I just finished my third session with Queennie Baquir, and honestly, she's becoming my go‑to. She…read morereally knows the body -- not in a generic way, but in that intuitive, "I can feel exactly what's going on under here" kind of way. She switches between firm and soft pressure depending on what my body needs, and she somehow always finds the knots I didn't even know were there. I came in this time with intense shoulder pain -- so tight it hurt just walking around. By the end of the session, my shoulder felt normal again. She worked through the knots slowly, thoroughly, and with the perfect amount of pressure. The relief was immediate and honestly such a weight off my day. If you need someone who's skilled, attentive, and genuinely good at what she does, Queennie is it.

I've been dealing with tension and shoulder pain, and Mateo has been incredibly helpful. His work…read moreis exactly what I needed - he's thorough and really gets into the problem areas without being too much. After each session I feel significantly better. He's professional, skilled, and I always leave feeling like my body got the care it needed. Highly recommend if you're looking for therapeutic massage that actually makes a difference.

I found my people! I found my people!…read more Super excited that I finally made it here because this has been a long time coming. It felt so good to have my concerns addressed and assessed without feeling rushed, unheard, or unseen. The team at Firm Hands Sports Massage took the time to listen, explain, and really focus on what my body has been trying to tell me for a while now. If you've been dealing with chronic problem areas and keep putting yourself on the back burner, consider this your sign. I'm already looking forward to coming back and starting treatment on these stubborn trouble spots. My body has some catching up to do, and for the first time in a long time, I feel like I'm in the right hands. ‍

I had pretty much sworn off massage for years because of too many disappointing experiences and…read moreinconsistent service. Because of that, I don't say this lightly: Firm Hands has completely changed my mind. Every single experience I've had here--for myself, for friends, and for family--has been outstanding. The work is consistently skilled, intentional, and truly therapeutic. This isn't a "fluffy" massage that leaves you wondering what you paid for; it's thoughtful bodywork that actually helps. I've referred so many people to Firm Hands at this point that I honestly can't help myself--I recommend it to anyone who will listen. Whether you're looking for real therapeutic support or intentional self-care, this place delivers every time. Highly, highly recommend.

Updating my review because Jamie, the owner, reached out after reading my feedback and invited me…read moreback to give The NOW another try. Wow. My second experience was night and day. Jamie recommended Louis for deep tissue work, and he was exactly what I was looking for. He was professional, thorough, and clearly very experienced. He checked in throughout the session, listened to my concerns, and knew exactly where to focus. For the first time in a long time, I walked out feeling like a completely different person. The tightness and pain I had been dealing with were significantly improved, and I finally felt like I received the deep tissue treatment I had originally been looking for. I also want to thank Jamie for being such an attentive owner. She took my feedback seriously, followed up personally, and genuinely wanted to make things right. That level of customer service is rare and says a lot about how she runs her business. I've already booked my next 80-minute massage with Louis in two weeks and am happy to remain a member. In fact, after this experience, I'd even recommend The NOW to my husband. Sometimes the true measure of a business is how they respond when a customer isn't completely satisfied. Jamie and her team exceeded my expectations, and I'm grateful she encouraged me to give them another chance.

I popped my massage cherry…read more I ended up coming here on my birthday for a birthday massage. I was massaged by Jo who was extremely kind and thoughtful. I was able to try their 55 minute Swedish massage. The ambiance inside is dark, calming, and they have ocean waves as audio going. It is amazing. The set up is cute and aesthetic, they have a basket or hanger for your clothing and a bowl for your jewelry. The massage bed is heated so it is nice and warm in there. You won't get cold. They also have a sheet and a sheep skin looking top blanket that adds a small amount of weight that is enjoyable. Prior to walking in there's a small area where you can talk to your massage therapist and let them know about any preferences, ad ons or problematic areas. The only thing I did not like was that the lotion used leaves such an uncomfortable feeling on the skin. I don't know what exactly they use but I could just *feel* the layer of lotion sitting in top of my skin. I was itching to take a shower. It was not my cup of tea. Jo was amazing! I had so much joy and relaxation out of my massage. I had plenty of knots that she found in my upper shoulders but I did not choose to get the deep massage because I definitely would be crying and biting on the bed. My knots are crraaazyyyy so slowly but surely I'll be able to handle them coming out. I know home girl was like "this girl has some terrible shoulders" but everything is a-ok. She applied the appropriate amount of pressure and is receptive to feedback. The service overall was extremely friendly. They have complimentary water with citrus or regular water. Parking is in the garage or on the street. They do have a restroom.

Rachelle Harper is the best. She is a talented massage expert. She gets booked but that is…read morebecause she is outstanding. I highly recommend the relaxation massage.

Fantastic session with Rachelle just now, I feel incredible! I came in with a lot of tension in my…read moreneck and shoulders, and was generally sore overall from a week of gym and various outdoor activities. What a transformation! I feel like a million bucks right now! She's a true healer. Look no further! Book immediately!

Alisha really cares about you and your health. She is compassionate and comes up with a plan that…read morewill help your health grow in the way you want it to.

I highly recommend acupuncture with Jenny Ahn! after three months with a swollen sprained ankle,…read moreJenny treated me. Within a few sessions the swelling finally went down and I was able to resume my regular activities without anymore excruciating pain! I'm a believer and fan of acupuncture now!

I feel so lucky to have found Staci on Yelp. I had been going to a monthly membership club for…read moretreatment and became frustrated by the poor quality and experience. She responded to my inquiry right away and was able to get me in. My massage was incredible. She is such a professional. Her energy and the ambiance she provides is so calming and inviting and her rates are fair. I immediately relaxed and melted into the experience. I explained what I was having issues with and she knew just how to tackle them. I love the cupping option she incorporates into the massage. I only wish I had found her sooner!

Staci is an amazing massage therapist! I have been going to her for years and typically have a 75…read moreminute massage with the last 15 minutes being Reiki. She is a gifted energy healer and I highly recommend her.

Just what the doctor ordered (not a legit doctor) lol…read more Since I moved to Long Beach about 4 years ago, the first thing I looked for was a massage spot. I was driving down 7th street and decided to check this place out. Everytime I walk in I am always immediately greeted by the gentleman working the front desk right by the entrance. I usually asked for an hour massage but they have a few options. I usually decided on the 30/30, which gives you 30min body and 30min foot massage. I always pay up front which I am totally cool with and then I get guided to a private room to undress and get into a bed. Shortly after they come in and ask if you want the massage medium or hard...I of course ask for hard because that's how like my massages. I will say they are very good with giving you what you pay for if that includes time, products, and service all around. The staff are always very friendly and welcoming, from the front desk with offering you the service and payment ls to the actual massage. I have been coming here religiously for years and anytime I have friends or family in town I make sure we stop by for a nice relaxing time. They also offer gift cards for beautiful gifts and don't worry about parking, tons of parking in an open lot. Hope you enjoy your visit as much as I always do. SYoY :)

Felt Pressured to Tip Lack of technique with massage. Felt…read morelike the masseuse used very little effort only using palm of hands and fingertips to massage.

My husband and I have been coming here for couples massages at least once a month, and every single…read morevisit has been a wonderful experience. The atmosphere is relaxing, welcoming, and exactly what you want when you're looking to unwind and recharge. What really sets this salon apart is the attentiveness of the staff. Our massage therapists always take the time to understand our individual preferences and tailor the experience accordingly. My husband loves deep pressure and especially enjoys when they walk on his back, while I prefer a lighter, more gentle touch. They consistently adjust to our needs and make sure we're both comfortable and getting exactly what we're looking for. The professionalism, skill, and genuine care shown by the entire team keep us coming back month after month. We always leave feeling refreshed, relaxed, and already looking forward to our next appointment. If I could, I would honestly get a massage here every day! Highly recommend to anyone looking for a top-notch massage experience. This one sounds warm, genuine, and highlights both the personalized service and the consistent quality you and your husband enjoy.

Public Health, Professionalism, and Customer Service Concern -- Long Beach Health Department and…read moreLos Angeles County of Public Health During a massage appointment, I observed that the masseuse, identified as "Pat," had visibly rough and irritated skin on both of her elbows, more rough on the left. When I asked about it, she stated it was just dry skin. As the massage continued, I became increasingly concerned due to the amount of direct skin-to-skin contact. I asked to see her elbows more closely. I used my phone flashlight to illuminate the dim environment, and I observed that Pat's skin on her elbows appeared red, raised and inflamed, 2 x 2 inches in circumference, covering almost her whole elbow. Out of an abundance of caution and concern for possible exposure to a contagious skin condition, I requested that the massage be stopped. Following this, my husband and I asked to speak with a supervisor or manager. We were initially told that there was no supervisor available and that no one would be available for approximately a month. This response was upsetting and felt unprofessional given the nature of the concern. After continued requests, another individual was eventually reached by phone (She refused to state her name) who communicated more clearly. During that conversation, both my husband and I felt that our concerns were mocked rather than taken seriously, which further added to our distress. I have reported this incident to the Long Beach Health Department and Los Angeles County - Department of Public Health. I am sharing this experience so others are aware of potential health risks, lack of professionalism, and egregious customer-service issues. If others have experienced this, they may consider reporting similar concerns to the appropriate authorities, if encountered. This review reflects my personal experience and concerns.

This is a review that is long overdue (and one I've written in my head a hundred times but didn't…read morewant to share publicly for selfish reasons). I've been a regular for at least a couple of years and will continue to be a faithful member. I've suffered from chronic neck and shoulder pain for as long as I can remember. My search for relief took several years, including countless visits to chiropractors, orthopedists and massage therapists. Finding MELT changed my life! Sijai is a Godsend! Walking in for the first time, I was impressed with the relaxing aesthetics of the check in/waiting area. In a relaxing low-lit room, you are surrounded by the gentle sounds of a waterfall and the soft aroma-therapy scent. This is not the every-other massage business you find. Not only is the atmosphere conducive to the best relaxing and healing experience, the facility is absolutely spotless! You are led to one of the inviting treatment rooms and after discussing your problem areas, the magic happens! Select from one of the amazing aromatherapy oils and get ready to transcend into heaven. Sijai syncs to your needs and ensures the perfect pressure during your therapy. She's probably tired of hearing that her hands are "magic." She is magic! Sijai is so easy to engage with that she can soon become your therapist - someone to confide in. The business is named "MELT" because that is exactly what you will do at the end of the session...you will just melt into the massage table. Sijai devotes herself entirely to each appointment so BE SURE TO MAKE AN APPOINTMENT as walk ins are not accepted. Pick up the phone and call! Sijai is not going to interrupt a client's experience by responding to folks who show up without an appointment to schedule sessions and/or purchase gift cards.

I called 2 times and left messages to make an appointment but never received a responseread more

This place is my go to massage spot! The vibe in the hallway and in the rooms is so calming and…read morerelaxing with the dimmed lights-- sets the tone for a nice massage. I appreciate how they are almost always available with appointments even if I call the day of. Nine was able to adjust the pressure to my liking during my recent visit. I asked for light pressure, and she delivered. Will continue to come back here!

I was really looking forward to my massage with Sky but left feeling a bit disappointed with the…read moreoverall experience. I was contacted beforehand and asked to push my appointment back by 30 minutes, which wasn't an issue. However, upon arrival, I was asked to confirm that I had paid online, and there was a delay while the receptionist located my payment, which was frustrating. Once I was taken to the room, I wasn't asked about any specific areas of concern or preferred pressure. During the massage, the pressure felt too rough at times, even after I asked for it to be lighter. The session also felt rushed, and after it ended, I wasn't offered water or tea. Overall, the service didn't meet my expectations, especially given how excited I was going in.