Lance at Apex Appliance is the best! I love supporting local businesses and you can tell Lance has…read moreyears of experience. He's honest and realistic and super friendly. He fixed a broken drum in our dryer, but told us our washer wasn't worth the cost to fix and suggested we get a new one. Scheduling is easy via texting and he has always been right on time. Can't recommend them enough!

No follow up after one month.. got a call indicating that part was ordered by Lance but I received…read moreno calls after the initial call. No follow up from anyone else. Terrible customer service... cannot imagine how they still have a sustained business. Will not ever use them or recommend them to anyone.. They did a disservice to me and my family. I feel like I should be compensated for the worst service I have ever come across locally.. they must have closed their doors. Which would be about right

Vince from VinTech was able to come out quickly to do an assessment. Once that was completed he…read morewere also quick to schedule a new date for the installation. Jun from VinTech was very professional and clean. His workmanship went beyond and he cleaned under our refridge as well as my entire kitchen floor before he left. During the repair they also found another unrelated issue, and didn't charge me extra to get it repaired. All I had to do was pay for the parts. I don't look forward to my appliances needing to be repaired but if I do I know who to call. Besides fast and efficient we appreciate the workmanship and friendly service.

I had VinTech come out to repair my GE Cafe electric range-oven needed repair. They were wonderful,…read morethank you Jun for coming out on an urgent basis on Sunday. Initially (Wednesday) I was waiting to get an appointment time arranged. In the mean time another company offered a same day visit. I notified VinTech and they were very professional and offered assistance in the future if needed. The other company's technician was not effective in fixing my oven and actually caused additional damage. Jun was so efficient and provided excellent service which repaired the initial problem and fixed the damage the prior technician caused. Thank you VinTech for excellent service!

STOP SCROLLING! Look no further!!!! Why aren't there any 100…read morestar options?!? It's Sunday, my awesome Maytag washer's electric board was going crazy then stopped working. Thankfully I had just put towels into washer with some detergent before the water started flowing. I called Ohana Appliance Repair and a sweet lady answered my call, on a Sunday! She informed me that I would be added to Dustin's schedule and he would get back to me. I was waiting for a call tomorrow (Monday) but a white van appeared in my driveway and it was Dustin. He was in the Mililani area and saw my name and address on the request list and decided to stop by. I was nearly in tears! My 14 year old dog just passed away, now the washer is down but this sweet gentleman made the time. Turns out that the electric board was shot, and doing a price search revealed the new electric board and labor would be pretty expensive. Dustin suggested looking into buying a new washer since fixing it would be over half of what a new washer would cost. I asked Dustin if he accepted Venmo so I could pay him for the consultation. Dustin politely refused payment. It's a Sunday, Dustin could've very well been at home with his lovely wife and their new puppy, (yes, we shared our love of dogs with each other). Words cannot express how grateful my husband and I are for this way beyond exceptional service by Dustin at Ohana Appliance Repair. Also of importance is I have a 12 year old Dachshund who always barks at strangers especially men. Nope, not today. Brownie simply went to Dustin and gave him a good sniffing and approved of him. So if you don't trust me, trust my Brownie's instincts. Thank you Dustin!

Dustin came and fixed my washer, knew exactly what part to order, and worked quickly and…read moreprofessionally. This part was actually back ordered to the island but he was able to get ahold of one. When there was leaking from my washer/dryer combo, I called, and they were able to get out to me within 2 days! Quick turn around! He did some troubleshooting and found the root of the problem. Less than 30 minutes later, the job was done and he fixed my dryer. Great phone communication, quick service, and knowledgeable company. Will call with all my washer and dryer issues.

I had a washer that didn't power on & the dryer was making noise. Brian & Nani told me the washer…read moredidn't the part locally for the washer & the dryer tumbler tearing off the frame that both couldn't be saved. Brian & Nani explained thorough on both the machines, & they were very fast. I would recommend Brian & Nani to anyone who needs their washer & dryer to be fixed. They both are very honest in what they do on their work & for others. Much Mahalo to Brian & Nani.

Highly recommend--Brian and Nani were fantastic. Our dryer started making a really loud, awful…read morenoise out of nowhere, and they were able to come out quickly, diagnose it right away, and fix it on the spot. It ended up being a jammed wheel, which they replaced efficiently. We have a stacked washer/dryer in a very tight cabinet space, so I was honestly bracing for some kind of hassle or damage--but they handled it like pros. They got the unit out carefully and back in with zero damage and no stress. From start to finish, they were super responsive. I got scheduled within 24 hours, messages were answered immediately, and they kept me updated on timing so there were no surprises. They showed up exactly when they said they would. On top of that, they were just really pleasant to work with--friendly, polite, and clearly knew what they were doing. Their service put me at ease, and I wish all businesses were like this. I'd absolutely call them again and recommend them to anyone.

I needed help with our brand new Bosch dishwasher and contacted Ace because they are an authorized…read moreservice partner with the best Yelp reviewsp. From my first phone call with Lynne, customer service and communication were excellent! I like that they send reminder confirmations the day prior to the appointment. Justin came out to service the dishwasher and was able to diagnose the problem right away. He was very informative and professional in his approach and extremely knowledgeable. We needed to order a part for the repair and his return visit went very smoothly. He even caught something that I would never have noticed about the dishwasher door. He fixed it and everything was perfect. I would not hesitate to contact Ace Appliance Service for my future needs.

I needed someone to check our Gaggenau oven so called Gaggenau and was given three local, certified…read morerepair companies. After reading through the reviews, I decided to give Ace Appliance Service a call. They were able to schedule an appointment within a week. On the day of the appointment they called to update me on the time and promptly showed up as scheduled. They charge $250 to come out and take a look which is fair since I don't expect them to drive to your place and work for hours without getting compensation. Justin was very knowledgeable and took the time to fully explain what was going on with our oven. Fortunately, it didn't need any repairs and we now have a much better understanding of how it works.

I had a great experience with Waipahu Appliance Repair. Jay came out the same day I called, which…read morewas already a plus. From the start, he was very helpful and clearly knowledgeable. Jay quickly identified the problem and found the part in stock which saved a lot of time. He came back the next day to complete the repair, and everything was handled smoothly. Super helpful, great service, and really nice people to work with. I would definitely recommend them to anyone needing appliance repair.

Like others I use Yelp to find services that I need around the house. I had an issue with my…read morerefrigerator and needed help. I submitted a request and got a prompt response. He came out that day to take a look. He did some checking and determined what the problem was and said he would get back to me. He responded to my text that he would check on the part but after that got no response. I texted a couple more times but finally gave up. I don't like to give negative reviews but I think it's fair that I give both positive and negative reviews when warranted. I guess he might have gotten busy and just couldn't get to me but I would have appreciated him letting me know.

Jen had diligently and efficiently worked on our Dacor freezer until issues were addressed…read more Took a couple of months due to delivery of parts and bad weather BUT the job got done!

emailed them to see if they repair amana washing machines. they do! in theory…read more i called them to set up an appointment. they can come the next morning- great! they gave me a window of 9-11am. well, no one showed up. no one responded to my texts or calls either regarding the no-show.

Repairman said my wine cooler could not be fixed because of lack of parts. He explained that US…read morecompanies have spare parts but good luck if it's a Chinese manufacturer (isn't everything made in China)? Why no spare parts? It's like built in obsolescence. I bought it from Costco too. Vinotemp. Buy at your own risk. He did not charge me for the call.

Max came in a timely manner, gave a very thorough diagnosis, lots which were over my head, but he…read morestill enabled me to decide what route to take--fix or buy new.