Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

PlumbSmat was the only company between San Antonio and Aston that could respond in the same day and…read morefix a leak. Bravo to Cody and Paul. Excellent work, great people

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

Despite my initial high expectations of this being a reputable company, I have encountered numerous…read morechallenges from the outset. I have had several technicians inspect the unit, and three units have been replaced by "master techs" who have been unable to identify the cause of our excessive water usage, which exceeds 15,000 gallons during our absence for the majority of the day.Upon consulting my own plumber, I was informed that the water softener is the root cause of the leak. Following my plumber's confirmation of the issue, the unit was shut off, and my water bill returned to its normal state.However, this company has yet to refund me for the water bill or resolve the problem within months. Despite numerous continuous conversations, no solution has been found. When I have requested a refund and the removal of the faulty unit, my account remains unresolved, and I continue to face difficulties with Hope to just have them removed from my home and my credit

Dwayne was friendly and thorough. Luis was kind and did a great job installing and with cleanup and…read moregetting things returned to their respective places.

The water specialist Dwayne was kind, patient, and knowledgeable. He was able to provide us with…read moreinformation about various types of systems along with caring about us doing our research too. Install tech Ray was also proficient in his knowledge of installing the systems with a caring attitude. He wanted to make sure we understood how everything worked and gave detailed picture instructions on how to also be alert when there might be a problem. I recommend Puragain Water employees and product to all.

Wow, our lives have completely turned around! Our skin feels amazing, and our coffee tastes…read morefantastic. We had a consultation with Eric, who was super genuine and clearly explained how their system could help us. We ended up getting a water refinement and reverse osmosis system installed by Jonathan. He did an awesome job and was very professional. Jonathan went above and beyond. He noticed a leak in our faucet, told us about it, and came back the next day to install a new kitchen and bathroom faucet for free. The price is great too. We shopped around and researched these systems, and Fidelis offers top-of-the-line products. These aren't your average water softeners--they're the Cadillac of softeners, with a lifetime warranty! Fidelis has been incredible to us. Highly recommend them!

Apparently they advertise by putting a "Final Notice" of parcel hold in your mailbox, which makes…read moreyou think they are the post office. Then when you call, they are rude to you and act like you wasted their time if you don't let them give you their allegedly free gift and water test. This makes no sense. If they just sent a normal advertisement, I might use them in the future. But I would never use a business whose first interaction with me is a postcard like this with no name or address even on it.

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided

I had an issue with my app on my phone with the water softener that Alamo installed last year…read more Joshua came out and got me reconnected. With Alamo water you get first class Support with their system. That is absolutely due to the leadership of Alamo Watet company.

Nicest guy you will ever meet. Fair and dependable and has a great team supporting him. Been…read morelooking for a water softner installation and called all the big know companies. After getting g multiple quotes for system from the others ($7000 and up), My quote from Alamo Discount Water Systems was less than 1/3rd. Yea even added a reserve osmosis drinking system plus all the plumbing from the street for just over $2500. Very happy with this purchase and it's so nice to have a company that stands for dedication, integrity and excellent products/installation. Look no further - this is the company you want to do business with.

Alamo Discount comes highly recommended by me because of several reasons, quality product,…read morecompetitive pricing, and awesome customer service. Our well for our house was completed toward the very end of our build so that gave us little time to get schedule someone for a water system before actually moving in. We had planned for another company to install the water Softner and Filtration devices but it was hard to work around our builders schedule. My wife called around and got push back due to the short period to install, but our neighbor recommended Jay from Alamo Discount. Jay and his guy showed up on move-in day, installed the several devices very quickly and had us up and running within an about an hour. Jay was professional, knowledgeable, and the cost did not break the bank. AS of February 2019, we have had no issues and Jay will gladly accept phone calls after installation for guidance on the system.