Waitress was rude because we moved to another table due to air conditioning. Continued to have an attitude throughout meal right up until we left. Bathroom had no soap, floors were dirty, not what you expect from Applebees. read more

Love the food here. The steak is such a deal and the 2 for $25 is the ultimate date night deal. Mozzarella sticks and the chicken Alfredo was spot on delicious. Lava cake is a MUST TRY. Came here for Valentine's Day and wow they decorated so cute. Balloon heart arch in the doorway. Paper hearts everywhere. Very well done and so cute. It was packed too, busiest I have ever seen the place. Delicious food and drinks as always. They always have specials on drinks. Service was friendly and quick. They did a refresh of the interior. New lights new paint, even new fabric on booths. Got rid of the sports team/local school murals that really dated this place -thank you. Yeah it's so nice and easy on the wallet. There is ALWAYS something for everyone to eat here. read more

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Good food, great friendly service. New menu food and drink items. 2 for $25 or 2 for $32 menu items. read more

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I used to look forward to going to Applebees. We have been going regularly for the past 30+ years. My cardiologist wants me to eat healthy. He said I could eat Applebees Grilled chicken with 2 sides of Broccoli. Applebees no longer carries Broccoli even though it is still on their menu! The only Semi-healthy vegetable available without an UP charge is mushy garlic green beans( Believe me they are tasteless and mushy). For a $3 UP charge, you can get a salad or Mac and Cheese! I am going to have to find another restaurant. With O'Charley's closed, That leaves Cracker Barrel, Outback, and LongHorn! read more

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The Applebees at Lakeland Plaza has been renovated and it looks great! However, our experience with their food has been challenging. We were there about a week ago for the Asian salad and it was delicious. Unfortunately, when we were there today it was nothing like it. It seems the consistency of their food needs improvement. The staff was attentive and helpful but we felt it was not up to par. read more

If "zero stars was a thing...this would get it"... Bartender was amazing as always... until we were greeted by a ROACH making its way across the floor towards our table. The bartender hurried over to kill it as we made her aware. She apologized then who I guess was the manager rolled out and said, "I'll credit your appetizer for the inconvenience of seeing the roach, we just sprayed and I guess it riled them up"... I was too done! He could've kept that $8 credit for the sick feeling I got knowing what I saw. read more

Don't order takeout from this location. Ordered a meal and got to the location at the designated time, waited 20 minutes and no one had come out, I go in and ask if my food is ready or what's going on? Food was ready the whole time, no one came out read more

No one even working the host stand at 6:30 pm. What a joke of a restaurant. Needs to go out of business

Food was ok. Fiesta chicken a little too darkly seared for me, but my server Matthew was phenomenal. Really friendly and attentive young man. If you go, find him and sit there.... You won't be disappointed read more

manager called and apologized, I appreciate that. applebees corporate set them up to fail. they should fire their IT people.

Service was great! Seated quickly and drinks brought out as well. The only reason I didn't give five stars was it took quite a bit of time to get a burger and a salad. It was about 2pm on a weekday. Burger was good, nice amount of fries and they were hot. Quesadilla salad was good as well. read more

When Applebee's came onto the scene, it was a perfect neighborhood place for pub food and a cold drink. The food was fresh and the service awesome. Not so much anymore, which likely accounts for why many locations have closed. Our visit started with an ominous start - all the exterior lighting and signage were dark and it didn't look open. This wasn't just a timing thing, as this location has been dark for some time. The greeter wasn't super friendly or prompt. Our server was nice and attentive, but was doing a lot of close down work and seemed more focused on that. The food was a far cry from the glory days, or even 6 months ago. Signature dishes no longer have the look of a meal, but look thin, overcooked, and tired. The $1 double-fried shrimp add-on was the only value to be seen and worth the money. A port in a storm, but nothing more. Texas Roadhouse right next door should be your first go-to. read more

We were a group of seven going to celebrate a daughter's birthday. We walked in and there was a sign saying to wait to be seated. Another group who were waiting left since it was apparent that no one was going to work the host station. We finally sat at the bar where we were served by a delightful bartender Jackson. He actually did the entire bar by himself of approximately 17 patrons. 1 1/2 hrs later we were finally served our dinner. Meanwhile we watched various people come and leave out of frustration due to lack of service. I had the onion soup, which was delicious. My husband had the riblets platter, which was tender and plentiful. I don't remember the what the others ate, but all were pleased with their meal. As I stated, the problem was not the food, but the lack of staff that is ruining this restaurant. read more

My wife and I enjoyed a meal on a Saturday night here. We originally tried to get a table at the Texas Roadhouse next door but the line and wait were to long. We were seated at Applebee's immediately. Service was excellent from all staff members we interacted with. Food was good, not excellent but good for the price. Dinner for two with tea ran us $32. read more

Applebee's Grill + Bar - Dinning and bar area - Sports Bars Near Me - Cumming, Georgia

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I have never left a review before in my life but listen to all the other reviews on here saying anything along the lines of "if i could leave 0 stars i would" its more than warranted for this pathetic excuse of an establishment. I attempted to eat here around 2 hours before they close and there were 2 couples and 2 guests at the bar when I arrived there was a manger, bartender, and server on duty when I went. The bartender greeted us at the door to seat us after we had been standing there for close to 5 minutes and she got tired of making awkward eye contact with us while pretending to be busy. Once we were finally seated she asked us for our drinks and if we would like an appetizer. So we ordered our drinks and an order of mozzarella sticks which all came quickly and admittedly tasted good. However when the mozzarella sticks arrived she asked if we knew what we wanted and it had only been 5 maybe 10 minutes at this point since we had been seated with menus and not everyone in our small group new what they wanted. She then let out a soft groan and walked away then proceeded to not check on us for 20+ minutes even though she was just 5 feet away behind the bar yet again not doing anything and just pretending to be busy or talking to one of the guest at the bar. After My group and I had all grown tired of waiting on the bartender and watching the manger on duty walk around and check on every single guest in the building except for us, purposely going out of his way to not walk by us or make eye contact. We tried to just walk up to the bartender and ask for our check so we could just pay and leave, her response was rudely replying with "Yeah just give me a second" in a very snappy tone then she proceeded to just stand there talking with the other server and manager then she disappeared to the back. We just decided to do the math and leave what we owed on the table and walk out, something I've never had to do. I don't know if it's because we were a group of young 20 something year olds or because it was late but either way I've worked in restaurants for the better half of a decade now and theres no excuse for how this Applebee's and its staff ESPECIALLY INCLUDING THE MANAGERS acted tonight. Also to note i would not be writing this if this was my first time experiencing something like this at this location because I understand an off night does happen but this is now the second time I've had an experience like this when dining here. read more

First of all the windows are filthy dirty the blinds are disgusting nasty dirty the service was awful we have had this gentleman twice and his customer service is awful he never came back to fill our drinks. Its sad we do not get the customer service like we use to read more

So I want to start by saying I'm a Chilis girlie - but my husband loves Applebees so he talked me into giving them a try. We also are left over lovers so we ordered a good bit to try. Quesadilla burger 5 Spinach & artichoke dip 3.5 Chicken fajita roll up 3.5 Chicken wonton tacos 5 Loaded mash side (way better then chilis) 4 Loaded mac side 3.5 Bourbon street chicken and shrimp - 1 We ordered through Uber eats so I can't comment on the restaurant itself - but we will definitely be in to try another time. Pleasantly surprised read more

Pathetic this is supposed to be there $12 double cheeseburger. I told the server it looks nothing like the picture in the menu and he said that was a marketing start. read more

Server never brought any drinks to the table (alcohol and non alcohol). Had to ask a manager, and still only ended up getting the non alcoholic drink. I ordered an appetizer and though it came out, the server never returned to get the order for my main meal. Other tables were having to go to the bar to even get their drinks. This location is complete garbage. and the staff is non existent. No wonder Applebees are shutting down everywhere. read more

Applebee's is usually hit or miss for us. Tonight, things went well. Our waitress was great, I believe her name was Corey. She was very attentive and friendly and our order arrived correctly! :) We were given multiple menus - a bit strange, but I guess they have seasonal items to promote. My son enjoyed the American burger and fries. Applebee's has great fries (when they arrive hot). I had the bourbon chicken and shrimp. A friend recommended it to me, I should have picked something else. The blackening on the chicken was way spicy for me. Even hubby said it was too spicy for him as well. Oh well, learned my lesson on this one. Had a few appetizers. We enjoy the spinach artichoke dip and soft pretzels. Oh the best part was the delicious strawberry daiquiri!! Hit the spot! Good job today Applebee's! Note - we even had a manager come over and ask how everything was! Nice. This is unusual for this location. It's nice to see that they are taking more pride in their service and food at this location. :) read more

Applebee's Grill + Bar - Spinach artichoke Dip - Sports Bars Near Me - Cumming, Georgia

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The hostess had zero personality and not friendly at all. The server was just as friendly and bland. Typical Applebee's atmosphere so you should know what you're getting into. The new orange chicken bowl is delicious. Blackened Cajun salmon was tasty. If they fix the staffing issue this place would be a great place to return. read more

The server is really nice but the gm of the Applebees in cumming ga has a extremely rude attitude and was extremely rude to the customers

We are in Cumming for a family wedding and some vacation time. We planning on eating at another restaurant but decided to try Applebees as we had not been there in awhile. It was a great choice. Larry had the Oriental Chicken salad which was as good as I remembered. I had the sirloin which was perfectly cooked as was my broccoli and green beans. Our waiter, Patrick, suggested the add on shrimp special for only $1.00 with any steak entree. We chose to have it grilled and it was really good. Patrick provided great service, he even offered to change the channel to the game Larry wanted to see. All in all a very enjoyable dinner out. read more

"ZERO" I went to Applebee's because the line was so long at Texas Roadhouse, next door. I ordered an Asian chicken salad with grilled chicken. I waited 1 hour and 25 min for a SALAD and asked twice where my food was. Excuses. It finally came out and the chicken was fried instead of grilled. I went to the young, female manager and told her. I mentioned that I hadn't been there in 2-3 years due to poor experiences and told her I wouldn't be back. She gave more excuses but in no way did she apologize or try to make things right. I left hungry and went to Zaxby's for a salad. I got it in less than a minute. I will never go back to this Applebee's again. Terrible experience. read more

I went for dinner at 5 today. Maybe 6 tables full. Server said your wait is 30-45 minutes. No staff available. We left. We will probably not return. read more

Wow Julia bartenders so amazing great drinks yum peach sangria great family place too. Date night read more

Applebee's Grill + Bar - French onion soup - Sports Bars Near Me - Cumming, Georgia

My husband and I went here to eat last night and lo and behold it was something to behold not in a good way went to the bathroom first like I always do wash my hands to go use the restroom if necessary couldn't even use the restroom it was that nasty stuff piled up on top of the top of the sink crap in the toilet I've never seen an Applebee's like this in my life I almost couldn't eat I had to hurry up and get out of there I told the manager right away claim they were cleaning it up immediately I was about to leave then but because my husband is diabetic that's why we stayed trying to at least get our meal but when they brought these ugly plates to my table with dirt around the edges I blew up I went off I took the pictures and I told my husband let's go and I told them they should be ashamed with covid going on still that you have the audacity to represent Applebee's in this way never and I will never go back to that one and it was our first time there at that location never had a problem with Applebee's before until now they need to shut it down this is bad behavior and then the insulting part is that when I'm showing them the dirty plates that had the nerve to try to explain it away don't insult my intelligence until you get a notice that management has been taken over the whole place has been revamped I would run the other way to keep my food down and my stomach and my body from becoming miserable later on please do not touch this place with a 10 ft Pole run run as fast as you can read more

Applebee's Grill + Bar - Plates of food that we ordered and came out with dirt around the edges look closely - Sports Bars Near Me - Cumming, Georgia

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This is the worst Applebees I've stepped foot in. Dirty unattended. I ordered a cheeseburger and fries, my husband had never ending bbq rib special. Ok my burger was the worst burger I've had in my life, dry crumbly bun, dry meat, a sad looking piece of lettuce, no flavor whatsoever. I could have honestly gone to Burger King across the street or Mc Donaldsand gotten more flavor. So my husband finishes his first serving of ribs, and ask for more, server brings him 2 small portions more, he ask for more and this time he only gets one, these are the riblets I'm talking about, how mediocre could you get applebees? Applebees use to be good years back, somehow food and service have been declining greatly. Won't go back to this particular location. read more

Bad attitude was denied to sit at bar and have a beer. Bartender had 3 people at the bar. Was told I would have to wait 45min. Wow. I asked to speak to a manager and was denied. I called back later to talk with a manager and the girl on the phone was very rude and told me she would not get the manager to the phone. She said that I could go somewhere else. Wow. read more

This restaurant needs a good cleaning! The windows are so filthy you can't see out! And the blinds are disgustingly dirty!

Came in with family tonight for dinner. Got seated fairly quickly and drink order. Table next to us got seated about 5 minutes after us and had there food before we got our drinks. We left and was not acknowledged. We will not be back and will not recommend to others. I do not like leaving bad reviews on a business as I'm a small business owner myself but if an owner can not have a better management team than this the deserve to be called out as they do not take pride in there business. read more

I came in last week with a party of four, and I hate to say it, but the service was less than we expected. Our entrées were incorrect and COLD when they arrived. I asked to speak with the manager, Will (William?), and he was very gracious and accommodating. Totally made all the difference!! read more

Absolute worst service...I came in to pick up an order and these people acted as if me coming was such an inconvenience no thanks

I dined with Savannah this evening and she was an absolute delight from beginning to end! Excellent attentiveness and very patient with the other patrons :) read more

The general manager was very disrespectful and kind of an ass toward us at our last visit, but our server had great service and I hopes that he finds a better person to work for read more

The Applebee's in Cumming, GA was not having a good day last Saturday when my wife and I stopped by for dinner on our way home from visiting our grand Kids. We were read top relax, unwind, and have a nice mean. Grand kids are great, but they can wear you slap out. They were a little crowded, but not so much that we weren't seated right away. It about 5 minutes before our waitress noticed us and took our drink order. While waiting for our drinks, we noticed that the people in the table was having a loud conversation with the manager. It seems there was a problem with their food order. Crap happens and some people are whiners, so we proceeded to order. The new Wood Fired Grill menu looked great so we both ordered the bone-in Pork Chop, cheddar bacon potatoes, and fire grilled veggies. Yum. Everything sounded great! Our order took 30 minutes to be brought to the table, but to be fair, they were sort of busy. I knew we were in trouble when the pork chops looked a overcooked. In fact, they could have been used to drive nails, but I'm a sweetheart, so we got down to cutting the port chops. Unfortunately, we couldn't cut the overcooked chops with the butter knives they provided in our little napkin roll, so we requested real knives. Imagine that - sharp knives to cut meat. Is this place run by the TSA?!? Another 5 minutes went by before we got the knives, so it gave us time to explore the side dishes. The bacon cheddar potatoes were not quite what we expected. First of all there was hardly any cheese, and then the sour cream looked like cottage cheese it had curdled so bad. Seriously it was in dry knotty little globs. The grilled veggies were okay - woohoo! I know you're thinking that at this point, we pushed the plates back and called for the manager, but you would be wrong. We were greatly disappointed and decided to cut our losses, call it a lesson learned, and hit the road back home. Another 30-45 minutes waiting for replacements wasn't something we were willing to do. Yes, we gnawed our pork chops, picked the potatoes out of the goo, and savored the grilled veggies. Fortunately, they don't make the beer so we were good with that choice. Lesson learned. read more

If I could give this place 0 stars, I would. This is by far the worst Applebee's I have ever visited. Unfortunately, it took multiple trips here for me to finally throw in the towel. Tonight's fiasco was two Bourbon Street steaks that were supposed to be well done and instead were bleeding. Bleeding not just in the middle, but from the edge which is always the most well done part of a steak. The last time I came here, I ordered a few Brownie a la Mode desserts to- go. How bout they packed the ice cream in the same container as the warm brownie? So, of course, I had a soupy mess by the time I got to my house which is less than a mile away. This time around, I spoke w/the GM, Ken Suggs, who was polite, but less than accommodating. Although he processed a refund, he never offered to make my order right or even apologize. Instead, he said "thank you". Thank you? Really?! Never again. read more

Haven't been here in a couple of months and today may be my last time! We had the chicken stir fry and it was dry with no sauce to speak of and very few vegetables! I've had this dish several times there before and I have always been pleased. Just not today read more

Food was hot and tasty, table was clean, our server Elizabeth F was nice. We had the wood fire grill salmon with grilled vegetables and garlic fries. Boyfriend said the push to open bathroom door was ideal (rather than a doorknob), but the urinals could use a divider. All around good experience. read more

terrible service, monday night and barely anyone in the restaurant, took forever to even get our drinks. manager in the mask just sitting down talking the whole time, not working. read more

Applebee's Grill + Bar - people sitting at the bar - Sports Bars Near Me - Cumming, Georgia