I have been with Tahoe Springs Water for almost 7 years and I cannot recommend it more highly my…read moredriver is Ben and he is always willing to bring him my bottles and even out needed I am 63 years old and a disabled I appreciate everything he does for me and he's always so sweet to me and my dog. He goes out of his way. And I know that that's just the kind of he is. I appreciate all that Tahoe Springs Water.

Still there best service! My water guy Jose B. Is the best very nice on time and fast…read more Water is adorable. Great process! The website is easy to use if you need anything additional. You can always call in if you have any questions as well!

I have been a Customer of My Water for almost 2 years now, and as a couple of the reviews below…read morestate, service used to be okay. For the price, it wasn't worth complaining about. I don't know if we were always last on their route, or if we were nearing the outskirts of their service area, but deliveries were never on consistent days. We'd get a text the afternoon before my delivery that he would be there tomorrow, and Kevin wouldn't arrive until 2-3 days after that text was sent. Communication was poor, if we received any at all. Lately things have gotten far worse. I have requested (multiple times) that our delivery be bi-weekly. After the second time I reminded him, Kevin came consistently for a couple deliveries but then it was getting to be more like an every 3 week schedule. Who knows when he was going to show up, honestly. There was a couple times that I had to text and ask when he was coming, and magically it was always the very next day. We were always understanding when he needed to move delivery dates, and even when I had to follow up about when he was coming I was never rude. I finally just reached my limit and we will be seeking services elsewhere. I'll pay the extra couple bucks a month for consistency. I am also a little confused and concerned about some of the responses (one in particular which I will attach a screenshot of) below from Rueben. As of 4/2023, there isn't a Kevin with the company anymore? I have ONLY ever dealt with Kevin. I don't believe I have ever spoken with Rueben (Or Rubin? Seems like there's a couple ways to spell his name?) Who is delivering my water?

Rueben helped me out after requesting a quote for the 5 gallon alkaline water delivery. He messaged…read moreback right away and answered all of my questions. I decided to start service with My Water. The alkaline water was delivered the same day, talk about amazing customer service. He made sure to get the water to me as I had mentioned I just ran out of my alkaline. The pricing is just right and there is no commitment or delivery fees. I definitely found the company I am going to stick with for my water needs. Thank you again Rueben.

I've been at my company (my workplace) since 2009. I've been dealing with this Vendor for many many…read moreyears. There have been so many different drivers over the years, which is the same for delivery drivers with Fed Ex, UPS, and USPS. Many of them have been nice. It's a good thing that we are now able to leave reviews on Vendors; it wasn't always the case with Yelp. When I first started, the directions that were relayed to them, and any other Vendor, here, was to call the office first, prior to visiting. I am usually here, unless I am on Vacation or at a medical apointment. If I'm notified, we're good. Last year, also acquired Mountain Springs Water, which my boss requested. So, in addition, to the cases of water, we also get this product too. For the most part, the single use bottles are good. Sometimes, you get the drippy messes or the plastic bottle taste, but that's not often.

I think that Sparkletts has definitely improved at least on my route. Been a client for a number of…read moreyears and quite frankly have had a few less than ideal experiences in the past. To their credit, they've always resolved the issues. Got my delivery today Within the agreed time line Placed bottle where I request Correct product Closed my gate upon leaving This delivery person even left me a holiday card under the new bottle. Now I'm going to take the high road and assume it was a genuine wish for a good holiday and not subtle reminder to tip at Christmas (which I normally do for all my regular delivery folks and landscaper etc) . But still I've never gotten a card before, so maybe this delivery person is better than my previous ones. I think now unless someone lives under a rock, you have to be aware of the tip controversy that seems to be in the news every day., especially here in LV, where there are so many hospitality positions . I always tip for good service and my big peeve is the tip shaming screen on the card machines that pop up before your final total is displayed. But enough of that, Sparkletts did good today.

Literally the worst customer portal/online interface in human history. Why are they still using…read morethis old, antiquated system that has no way to contact customer service via portal? Having to place a phone call to the office between 8 and 5 weekdays, in the year of our Lord 2026, is absolutely ridiculous. Been a customer for almost 15 yrs but I'm done, absolutely no one has time for this crap.

Best alkaline water I've ever had. And I get it delivered to my door I've been drinking this…read moredelicious water for 10 years. My service is always on time and they give me reminders to put out my empty jugs.

I've gotten my water here for 10 years and have always had fast and friendly service . Thank you…read morefor a decade of good water .

My go spot for all my water needs. Good selection of water R/O, Oxygenated R/O and Alkaline..!read more

The last few months company was changed over to Ready Refresh from My Water. To change anything on…read moreyour delivery the app doesn't work, the website doesn't work. The chat says it will change but it doesn't and you have to call in! deliveries have been good. They definitely need to work on their website and app. Should work so you don't have to call.

I'm going to keep this brief. Only use this service if for some reason you absolutely have to and…read morethere are literally no other options. Their "premium" service or whatever it's called saves you a couple bucks on the bottles, but inflates your delivery charge. Further, their website is horrible, and to cancel your subscription you're forced to call them on the phone and wait an insane amount of time to actually talk to someone. And then it's a toss up as to whether or not they'll actually be able to help you. This is shocking service, I honestly don't even understand how it's legal. I cannot in any stronger possible terms warn you NOT to use this service. You can refill your own bottles at almost any grocery store for ~$2.50, there is no reason to indulge in this predatory garbage. This is a huge woof for me.

Props to Culligan Mgmt…read more I recontacted Culligan and was contacted by the Manager. He personally made a house call, apologized for the earlier 'error' by the Culligan employee and ensured the problem was fixed. He stayed and made sure all was functioning correctly before he left. N/C for the visit. Satisfied customer on the third try.

I love my new Water System and I love the customer service that I receive…read more Sonia always takes time to listen to me and ensure that I get whatever services I need Great Investment