Pre-ordered $75 of Bordier butter through their Frenchery pre-order program. Pickup date was…read moreconfirmed twice in writing (receipt + the owner's own email) a month ago, then pushed 2 weeks out the day before scheduled date. They admitted they only caught the error because I contacted them. When I said I'd still keep the order and wait, they cancelled and refunded it anyway without asking. Then came the texts: I should find another Bordier vendor because they're "obviously not up to your customer service experience standard," followed by "There's nothing more I can do. Feel free to leave bad reviews." (Screenshot attached.) The refund was quick and there were plenty of apologies, but cancelling against my explicit wishes and then telling me to shop elsewhere was the worst customer-service experience I've had with a specialty food shop.

What a great idea when you want authentic FRENCH foods. I have a hard time finding boudin noir…read more It was magnifique!

My friends gave me warning for being over charged before going to the store so I was paying…read moreattention when the employee was scanning the items and he noticed it. I paid $100 in cash and I received $5.63 back. I checked the receipt as I was walking out. The receipt showed change back of $7.63. I was shorted $2. I went right back inside and presented my receipt and the change back. The employee apologized and gave me back $2. I should mention that they were not super busy at all. 2 star is for not trusting the check out process. I will go back there again for shopping with full attention to scanning and checking the receipt. The management needs to work on gaining the public trust back. I reversed the review to 5stars for timely response from the business.

Diverse Middle East grocer with fresh butcher meats and deli. Some of the produce outside in the…read morelarge bins are of questionable quality however

I wanted to like this spot more than I did. It's very clean and seems well organized. But the main…read morereason I went there was to sample their prepared hot food. There was no hot food prepared and no explanation as to why or when it would return. That could be just the day I chose, but my bigger problem is that virtually nothing is priced in the entire store! There's stuff out on tables, no price tag anywhere, no nothing. For some things in the cold case there is a piece of paper stuck on the side and if you can match up your item to the paper, you're in luck. But there are things on the shelf that aren't on the paper. My philosophy on this is "If you can't be bothered to price it, I can't be bothered to buy it." I refuse to go find someone to ask a price on every single item I might want to buy. I'll leave instead. When asking the friendly staff member at the register about the lack of hot foods, there was a prepared item there that looked good so I broke my own rule and asked. His accent made me believe it was one price, so I decided to get it, only to find out it was twice what I thought I'd heard! I bought it anyway, a package of four aloo paratha, which was really tasty but much spicier than I had expected. I may go back to see if the hot foods return (there is a digital menu above with prices already) but unless things on shelves are priced, I won't be shopping the rest of the store.

This review is for bakery , not for groceries. We purchased few pastries from the bakery. They were…read morerefrigerated , we came directly to home from the store. The pastries looked ok from outside but the cream smelled stale and after taking some bites , we found mold inside all the pastries. Bad experience. Not sure when this was prepared but please take care of food quality.

Got the strawberry soursop smoothie and it tasted like those strawberry milkita candies. It was…read morepricey and took a while to get, but the quality was excellent. I would go again. It was packed on a Thursday evening, fun atmosphere with lots of seating.

was deciding between the cholado vs green mango dessert…read more thanks for the staff's help with taste tasting the ice cream flavors, i got the cholado along with lulo flavored ice cream ftw! if you like sour and sweet flavored desserts, trending more on the sour, this is the dessert to get! on a sunday night, place busy and all the seats, benches, tables were taken they also gave out free small bottles of water the menu on the same screen scroll too fast, so here are the printed menus for you. i recommend signs on the windows or a sign inside or more menus near the door or have an online menu, so people can decide or at least narrow their options before they get to the counter the ice cream flavors didn't have signs and it was unclear if you go to the cashier or to the ice section to order ice cream, etc will come back again soon!

My go to for my high polyphenol olive oil. Knowledgeable staff. Well organized store layout. Street…read moreparking.

Pretty disappointed in my visit here. They get an extra star for the friendly service that they…read moreprovided though. I've been on an aged balsamic vinegar and olive oil binge lately, and have checked out a bunch of shops ranging from San Diego to Carmel Valley near Carmel-by-the-Sea. I was excited to potentially discover a closer source of high quality balsamic vinegar and olive oil. To assess how good of a product they had, I asked for the 25 year aged balsamic and the Picual EVOO. The 25 year aged balsamic was quite watery, had OK flavor (just a bunch of basic berry and grape flavors, no honey), and had too much of a vinegary bite. In comparison, the 25 year aged balsamic that I had in Carmel Valley poured like molasses with an incredible mouthfeel, much richer and more complex flavors including oak cask flavor and an ultra-long wildflower honey note finish. Next up was the Picual EVOO. Honestly, I didn't really taste very much aside from a light olive aroma. Felt very watery, not much of that green/herbal note, no sharpness, just a whole lot of nothing. This was even more disappointing than the 25 year Balsamic. The Picual I had in Carmel Valley was punchy as it should be, tons of fresh herbs, grass, spice all up front. I don't know if it's potentially a difference in first extraction vs using the remnants/grinds. But I cannot recommend the olive oil at all. The drive really is worth it guys, until an actual proper EVOO and Vinegar places shows up in South Bay at least.

I was so skeptical about this place! My coworker…read morerecommended this for a little get together. It's not my usual food, but I was open to try it and oh my goodness the food was amazing! The ambiance is very mellow, dim lights, and very cool paintings. If you're feeling adventurous I would definitely put this place on the bucket list! Most of their food is fermented which has a very fresh taste to it. My absolute favorite was the bread along with the spread. I told the workers there that It was my first time there and I didn't know what drink to get. They gave me a list of recommendations and I ended up getting a "sour" which tasted like a cider beer Thank you so much for the cool fun experience.

$5 for a taste? There are some interesting beers at Fox…read moreTale. One that stood out is a Stout brewed with African co-coa beans. I asked for a sample/taste....ahh.$5. WTF! 1st time required to try a 1oz taste! I left Skip this clip joint! And you are warned that I saw a rat scurry across the kitchen floor! The county of Santa Clara Department of environmental Health DEH should be notified!! If you eat here you most likely will get food poisoning!! STAY AWAY! And Tell a friend!! Nice try on the Rebuttal! 1st impression! Is the one that is the lasting impression! Fox Tale or should be called Fox take! Is the only Brewery that does not offer a free 1 oz taste! Standard protocol for all other breweries that want to stay in business and be successful is offer a taste. I would offer you good luck, but you would not know what to do with it!! Facebook and Instagram are a great sounding board for your lack of customer service and cheap high and mighty attitude! All I wrote was true! Over 200+ Reviews.. Who is the public going to believe! You just can handle an honest rejection or Bad review! Get over yourself Maybe try a different line of work.....

Remarkable Sandwiches, at a Reasonable Price!…read more I enjoyed my time at Zanotto's very much. I ordered a customizable sandwich at the deli and grabbed some Marianne's ice cream for dessert. The sandwich portions were incredibly generous, for only 12.99! The sandwiches are so big they could definitely split into two meals, which is even better! They also offer a meal deal where you get chips, a cookie, and a soda for 18.99. The sauces and vegetables on the sandwiches are amazing and flavorful. I thought the pickles and pesto mayonnaise were a remarkable combination. There's an outdoor patio area where you can enjoy your purchases. There's ample shade, and you will have no problem finding a seat. The sandwiches came out promptly. This is definitely a place I'll be coming back to, especially for their dutch crunch bread!

I've tried so many sandwich spots around the Bay Area, and this one is hands down my favorite!…read more I'm absolutely obsessed with their Dutch Crunch bread--it's perfectly crispy on the outside and soft on the inside. My go-to order is: * Dutch Crunch bread * Tri-tip * Onion * Tomato * Sprouts * Black olives * Pepper Jack cheese * Pesto mayo * Chipotle mayo Every bite is so flavorful, and I find myself coming back whenever I'm craving a great sandwich. What do you all order? I'd love to hear your favorite combinations!

I ordered the beef steak with rice and my bf order the chicken suqaar with rice. The food took a…read morewhile to come out but when it did arrive, I immediately noticed the generous portions. Both meats were juicy, flavorful, and tender but if I had to pick one it would hands down by the beef steak. One thing to note about the dining experience is that it was uncomfortably hot inside the restaurant. I went on a summer day when it was in the high 80s and the restaurant didn't have AC or a fan... it was a lot warmer inside the restaurant than it was outside. I felt so relieved when I stepped outside.

My first time trying Somali food and definitely won't be the last! I read some reviews prior to…read morecoming so I knew we weren't going to have water, but man that tea or Shaah was tasty! It did have a lot of sugar, but it was pretty similar flavor-wise to Indian chai (sans milk), so it paired very well with our order. We ordered the chicken suqaar and the beef wrap. We opted for the chapati (sabaayad in Somali) with the chicken suqaar, but would love to try their rice or their version of injera during our next visit! The menu at first glance looks kinda confusing since they have Lunch in big letters on one side with a ton of their dishes and Dinner on the other side with the remainder of the dishes, making it seem like a few items are available during this time... but the Lunch portion just states that it comes with a side of rice, pasta, chapati, or injera (which is the same as Dinner...) so kind of an interesting stylistic choice there, but this is to say that everything on the menu is available the whole time they're open. The meals were so flavorful- the chicken suqaar had a ton of onions, carrots, chicken, green-bean like veggie, and spices, and was served with a green sauce that had kind of a habanero or jalapeno taste to it. The beef wrap was huge and I only ate half of one for dinner- it was flavored so well and the beef was cooked perfectly. This came with a side of the green sauce and a white sauce. I'd love to return and try their injera with chicken, kay kay chicken, beef suqaar or beef steak, and their sambusas! I saw some on another diner's plate and it looked sizable and filling. Jubba is located right next to a VTA light rail and an apartment complex so there's decent foot traffic, but overall, a wonderful place to try and eat!

I had high hopes for this upscale Mediterranean spot in downtown Campbell. Lots of hype, but the…read morefood was average and service was all over the place. I thought some dishes were great; the wagyu burger was decadent. Other dishes were not that special. The scallops didn't taste too fresh (likely frozen) and combining them with hummus didn't quite work. The side of bread was practically insulting. $5 for stale table bread was a surprise. Dishes arrived very late; we were nearly forgotten when we tried to order, and then after ordering, we waited 40 minutes between appetizers and the main course. Not because they were cooking it; they just forgot we were there and when they brought out the dishes, the scallops were no longer just-cooked, and the burger had been sitting for a bit. No apology, just an acknowledgment it was late, and no discount (not even on the stale bread). They offered us wine, we said we didn't drink, and they just moved on. I debated a lot about how to review this. It's my personal experience that was disappointing, and I'm glad some reviews are very upbeat. But there's a handful of reviews noting frustrating delays... and that needs to be worked on.

Lira is a well run quality restaurant with a super tasty burger and outstanding staff…read more I really like the lit-up bar and comfortable outside seating. The huge windows are perfect for people watching. A great spot to get a drink and a tasty meal this winter,

Hands down the best pizza I've ever had. I hosted an event with over 100 guests, and people…read morecouldn't stop talking about it all weekend. My group was hungry, and they kept the pizzas coming for hours without hesitation or slowing down. Every pizza came out hot, fresh, and absolutely delicious. They have vegan and gluten free options. The team was professional, organized, and a pleasure to work with from start to finish. The response was so overwhelmingly positive that I've already booked them for my next event. If you're looking for pizza that will impress a crowd, I can't recommend them highly enough!

THE BEST SOURDOUGH PIZZA!! Must Try!…read more I literally follow these guys EVERYWHERE!! Farmers Markets and now a brick and mortar - Finally! They even do private events - they catered my husband's birthday party and they were a HIT!!! Livermore is a tiny spot with an amazing patio and/or indoor wine bar, Swirl on the Square - they are awesome too! If in need for a pizza, beer, wine or a cider - this is your place. Would I go back? Yes, I will continue to follow them wherever they go!!