They couldn't fix our laptop. Sometimes that is just the case. What is great about this place is…read morethey were honest about it, made a good recommendation to just replace, and only charged us the minimum. Nice to find an honest shop.

These guys built my dream gaming pc. These guys know their stuff and do excellent work. Robert and…read moreLandon really know how to put together a beautiful pc. Kevin is so knowledgeable and knows how to help people with what is needed and want. Been going here for years and will continue to go here with computer needs.

By my rating, you probably can skip the story. But if you're interested, read on…read more I had 2 external hard drives in distress. One failed without notice with years of photos and the other, a Time Machine backup for my Mac was clicking, with delayed mounting. It wasn't dead yet but I'd not touched it since I unplugged it over a year ago, didn't know the current status, and was afraid to boot it up in case it loaded but might be its last time. The sudden death one was critical, the other not so much (unless I had backed up the other drive during the daily backup)! I dropped them off to Kurt with 2 new drives for transfer and instructions to ignore the one unless the critical one was useless and left town for a week. I returned with hope, concerned but not stressing bc I try not to stress until I know it's bad. But let me tell you, losing 25 years of photos to a scrapbooker is unfathomable. The photo drive was 100% toast unless I send it off ($3k-$10k?). The HD DID have the photo-video drive backed up. (Whew)! To recap: Kurt understood my issues and what to focus on. He gave me an idea of cost/time. He was successful in recovering my data and saving it to my new supplied drives. The bill was very reasonable. Plus, he's a nice guy to work with! I hope I never have this issue again, but I can recommend who to call. Check out Kurt's range of IT services!!!

I would not use any other computer installation, repair, or consulting business. It was founded by…read moreBob Haslanger who is the acknowleged computer "god" on Bainbridge Island. He still has a hand in the business as the go to repair person when need.

I had moved and my printer was dropped during the move. Although insurance wouldn't cover it…read morebecause I couldn't prove it was broken. The case was intact it was the insides where it was broken and frame was bent. They did a great evaluation.

Took them a new build computer I couldn't get working (CPU debug light). They had me order a new…read moreprocessor and a new motherboard $800. Had it for 2 weeks. Called and said, well it's not those parts, you can come pick it up. We don't know whats wromg with it. Called another place down the road and they said it sounds like the power supply, that they should have tested first.

What an amazing experience! I'd been struggling to disconnect an account and it was impacting all…read moremy apps as a default instead of going to my main account. Brett literally walked me through and solved the issue while providing practical advice for keeping my computers up to date. I worked in IT for many years and this was a stellar experience. Seriously, so happy right now!!

Brett was very thorough, professional and helpful. He was able to get our equipment (computers,…read morephones, copier, etc.) connected so we could fully function. Definitely give him a call for all of your IT needs!

I've been going to Denali for several year now and I've never had an issue with the quality or the…read morespeed of their work. They have even saved me and my family money on repair that I thought or told need to be done that didn't. I would recommend any one that has a PC to check them out.

I was in a bit of a jam, Friday night my computer crashed and I was in the middle of mid terms ! I…read moresearched high and low for someone to help me with our having to pay an arm and a leg. One place I went into said it would be 125$ to recover my files.!! I said no thank you .... I only needed a few word documents which in no way equated 125$ worth of work. I just had my hard drive replaced in April and now it crashed again so there wasn't much on it to justify the 125$ but this place saved my tail and was able to recover my work within a few hours and it was very affordable. He was very nice and understanding about my situation . Thanks to him I was able to get my files on my usb drive that day.... I finished and turned in my midterm paper on time. Thank you so much hopefully this won't happen again to me but if it does I will be sure to come running back to this place.

This is a small business with the owner being very dedicated to customers. I have found Evan, the…read moreowner, to be very skilled in many aspects of computer repair, technology and also being very patient when it comes to someone not being very tech savvy. He is very thorough about his work and is very affordable. Evan will also take time to assist you if you are having difficulties or navigating. He also will educate and offer choices to help you make a better decision about what you wish to do within your budget. He will travel to your home or place of business. My experience with Evan has always been a good one as that he is reliable, honest and trustworthy, and knowledgeable. I have run the gambit of computer problems from different PC, laptop and Slate. Evan has always fixed the problems or suggested options if it became too costly to repair. Every person I have referred Evan to, has told me how satisfied they are with his work. I urge you to give him a call and utilize his computer/repair skills. In the long and short run of it, you will save time, money and aggravation, and the job will be done correctly.