1. Appliance Rescue

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    Reno, NV

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    Appliance Rescue

    1.0 (1 review)

    Services - Appliance Rescue

    Appliance repair

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    7 years ago

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    Service One Appliance

    Service One Appliance

    2.3
    (28 reviews)

    The worst company I have found. Jeff said we needed a part for our dryer and they couldn't get it…read more Turns out we don't need that at all, just need a belt. He said we should buy a new dryer. He replaced a part on the dishwasher and it worked once for him but not for us. I had a tech from Valley Appliance say the problem is he didn't attach the dishwasher to the cabinet. Service One wanted us to pay for another service fee even though they left us in a worse mess than we started with.

    My Bosch dishwasher stopped draining the rinse cycle. I would have to scoop out almost 2 liters of…read moresoapy rinse water which was not easy to do. My concern is that I may need to replace the unit, but with the supply chain disruption getting a new dishwasher was likely going to be a long lead time. I called Bosch and they gave me 3 certified Bosch service dealers. I called the first 2 on the list and left messages. Neither returned my call. Now I am down to the last name and my last hope and my fingers are crossed! I called Service One and someone actually answered the phone. The person was very nice. I explained the issue I was having and she knew exactly what I was referring to but would need to send out a service person to officially diagnose the problem and, order the part that was needed. I was worried that she would say they couldn't get someone out for a month but to my surprise, that wasn't the case. (This is during COVID when everyone was getting paid to stay home). The lead time was only a few days. I needed an early appointment since I go to work at noon. She was able to put my time slot in the first appointment which was stellar! The service person (Matt) was on time and even called 15 minutes prior to his arrival. He diagnosed the problem right away, and turns out I may not even need any parts. I wasn't operating the unit correctly so it wasn't draining. This potentially saved me $800.00 for a new dishwasher that I would have to wait 3 months to get. I would highly recommend this company. While Matt was here he also tweaked a little issue with my U-line Wine Chiller and didn't even charge me. I love working with reliable, honest Mom n Pop shops. Not many of those left these days. #supportlocalmomandpops

    Appliance Rescue - homeappliancerepair - Updated July 2026

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