My washing machine's rinse cycle was broken, so I reached out to Artfix for help, mainly because of…read moretheir great reviews. The reviews were definitely correct as the technician was outstanding. He reached out beforehand to confirm the appointment and actually was available earlier than expected on Saturday! He fixes my issue quickly, professionally, and affordably! Great communication and workmanship, highly recommended!

ArtiFix was prompt, friendly, and helpful when I contacted them about a problem with the spin cycle…read moreon my washer. After diagnosing the problem, they were back the next day to fix it and the cost was exactly as quoted. I went from thinking I needed to shop for a new washer to getting a nicely priced fix. I will definitely contact them with any repair issues in the future.

Did another service with Richard and he got our dryer fixed along with our vent cleaned. Was on…read moretime and affordable. 10/10

Responsive, friendly, knowledgeable and got the job done quickly. Val and Richard were great. They…read morecleaned dryer vent, and installed a new outside cover to the dryer vent. Bonus they also caulked and sealed the vent above the oven/microwave! Great prices too. Thank you guys!

They: -Arrived on…read moretime -Diagnosed the problem with the oven and gave me options -When I asked if it was worth repairing a 15 yr old stove said YES -worked fast (although he didn't seem hurried, just efficient) -petted my dog and showed me a picture of his kitten! Really recommend

We had a dangerous natural gas leak from our gas range. After shutting off the gas we had plumbers…read morecome out on 2 occasions to check the supply line, which was fine. We then had a HPS tech come out and check the unit and could not find a leak despite the plumbers leak detectors going off previously. After the second plumber again detected the leak coming from the unit (see pic), I called HPS back, they initially told me they couldn't help and to call the gas company! I asked to speak to the manager. He called back and looked at the picture and said he thought it was the gas tube. We set up a re-check appointment for 2 days later, then texts me last minute and cancels, saying he couldn't get the tube. It was supposed to be a courtesy re-check but they flaked out and said to call someone else. I accepted their offer to destroy the service fee check but they still wasted my time and left me without a working stove. Very unprofessional. I had another company come over today, found the leak, and fixed it in less than one hour! It wasn't the tube! Lastly, after checking with Dacor, HPS is not an authorized service company.

I can not thank Jeff Yarrow enough for being so professional fixing our dishwasher that broke down…read more On top of that, he is a super nice guy, and very knowledgeable. We called him Friday evening, and he came over Saturday noon. Did I mention he is super honest? He Is!!!!! He is on our list for appliances repair now!! Thank You Jeff!!

Yarrow answered my initial request quickly and was able to fit me in the next day. He appeared…read morewithin the promised window of time and quickly performed the repair to my dishwasher, having brought the appropriate part with him to the initial visit. The charge was extremely reasonable. Excellent service!

Turns out I was outside his service area, but he took the time to the time to advise me regarding…read morewhether it was worth repairing or just to replace my dishwasher.

Tony did an outstanding job repairing our Maytag gas dryer. He arrived right on time, quickly…read morediagnosed the problem, and clearly explained what had broken and why the dryer had stopped working. What really impressed me was that he already had the replacement part on his truck, so there was no waiting for parts or a return visit. He completed the repair in about 40 minutes, and our dryer has been working perfectly ever since. It's refreshing to find someone who is knowledgeable, efficient, honest, and well prepared. I would definitely call Tony again for any appliance repair and highly recommend him to anyone in the Austin area.

Prompt response time, good service with warranty for 3 months if something breaks. Would recommend.read more

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Sergio was on time and prepared. He quickly knew the problem with our oven…read more It cost about what we were thinking,less than $500. He was in and done quickly on a holiday weekend! Such a very nice guy!! Thank you so much! We're cooking with gas once again!

I requested a repair for my washing machine, and also refrigerator. They responded immediately…read moreafter telling me the estimated quote and went right away to my home. The price went bit up a little since the repair for my washing machine is that complicated but overall, they are efficient and great with the job.

I am updating this review. When I came on Yelp and left a review, William the owner, sent me a…read moremessage that I shouldn't have taken the discount claiming I have "taken money and left him a bad review." Let me be VERY clear about he operates. He does not tell you before coming out that he is going to offer you two separate prices. He tells you that it is a $99 fee for him to come out, but if you use his services he applies that to the payment. So once he is there, you are obligated to $99. This is a pretty typical arrangement for appliance repair/maintenance. That was not an issue. Once he arrived and looked at the issue, THAT is when he says, okay this is how much it is. BUT if you leave me a 5 star review I will give it to you for THIS amount. I have shared screenshots of the interactions. Now ALSO I want to be clear that when I agreed to leave a 5 star review, he sent me a link to review him on Google. And I DID leave him a 5 star review there, which I still have not edited at this time. So I 100% did what he directed me to do. How fair is it though that you are roped into a 5 star review for a discount, even if you feel the experience was not worth 5 stars. Who is going to say, well okay, let me just pay you more so I am free to leave an honest review of your service. That is ridiculous. And he mentions something about waiving taxes. If he did that, it was on his own accord. All I said was that if he took $50 off it would not be the quoted amount because the invoice he originally sent was more than $50 over what he said it would be if I left a 5 star review. Reviews are NOT an advertisement. Reviews should be UNBIASED reflections of customers' experiences. And to box customers into 5 star reviews by charging more if they don't leave you 5 stars is VERY dishonest. Customers often rely on reviews when deciding where to do business and spend their money. If I had known this about this company, I would absolutely not have done business with them. So I am sharing this on YELP, because I kept my commitment and left a 5 star Google Review) so that others are able to avoid this experience as well. Oh, and guess what - he was out in March, we are now about 3 months out and my dryer has stopped heating AGAIN because he never actually fixed it properly to begin with. We will of course reach out to another company for service - one that does not pay for their reviews (because let's be honest, that is what he is doing).

William responded very quickly to my request on yelp to look at my washing machine. He came over…read morethe same day and took a good look at it. Very honest and was great to work with. We'll definitely call him again if needed. Thanks!!

My top loading washer stopped working. I contacted AMS and described the issue. Todd quickly…read moreidentified the issue over the phone and ordered the part. He then came out to my house later that week and fixed my washer in no time. I highly recommend AMS for any appliance issues.

The owner/operator Todd answered my phone call right away! He came to take a look at my washer when…read morehe said he would. Called me back with a quote and how many days it would take to get the part. I would use him again in the future for other appliances. Thank you Todd!

Dmitro was our technician. He was prompt, courteous and quick to identify a burnt out fuse in our…read morebuilt in microwave. He's obviously very skilled and fixed the issue all within half an hour. I sent out multiple requests for diagnostic pricing on yelp yesterday and u appliance came in with a quick response and most reasonable price, half of what another company quoted me. They were able to schedule me the next day and were very responsive. Highly recommend this company and will be using them again in the future.

This repair service is simply the best! I recently had my GE…read morerefrigerator fixed that has been leaking. Not only was the technician Alex very knowledgeable and nice but he fixed the problem at a very fair price!! He left the area very clean also. I totally recommend this company and will use them again in the future if any of my other appliances have issues,