We came in today after buying the wrong parts. The moment I walked in the store manager, Omar, was…read moreextremely helpful in processing the return and helping me find the right piece. He even went above and beyond to show me YouTube videos on how to install the parts. He went above and beyond. We will definitely be back to see our guy Omar!

My S550 benz headlight bulb needed to be replaced. The…read more"Bedroom Eyes " Charlie, took Control in helping me remove the bulb and replace it with a new one, every time anyone goes to this store they're always willing to help you and assist with whatever you need ! are! The full staff are knowledgeable and treat everyone with respect and kindness! Charlie you are "Da Man" Thank you

Amazing young man by the name of Ty!! He helped me get a new…read morebattery for my car and was helpful from start to finish! Also VERY kind and knowledgeable about cars! Thank you Ty!

Battery purchase and return. Friendly staff. Some items are over priced and you can get them…read moreonline cheaper. That said, we won't have these brick and mortar places if you don't shop there.

If I could give a 1/2 star I would just because they were open for business. I just had a crappy…read moreexperience with these guy's HUB Auto/NAPA. Been going to HUB SINCE THE 70'S, NO LONGER!!! BUYERS BEWARE!!!!! I bought a sensor today, took it too my mechanic and it didn't work, took it back and they said no refund on electronic stuff, you buy it you own it! That's not the store I grew up with, of course HUB Auto took back items that didn't work, not now, corporate GIANT'S and peon employee's don't care anymore. Guess what, stupid me for buying a Chinese crap product from a retail GIANT who doesn't give a crap!!!!! See photos!

They have hours when everyone is working…read more I usually have to go to a farther auto store to get stuff.

I received an extra part that I did not order. I called to inquire about it and I spoke with the…read morerudest man ever. He was nasty and did not want to be bothered. I will NEVER purchase from RPM Auto Parts again.

Best place to get your auto parts! Affordable and great service. My go to auto parts store.read more

I went to this location specifically because I had a coupon for an oil change. When I arrived, the…read morestaff refused to honor the coupon and told me they had already applied discounts, so they could not give any additional savings. The problem is that even after those so-called discounts, I was still charged $147.20 for an oil change service. If the coupon was not going to be accepted, that should have been made clear upfront. I feel the pricing was misleading, and the experience did not provide the value I expected. I left disappointed with both the customer service and the final bill. I would not recommend this location based on my experience.

I just want to give a shout out to all the men who worked with me twice in April. They work so hard…read moreand they deserve recognition both times I visited. I I could only afford two pairs of tires so they advised me to get a cheaper one that way I was able to get another two new tires. Just for comparison and your tire is 400 each I was able to get away with 140 each plus the cost of installation. They actually transferred the tires from somewhere else just for me thank you Pep Boys! five stars. I wish I had a photo of car tires after they replaced them, but I forgot and already returned that Lease car.

Great SERVICE Recently, I brought my car in for service. I…read morehave a FIAT, and there's really only one certified FIAT mechanic in the area, so I needed the dealership to take a look at a check engine light issue. My service advisor, Mr. Jose, was amazing. He walked me through the entire process, explained everything that was happening, and communicated with me in a timely and professional manner throughout the service. I haven't been back to this location for service in years. It is now a very welcoming space. It's exactly how you want to feel when you bring your car in for service -- informed, valued, and taken care of. Because of the excellent experience I had with Mr. Jose and the rest of the staff when I arrived, I will not hesitate to return in the future.

I've been bringing my Fiat here for years because it's hard to find someone who works on Fiats and…read moreevery time I do, I've had a less-than-good experience. The TLDR is they have expectation management problems, are disorganized, and don't take your issues seriously. Here's a summary of a few problems I've had: - I got a voice message saying that they'd update me by end of day a few days after I brought my car in. When they didn't, I called them & asked what happened only to learn they hadn't even looked at my car. They then lectured me on being patient because their Fiat guy was busy, even though their own mechanic was the one who gave me a timeline. - In December 2025, my car had a huge change: the fan would stay on for minutes after I parked no matter how long I had driven. They told me "we didn't find anything but it could be the start of a problem." In June 2026, I brought in my car for another problem and asked them to look at the fan again. They said there's no problem. The second time I drive my car after this, the high coolant temperature warning goes off. They charged me over $800 to fix it. Less than 80 miles later, the SAME alert went off. - When I decided to tow my car from them to another place, they struggled to find my car and car keys. They didn't even seem to know that I had brought my car in the night before and had to ask for help. - They use an AI assistant (Sarah) and don't disclose it's AI. Sarah wrote that they could find someone to custom make me a new hubcap. When I get to the dealer, they had no idea why I was there and when I told them about what I needed fixed, they said they couldn't help me with several things like the hubcap. And when I told them Sarah said they could, they were like, "Oh yeah, Sarah is AI."

Quick, easy, knowledgeable, so glad this shop is still here. Hard to find places like these…read moreanymore. It's very convenient and easy parking when you need genuine parts & solid information!

Jim's a very nice guy and has been helpful with my Mini parts. The place reminds me of hanging out…read morein a friend's garage full of treasures just waiting to be found. We just bought a 1975 BMW 2002 and I can't wait to see what's available. Definitely recommend!!

After a weekend of bad service from many places, I felt compelled to write about the one place I…read morewent to that actually provided great service. Jose, who I think is the manager, was so nice. He explained what battery I needed in terms that a non-car person could understand. He installed the battery for me right away even though the store was somewhat busy. He was friendly and funny as well. I will definitely return here.

Thank you David and everyone over there for always being so knowledgeable and professional. Every…read moresingle time I have come into this store I have been treated with so much respect and care. I truly appreciate the service and helpfulness of the entire staff. Proud to be a customer! Thanks again!