This was our first meeting with Ryan as we consider changing our pool service. He was so incredibly…read moreprofessional, knowledgeable and friendly. In minutes he showed us features and made recommendations that no other pool service has done before. Things like making g sure that the RPM's were appropriate for the mode that we were using, vs running it at lower speeds and using more energy. Very pleased with his approach.

Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

When my previous pool guy retired, he suggested Eric at K2 and even brought him along on his last…read morerounds so I got to meet and talk to my new guy before I lost my retiring guy. I was comfortable w Eric, had good communication with him and all his crew, and have used K2 for years now.

Definitely recommend Eric and his team. We switched from a larger company and we are so glad we…read moredid. Our pool is sparkling clean and gets the attention it needs. Thanks K2 Pools!

Terrific pool service / none better! Our pool sparkles and looks fabulous all the time - Andrew is…read moresuper awesome and we are really happy new found him! Super respectful of the property. I gad a little pool crisis I created and tho Andrew was off on holiday he found the time to come save the day Great business and highly recommended

Andy is awesome! Super reliable, great communicator, and competitive prices. All things that are a…read morebit hard to find within the pool service industry.

I had a great experience working with Dwayne at Aquatic Specialties. Our heater and our salt…read morechlorinator both went out within the last month and Dwayne was very responsive getting us a fair quote and a quick turnaround. Dwayne is very knowledgeable and easy to work with. I highly recommend!

Very disappointing! Their services are probably the most expensive out there and the quality…read moredoesn't meet the cost! Too much drama first and foremost. If you ask Dwayne any questions he takes it very personal that you're questioning him. For example, one of my actuator valves went bad so he quoted me $517 for a new valve and install. I found the same valve on Amazon for $120 and it will literally take me 5 minutes to install it. Dwayne didn't like me questioning him so he put my account on hold and Kenney didn't come out to service my pool. Unbelievable considering they charge me $200/month. I initially hired them because I was having issues with Calcium buildup on the tiles. They told me they couldn't fix what had already been done but it wouldn't get any worse. Not true. It's gotten worse. Once again the service is not worth the cost.

I highly recommend Aqua Systems Pool and Spa Repair. Whenever our church scheduled baptisms, it…read moreused to stress me out to wonder if the equipment, including the heater, would work. One Sunday morning, as we prepared for baptisms, we discovered rodents had chewed through the wiring. Blake showed up, resolved the issue, all in time to heat the water before the worship service started. Amazing! That's why rely on Aqua Systems Pool and Spa Repair. Blake and his team of professionals have serviced and repaired our baptistry equipment for several years and we are extremely pleased with their professionalism.

We've be using Aqua System Pool for chemicals for about a year. Several months ago, their…read moretechnician was at our house and when he was leaving I asked him to go back to look at something. When we got back to the pool, the floating chlorine tab holder was bubbling over. As we were standing there, it exploded. Then it exploded again and I decided to go the house. The technician got the long pole with the net and as he scooped it out it exploded several more times. Apparently, the technician put two chemicals that are not supposed to be mixed together in the float. He said, "wow that's never happened before." He also said that he'd only been with the company for a short time and really never got any training. After that, we noticed that there white stains on the bottom of the pool that weren't there before. I called Blake the owner and he and his manager Luke came out to look at it. They acknowledged that there were stains and the only way to fix it was to drain the water and acid wash the pool. They offered to do it at no cost to us. On the day it was to be done Luke the manager showed up to do the work without a pump. Due to a scheduling misunderstanding, I had offered to empty the pool myself the previous day and he apparently thought it was ok to use my pump and hose. When Luke started the work i was concerned. I watched several YouTube videos beforehand to familiarize myself with the process and this was not like anything i had watched. Luke was in shorts, bare feet and a paper mask. All the videos i watched showed the person with long pants, long sleeve shirt, rubber boots, and a respirator. After all, it is acid. Also, Luke was by himself but in all the videos i watched there were always two people. Luke used a sprayer like you'd use to spray weeds on your yard - a fine mist - to apply the acid wash. He would spray a section then rinse it off with our expanding hose without a nozzle. All the videos i watched show one person pouring on the acid wash mixture with a pitcher - a heavy pour that would completely saturate the wall and wash from the top to the bottom. There was always a second person with a hose rinsing off the wall right after it was poured. Long story short, the completed acid wash made the pool look much worse than it did before he started. I sent a picture of the pool to Blake the owner and said i thought there was a problem. After several text messages where Blake tried to convince me this was normal, he agreed to come out and look at it. After a few weeks of me following up and him telling me they were really busy right now, he came out to look at it and take some pictures. He said he was going to need some time to compare before and after pictures then he would get back to me After several more weeks of me following up, Blake got back to me with his answer. He said he didn't see any problem and he wasn't going to do anything about it. We had many texts about it after that but Blake refused to change his decision. Now our pool has all the white blotches from the chemical reaction plus a lot of new stains caused by Aqua System Pool doing the acid wash incorrectly.

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

Great experience since start. We had a pool service where the owner retired and it was taken over…read more Every service was a different person, sometimes showed up, sometimes didn't. Never communicated with us, never gave an update. Master Geek has been completely different, on time, right day. Full report with photos after every service. Our pool is looking better than ever and they do a great job ever single time.

Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

AMAZING! Ray's Pools has exceeded my expectations. Communication, pricing, and quality of work have…read morebeen great. They keep you informed every step of the way, providing recommendations at reasonable prices and following up a services are completed. I would highly recommend Ray's Pools and I consider myself lucky to have found them! 10 out of 10 recommend!

Top notch service. A+ on service and communication. Anytime I questions or concerns with my pool,…read moreRay jumps on it and makes it priority.