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    Apple - Brooklyn

    2.6 (198 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Apple - Brooklyn

    Desktop computer body repair

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    Johanna B.

    Usually (overly) crowded and some have stated that it doesn't measure up to other locations. While I do favor other locations, this one serves its purpose. Most Apple products on display. Helpful staff and punctual appointments. Good to have in the neighborhood.

    Helene S.

    While waiting for our $25 UBER shuttle to La Guardia which meets across from the Apple Brooklyn store, I quickly stopped in for a quick question. No wait and they were able to fix my issues. Thank you!!

    Exterior of Apple Store, Fort Greene
    Fawn G.

    I am having issues with pairing my Apple Watch to my Iphone16 and decided I needed Apple assistance. After visiting Verizon and trying to pair it myself and getting nowhere.. This is my Apple Store and have been here numerous times. The service has always been consistently courteous and professional. I was immediately greeted and the greeter found an Apple employee to help with my issue. Andres, who is fantastic and extremely knowledgeable about Apple products, assisted me with the pairing. The store itself is immaculate and great layout. Highly recommend this Apple Store!

    Christina M.

    Star is really a supernova in this place. She assisted my family of four; two teens and their granny and me at our 2nd stop of the day trying to buy the children new phones. She was fully service, not pushy and really friendly and helpful relatable to every single one of us in the group. Impressive. There was another guy there giving me horrible bad news and I was just like ok thanks and moved right on to Star and purchased a second phone even tho I was unhappy. I usually go all the way to Brooklyn to this location ANY time some thing goes wrong. It is my Apple Store of choice so 5 out of 5 I highly recommend. There is absolutely no parking. The service is spectacular and the wait time varies. But I hope this Brooklyn Apple Store stays here forever bc it's close to the LIRR so even tho there is no parking it's super accessible and I love that.

    Jason R.

    This location opened up some years back, but I never came inside. I just knew it would be crowded and I've always avoided this place like the plague. However, I wanted to look at some laptops and I was having an issue with some of the music in my phone. I immediately found a staffer, who was helping someone else, but still managed to assist me. He partially helped me, but had to return to the man he was helping prior to my arrival. He communicated to both of us, so we weren't just standing around. I think other business should have similar customer etiquette. Overall, this location is very neat, very spacious, and had some great staff here. I would just say expect to wait. A few minutes because all the employees are seemingly always helping someone.

    Carol S.

    Christmas season was my first visit to the Apple Store in Downtown Brooklyn. Other Brooklyn or Manhattan stores had been the sites of many previous purchases. But why not give this one a try! I'm glad my son went with me. It's a gorgeous store with the entrance a V shaped building at the intersection of two streets. Access was difficult due to the directions of the two streets. Since I didn't want to walk across other lanes downtown at dusk, it took some maneuvering to find a spot where he could drop me off & try to find parking. They were very busy. I'm not sure how many were browsing and how many were buying, I had to wait for a long time on a block at the back of the store, with packages, before being helped. My Sales Associate was extremely pleasant. Since I knew exactly what I wanted, he found it in a short amount of time. But the new Watch wanted to update before we could continue. He had me continue to wait on the block. Evidently I knew more about an Apple Watch than him because it did nothing. Finally I told him "Doesn't it need to be connected to power to update?" I pulled my block to the Watch Display so it could connect to power. But the store WIFi was excruciatingly slow. When it finally finished, the Watch didn't want to recognize my cellular connection. It took a supervisor & what looked like a village of Associates to correct the problem. By the time everything finished I was exhausted, especially with all the heavy bags. My son still needed to get the car & pull around to a spot where my unsteady body didn't have to walk across lanes. The store is gorgeous & well stocked. But I think next time I buy, it will be in one of the stores with easier access.

    Get on board..if you dine out why not get a little something something back.

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    2 months ago

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    13 days ago

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    3 months ago

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    2 days ago

    Came in for replacement headphones and was in and out in less than 10 minutes. Extremely professional and friendly guy ended up helping me.

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    2 months ago

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    1 year ago

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    1 year ago

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    8 days ago

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    10 months ago

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    2 years ago

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    11 months ago

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    3 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    6 months ago

    super disorganized and chaotic. the employees are rude and also are helping five people at a time. don't recommend coming here.

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    1 year ago

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    2 years ago

    The attendant was a little rude and condescending but I got what I needed in the end. It's shouldn't be that way.

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    4 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    Very busy and disorganized store. Takes much longer than it should to get anything done.

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    6 years ago

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    6 years ago

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    2 years ago

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    Apple - Brooklyn Reviews in Other Languages

    Ask the Community - Apple - Brooklyn

    Does apple restock the items because i want to get airpods but they're sold out and yet they have like 6 airpods on display?

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    Review Highlights - Apple - Brooklyn

    Mischa ( hope I spelt her name correctly) was extremely knowledgeable and helpful, thoughtful and polite as she helped me purchase my new Apple Watch.

    Mentioned in 2 reviews

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    People searched for Mobile Phones 4,769 times last month within 15 miles of this business.

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    Apple - Brooklyn - mobilephones - Updated May 2026

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