Great service! Victoria deep cleaned my new home before I moved in and after close to 5 hours it…read morewas spotless! Highly recommend! Very professional and friendly. Will definitely use this service again.

I recently hired Pure glow cleaning services and could not be happier. They arrived on time, were…read morekind and professional, and the attention to detail really showed. They didn't "tidied up", they genuinely cleaned my place. On top of the great work, they were reasonably priced. Highly recommend and will definitely be booking them again.

Raquel's team was amazing!! They were priced far below others quotes I got in the area and I was…read moreblown away by them and their efforts. I booked a move-out clean with them one day before I needed it. Prompt responses and fair prices. They cleaned every single vertical blind, windows inside and out; works miracles on my shower stall and door which had set in hard water stains, I mean it was absolutely spotless! I'd highly recommend them!

This was probably the best cleaning service we have ever used. It's like we have a new apartment…read more The ladies went above and beyond. Reasonable price, exceptional communication. We will be using them again.

Great communication, attentive customer service & they left our home spotless. Will definitely book…read morewith them again!

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

This was my first time using a cleaning service, so I wasn't entirely sure how to evaluate pricing…read more I received quotes from several companies but ultimately chose Globus because of their quick response time. I needed a deep cleaning before an open house the following day. My initial quote was $390 and included a broad range of services. After discussing my specific needs--a surface-level deep clean (no organizing or cleaning inside drawers or cabinets), cobweb removal, dusting of blinds and windows, and vacuuming/mopping--the final quote increased to $430. While that seemed somewhat high, I understood that the additional services would require more time and effort. The cleaners arrived on time at 8:30 a.m. and finished around noon. Because I was busy working, packing, and preparing for the open house, I wasn't able to thoroughly inspect the house until after they had left. At that point, I noticed several areas that had not been properly cleaned. The blinds and windows in my daughter's room were not dusted, cobwebs remained in the bathroom, bedroom, and living room, and the shutters in the master bathroom were untouched. These were all services that I specifically requested and paid extra for, and they had been discussed and agreed upon with the owner prior to booking. I also noticed a strange residue on the bottom of the guest bathroom shower door. When I contacted the company, they responded quickly, which I appreciated. However, instead of handling the issue directly, they had the cleaners contact me personally, which I found unusual. The cleaners explained that the residue was already present and that they had attempted to remove it, so they did not believe they were responsible. The company offered to send the cleaners back to address the missed areas, but by then it was around 5:30 p.m. on a Friday. The cleaners mentioned they were no longer nearby and needed to pick up their children. Given the timing and the traffic, I declined the offer. I spoke with the owner again, who was apologetic and continued to offer a return visit, but with the open house scheduled for the next day, the timing was no longer practical. Overall, if you are looking for a basic cleaning service, I might consider using them again. However, I do not feel there was enough attention to detail, and it seems there may be communication issues within the team regarding customer requests. The additional services I specifically booked and paid for were largely overlooked, which was disappointing. In the end, I felt that I paid a premium price for what amounted to a fairly basic cleaning.

The cleaners at Globus are amazing! I don't think my house has ever been this clean. We're getting…read moreready to sell our home and needed a deep cleaning for photos, but I forgot until the end of the week and they were still able to send a team out on Monday. They came in and made quick work of every spot in the house. They are experts! They're priced competitively, but for the work they do, it feels like a steal! I'm so happy I went with Globus Cleaning.

They claim to do move out deep cleaning, but what I got was shallow cleaning! The crew arrived…read morelate due to traffic which I understand, so they ended up starting at 9:30 AM and one her team members named Jessica, told me they would complete their work after 5 PM, which seemed reasonable, as the unit is almost 1700 sq. ft. and has 4 bedrooms and 4 bathrooms that was completely clear of furnishing and household items. I get a text from Jennifer at 11:47 AM that they will be done by 12:30 PM! When I came to check, all they had was Windex and bleach spray and nothing to take off water stains and they did not clean the outside windows and missed cleaning the kitchen windows entirely both inside (which I think was because they couldn't get up on the large countertop) and outside, did not know how to pull out the fridge racks to clean, didn't touch the washer and dryer at all, missed collected dust on the bathroom windows, left spots on the bathroom tiles and did not get out the water stains on the shower heads and faucet. The unit also had a strange, cheap chemical like smell and I think it was a result of cheap cleaning items they used. When I pointed out that the refrigerator racks needed cleaning and showed how all you need to do was pull up and out the rack, they said sorry and started cleaning the racks with a very dirty rag that was already heavily used! I was not going to stay there and babysit them and point out everything that they should have covered and by that point thought to myself, forget this, we did not pay to babysit so called "handywomen" cleaners! Furthermore, they brought what seemed to be cheap cleaning equipment you'd see at Dollar General. How can a professional cleaning service use only cheap over-the-counter cleaning items and expect to "deep" clean your unit! Also, I appreciate that the cleaning team were Brazilian immigrants as I'm an immigrant from Korea, but they could not speak English at all and it was difficult to communicate, despite their use of Google translate. If at least one team member had a grasp of elementary English it would have been smoother communication. If it were not for the condescending attitude of the owner Jennifer, I would have given this a 2.5 rating, but her attitude exemplifies someone who should get zero starts. Initially she did offer to come down herself, but after seeing what occurred I had no desire to interact with her company again which as a customer I have a right to do. This was especially the case when she outright lied that her team spent 8 hours at my location, when they only spent 4 hours (and about 30 minutes was me driving to the location, so they only probably worked 3.5 hours). In addition, every time I pointed out with pictures what was not done, she gave every excuse as to why it was not done. I ended up working with my partner for four hours to clean up what her crew didn't. Jennifer claimed "a specialized service for stone cleaning is required, as excessive scrubbing may cause damage." We used concentrated vinegar and baking soda and got all the water stains off the shower heads and faucets and used Goo-Be-Gone and got the tiles in the bath and shower areas looking like new. I also used a re-tractable squeegee to clean the outside windows in about 30 minutes. And we are NOT professional cleaners! I was NOT going to pay full price for this supposed move-out deep cleaning, as her crew accomplished what I would consider average house cleaning services, so I offered to pay $224 for 4 hours of service which is about the average per cost of house cleaning services in LA which I looked up online. She refused to compromise with me and threatened legal action against me. At this point I gave up and guess I'll have to take time out of my life to fight her in small claims court for $275 she is not entitled too. Be very careful about this vendor as the pictures she shows about her professional services seem made up as she shows miraculous transformations of her cleaning services such as restoring a horrendous looking tub into new and her handywomen services as a fixer upper, yet her crew could not take out refrigerator drawers to clean them, did a half hearted job cleaning shower tiles and water stains, etc. Potential buyers beware! ***IN RESPONSE TO JENNIFER C's COMMENT*** This vendor claims her crew came at 8:24 AM, but I have on a camera capture that she arrived at 9:06 AM and the other came at almost 9:30 AM, and she's still holding to the idea that they worked 8 hours. This is absolutely absurd, delusional and an outright lie! Furthermore, she claims you cannot get deep cleaning move-out service for less than $45/hour, but they did not provide deep cleaning move-out service, but rather just average house cleaning service which is the rate I paid since that's what they provided.

They left the wall renovation incomplete and we couldn't figure out a way to make things work. They…read morejust couldn't get the job done and got extremely upset and left the work unfinished. I had to hire a different handyman to finish the job. It's awful they did this to my property!!!!

On time, pleasant, reasonably priced, and they left my house spotless! Highly recommend!read more

The ladies did an excellent job at both of my properties. They were quick to respond, communicated…read morevery well, and provided great service and at a great service fee.

We requested a deep cleaning. The price was fair. Three ladies showed up timely. They cleaned 2…read morebedrooms and 1.5 bathrooms plus the kitchen, dining room & living room in a little over 2 hours. They did a great job on the bathrooms. Kitchen wasn't great. We had requested that they clean under the stovetop near the burners along with pulling out the stove & cleaning behind it. They did a good job behind the stove & even pulled out the fridge & cleaned behind it. However, under the stovetop near the burners wasn't great. Also, they dusted the ceiling fan but didn't clean it, so there were lines of dirt remaining. When I sent them photos of the few items, they came back the next day and did a better job cleaning the ceiling fan & under stovetop. They are very responsive and stand behind their work, which I appreciate.

Courteous and professional cleaning staff. Thorough cleaning and attention to details!read more

Update: WOW! What customer service - the owner called right away and apologized for the…read moreinconvenience, offered a partial refund and said he would make sure in the future more cation is taken with these products that can cause this damage. Updating two stars to five! Could have been better. They stained my stainless-steel stove top by using EASY OFF Heavy-Duty Oven Cleaner. The reason I am giving them two stars is this it is more the fault of the product then the maids, but I think they should have been aware of the damage the products they are using could cause. Do NOT to use EASY OFF Heavy-Duty Oven Cleaner and make sure if you don't that no maid service you use does it can cause white spot stains on your stainless-steel stoves.

I ordered a deep cleaning when I moved out of my house. The professional team immediately…read moreunderstood what I wanted. They were very attentive and cleaned every corner of my house. I am happy and will now order them for my new home. Thank you!