In the last year this place has really gone downhill. I had an appt for a balance and rotation. I waited over hour before my car taken in. I thought making a appt would make a difference. I think if the employees were focused on work tasks and not messing around things could have gone a lot faster. There was a lot of yelling and goofing around in the tires bays. Unfortunately I will not returning when I need new tires. read more

Purchased tires from here great deals excellent service free repair on my tire that had a nail in it.

Great customer service. Price is as expected but will try to price match. wish they had a bigger place because it is always busy when i go there. make an appointment to get your service done quicker. Great job always. read more

I really appreciate their prompt, friendly tire check service. I Just had 4 tires replaced due to Napa potholes. This is an outstanding company! read more

My husband and I decided to drive to wine county with our two kids. Started like an amazing day but some how we got two flat tires on his Silverado truck! Both left tires were losing air by the second. Found this America's Tire in Napa, when the representative asked my phone number I told him we're not in their system. He gave me the bill, to my surprise it was 0.00 I said why?? He said "we want you to be on the road safe". What a beautiful unexpected surprise! Tires got repaired within 25 minutes, our day will turn amazing after all! Their team members are amazing. Best customer service ever. I'm forever grateful to have found them. I know where I'll be getting my car's tires this summer!!! read more

Every time I've ever gotten my tires changed here, they either separate from the rim and I have to come back and have them fix it, or they last like 2 months and go bad. What really set me off was them throwing away my special lug nut for my tire AND my spare key! Why would you do that??? You have all my information, I'm a frequent customer... it's not like it's a lost and found item where you have no idea who it belongs to! You all work on cars with special lug nuts and understand how difficult it is to find a replacement. Why would you not just hold on to them until the next time I came in. Absolutely ridiculous. 0/5 stars if I could. DO NOT spend your money here read more

Quick, helpful and friendly. I had a nail in my tire and it was fixed before the week was over. They also offer complimentary air fill up and tire tread inspection! read more

Would not go anywhere else... brought my tires a few years ago, and just had normal tire rotation today, wow they are fast... my appointment was at 10:45 they said it would be ready at 11:45 and it was done at 11.. they have great prices that can't be beat and free rotation, and get the warranty. You never know when you hit a nail or a bad tire, I've had one replaced last year and swear by it today... the staff is friendly and very professional. Can't recommend them enough. read more

Was having a terrible day stuck on the side of the road with 2 flats, thank you so much to the manager Justin who turned my frown upside down with the top tier costumer service, I called in & his helpful demeanor calmed me down & gained a customer for life. He checked all my tires and I'm glad he did because he suggested I change the remaining tires which I did to avoid future problems. Truly thankful to the staff at this establishment. Great business! read more

America's Tire - Tires Near Me - Napa, California

I have to say I will never do business with anyone else! I have been a client since 1980 (Phoenix location) and I have always had an exceptional experience and treated with the utmost care and professionalism. This organization is top notch! read more

I took my 2009 Chevy HHR to them at their Napa Center to get a tire that leaked and had a nail in it and worn out inner tread replaced free of charge using my unconditional road hazard warranty. Service Mgr Travis attempted to bamboozle /lie n state it was only good for 3 years - what a crock! He finally acquiesced after I showed him my referral from Ty at Discount Tire Direct!. as a result of this I won't use them in the future! Discount Tire Direct sent me 45 miles North of where I lived to take care of this when they could have sent me 7 miles North to their Novato Location from where I reside in San Rafael, Ca read more

Some of the best customer service. I started using Americas Tires 10 ago. I asked what is the best value tire( not the cheapest but the best value) I rephrased it by saying if you were buying tires for your mom what tires would you get? The staff member recommended a set of tires and the rest is history. If you get a nail in your tire they will find it and fix it. They also rotate and or fill up your tires when you need or when you purchase tires from them. read more

Nate checked me in for my tire replacement. I barely had to wait once he entered the store. My experience with him shows me that he loves his job and loves to help people. He checked me in on another car with a slow leak and was very helpful then too. It's great to see a company hire guys like Nate who focuses on customer's satisfaction. read more

My tire caution light went on in my car a few days ago. I was on out of town trip in Napa. I found America's tire store close to me and decided to stop in to see what the problem was. I did not have an appointment and I have never bought tires from this retailer. They were able to find the problem ( a nail in my tire ) and fixed it within an hour and a half. Then to my surprise there was no charge for this service. The staff were so friendly and professional. I highly recommend this business. I will buy my tires here next time. read more