I brought my mom's talking watch in to see if they could put on a new watch band I already had…read morepurchased from somewhere else because it was softer on her skin. The young lady greeted me with a smile and was so very helpful and changed it in seconds. I was so surprised that the band I bought actually worked on the watch and she didn't charge me. Awesome customer service and I'll be back and highly recommend them.

A great jewelry store. I've had rings resized, and today I brought in a necklace that needed a…read moreloop on the end replaced- fixed in less than five minutes and they wouldn't charge me. Terrific customer service, highly recommended!

They do have a lot of nautical themed jewelry, and if you just want to go in and get a souvenir…read moremermaid in gold to remember your vacation, then this is your guy. But if you have anything more complicated than a watch battery to repair, avoid this place for custom work. They made such a mess of the piece I gave them, they are lucky I actually paid them. First of all they insisted the piece needed lasering instead of soldering and charged me a fortune to "send it out". The piece is sapphires and diamonds and actually a skilled jeweler knows you don't have to laser sapphires and diamonds. The problem is they don't have a skilled jeweler. They have the owner's son with about three weeks of training. Having said they were sending out to be lasered, it's pretty clear "Junior" used it as a practice piece, because it was so bad, I am now having it redone at Tilden Ross, a real jeweler.

I love this jewlery store! Years ago I came here and the staff was so pleasant. I came back and…read morehad a pendant made into a ring. It was my 17 th year of being married and i really wanted all 17 stones in the ring. My husband gave me the pendant in the early years of our marriage. I was so happy when i picked it up and all the stones were in it and it was just beautiful. If you want something beautiful to remember your trip to Anna Marie island, this should be on your list of places to stop. They have beautiful AMI jewlery and other beautiful jewlery to choose from. I think the prices are reasonable. They have items for every price range. Thank you John and your wonderful staff.

I can't say enough good things about the employees of Bartlett Jewelers. I stopped in with a watch…read morethat had a broken link, and instead of rushing me through, Maria and Oleg took the time to carefully add the link and then made sure everything worked perfectly before handing it back to me. What really stood out was their kindness and generosity with their time. It was clear that customer service was their top priority, not just making a quick sale. I never felt rushed, and they genuinely wanted to be sure I was happy and comfortable with the result. Experiences like this are rare these days. If you're looking for a jewelry store where you're treated with care, respect, and professionalism, this is the place to go. Highly recommend!

We have dealt with Bartlett for awhile. The service is wonderful as well as the selection of…read morejewelry. We have exchanged broken or unwanted gold pieces and we always get great value for our money. Mr Bartlett is a wonderful man and his staff is very accommodating. There is no need to look elsewhere as we have found the best of the best!!!

Love these guys. My first time in and I've become a loyal customer. Easy to talk to. Easy to work…read morewith. Fair, straightforward pricing. If you are looking to sell precious metals, silver or gold coins, they'll probably treat you as well as any place you'll ever find. If you live within a couple hours drive, it's worth it to come here and do business with these guys. I can tell you they earned my trust on the first visit. And I didn't bring them an easy transaction. It was a lot of stuff and a mixed bag of different kinds of things. With everything they were honest and gave me a very fair price. Before I left, I bought a few things and I thought the prices on what they have for sale were quite fair. Easy five star rating. The owner actively works in the store. He's a relatively young man, and he was very polite and professional and friendly. He was also extremely knowledgeable. Absolutely has a passion for this business.

Great fast service lovely people except some new young guy who was flippant and rude. Will go…read moreelsewhere from now on

My recent experience with this store was more than exceptional. Lisa was extremely helpful to me…read moreand her staff polite and informative. I had shopped several other stores before coming to Shepherds and I can say by far, that Shepherds was way above the others. Do not hesitate visiting this establishment. They will help you find the exact piece you are searching for. A++++++++++ rating.

The very best source in Sarasota for fine jewelry. Beautiful selection of necklaces, earrings, and…read morerings. Excellent customer service. The owner, Lisa, is professional and knowledgeable. She expresses the care for her customers that helps to find just the right piece. I've gotten birthstone rings, gold and silver earrings, and memory name necklace, each one a favorite.

Great place to get jewelry repaired and sized or replace batteries in watches. The jewelry they…read moresell is not my style, but if you like gold chain bracelets, gem stone necklaces, and other bling, they have cases of them for you to choose from. The store is located in a cruddy strip mall next to Honey Tree Cafe near Checkers and Taco Bell. It's not the most glamorous storefront, but they do good work and can be trusted. The owners are a nice married couple who take their business seriously. Make sure you ask what cost is before you have them do work. I got two sterling silver earing backings replaced and it cost $50!

Not an honest jewelry store. I asked owner for a small pair of corral colored earrings for $20…read more Owner agreed. But, she charges me $40.

Castner and Castner is the best! I came to them because of their fabric 20 years ago and that was…read moreonly the beginning! I love their furniture and appointments and I would never decorate without the guidance of Brad Castner and crew! I love Castner and Castner! See you soon!

They were amazing. Brad helped us with redoing our kitchen , bathroom and dining room. They needed…read moreupdating. He is great at suggestions and visualizing it all together. Sandy helped with accessories and is always supportive if I need anything at all. I highly recommend them. You won't be disappointed.

I can't say enough good things about Monica and Silver City or her new store. The quality of the…read moreowner is reflective of the pieces of Jewelry she designs. I love my engagement ring that she made for me. She stands behind her work and provides regular maintenance for my ring to keep it sparkling.

Memorably good customer service in high tourist location. Fun selection and fair prices. We've been…read moredelighted repeatedly with repair service