I don't come to laundromats often but I love that there were so many options for washers and…read moredryers. Small loads, big loads, double loads, quadruple loads! This place has a size washer and dryer to meet your dirty laundry needs. I washed my comforters here. BB's accepts cash and has a change machine OR you can use credit card. Free WiFi, TV, parking and conveniently located next to Neighbors Donuts and Chefs if you get hungry. Staff was helpful as well. They informed me that I can drop off my laundry for them to wash and fold if in a pinch (obviously for a price). I'm going to take them up on it next time.

I really enjoy this laundromat and I come here very often. This place is really friendly, clean and…read morewell-kept. I am very picky when it comes to things of this nature & they are really great. If anyone has ever had a bad/negative experience give it a try again. Things happen, people go through things, but I guarantee you they will not let you down relative to upkeep, friendliness and accessibility to a variety of different good machines.

I was very satisfied with the service as well as the price. Closed and with to Berkeley, can't fine…read moreit. If anyone knows where they relocated to, please post. They were friendly and cover everything.

VERY DISHONEST PEOPLE!!!. NOT TO BE TRUSTED!!! Beware of this place. They take your money…read morewithout doing the job. I would recommend the dry cleaners across from them. I had them dry clean a comforter. I called prior to stopping by and the owner told me $35. When I got there the owner was charging me $45 and I told her that I was the one that called and then she brought it back down to $35. When I got home after picking up the comforter, I found out that they did not do anything because the comforter was clearly not clean. This place is not even worth the 1 star rating. I normally do not rate under 4 star but I did not want to give them the opportunity to cheat or deceive other customers. NEW UPDATE: The purple bags that are left on your front door is one of their marketing tactics. They must need more business. I wonder why.....

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

So far I've been able to have a few dresses altered here without any problems. I would recommend to…read moreanyone in the area.

Super helpful and great price! Wife took all my Yankees jerseys here and they are spotless and look…read morebrand new, i also had my daughters backpack fixed good as new. This is our new go to cleaners!

I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

If you are ever in a house fire, as we were, please beware of ambulance chasers. Renewal didn't…read moreactually chase us, but they came after they were recommended by another ambulance chaser, and in the middle of our stress and worry and their assurances that "Don't worry, insurance will pay for everything," they ended up taking clothing that was going to the Salvation Army anyway and rugs that were destroyed by the water damage of the firefighters anyway, and charging us for it all. Our bill was in the tens of thousands, and they wouldn't return anything to us to inspect the damage until after we sent the check. Once we realized there were thousands of dollars there of damaged goods that they should have refunded, we never heard from them again. It's true that insurance did pay for it, but insurance didn't pay for all the damaged area rugs and other things we needed to replace. A lot of the bigger rugs came back smelling vile, of mildew, because our house restoration took more than nine months before we received back the rugs, so I don't have pictures. We threw that stuff out immediately. All in all I would say that this company owes us about $7000 that we'll never see again as, despite my emails and phone calls, we never heard back from them after they got our check and delivered the last of our stuff. If you ever have a fire, think about going to a fabric cleaner you know, first.

I contacted Renewal Claim Solutions to inquire about cleaning and treating several items following…read morea mold remediation project. I received a prompt callback from Kathryn, who provided a comprehensive explanation of the process and requested that I send her photos of the items so that she could share them with her team and provide me with an estimate. I promptly sent the photos via text at the conclusion of the call, but did not receive a response or any acknowledgement. I sent Kathryn another text the following day, but I still did not receive a response. On the third day, I called again but was met with no answer or return call. I found the service to be unprofessional. I cannot recommend their services.

Thank you team elegance preserved ! I sent in my Monique…read moreLhullier wedding gown to be cleaned and preserved and their team did an amazing job! Olivia was extremely communicative and responsive to all my questions and the entire process from start to finish was so seamless and simple. Since I live in Napa, which is outside of their pickup zones, they were able to send over a shipping label and then email updates while the dress was being cleaned and inspected. I would happily recommend this service to any brides and friends of mine who are looking to clean and preserve their special gowns!

Pickup and dropoff were super easy with their flexible routes, which made the whole process…read moreconvenient. They were very transparent upfront about how the preservation process would impact my dress since it had glitter. I really appreciated knowing what to expect. My dress arrived afterwards in a box looking clean and perfect. It was clear they are expert craftspeople in this area. I'm so glad I spent the money to preserve such a cherished memory!

This is a long overdue review, but I got my wedding dress hemmed here many years ago. It was a very…read moreeasy process and my dress came out beautifully.

I've taken a few formal gowns and dresses to Lily's, and they exceed my expectations each time…read more Always taking great care with sizing, fit and turnaround time for an event. The latest formal required three on staff to size to perfection. Thank you, Lily and staff! You're the best!

Amazing dry cleaner service! I have used them three times…read morebefore leaving a review. 1st time it was just a blouse that had some pretty bad stains and I was ready to throw away if they did not come off. The blouse looked like new, I was very happy about it. The 2nd time it was two winter jackets, and the 3rd time it was 1 evening dress, 2 shirts, and a pair of dress pants. And once again, the clothes looked sparking new within a few days only. Their turn around time is very fast, their service is very high quality, and the price is reasonable, in my opinion. Will definitely be back when needed.

Ever since the son took over he raise the prices.. it's kinda crazy you charge nearly $100 for 8…read moreitems, I used to pay $40max. Royal cleaners was a friendly neighborhood place to go to with great and affordable services.The owner and daughter were always super friendly and then the son came into the picture and made this place not so friendly and overpriced!