Robert was fantastic! He assessed the dryer problem quickly and had a new part on hand! Thanks again Robert!

Robert was wonderful to work with. He came at night to assess what was needed and got our washer up and running. He had excellent communication. His cost was more than fair as he came on Sunday to ensure we have a working washer. He fixed the service that was requested. We will always use him for our appliances. read more

I am highly pleased with the results and service I received from Breaking Point Appliance Repair. Robert was the best and was very pleasant throughout the process. I would definitely use them again. read more

We heard about Breaking Point Appliance Repair through our neighborhood handy man. Our oven hadn't been working for a while, so we called Breaking Point. Robert was able to see us the same day we called. He was very friendly, and we had some nice conversations. He also made sure our kids were safe while he was working. He even showed them some "cool tricks" to pique their interest about electric circuits (using a tool measuring the electricity). Robert was able to diagnose the issue right away! He fixed the issue and made sure it worked before he left. We were so happy to have our oven back! We were also glad to have met a new appliance repair person to help us again in the future. If we ever have any issues, we will definitely be calling Robert again!! read more

Tuesday, 8 a.m.- I called Robert because my water dispenser on my fridge wasn't working. He said he could come out Tuesday afternoon or Wednesday. Asked me to send him a text with my address and a picture of the model number. I did that promptly. Tuesday- never heard from him Wednesday, 8:10 am- I texted Robert asking if he thought he would come out in the morning or afternoon. He said afternoon. Then he called me asking me to remind him what the problem was. I told him again. Wednesday- never heard back from him Thursday- never heard from him Called another company and they came out and fixed the issue already. I'm not mad that he couldn't make it or got busy. I get that he's a small, local business and only one guy. Plus, my issue wasn't urgent. I wanted my water dispenser to work, but it's not like the fridge was dead. But the point is that if you're a business, you need to communicate with customers, and it takes 30 seconds to send a text. read more

Robert came out to repair my microwave. I have used Breaking Point Appliance company before and he did an excellent job fixing my microwave. Robert did communicate with me when he was running late. He has excellent communication skills, very friendly and polite. I would recommend Robert to friends and family. Great price! Thank you Robert for your prompt response. Jacqueline- Teravista at Round Rock read more

The heating element went out on our dryer and so we began searching for appliance repair companies to have it fixed. We like to support local businesses and found Breaking Point Appliance Repair during our search. Not only did they have great reviews but were also located just a few streets away from our house so decided to give them a call. From the moment we called to explain the situation they were very professional, friendly and accommodating. They were upfront about the $85 fee to have the dryer inspected and let us know that if we decided to use them for the repair they would waive the $85 fee. They were able to schedule the appointment for the next day between 2-4pm and said Robert would text when he was on his way. I received a text the following day around 3:15pm from Robert saying he was headed to our location to inspect the dryer. Robert showed up about 15 minutes later and was very personable, friendly and polite. As he disassembled the dryer he pointed out that the heating element in fact had gone out along with a few other issues he saw around the motor. The additional issues were minor and he said he could replace the heating element and fix the minor issues on the spot for about $250 + tax. We thought this was an excellent price and said yes to the repair so the original $85 inspection fee was waived. Not only did Robert already have all the parts with him for the repair but he took the extra time to thoroughly vacuum out all the dust/lint that had accumulated around the heating element/motor throughout the years. The entire repair was completed in about 1 hour from his arrival including the disassembly, repair, and reassembly of the entire dryer. The overall process and ease of working with Robert and Breaking Point Appliance Repair was unparalleled and we essentially have a brand new dryer again for a fraction of our original investment. We will definitely be using Breaking Point Appliance Repair in the future for any of our appliance needs and would highly recommend them to all. Thank you Breaking Point and thank you Robert!!! read more

Jocelyn and Robert are very responsive and helpful. I've had two different appliances repaired by Robert so far, and next time I have an appliance problem, I will definitely call Breaking Point again. Great service and super fair pricing. Highly recommend. read more

I have used this company twice now and after he was done the appliance worked. The thing I had the problem with is his communication. Multiple times he would say he would show up and never did. Not even a phone call. Every time I called him to ask him where he was it was the same response. "Who is this, what address, and what appliance is the problem". Just completely unorganized and unreliable. I gave him 2 stars because when you finally do get a hold of him and he shows up, he does fix the appliance read more

Robert, the owner of Breaking Point Appliances came out today after many attempts to work with my home warranty company. Even though he doesn't normally work in my ZIP code, he was determined to come out to help me because the warranty people were a bit difficult to get the claim moving ahead with. He fixed everything on two appliances, willingly advised me on a few l questions I had, and was very informative and generous. He was an absolute delight to have a conversation with in addition to his excellent work! I highly recommend his company and will definitely call on him again in the future. read more

One day we realized that our fridge had stopped cooling. My family needed quick and affordable repair and thankfully Robert was available that same night! He was able to come by our house within a couple of hours. Once he got here he let us know that a hearing/defrost piece had failed and we needed a new one. Well we couldn't let any more food go to waste so he did a temporary repair job until we could get the piece ordered into town. He came by a few days later to replace the piece and he didn't charge us any additional fees for this second trip! Thank you Robert for this great repair experience! My family will definitely be calling Robert again anytime our appliances fail read more

Robert is awesome. He fixed my dryer extremely quickly and he helped me fix my power outlet issues. He is personable, reliable, and went the extra mile to help me out. If you need a great handy man, Robert is your man. Thank you again for the assist and don't forget to come in and train jiu-jitsu at my gym...you have my card. read more

This is a family business. Robert, the owner, is a man of integrity and truly cares about his customers. He is highly competent and intelligent. I've used Breaking Point for appliances at my businesses for the past ~4 years. It is difficult these days to find businesses you can rely on with consistent honesty and integrity... Breaking Point is one of those businesses and Robert is that owner. Thank you Robert! read more

I had breaking point appliance repair out to clean my dryer vent as well as address the error code my dryer was giving me. (Which I suspected was due to the dryer vent needing cleaned out). It turned out to be a huge job. He had to go into the attic to access the vent prior to where it went out of the roof. That is how clogged it was. It was a messy ugly job and I was so appreciative of a great attitude and that he did not shy away from the hard messy (hot in the attic) work it took to get the job done. He even went up on the roof to remove the lint that went out of the vent when the clog at the end finally broke free. The error code is gone as it was a result of the vent being plugged And the dryer is working like it should. I love this appliance repair. My 5 star choice. I have used them multiple times. Great job! read more

Robert was helpful and quickly identified/fixed my washer issue. Great experience overall. Would recommend

My dryers heating element went out and I made a claim through my home warranty company. I'm so glad I was assigned Robert and his company. He was early for the initial appointment, professional and just an all around nice guy. He returned a few days later and fixed my dryer. I would highly recommend them to anyone needing appliance repair. read more

We've used Breaking Point Appliance Repair for three different appliances. Every time he stops by he's personable, professional, and does excellent work. The prices are also reasonable. Five star service every time! They're the only company that we'll use from now on! Highly recommend! read more

Robert came out on a Saturday evening(!) to fix my oven. His communication was great prior to arriving, he worked quickly, and was super friendly, especially with my kids who were asking him questions and talking to him while he did the repair. Pricing was very fair and my oven is better than new! Will definitely call him again if the need ever arises! read more

Robert is tremendous! I have used him a couple of times in the past for fridge and washer issues. He is quick to diagnose the problem and has reasonable pricing. The only problem is that there are not more of him. Do yourself a favor and go with Breaking Point Appliance. read more

Breaking Point and Robert were recommended to me by a friend, JV. So, when my Whirlpool washing machine went haywire, I was certain I'd need to replace it. My daughter had purchased the previously-used machine before I returned to Texas in 2005. But Robert arrived and was confident he could fix it. And so he did. He was a whiz, and I so appreciate their prompt service and know-how! read more

My Whirlpool refrigerator went out and Robert offered to come out at 9pm that very day. He replaced a motherboard at a reasonable price. I used him before to fix my microwave, and he is great. read more

The things you take for granted... my washing machine was one of them. But not anymore. After several YouTube videos, I realized I was out of my league and called Robert at Breaking Point. Clever name, by the way - made me smile. He came that same day, which was a Saturday, was here for about 2 hours, fixed my machine (yay!!!) and his fee was sooooo reasonable. He does not charge more for coming on a Saturday! I highly recommend this company! read more

Robert has helped us several times - with our dishwasher, microwave and now dryer. He communicates well, he's very efficient and also affordable. We will continue to use him and recommend him to all of our friends and family. read more

We have used Breaking Point Appliance Repair for a number of appliances in our house, including our dryer just yesterday. They are always very professional and extremely knowledgeable. We are always pleased and impressed with the service and would highly recommend them to anyone needing an appliance repair. read more

Our Samsung refrigerator was acting funny a couple weeks ago when there was a really loud motor sound coming from the back. It turns out the cooling fan was rubbing against the ice buildup, which seems to be a common issue with Samsung fridges (not getting one in the future, that's for sure). After failed attempts of solving the problem with YouTube videos, I found Breaking Point via Yelp. Robert was very responsive via Yelp messaging and we managed to get an appointment set. He told me to turn off the fridge and let it defrost for 24-36 hours, and then turn it on a couple hours before he arrives. When he showed up, the fridge was still frozen over, and he said he would come back the following morning after it defrosted some more. Robert took all the shelves in the refrigerator down and took the back panel apart, and found the issue with the connector not properly powering the defrost. It was a relatively quick fix and he did several tests to make sure there weren't any other issues going on. He put back everything together and cleaned up after the job, and the price he charged was very reasonable. Overall, excellent job and if Yelp allowed for more stars, I'd add more to his rating. Breaking Point is now on my speed-dial for home repairs! read more

I just recently had an appliance issue. I was impressed with their professionalism and expertise . Would definitely use again Jim T read more

Jocelyn and Robert are awesome! Their customer service can't be beat, and I am SO RELIEVED to finally have a working refrigerator again. My fridge had been running at crazy high temperatures (65-67 degrees), and I had another company out at my house to fix it twice in one year. My food was going bad, and it killed me to be so wasteful all the time. I was very disappointed that whatever problem the fridge was having was never truly fixed, after spending a lot of money on "repairs." I called Jocelyn and Robert, and Robert was at my house within just a couple of days. Scheduling was very easy, and communication was great. Robert fixed my fridge completely, and I am so happy to report that it is actually cold when I open it! And my food has not spoiled. This has been such a frustrating (and expensive and wasteful) problem for SO LONG, and I am truly very grateful to Breaking Point. I'd also like to mention that pricing is very reasonable. I was really happy with the final charges for repairs done. I will be calling Breaking Point for all future appliance concerns! And have been spreading the word to friends and family. Big thanks to Jocelyn and Robert! read more

I rarely post a review but I am very impressed with the dedication Richard and Robert showed towards my dishwasher repair. I called and they came right when they said they would. I will recommend them to all my friends! Carolyn read more

Dear Robert, Thank you for all your time, energy, and multiple trips, in the huge effort to fix my dryer. I lived out my dream to be a true homesteader, line drying my clothes for 7 months, and you came to save me from that insanity. (Can you imagine the repercussions of line drying clothes during cedar season?!?!) I literally hoped you would stay for dinner and a beer one night, considering all the time you spent at our house successfully making our wishes come true. Thank you, thank you, thank you! Sincerely, The Yaeger Family _______________________ Robert showed up multiple times to asses, re-asses, and finally re-fabricate a part to work in our dryer. Not only was he attentive, but he had to deal with our home warranty company (which everyone knows is pure hell). He did all of that with grace and professionalism. Call Robert. You won't regret it. read more

I've been really impressed with Breaking Point. I've used them a few times now and my go to for any type of appliance repair. One repair - another company could not figure out even talking with the rest of the repair guys at the other company. Robert studied the electrical map and figured out what was wrong. He's by far above others in the industry. For my rental, property Mgmt company suggested buying a new dishwasher for $700, he fixed it for ~$200. Always check with Robert before giving up on an appliance. read more

Robert is the nicest, friendliest repair man you will ever meet. He went out of his way to visit my house three times to fix my dishwasher from hell but only charged the equivalent of one service visit. I will be calling Robert for all my appliance repair needs! read more

4/18/19 Robert just finished my dryer repair. On time. Professional Knowledgeable Friendly Good quote! Quick..... What else do you need? Give Robert a call. read more

We had drain pump go bad on an 8 year old Samsung washer. Robert came next day after I called and fixed our washer quickly. He communicated clearly about what to expect, and his prices were reasonable and on par with other service providers I spoke with. He is easy to work with and we'll be calling him again for any appliance issues we have. read more

We had an issue with our GE oven, and got several quotes from businesses here on Yelp!! The part that separated Robert apart from the rest was that he was able to give us a real idea of cost for the work, in a best and worst case scenario. It was helpful for me to have an idea of what I'd be looking at cost wise, while understanding that it could change, it still helped me in knowing what to expect. We had previously been quoted by GE that our oven would have cost $500 to fix, but Robert was able to repair it for less than half of that in about 40 minutes. He is very helpful, knowledgeable and has a very professional demeanor. While he was fixing the oven, I had another question about an electrical issue that had been a problem in my house for weeks. He kindly offered to help out, and ended up fixing that TOO!!!! My expectations were far exceeded, and I've now found my guy for all things appliance repair! Thanks Robert :) read more

My fiancé called Robert to come to our house in Temple and fix an appliance (she doesn't have a Yelp account, ha ha). From what we she tells me, he did an awesome job - he came to fix the fridge ice dispenser. We paid him for that repair and he ended up doing another small repair just out of courtesy - he didn't charge us for that. Happy to drop a good review for him. read more

IF it had been humanly possible, Robert would have saved my refrigerator. Due to another repairperson leaving out parts from my icemaker (saying they were broken) and thus the parts discarded...only later to be told they were needed...I ended up with a non -working icemaker. Unbeknownst to me, the parts are no longer made. None available on ebay. I read the reviews on yelp abut Breaking Point Appliance, and concluded that this company was my only hope of a repair. Robert tried Whirlpool to see if the 30+ parts it takes to replace the icemaker "apparatus" could be obtained, but Whirlpool no longer makes! (less than ten year old refrigerator!) Robert came over, spent time with me, made calls on my behalf, and communicated well with me. I could never ask for more. I recommend him highly. He knows what he is doing and is an honest and caring professional. read more

Robert is great and knows his stuff. He has helped us out on three occasions, and repaired both our washer and dryer. Very professional and reliable. We'll absolutely call Robert again the next time we have an appliance go out on us! read more

Great service. Friendly and professional. He came the same day and delivered. Will be using him again when needed.

I'm literally typing this just as Robert left. I swear this is THE best service we've had since moving into the area. No run arounds, no leaving the job half done, and great customer service. We had an issue with our garbage disposal basically being ruined and Robert had it switched out in record time! He also noticed a leak (thanks to the shoddy plumbers we've had work on it before not even 6 months ago) and fixed that as well. He had to make TWO runs to Lowe's to complete the job. Very personable, great with pets, and I felt very comfortable having him in the house (22 year old female basically alone so you know how that goes sometimes Haha) and would love to have them come out and clear up anymore repairs for us. Definitely will recommend to our friends/family. Thanks! read more

This company has the rare distinction of an owner who cares about people, ie, his customers! I highly recommend Robert and I rarely give feedback on this app. or any others. read more