They were very rude to us for no reason they seemed unhappy with their jobs and treated us very badly the main person that was arguing with us and constantly bothering us was Trinity Hughes read more

This place is disgusting and the wings suck. I ordered wings and expect there to be sauce on them and at least be hot (temperature wise). Our waitress was acting like she didn't wanna be here so go home read more

Applebee's Grill + Bar - Boneless Wings - American Near Me - Goodyear, Arizona

My family and I hadn't been to Applebee's for quite sometime, I was pleasantly surprised when we went. The service was amazing, beer was cold, and food was delicious! read more

Just called before I walked in to get a wait time to see if I wanted to eat here, was given a wait time of 20-25 minutes and to go inside to get my name down. I said I was in the parking lot and I'd be in in just a moment. I walked right in and said I wanted to put my name down for 2 people. Server told me it was going to be 40 minutes for a table. I told her that I was just told it would be about 20 minutes. She asked me "who told you that?" I said I just got off the phone not even two minutes ago and was told that. She straight up just told me "we don't give wait times over the phone so you probably called the wrong place." I walked out. That's total bullshit. There's only one Applebees on McDowell and Litchfield so I'm pretty sure I'm not lying. Thanks for ruining me and my husband's mood for our anniversary dinner. Take my money elsewhere. Server needs a lesson in customer service. read more

Okay. So we have not been here in years. I was actually pretty disgusted with all the Applebee's locations. We decided on a whim to try it one more time because the place we wanted to go to was packed. Well I have to say, it was wonderful! Bailey, was so sweet and attentive to us. We had the riblets and chicken tenders and appetizers. French onion soup too was soooo good. They have their appetizers back too for happy hour and looks to be a great drink menu!! We will be back! Thanks Bailey!!!! read more

Sadly we had a poor experience here. Took a while until we could order. Our server Mayo seemed to be in a bad mood, clearly because of under staffing. The four cheese mac and cheese was dry and bland. One of us ordered steak that was under cooked. Our server made an awkward joke at the end of the night after we needed to correct the bill. Not a great time. Ps. As of this month they no longer have a drink menu which is unfortunate. read more

Been to this location multiple times service and food is great however the one star goes to the manager and I use the term manager loosely because Angela is very unprofessional i was sitting near a computer station and heard an interaction she had with one of the employees she's just beyond rude! Applebees really needs to consider who they let manage. As a manger you need to be professional and be seen as a leader this lady is the complete opposite. Very very very disappointed. DO BETTER. read more

Why does the service suck SO bad. The servers will walk by without eye contact or any acknowledgement, completely ignoring you. I understand you hate your job or don't want to be a waiter/waitress.. but all I wanted was to eat an appetizer/: read more

Went this evening, host said we had to wait to sit in booth. Or we could sit in the bar. Said we preferred restaurant area and pointed to open clean booth. Was told we could not sit there as the server had to catch up. We have up and sat in the bar. When the sixth server walked by without even making eye contact or acknowledging us, we got up and left. We went next door to Black Angus and had great service. read more

Just left - no room for 2 people at the bat so we sat at a table in the bar. We were told we could not sit there as it was a table for 6 and it was Friday night. Only bar has open seating. Will not go back. Bar food is terrible but the bartenders have always been great. WENT TO TIMES SQUATE WHERE WE GREETED AND MASE TO FILL WELCOME! read more

Great drinks and service. Food is not very good here. The chicken tasted old and had a bad smell to it.

Our server, was good. Took a little while for our drinks each time but other than that, she was good. Now the manager was a disappointment, not that we had an issue but the fact that he sat at a table with his employees, talking and eating the entire time we were there. We came in to catch the rest of the Steeler game and I assumed that when it was over, he would switch the music over but that didn't happen. If I wanted to actually listen to sports center, I would've stayed home. Instead, he stayed seated at the table, made a few drinks behind the bar and at that time I had asked the hostess to see if she can ask to put the music on. I am still currently listening to these commercials and sports center. It has been about 25 minutes now. He is still currently sitting down. read more

Applebee's Grill + Bar - American Near Me - Goodyear, Arizona

We came for lunch with a group of 8 and had really great service!!! Of course we ordered the ribs, soup and salad, chicken, and the kids had chicken tenders:) our server was Lisa, and she was really attentive and very friendly read more

Very disappointed. Although the food was decent once we got it, it took forever. In fact the whole experience was painfully slow. Not sure if they were understaffed or what but they crammed everyone into one section. The server was more interested in chatting that doing his job. My husband got the all you can eat & ended up only getting a second serving because it took so long. At one point another couple got up in the middle of their meal & left because they were so mad at the poor customer experience. Kudos to the cooks. However, the manager needs to reevaluate their staff, the way they seat people & letting the servers know excessive chatting at the expense of other patrons is not a good practice. read more

I love this Applebees! Servers are amazing food is amazing! I only have one complaint... the hostess with the tattoos I think her name is Dee her attitude is ugly she's always in a bad mood and I come to Applebees once or twice a week she needs to check her attitude but I still love this Applebees read more

Food is not fresh. Will definitely not come back to this place. Food is dry and stale. If you're gonna do the bar ONLY then you'll be safe. Just stay away from their food. At least this location. I rather drive out to the ones downtown then this location. I can't believe the server had the courage to serve the plates cold and counted fries. Ordered two same entrees and they looked badly proportioned. Servers excuse was that they ran out of fries and that he would go get a side. But the ones on the plate were cold, old and stale. The ribs were dried and cold. Besides that the order was not what we ordered to begin with. Just bad service and quality. read more

So wanted to catch the game and grab food.. lil did we know 45 mins later we would finally get our appetizer then another 20 mins before we got our burgers with them being made incorrectly!!! Ordered a drink and waited another 10 mins... Left upset, frustrated and unsatisfied... read more

I was more than impressed with this Applebees location! I placed an order to-go online. It was quick & easy. When I arrived, I was about 5 minutes early... the nice gal at the hostess stand promptly ran my payment & even offered me a water & some chips/salsa while I waited for my order. I felt very comfortable & appreciated as a customer who only had to wait a short amount of time when it was my fault for arriving early. The order was perfectly accurate, the food still hot and very nicely organized in containers that kept the heat/quality of the food and lasted the transport home with no issues. It was a really great experience and a place I will be happy to return to give my business! Especially when they are offering better deals, portions & food quality than their competitors! read more

I usually don't do reviews, especially bad ones, I called to confirm they'll be open for dining in and got confirmed they will, Just went in 2 hours before closing time, and they supposedly stopped sitting people early. Place was halfway empty. read more

Our group of four enjoyed burgers during the All Day Burger day today (Monday). We had Brendan as our server and he was awesome!! He was very personable and attentive. The service was excellent, as was the food! read more

So came in and sat for 30 minutes without a server. No manager in site and then waited for 12 minutes and only 1 person in our party was served their beer. After 6 more minutes the rest of the table got their drinks. In the meantime not a single manager could be found. Then server didn't deliver the right food. It was awful from start to finish and we won't ever be back. read more

My Wife and I used to go to this restaurant , however after the last visit, it took twenty plus minutes to get the entrees. The appetizer that we had ordered had not arrived The server went looking and returned, It was cold When asked about this we were ignored from that point. we got another server, who was just as lackadaisical we also asked for a manager, and never had any response In all we will not return to this Applebees, and all other restaurants from this company are off my list read more

I will never go back here! Very young not experienced hostess and obviously a manager there for a pay check! 8 empty tables and a 40 min wait! No problem solving skills what so ever! read more

Service was awful. Slow as molasses. Waitress even confused my wife's card with someone else's and had to go back and redo both tickets. It's not that complicated, you know. Food was awful. Had high hopes for the bourbon chicken and shrimp, and was very disappointed. The quesadilla burger didn't taste bad, but it was really greasy. Screaming kids were awful. Tacky decor. Menus need to be wiped down at least every other month whether they need it or not. The only reason this is 2 star instead of one is because they accidentally brought me two beers instead of the one I ordered, so that was comped. It was like getting the "Bank error in your favor, collect $50" card in Monopoly. read more

This was our first time here on a Sunday night, and it wasn't very busy but the service was awful! Took forever to be seated, and then our server disappeared for a good while. Food was better than expected ( we ordered the steak and it's usually hit or miss here ) but tonight it was better than previous visits. read more

I had a terrible experience here. I had been to applebee's in other states, and the décor and atmosphere was nicer. They had wooden floors and an open feel. This place had carpet!! Carpet?! That's disgusting! In a restaurant, food falls on the floor, gets stepped on. Gross.. the décor was outdated. After all Applebees is not known for their fantastic food but they are supposed to be known for their fun atmosphere. Next the service was awful! The hostess not friendly, first waitress not friendly. The food was gross and clearly frozen, not of the ingredients except the salad was fresh. The steak was gross, under seasoned bad seasoning, over weirdly seasoned broccoli (frozen, you can taste it). The chicken tasted like water, not like good fresh chicken. To be quite honest you would be better off going to a food truck. At least there would be flavor and fresher ingredients. Save yourself the trip go somewhere else. Don't spend your money here. read more

Had the fried chicken salad. Wish they would add a grilled chicken salad. Trying to make good choices with my dining, and fried chicken strips on a salad is counter productive. Waitress/bartender was on the spot. If you go between 4 - 6 don't sit facing the window, the Sun blinds you like a Gamma Ray. I asked the bartender if she could shut the blind as the sun was reflecting off a wind shield and boring a hole in my face, I pointed at the window. She proceeded to shut all blinds but the one that had the super nova coming through. read more

There are far too many places around doing it right to consider coming here where they do everything wrong. The speed of which the food came out was inexcusable. It started wrong right from the beginning when the appetizers, ordered on the kiosk, took 30+ minutes to arrive during a non-rush period. We were done with the apps for at least 10 minutes before the food came out. Total time from appetizer order entry to meal completion was around 2 hours. That's fine if you're there to drink and watch the game, but not so good when you need to get back to your family after sneaking off for a quick couples' dinner. The Manager was quick to fix a mis-fired steak, but even it didn't come out for another 15 minutes (4oz portion). From that point forward it was nothing but excuses. It's admirable that you work the line and do dishes. That doesn't make the problems acceptable. And don't throw the server under the bus by saying "She's new and needs to learn to enter orders quicker." I entered the apps order and watched her enter the entrees like a pro on her kiosk. Your issue that night was definitely the line. In all fairness, our meal was comp'd and we received coupons for another visit. However, I cannot say we will ever return to this location. We don't mind paying, we just refuse to take another gamble when our first experience was negative to the degree it was. read more

I took my mom and dad here for dinner and as usual, the food is always good and the server was on his game. Personally , I think the food is a little over priced! read more

Hi. Today I came in with my friends. We had been planning an Applebees date for a month and we're only looking forward to indulging ourselves in some golden crispy juicy mozzarella sticks. Unfortunately to my discomfort, we were baffled, flabbergasted AT THAT to receive the news that there was NO MORE MOZZARELLA STICKS⁉⁉ To be quite frank, it just seems as though this was racially motivated?? Considering it is in fact latinx hispanic heritage month. idk maybe it's just me but something bout this situation ain't sittin right with me. But our server (rose) was fantastic and lovely. love her. Other than that never coming back again. read more

Went to have lunch after my sons football game with friends and also their kids and we had a great time. The waitress was great!!!! She was patient with the kids and kept checking on us. The food came pretty fast and it was great as usual.. read more

My husband and i recently started coming back to applebees after giving them a 5 year break and heres what weve noticed. 1. The service has been slow EVERYTIME weve gone (4 times in the last few months) 2. The decor is the same dated look and needs to be revamped. 3. The servers get confused and are inconsistent each time about the soup being unlimited if its by itself. Half the time yes and the other half no... 4. They have the BEST french onion soup which is the main reason i keep coming back. read more

I know I said I hate "chain" restaurants...but honestly I really do. We were looking for a reverse happy hour and this was close by so we gave in. The beer was cold, but our food took FOREVER...literally! Then, they cooked my steak incorrectly...instead medium rare it came out super over done...I asked for a baked potato and got mashed. I can say that the bartender (we sat at the bar), noticed immediately and sent it back and had it taken off of our bill. So the two stars is for the food and for the slow service of the kitchen...I'd give more for the attentiveness of the bartender and the manager! read more

Applebee's has changed their menu since I have been last and a lot of it looks really yummy!! I had their chicken won ton tacos, you get 4 little tacos for $5.99 and they also have pulled pork. They were sooo good!! This was a take out order, so I can not comment on the service in the restaurant. Maybe I will visit them more often. You can also get delivery for Applebee's from You Buy and We Fly food delivery service!! read more

Man! This remodel is awesome! Bartenders always always always remember our orders and drinks we like. Thank you to the Management for taking your time to touch tables including the people at the bar and thank you to your staff to always making us laugh and enjoy our time that we spend there. Cheers! read more

Terrible service after coming in to eat a nice meal after a long day as we were sat the server was very rude and completely killed my appetite never going back! read more

No masks? No thanks! I understand that the state has lifted the requirement but I appreciate the establishments that are making the choice to make public safety a priority. We didn't stay and went to Red Robin instead because they are still requiring masks for all staff. read more

Our lunch was incredibly yummy. Started off with green goddess wedge salad and then Napa chicken & portobellos under 550 calories (even tho it came with deep fried potatoes so that's pretty amazing) Service was great and accomodated our requests for dressings and whatnot on the side. Not sure what everyone is griping about, we had a great experience and with their new delicious & healthy menu, will definitely include Applebee's in our future dining :) read more

We have not been at this Applebee's in quite some time and stopped in after leaving another local restaurant after not getting any service after 10 minutes of waiting. Anyway.......it was great and I wanted to mention on nice our server was. Roxie rocked and we always had everything we wanted and right on time. It's always great to write about great service and food. We'll be back. read more

Rocky, the bartender, is amazing EVEN though she is being a pussy wimp about her softball injury. 5 stars would recommend. read more

Applebee's Grill + Bar - American Near Me - Goodyear, Arizona